Digital Counsellor
Posted 1 day ago
Job Viewed
Job Description
Digital Counsellor
(phone number removed) FTE
Office Based
Are you a qualified counsellor looking for a company that will invest in your development and career progression?
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Digital Counsellor.
Job Overview
You will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users.
Day to Day Responsibilities:
- Providing an efficient and effective digital counselling service to all service users working in line with clinical governance.
- To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.
- Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed.
- Responding to all web enquiries and tailor responses to meet individual requirements.
- Providing "In the moment support" to service users via the Live Chat function and Live Video Calls
Essential Skills and Competencies:
- Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
- 12 months post qualification experience
- Registered member of the BACP
- Relevant telephone experience
- High level of computer literacy (MS Office, Word, Excel and PowerPoint)
Desirable Skills and Competencies:
- Accredited with the BACP or eligible for the accreditation process
- EAP experience
- Experience of working within a target driven environment
Employee Benefits:
- BACP (or equivalent) membership and accreditation paid for
- BACP CBD Hub
- Up to 70 per month for supervision
- Monthly incentives such as weekends away!
- 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme after 6 months and successful completion of probationary period
- Cycle to work scheme after 6 months and successful completion of probationary period
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
- Discounted glasses/contact lenses prescription
48166LSR2R
INDHA
Digital Counsellor
Posted 4 days ago
Job Viewed
Job Description
Digital Counsellor
(phone number removed) FTE
Office Based
Are you a qualified counsellor looking for a company that will invest in your development and career progression?
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Digital Counsellor.
Job Overview
You will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users.
Day to Day Responsibilities:
- Providing an efficient and effective digital counselling service to all service users working in line with clinical governance.
- To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.
- Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed.
- Responding to all web enquiries and tailor responses to meet individual requirements.
- Providing "In the moment support" to service users via the Live Chat function and Live Video Calls
Essential Skills and Competencies:
- Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
- 12 months post qualification experience
- Registered member of the BACP
- Relevant telephone experience
- High level of computer literacy (MS Office, Word, Excel and PowerPoint)
Desirable Skills and Competencies:
- Accredited with the BACP or eligible for the accreditation process
- EAP experience
- Experience of working within a target driven environment
Employee Benefits:
- BACP (or equivalent) membership and accreditation paid for
- BACP CBD Hub
- Up to 70 per month for supervision
- Monthly incentives such as weekends away!
- 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme after 6 months and successful completion of probationary period
- Cycle to work scheme after 6 months and successful completion of probationary period
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
- Discounted glasses/contact lenses prescription
48166LSR2R
INDHA
Digital Consultant
Posted 25 days ago
Job Viewed
Job Description
We believe in people-centered healthcare transformation, supporting our customers with seamless delivery throughout the transformation journey, providing high quality, value and innovation.
Were proud to have built a diverse collection of exceptional people, who consistently and expertly deliver transformative technology projects to our many customers. Were growing rapidly and have ambitious plans to continue this trajectory.
We offer a highly flexible, openminded and respectful place to work, full of learning and development opportunities, supporting everyone to achieve their best.
Overview of the Position
Reporting to: Senior Consultant or Principal Consultant
Organisational Function: Consulting & Delivery Services
Job Family: Delivery Services
This role will play a pivotal part in managing and delivering digital transformation projects, responsible for ensuring the smooth execution of projects by meeting our clients' objectives while working as part of an integrated team. Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project.
Key Responsibilities
Project Management & Delivery:
- Manage the full lifecycle of digital transformation projects, ensuring effective planning, execution and delivery of agreed outputs.
- Oversee project timelines, budgets and resources, ensuring projects are delivered on time, within scope, and to the expected quality standards.
- Proactively identify project risks, challenges and dependencies, and develop mitigation plans to keep projects on track.
Stakeholder Management:
- Build and maintain positive working relationships with key client stakeholders, ensuring effective communication and collaboration throughout the project.
- Ensure that client expectations are clearly understood and managed, with regular updates on project progress, risks and changes.
- Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment.
Team Collaboration & Leadership:
- Work as part of an integrated project team, collaborating with colleagues across different functions, including business analysts, technical experts and change management specialists.
- Coordinate activities between different teams, ensuring seamless collaboration and delivery of project milestones.
- Foster a team-oriented environment, ensuring effective communication, problem-solving and knowledge sharing.
Knowledge Transfer & Capacity Building:
- Ensure that knowledge transfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete.
- Lead client workshops, training sessions and documentation efforts to ensure clients understand and are capable of sustaining the changes implemented.
- Assist clients in establishing governance structures and processes that support the ongoing management of digital transformation efforts.
Continuous Improvement & Quality Assurance:
- Continuously monitor project performance, providing recommendations for process improvements and adjustments as needed.
- Contribute to the development of SmartCo Future Healths project delivery methodologies, tools and frameworks to improve efficiency and effectiveness across all projects.
- Ensure adherence to best practices, quality standards and regulatory requirements in all aspects of project delivery.
Reporting & Documentation:
- Maintain detailed project documentation, including project plans, status reports, risk logs and any other required materials.
- Prepare and present regular project status reports for senior stakeholders, ensuring transparency around progress, challenges and any deviations from the plan.
- Support the development of business cases, proposals and other documentation as needed.
Skills & Characteristics
Project Management Experience:
- 1-3 years of experience managing and delivering digital transformation projects, preferably within the healthcare sector.
- Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project.
Healthcare Knowledge:
- Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR).
- Familiarity with the challenges and opportunities associated with digital transformation in healthcare organisations.
Communication & Interpersonal Skills:
- Excellent written and verbal communication skills with the ability to present complex ideas to both technical and non-technical stakeholders.
- Ability to build strong relationships with clients and colleagues, fostering a spirit of collaboration and trust.
- Skilled in facilitating meetings, workshops and discussions with a variety of stakeholders.
Problem-Solving & Critical Thinking:
- Strong problem-solving skills with the ability to quickly identify issues and develop effective solutions.
- Ability to manage ambiguity and adapt to changing circumstances while keeping projects on track.
Technical Aptitude:
- Familiarity with the digital tools and technologies used in healthcare transformation, such as EPR systems, cloud platforms, data analytics and digital health tools.
- Proficiency in project management software (e.g., Microsoft Project, Jira, Trello, Asana) and collaboration tools (e.g., Microsoft Teams, Slack, SharePoint).
Work Schedule
- Full Time
- Hybrid
Why Join
- Work on high-impact consulting projects across health and care sector.
- A collaborative and supportive team environment.
- Opportunities for professional growth and skill development.
If you are passionate about shaping the future of digital healthcare consulting, wed love to hear from you.
Digital Project Manager
Posted 1 day ago
Job Viewed
Job Description
Location: Ellesmere Port, CH65 0BE
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.65 per hour
Job Ref: (phone number removed)
Key Responsibilities
- Work under the direction of a Programme Manager and an approved strategic IT change programme to deliver a range of IT infrastructure projects. li>Work within agreed project management processes and methodologies to ensure projects are delivered on time, within budget, and meet programme expectations.
- Develop detailed project plans, including goals, timelines, and budgets.
- Manage project scope and changes, and coordinate project staff and internal/external resources and suppliers.
- Assign tasks to project team members and monitor project progress regularly.
- Communicate project progress to the programme manager and provide regular updates.
- Identify and mitigate potential risks or issues, and devise contingency plans, escalating to the Programme Manager and seeking advice appropriately as required.
- Ensure all projects are delivered on-time, and within agreed scope and budget.
- Prepare project documentation, including briefs, project plans, and post-project reports.
- Work closely with the team and stakeholders to remove roadblocks and keep the project moving forward.
- Conduct post-project evaluation and identify successful and unsuccessful project elements.
- Extensive experience in managing IT infrastructure projects, ideally in the public sector.
- Strong understanding of project management methodologies and best practices.
- Excellent problem-solving skills and the ability to think critically and strategically.
- Proven ability to manage multiple projects simultaneously and meet deadlines.
- Strong leadership skills and the ability to motivate and manage a team.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively with stakeholders at all levels.
- Proactive and experienced in working in complex programme environments.
- Ability to apply excellent judgement in terms of risk and issue escalation to keep projects on track.
- Hands-on experience with project management software, such as MS Projects.
- Familiarity with network modernisation, hosting environment change, and IT simplification exercises.
- Excellent organisation and time management skills.
- Strong communication and team management skills.
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Digital Transformation Consultant
Posted 1 day ago
Job Viewed
Job Description
Digital Transformation Consultant
Hybrid role - Manchester
My client is looking for a Digital transformation Consultant with NHS consultancy experiance
This role will play a pivotal part in managing and delivering digital transformation projects, responsible for ensuring the smooth execution of projects by meeting our clients' objectives while working as part of an integrated team. Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project.
Project Management & Delivery:
- Manage the full lifecycle of digital transformation projects, ensuring effective planning, execution and delivery of agreed outputs.
- Oversee project timelines, budgets and resources, ensuring projects are delivered on time, within scope, and to the expected quality standards.
- Proactively identify project risks, challenges and dependencies, and develop mitigation plans to keep projects on track.
Stakeholder Management:
- Build and maintain positive working relationships with key client stakeholders, ensuring effective communication and collaboration throughout the project.
- Ensure that client expectations are clearly understood and managed, with regular updates on project progress, risks and changes.
- Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment.
- Ensure that knowledge transfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete.
- Lead client workshops, training sessions and documentation efforts to ensure clients understand and are capable of sustaining the changes implemented.
- Assist clients in establishing governance structures and processes that support the ongoing management of digital transformation efforts.
Skills & Characteristics
Project Management Experience:
- 1-3 years of experience managing and delivering digital transformation projects, preferably within the healthcare sector.
- Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project.
Healthcare Knowledge:
- Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR).
- Familiarity with the challenges and opportunities associated with digital transformation in healthcare organisations.
If you are passionate about shaping the future of digital healthcare consulting, wed love to hear from you.
Digital Content Executive
Posted 1 day ago
Job Viewed
Job Description
The Digital Content Executive will create and manage engaging digital content for the transport and distribution industry, ensuring alignment with marketing goals. This role focuses on delivering innovative campaigns to strengthen the company's online presence.
Client Details
This small-sized organisation operates in the transport and distribution industry, offering a collaborative environment within its marketing and agency department. The company is committed to delivering high standards in its sector and values creativity in driving its online initiatives.
Description
Key responsibilities of the Digital Content Executive:
- Develop and manage digital content across various platforms, ensuring consistency with brand guidelines.
- Collaborate with the marketing team to create campaigns that drive traffic and engagement.
- Monitor and analyse digital performance metrics, providing actionable insights for improvement.
- Optimise content for SEO to enhance visibility and search rankings.
- Ensure timely updates and maintenance of the company website and social media channels.
- Coordinate with external agencies and partners for content development and promotions.
- Stay updated on digital marketing trends and implement innovative strategies.
- Support the broader marketing team with ad hoc content-related tasks.
Profile
A successful Digital Content Executive should have:
- A strong understanding of digital marketing principles, especially within the transport and distribution industry.
- Experience in creating and managing engaging digital content.
- Proficiency in SEO best practices and website content management systems.
- Knowledge of social media management tools and analytics platforms.
- Excellent written and verbal communication skills.
- A proactive approach to problem-solving and attention to detail.
Job Offer
- Competitive salary in the range of 35,000 - 40,000 per annum.
- Hybrid working with 3 days in the office in Warrington.
- Opportunities to work in a collaborative marketing and agency department.
- Potential for professional growth within the transport and distribution industry.
- Supportive work environment fostering creativity and innovation.
If you are passionate about digital content and wish to make an impact within the transport and distribution sector, apply now to join this exciting opportunity in Market Drayton!
Digital Forensic Investigator
Posted 1 day ago
Job Viewed
Job Description
Are you a seasoned digital forensics professional ready to take on challenging and impactful investigations? Do you thrive in an environment where every day brings a new case, new technology, and new insights? If so, we want to hear from you.
We’re currently recruiting on behalf of a leading digital forensics organisation that is seeking a Digital Forensic Investigator to join their expert team. This is a unique opportunity to be part of a dynamic and forward-thinking company that places innovation, professional growth, and collaboration at the core of everything it does.
Please note: This role is not suitable for recent graduates. A minimum of 3 years of industry experience in digital forensics (public or private sector) is required.
The Role
As a Digital Forensic Investigator, you will play a critical role in identifying, acquiring, analysing, and presenting electronic evidence across a wide range of devices and cases. From criminal investigations to civil litigation, your findings will have real-world implications, supporting justice and organisational security.
You’ll be based in a cutting-edge ISO 17025 accredited forensic laboratory, with occasional travel and on-site work when required.
Security Clearance Requirements
Due to the nature of this work, NPPV3 and SC (Security Check) clearance are mandatory.
To be eligible, you must be a British National and have resided in the UK for at least 5 years. Exceptions may apply for overseas service with HM Government.
Key Responsibilities
- Conduct forensic acquisition, analysis, and reporting on digital evidence (computers, mobile devices, etc.).
- Ensure chain-of-custody and evidential integrity is maintained throughout investigations.
- Use tools like EnCase, FTK, X-Ways, NUIX, Magnet Axiom, Cellebrite UFED, MSAB XRY.
- Compile comprehensive technical reports suitable for court.
- Provide clear and professional expert witness testimony.
- Collaborate with law enforcement and legal professionals.
- Mentor junior team members and participate in ongoing technical development.
- Support eDiscovery and Cyber Security services as needed.
- Uphold high standards in security, documentation, and quality assurance.
Ideal Candidate Profile
- Minimum 3 years’ hands-on experience in digital forensics investigations.
- Proven knowledge of forensic principles, ISO 17025, and ACPO guidelines.
- Intermediate-level training in one or more major forensic software platforms.
- Strong analytical and problem-solving abilities.
- Excellent report writing and verbal communication skills.
- Experience working under pressure with attention to detail.
- Willingness to occasionally work outside normal hours or travel as required.
Benefits & Perks
- Flexible Working Options
- Company Pension Scheme (3% employer contribution)
- 24 Days Annual Leave + Bank Holidays
- Holiday Loyalty Bonus (Up to 30 days after 3 years)
- Birthday Day Off
- MediCash Cash Plan
- Life Insurance (Death in Service)
- Annual Media Subscription Package (Netflix, Amazon Prime, Spotify, etc.)
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Digital Events Executive
Posted 1 day ago
Job Viewed
Job Description
Representing a Market-Leading Client in Health & Wellbeing Services - I'm working exclusively with one of the UK's most successful and fastest-growing providers in the Health & Wellbeing space. Renowned for their award-winning culture and a Sunday Times Best Place to Work, this business supports over 90,000 organisations and 13 million lives across the UK and Ireland. Backed by a global parent group with a turnover in excess of 400 million, this is a company with serious ambition and a proven growth engine.
Right now, they're searching for a Digital Event Executive to take ownership of their thriving webinar programme-an essential part of their lead generation and sales strategy.
This is more than just a marketing role-it's a chance to become a key player in a business that lives and breathes commercial growth. You'll be at the centre of a high-performing marketing team, driving digital event strategy and execution. From concept to conversion, your efforts will have a direct impact on revenue, client engagement, and thought leadership positioning.
What You'll Be Doing
- End-to-End Webinar Ownership: Strategically develop and deliver a full calendar of engaging wellbeing webinars.
- Multi-Channel Promotion: Plan and execute marketing campaigns across social, email, paid media and web to drive signups and attendance.
- Sales Alignment: Provide timely lead reports, briefing packs, and support collateral to help sales teams convert webinar attendees.
- Content Creation: Collaborate with subject matter experts to produce impactful, educational content that positions the business as a thought leader.
- Program Strategy: Build a roadmap that aligns webinars with broader demand generation goals-and delivers measurable ROI.
What You'll Bring
- Proven experience planning, managing, and executing webinar or digital event programmes.
- Strong campaign and content planning skills, with a performance mindset.
- Ability to work cross-functionally with marketing and sales teams.
- Tech-savvy, with experience using webinar platforms and marketing automation tools.
- A keen eye for detail, strong communication skills, and an organised, proactive approach.
This is a rare opportunity to join a business at the top of its game, where your work will directly impact growth. You'll be supported by a collaborative team, rewarded for performance, and encouraged to develop your career long-term. The culture is fast-paced, ambitious, and genuinely supportive-perfect for someone who wants to grow with a brand on the rise.
INDMANS
46815CCR3
Digital Marketing Executive
Posted 1 day ago
Job Viewed
Job Description
Salary: £28,000 – £32,000 + Benefits
Permanent
We’re currently recruiting for a Digital Marketing Executive to join a growing in-house marketing team at a well-established national business. This is a fantastic opportunity for a creative and data-driven marketer to play a key role in enhancing digital presence, improving SEO performance, and supporting lead generation across multiple business areas.
The OpportunityAs a Digital Marketing Executive, you’ll be responsible for managing website content, improving organic visibility, and supporting paid digital campaigns. You’ll work closely with internal teams and external agencies to ensure the digital experience is optimised for both performance and user engagement.
Key Responsibilities- Implement SEO best practices across websites, including keyword research and content optimisation
- Manage and update website content using CMS platforms
- Liaise with digital agencies to implement technical changes and UX improvements
- Analyse website traffic and user behaviour to inform future enhancements
- Create digital assets using tools like Canva and Photoshop for use in campaigns and on-site content
Essential:
- Strong understanding of digital marketing principles, particularly SEO
- Experience using website CMS platforms
- Working knowledge of Google Analytics
- Excellent written communication and organisational skills
Desirable:
- Interest in the automotive sector
- Experience with Photoshop or other creative tools
- Familiarity with paid search or social media advertising
- Exposure to Microsoft Clarity or similar analytics tools
Why Apply?
This is a great opportunity to join a collaborative and fast-paced marketing team where your ideas and creativity will be valued. You’ll gain exposure to a wide range of digital channels and have the chance to make a real impact on the business’s online performance.
(url removed) or (phone number removed)
INDCOM
Digital Transformation Consultant
Posted 4 days ago
Job Viewed
Job Description
Digital Transformation Consultant
Hybrid role - Manchester
My client is looking for a Digital transformation Consultant with NHS consultancy experiance
This role will play a pivotal part in managing and delivering digital transformation projects, responsible for ensuring the smooth execution of projects by meeting our clients' objectives while working as part of an integrated team. Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project.
Project Management & Delivery:
- Manage the full lifecycle of digital transformation projects, ensuring effective planning, execution and delivery of agreed outputs.
- Oversee project timelines, budgets and resources, ensuring projects are delivered on time, within scope, and to the expected quality standards.
- Proactively identify project risks, challenges and dependencies, and develop mitigation plans to keep projects on track.
Stakeholder Management:
- Build and maintain positive working relationships with key client stakeholders, ensuring effective communication and collaboration throughout the project.
- Ensure that client expectations are clearly understood and managed, with regular updates on project progress, risks and changes.
- Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment.
- Ensure that knowledge transfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete.
- Lead client workshops, training sessions and documentation efforts to ensure clients understand and are capable of sustaining the changes implemented.
- Assist clients in establishing governance structures and processes that support the ongoing management of digital transformation efforts.
Skills & Characteristics
Project Management Experience:
- 1-3 years of experience managing and delivering digital transformation projects, preferably within the healthcare sector.
- Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project.
Healthcare Knowledge:
- Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR).
- Familiarity with the challenges and opportunities associated with digital transformation in healthcare organisations.
If you are passionate about shaping the future of digital healthcare consulting, wed love to hear from you.