899 Customer Service jobs in Ipswich

Please ensure you complete an application directly via the GAP Group website

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Pumps & Power depot HSC will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a high-volume hire desk role is desirable however full training would be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy -whether customers prefer to quote and buy online or speak directly with a friendly expert.

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

• Engage with new and existing clients to understand their unique insurance needs
• Provide bespoke insurance solutions using internal quoting systems
• Convert quotes into sales while prioritising customer satisfaction
• Handle queries, mid-term adjustments, and renewals with care and accuracy
• Collaborate with colleagues to share knowledge and support team success

• A proactive and positive team player
• Adaptable and comfortable in a fast-paced environment
• Eager to learn and develop in the insurance industry
• Customer-focused with strong communication skills
• Tech-savvy and confident using digital tools
• Honest, empathetic, and committed to doing the right thing for the customer

• Salary: 23,500 - 30,000 per annum
• Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
• Location: Near Martlesham, Ipswich
• Culture: Supportive, collaborative, and welcoming team environment

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Customer Service Representative

Location: Rougham, Bury St Edmunds

Contract Details: Temp To Perm

Salary: 13.46 per hour

Benefits & Perks:

• Competitive hourly rate
• Full-time hours (08:00 - 17:00, Monday - Friday)
• Opportunity for permanent employment
• Supportive work environment
• Family-owned business culture

Responsibilities:

• Enter customer orders into the in-house computer system.
• Book haulage for deliveries using online carrier systems and email.
• Track and trace deliveries to ensure timely arrival.
• Communicate directly with customers and suppliers via telephone and email.
• Record and respond to customer complaints professionally.
• Liaise with warehouse and finance teams for order handling and account updates.
• Investigate stock-related queries effectively.
• Build solid relationships with customers for enhanced service.
• Perform general administrative tasks as required.

Essential (Knowledge, skills, qualifications, experience):

• Strong telephone manner and confident communicator.
• Competent IT skills, particularly in MS Office.
• Proven organisational skills with previous administrative experience.
• Good numeracy and literacy skills.
• Professional attitude and ability to work under own initiative.

Desirable (Knowledge, skills, qualifications, experience):

• Knowledge of import/export procedures.
• Experience in logistics and food storage/handling.
• Ability to thrive in a team-oriented environment.

Technologies:

• In-house computer system for order entry.
• Online carrier systems for haulage booking.
• MS Office Suite for daily tasks and communication.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please ensure you complete an application directly via the GAP Group website

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Pumps & Power depot HSC will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a high-volume hire desk role is desirable however full training would be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy -whether customers prefer to quote and buy online or speak directly with a friendly expert.

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

• Engage with new and existing clients to understand their unique insurance needs
• Provide bespoke insurance solutions using internal quoting systems
• Convert quotes into sales while prioritising customer satisfaction
• Handle queries, mid-term adjustments, and renewals with care and accuracy
• Collaborate with colleagues to share knowledge and support team success

• A proactive and positive team player
• Adaptable and comfortable in a fast-paced environment
• Eager to learn and develop in the insurance industry
• Customer-focused with strong communication skills
• Tech-savvy and confident using digital tools
• Honest, empathetic, and committed to doing the right thing for the customer

• Salary: 23,500 - 30,000 per annum
• Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
• Location: Near Martlesham, Ipswich
• Culture: Supportive, collaborative, and welcoming team environment

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Customer Service Representative

Location: Ipswich

Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis

Benefits :

• 30 days holiday (including bank holidays)

• Company pension scheme

• Employee discount scheme

• Funded Summer and Christmas events

• Cycle to Work Scheme

• Discounted car hire rates

Are you looking to start a career or looking to retrain? Whether you have previous experience or n.

WHJS1_UKTJ

My client based in St Ives Cambridgeshire are currently recruiting for Long Term Temps to join their team on a full time basis.

Hours: Monday to Friday, 08:00 - 17:00 (37 hours per week on rotational early/late shifts) - Office based.

Start Date: ASAP - Temporary with potential to become permanent, - Multiple hires.

Salary: £12.21ph


Do you want to work for a family-feel company where you are t.

WHJS1_UKTJ

Sales and Customer Service

Are you bored of administration or retail jobs and looking to start as a sales advisor?

Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you.

Our client is looking for new sales advisors to help the grow their location. Theycurrentlyrepresentssomeofthemostrecognisedbrandsintheworldand they now have initialopenings as a sales advisor on behalfofthesebrands. The role will involve representing these brands whilst developing campaignknowledgeandgetting industry experience.In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor.

They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team.

Some Advantages:

An immediate start

Fun social culture

Fast progression for driven individuals

Improved communication skills in a face to face environment

Full product and industry training

Mentor programs with some top UK entrepreneurs

Excellent commissions and incentives

Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing clients in residential campaigns.

If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

• Respond to customer queries via phone, email, and in person in a timely and courteous manner
• Process sales orders, quotations, and invoices accurately using internal systems
• Maintain and update customer records and the CRM database
• Coordinate with internal departments (e.g. production, logistics, accounts) to ensure order fulfilment and customer satisfaction
• Support the sales team with administrative tasks including preparation of proposals, reports, and presentations
• Track and follow up on outstanding quotes, orders, and payments as required
• Assist with the management of stock levels, order deliveries, and returns
• Contribute to the resolution of complaints or issues, escalating when necessary
• Monitor sales inbox and allocate tasks or queries appropriately
• Produce weekly or monthly sales and service reports for management
• Continuously look for ways to improve systems, processes, and customer satisfaction
• To be able to cover reception during periods of holiday

• Previous experience in a sales support, customer service, or administrative role
• Excellent written and verbal communication skills
• Strong organisational skills and attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with CRM systems is a plus
• Ability to manage multiple tasks, prioritise workload, and meet deadlines
• Professional, polite, and confident phone manner
• Team player with a proactive and positive attitude

• Experience in manufacturing background
• Knowledge of data processing or ERP systems

• 23 days annual leave + bank holidays
• Company pension scheme
• Casual dress
• On-site parking
• Company social events