1195 Customer Service jobs in Liverpool

Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job'

Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc.

Please note that this will be a single day time shift, Monday to Friday.   There is no requirement to work evenings or weekends although overtime will be available during busy periods.

Position Summary

By building relationships with the retailers, the customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, the team will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet.

Day to day responsibilities

• Contact retailers within assigned call list, developing strong working relationships with retailers
li>Provide information about new and existing games and promotions in order to maximise sales.
• Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time.
• Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion.
• Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries.

Previous experience

• Excellent written and verbal communication skills
• Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.)
• Sales, Customer Service or Retail experience would be an advantage.
• Positive and self-motivated attitude and ability to work with others as a team

If you think you have what it takes to join this global business please apply now.

Please note:

Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check prior to joining. Any issues with credit files will be judged on a case-by-case basis.

PLEASE ALSO NOTE: PUBLIC TRANSPORT OPTIONS ARE LIMITED. PLEASE CHECK THAT YOU CAN GET TO WA5 3UY BEFORE APPLYING AS THIS ROLE IS OFFICE BASED.

Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job'

Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc.

Please note that this will be a single day time shift, Monday to Friday.   There is no requirement to work evenings or weekends although overtime will be available during busy periods.

Position Summary

By building relationships with the retailers, the customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, the team will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet.

Day to day responsibilities

• Contact retailers within assigned call list, developing strong working relationships with retailers
li>Provide information about new and existing games and promotions in order to maximise sales.
• Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time.
• Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion.
• Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries.

Previous experience

• Excellent written and verbal communication skills
• Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.)
• Sales, Customer Service or Retail experience would be an advantage.
• Positive and self-motivated attitude and ability to work with others as a team

If you think you have what it takes to join this global business please apply now.

Please note:

Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check prior to joining. Any issues with credit files will be judged on a case-by-case basis.

PLEASE ALSO NOTE: PUBLIC TRANSPORT OPTIONS ARE LIMITED. PLEASE CHECK THAT YOU CAN GET TO WA5 3UY BEFORE APPLYING AS THIS ROLE IS OFFICE BASED.

Customer Service Administrator
27,000 per annum - 30,000 per annum (depending on skills and abilities)
Permanent role in Wrexham
Working hours: M-F 9am -5.30pm

Main Duties of the Customer Service Administrator:

• Process orders on a bespoke system
• Manage customer calls and e-mails in a professional and friendly manner
• Chase information from customers
• Liaise with production in relation to order progress
• Work effectively in a busy manufacturing office environment

Candidate:
The successfully appointed Customer Service Administrator will have:

• Excellent customer service skills.
• The ability to work productively in a busy office environment.

Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor

Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply:
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
CW007

Customer Service Advisor

Location : Chester Business Park

Contract : Temporary - 10 months (potential to extend)

Start Date : 26th August 2025

Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return)

Hybrid Working : Office-based for the first 6 months, then up to 3 days remote (subject to approval)

Start Your Career with a Trusted UK Bank

Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries.

With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services.

Why You'll Love This Role

• 14.47 per hour , with weekly pay
• Free on-site gym with shower and changing facilities
• Hybrid working - up to 3 days from home after your first 6 months
• Structured training and opportunities to grow into permanent roles
• Holiday allowance
• Central location - easy access to public transport
• Discounts on shopping, travel, entertainment and more
• Wellbeing support - dedicated resources to help you thrive at work
• An inclusive culture where everyone feels welcome and supported

What You'll Be Doing

• Taking calls from existing customers with questions about their accounts
• Providing clear, friendly, and accurate support
• Guiding customers through next steps or directing them to specialist teams
• Helping people in vulnerable circumstances with care and sensitivity
• Following simple procedures to keep customer information secure
• Keeping accurate records and updating customer details

What We're Looking For

• Great communication and listening skills
• A positive, customer-first attitude
• Confidence in handling calls and solving problems
• Willingness to learn and work as part of a team
• A flexible, proactive approach to challenges

Everyone Is Welcome

We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you.

Apply today and take the next step in your career with Lloyds Banking Group.

Customer Service Assistant

25,671.10 per annum plus overtime

Permanent role in Wrexham working either 8:45am -5:15pm (as well as 1 in 6 Saturdays paid at 19.14 p/h)
Additional benefits:

• Salary Enhancements with length of service
• Overtime available at enhanced rate paid at 19.14 per hour.
• 31 days holiday (including bank holidays).
• Life Assurance.
• Enhanced pension (5% employer contributions)
• Free parking.
• Full training provided.

The Role:

Our client, the leading manufacturer of its industry, are expanding their Customer Service Team. The successfully appointed Customer Service Assistant will manage telephone calls from customers as well as process orders onto a bespoke system working in a friendly environment where full training is provided. This role will suit a candidate with a background in customer service and administration. In addition, if you have optical retail experience then we want to hear from you!

Responsibilities of the Customer Service Assistant

• Call Handling.
• Data Entry onto a bespoke system.
• Communicating with clients and stakeholders.
• Processing orders and ensuring that delayed orders are chased.
• Dealing with general and technical queries.
• Investigating complaints and providing a solution.

Requirements of the Customer Service Assistant

• Effective communication skills (listening, verbal, written).
• Confident and friendly telephone manner.
• Accurate and high attention to detail.
• Experience of dealing with customers.
• Focused, self-motivated and pro-active.
• Excellent problem solver.
• IT Literate.
• Optical retail experience would be an advantage but not essential.

Additional skills/job titles: Customer Service Advisor, Customer Service Representative, ABDO/ GOC, optical.

Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

CW007

Customer Services Coordinator

Salary: Competitive
Location: North West
Posting date: 09 Jul 2025

About the role

Customer Services Coordinator North West Region

Miller Homes is a respected national homebuilder with an established reputation for building outstanding quality family homes and providing excellent customer service. We believe in building homes safely, in a way which is considerate to the environment and delighting our customers with a product and experience which recognises that buying a new home is a significant lifetime purchase. That is The Miller Difference.

We are looking to recruit a full time Customer Services Coordinator to join our Customer Services team based in our North Westoffice reporting to the Senior Coordinator and Regional Customer Services Manager.

You will be responsible for providing a full range of customer service support across the area, working closely with staff in the Customer Services team, liaising with our customers and contractors as well and other staff within the wider business.

You should possess a passion for providing exceptional customer service and have exceptional communication skills.

You will also need to have good IT and organisational skills and be able to manage your own workload whilst working as part of this vital team. A good telephone manner and problem solving skills are essential in this role.

Key Functional Areas

• Ensure contact is made with every customer following legal completion and maintain regular contact throughout the 24 month NHBC warranty period
• Effective and professional communication with customers to correctly manage customer expectations.
• To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home
• To ensure accurate and speedy data input into the customer service operating system, Salesforce.
• Ensure the correct and effective co-ordination of remedial tasks with geographical radius.
• Create positive working relationships with colleagues paying specific attention to Sales and Production, to enable smoother transition and completion of remedial tasks.
• Effective communications with contractors and other third parties to ensure SLA compliance
• Deal effectively with all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner within charter timescales.
• To act professionally, courteously and with dignity at all times with customers, internal colleagues, external colleagues and subcontractors alike. to uphold the core values of the business, in a pressurised environment.
• To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork.
• A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential.

Job Title: Customer Service Administrator
Location: Ewloe, Flintshire
Contract Details: Temporary - Mat cover

Hours: Monday-Friday, 8:45am-4.45pm. Hybrid Working.

Responsibilities:
Join our client's vibrant team as a Customer Service Administrator in a bustling manufacturing environment! This dynamic role combines order processing and administration, allowing you to shine in a friendly office setting while also enjoying the flexibility of working from home.

• Process orders using SAP & PeopleSoft systems.
• Manage and respond to emails, including quotes, orders, and queries.
• Liaise with accounts to ensure timely customer payments.
• Update Excel sheets on SharePoint with accuracy.
• Chase ETAs and follow up on delayed deliveries and claims.
• Verify order accuracy before submission.
• Collaborate closely with the team to provide support across accounts.

What We're Looking For:

• Proven experience in a customer service role - ESSENTIAL.
• Strong command of Microsoft Office - ESSENTIAL.
• Familiarity with SAP - DESIRED.
• Excellent administration skills for this varied position.
• Valid driving licence and transport are essential due to location.

Join us for a fulfilling role in a modern office just a 5-minute drive from A55, with parking available on-site. If you're ready to make an impact and grow with a supportive team, we want to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Your new company
My client, a global manufacturer and specialist in its field, is seeking two professional customer service advisors to join their fast-paced team on a permanent basis.
They provide innovative ground-breaking products and pride themselves on the service they provide to their global client base.


Your new role
The position is being offered full-time Monday to Friday with a hybrid model in the place working from home one day per week.
Due to the location of the premises, you will need to drive and have access to your own vehicle.
Hours of work can vary depending on the team, but will be between 07.00am and 17.00pm.
Some of your key duties will include but not limited to Manages customer, internal and external expectations and relationships whilst striving to constantly improve customer satisfactionCollate and prepare all relevant documentation for a variety of products, such as certificates of analysis, customs and shipping invoices, packing lists, consignment notes/delivery notes, and invoices.
Effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues.
Dealing with import and export
Dealing with complaints and having the ability to resolve product / service problems.
Books final dates for orders and maintains system dates, keeping all orders current and accurateParticipates in Supply Chain projects as and when required.

What you'll need to succeed
Exemplary customer service skills with a passion for going that extra mile.
Proven history of working within a large, fast-paced environment.
Strong ERP / CRM experience
If you can speak one of the following languages, it would be advantageous - Spanish, French, Italian.
Experience of working in a global market
Excellent eye for detail
Ability to drive due to location


What you'll get in return
Competitive salary at 32,000 per annum
Hybrid model - working from home one day per week
25 days holiday, rising to 28 after 2 years' service
Free Parking
Private medical insurance
6 x death in service
Up to 10% employee, 15% employer pension contributions


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Delta Services has been trading since 2001 and is one of the UK's most successful wholesale and online Construction & Trade supply companies. Based in Bromborough on the Wirral, they are expanding their B2B business and require an experienced Customer Service Representative. The working environment in Bromborough is very pleasant with a local Retail Park and Countryside. Hours 08.00am to 5.00pm, Monday to Friday. (Friday 4.30!)Full product training will be given.

The role of the B2B Customer Service Representative:

They require an experienced and trained internal Customer Service Advisor to join a successful team in handling incoming sales & service enquiries and maximise all opportunities.They operate three Online Stores and a Wholesale business. This is a dynamic role with an extensive client database and an ambitious expansion programme.

B2B Customer Service Representative Responsibilities:

• Providing first class Customer Service to our existing and potential clients, supporting the Team handling Incoming Enquiries and Maximising the product range.
• Online Administration & Logistics communication & reports.
• Achieve key team KPIs and promotional activity.

Requirements of the B2B Customer Service Representative.

• Previous B2B Customer Service experience is important, the role requires a highly organised, trained, dynamic, self-motivated person that can "get the job done".
• Communication and people skills are critical with a passion for Customer satisfaction.
• Please Only Apply if you have the required Experience and are a good communicator & ''team player''.
• This is an excellent career opportunity for a person that wants to grow with the business and achieve ambitions.

B2B Customer Service Representative Benefits:

• Basic salary of 27,000 - 28k depending on experience.
• Half yearly bonus scheme.
• Excellent career opportunities, Management of the future.
• External Training development provided.

If you are Experienced and meet the requirements for this B2B Customer Service role, please apply today!

Delta Services is an equal opportunity employer.