Head of Supply Chain Operations - E-commerce Logistics

EC1A 1BB London, London £85000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a rapidly growing and innovative e-commerce business based in the heart of London, England, UK , is seeking a visionary and results-driven Head of Supply Chain Operations to lead their logistics and warehousing functions. This is a pivotal, fully remote role, offering the chance to architect and optimize the end-to-end supply chain for a dynamic and expanding online retail operation. You will be responsible for ensuring efficient, cost-effective, and scalable logistics solutions that support rapid business growth.

Key Responsibilities:
  • Develop and implement a comprehensive supply chain strategy aligned with business objectives, focusing on efficiency, cost reduction, and customer satisfaction.
  • Oversee all aspects of logistics, including warehousing, inventory management, transportation, and last-mile delivery, in a remote operational model.
  • Manage relationships with third-party logistics (3PL) providers, negotiating contracts and ensuring service level agreements (SLAs) are met.
  • Drive continuous improvement initiatives across the supply chain, leveraging data analytics and technology to optimize processes and identify cost-saving opportunities.
  • Develop and manage the supply chain budget, ensuring financial targets are met.
  • Lead and mentor a high-performing remote logistics team, fostering a culture of collaboration, innovation, and accountability.
  • Implement robust inventory management systems and strategies to minimize stockouts and excess inventory.
  • Ensure compliance with all relevant regulations and industry best practices in logistics and transportation.
  • Collaborate with cross-functional teams, including e-commerce, marketing, and customer service, to ensure seamless operations and a superior customer experience.
  • Stay ahead of industry trends and emerging technologies in supply chain and logistics management.
Required Qualifications and Experience:
  • Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Extensive experience in senior logistics and supply chain leadership roles, preferably within the e-commerce sector.
  • Proven track record of designing, implementing, and managing complex supply chain operations, including international logistics.
  • Strong expertise in WMS, TMS, and other relevant logistics software and technologies.
  • Demonstrated ability to develop and execute successful supply chain strategies that drive significant cost savings and efficiency gains.
  • Exceptional leadership, team management, and communication skills, with experience leading remote teams effectively.
  • Strong analytical skills and proficiency in data analysis for performance monitoring and decision-making.
  • Experience in negotiating with 3PL providers and managing supplier relationships.
  • A strategic thinker with a hands-on approach and a passion for operational excellence.
This is a remote position, providing the flexibility to work from any location. Our client is dedicated to building a robust and scalable supply chain infrastructure to support its ambitious growth plans. Join a forward-thinking company and make a significant impact on its operational success.
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Senior Operations Manager - E-commerce Logistics

SW1A 0AA London, London £70000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client, a rapidly expanding e-commerce giant with a state-of-the-art distribution network, is seeking a highly experienced and results-driven Senior Operations Manager to oversee their critical logistics and warehousing operations in London, England, UK . This is a high-impact role requiring exceptional leadership, strategic planning capabilities, and a deep understanding of supply chain management and operational efficiency within a fast-paced fulfillment environment. You will be responsible for driving innovation, optimizing processes, and ensuring the timely and cost-effective delivery of goods to millions of customers across the UK and beyond.

As the Senior Operations Manager, you will lead and manage multiple warehouse facilities and their associated teams, focusing on key performance indicators such as order fulfillment accuracy, on-time delivery rates, inventory management, and cost per unit. You will develop and implement strategic initiatives to improve operational efficiency, reduce costs, and enhance customer satisfaction. This includes leveraging technology, optimizing warehouse layout and workflows, and fostering a culture of continuous improvement and safety. You will manage budgets, resource allocation, and relationships with third-party logistics providers. The ability to analyze complex operational data, identify bottlenecks, and implement effective solutions is essential. This role is predominantly site-based, requiring a strong presence to effectively lead and motivate large teams and manage complex operations on a daily basis.

Key Responsibilities:
  • Oversee and manage all aspects of warehouse operations, including receiving, storage, picking, packing, and shipping.
  • Develop and implement operational strategies to meet company growth targets and customer demand.
  • Drive efficiency improvements and cost reduction initiatives across the logistics network.
  • Manage budgets, forecasts, and resource allocation for warehouse operations.
  • Ensure adherence to health and safety regulations and implement best practices.
  • Lead, mentor, and develop a team of warehouse managers, supervisors, and associates.
  • Optimize inventory management processes to ensure accuracy and minimize stockouts or overstock.
  • Collaborate with procurement, sales, and customer service teams to ensure seamless supply chain integration.
  • Implement and manage warehouse management systems (WMS) and other relevant technologies.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed.
  • Foster a culture of high performance, accountability, and continuous improvement.
  • Manage relationships with external vendors and logistics partners.
The ideal candidate will possess a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. An MBA or advanced degree is a plus. A minimum of 8-10 years of progressive experience in logistics and warehouse operations management, with at least 5 years in a senior leadership role within a high-volume e-commerce or retail environment, is required. Proven track record of successfully managing large-scale operations and driving significant improvements in efficiency and cost reduction is essential. Strong understanding of WMS, automation, and lean principles is highly desirable. Excellent leadership, communication, analytical, and problem-solving skills are a must. If you are a strategic operations leader ready to drive excellence in a dynamic e-commerce environment, we invite you to apply.
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Warehouse Management system Business Analyst

London, London Axiom Software Solutions Limited

Posted 23 days ago

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Job Description

Permanent

Warehouse Management system Business Analyst

Contract role 6+ Months – Inside Ir35

Job Location : London

Hybrid 3-4 days onsite /Week

Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

J͏ob Description

 Min 4-5 end-to-end implementations of BY WMS or extensive warehouse management support

Strong in managing customer expectations, stakeholder management, regular reviews, and customer management

ocus on delivery-led growth leading to increased revenue generation

ontribute to RFP responses, customer presentations and project estimations

trong knowledge of SCM Planning concepts, practices, and procedures

xpert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.

unctional & Technical hands-on experience in BY WMS.

uild custom functionalities in BY WMS

ands-on experience in BY integration, batch processes, Solution Architecture

ands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process

amiliarity with agile principles and project management

bility to produce quality deliverables with minimal supervision and direction

ands-on experience in handling business requirements in JIRA and similar tools

bility to conduct Business End user Training and grooming internal talent pool

bility to demonstrate a high level of responsiveness and a sense of urgency

rocess oriented with ability to problem solve and think outside of the box

xperience to independently manage presentations to Customers and Stakeholders

͏

2. Engage with delivery team to ensure right solution is proposed to the customer

a. Periodic cadence with delivery team to:

• Provide them with customer feedback/ inputs on the proposed solution

• Review the test cases to check 100% coverage of customer requirements

• Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer

• Deploy and facilitate new change requests to cater to customer needs and requirements

• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback

• Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate

• Use data modelling practices to analyze the findings and design, develop improvements and changes

• Ensure 100% utilization by studying systems capabilities and understanding business specifications

• Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer

b. Support Project Manager/ Delivery Team in delivering the solution to the customer

• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant

• Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans

• Ensure Customer Satisfaction through quality deliverable on time

͏

3. Build domain expertise and contribute to knowledge repository

• Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical

• Write whitepapers/ research papers, point of views and share with the consulting community at large

• Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements

• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight

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Remote Logistics Coordinator - E-commerce

WC1A 0AA London, London £35000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a rapidly expanding e-commerce business, is seeking a meticulous and proactive Remote Logistics Coordinator to manage their supply chain and delivery operations. This is a fully remote position, offering the flexibility to work from home while playing a crucial role in ensuring timely and efficient order fulfillment. You will be responsible for coordinating all aspects of the logistics process, including inventory management, shipping, tracking, and returns. The ideal candidate will have a strong understanding of e-commerce logistics, excellent organizational skills, and proficiency in using logistics and inventory management software. You will work closely with shipping carriers, warehouse partners, and customer service teams to resolve any issues and optimize delivery processes. This role requires a keen eye for detail, strong problem-solving abilities, and the capacity to manage multiple tasks simultaneously in a fast-paced, remote environment. You will be instrumental in enhancing the customer experience by ensuring seamless delivery of products. This position demands a proactive approach to identifying and implementing process improvements to increase efficiency and reduce costs.

Key Responsibilities:
  • Coordinate daily shipping and delivery operations for e-commerce orders.
  • Manage relationships with shipping carriers and negotiate favorable rates.
  • Monitor inventory levels and coordinate stock replenishment with warehouse partners.
  • Track shipments and provide timely updates to customers and internal teams.
  • Process and manage customer returns and exchanges efficiently.
  • Identify and resolve logistical issues and delays promptly.
  • Implement and optimize logistics processes to improve efficiency and reduce costs.
  • Ensure compliance with all shipping regulations and documentation requirements.
  • Utilize logistics and inventory management software to maintain accurate records.
  • Generate reports on shipping performance, costs, and inventory levels.
  • Collaborate with customer service to address delivery-related inquiries and concerns.
Qualifications:
  • Proven experience in logistics coordination, supply chain management, or a similar role within e-commerce.
  • Strong understanding of shipping processes, carriers, and international shipping regulations.
  • Proficiency in logistics software, inventory management systems, and ERP systems.
  • Excellent organizational and time management skills.
  • Strong problem-solving abilities and attention to detail.
  • Effective communication and interpersonal skills.
  • Ability to work independently and manage tasks efficiently in a remote setting.
  • Familiarity with e-commerce platforms is a plus.
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent experience.
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Logistics Operations Manager - E-commerce Fulfilment

EC1A 1AA London, London £60000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a rapidly growing e-commerce business, is seeking a highly motivated and experienced Logistics Operations Manager to lead their fulfilment operations. This is a fully remote position, offering the flexibility to manage operations from anywhere while driving efficiency and scalability in a critical function. The ideal candidate will possess a strong background in supply chain management, e-commerce logistics, and team leadership, with a proven ability to optimize warehouse processes and manage large-scale operations.

In this key role, you will be responsible for overseeing all aspects of the fulfilment process, from inventory management and order processing to shipping and returns. You will develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. Your ability to leverage technology, manage third-party logistics providers, and lead a remote team will be vital to the success of this position. This role requires a strategic thinker with a hands-on approach to problem-solving and a commitment to continuous improvement.

Key Responsibilities:
  • Oversee the end-to-end logistics and fulfilment operations for a high-volume e-commerce business.
  • Develop and implement strategies to optimize warehouse processes, including receiving, put-away, picking, packing, and shipping.
  • Manage inventory levels and accuracy, ensuring optimal stock availability and minimizing stock-outs or overstock situations.
  • Negotiate and manage relationships with third-party logistics (3PL) providers, carriers, and suppliers.
  • Implement key performance indicators (KPIs) and continuously monitor operational performance, driving improvements in efficiency, cost, and speed.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Lead, mentor, and develop a remote team of logistics professionals.
  • Utilize logistics software and technology to enhance visibility, efficiency, and data-driven decision-making.
  • Develop and manage the logistics budget, identifying cost-saving opportunities.
  • Collaborate with cross-functional teams, including operations, customer service, and IT, to ensure seamless operations.
  • Drive continuous improvement initiatives to enhance overall supply chain performance and customer experience.
Qualifications and Experience:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in logistics and supply chain management, with a strong focus on e-commerce fulfilment.
  • Proven track record of managing complex warehouse operations and driving operational efficiency.
  • Experience with warehouse management systems (WMS) and transportation management systems (TMS).
  • Strong understanding of inventory management principles and forecasting techniques.
  • Excellent leadership, communication, and team management skills, with experience managing remote teams.
  • Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies.
  • Experience negotiating with and managing 3PL providers.
  • Strong problem-solving skills and a proactive approach to identifying and resolving issues.
  • Familiarity with lean principles or Six Sigma methodologies is a plus.
This fully remote role offers a competitive salary, comprehensive benefits, and the opportunity to shape the logistics strategy of a dynamic and expanding company. Join our client and lead the future of e-commerce fulfilment from anywhere.
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Senior Logistics Operations Manager - E-commerce

SW1A 0AA London, London £70000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a rapidly growing e-commerce powerhouse, is seeking a highly experienced Senior Logistics Operations Manager to lead their expanding operations. This is a fully remote, critical role where you will be instrumental in optimizing our supply chain, enhancing delivery efficiency, and ensuring seamless customer experiences across the UK and beyond. You will leverage cutting-edge technology and data analytics to drive continuous improvement in warehousing, transportation, and last-mile delivery. The ideal candidate will have a proven track record in managing complex logistics networks within the e-commerce sector, exceptional leadership skills, and a passion for operational excellence.

Responsibilities:
  • Develop and implement strategies to optimize the end-to-end e-commerce logistics network, including warehousing, inventory management, order fulfillment, and transportation.
  • Oversee day-to-day logistics operations, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
  • Manage and mentor a distributed team of logistics professionals, fostering a culture of high performance and continuous improvement.
  • Identify opportunities for process automation and technology integration to enhance efficiency and reduce costs.
  • Collaborate with cross-functional teams, including fulfillment, customer service, and IT, to ensure a cohesive and efficient supply chain.
  • Select, negotiate with, and manage third-party logistics (3PL) providers and carriers.
  • Develop and maintain robust reporting mechanisms to track operational performance and identify areas for improvement.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Drive initiatives to improve delivery speed, reduce shipping costs, and enhance customer satisfaction.
  • Manage budgets and P&L for the logistics operations function.
  • Lead strategic projects related to supply chain network design and expansion.

Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
  • Minimum of 7-10 years of progressive experience in logistics and supply chain management, with at least 5 years in a leadership role within e-commerce or high-volume fulfillment environments.
  • Proven experience in designing, implementing, and optimizing complex logistics operations.
  • Strong understanding of warehouse management systems (WMS), transportation management systems (TMS), and other logistics technologies.
  • Demonstrated ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced, remote setting.
  • Exceptional leadership, team-building, and communication skills.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Experience working with 3PL providers and carriers.
  • Familiarity with international logistics and customs regulations is a plus.
  • Ability to adapt to changing business needs and drive innovation.

This is a remote position, offering significant flexibility and requiring a proactive, results-oriented individual to lead our logistics operations effectively.
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Logistics Operations Manager - E-commerce Fulfilment

SE1 0AA London, London £55000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a rapidly expanding e-commerce enterprise, is seeking a results-driven Logistics Operations Manager to oversee and optimize their fulfilment operations. This role is crucial for ensuring efficient, timely, and cost-effective delivery of goods to customers across the UK.

Responsibilities:
  • Manage day-to-day warehouse operations, including inventory management, order fulfilment, picking, packing, and shipping.
  • Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction.
  • Lead, train, and mentor a team of warehouse staff, fostering a culture of performance and safety.
  • Oversee inventory accuracy and implement robust cycle counting and stocktaking procedures.
  • Manage relationships with third-party logistics providers and carriers, negotiating rates and service level agreements.
  • Implement and maintain health and safety standards within the warehouse environment.
  • Utilize warehouse management systems (WMS) and other technologies to optimize operations and track performance.
  • Analyze operational data to identify trends, bottlenecks, and areas for improvement.
  • Develop and manage operational budgets, ensuring adherence to financial targets.
  • Ensure compliance with all relevant regulations and company policies.
  • Collaborate with other departments, such as customer service and procurement, to ensure seamless operations.
  • Drive continuous improvement initiatives within the logistics function.

Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Proven experience (5+ years) in logistics and warehouse operations, preferably within an e-commerce environment.
  • Demonstrated experience in managing warehouse teams and driving operational performance.
  • Strong knowledge of warehouse management systems (WMS) and inventory control principles.
  • Excellent understanding of supply chain dynamics and fulfilment processes.
  • Proficiency in data analysis and performance metric tracking.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Experience with lean methodologies or continuous improvement initiatives is a plus.
  • Adaptable to a hybrid work model, requiring regular attendance at the **London, England, UK** facility while allowing for some remote work flexibility.
This is an excellent opportunity to take ownership of critical logistics functions and contribute to the growth of a leading e-commerce brand.
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Supply Chain Analyst

Greater London, London Vertical Advantage

Posted today

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Job Description

Supply Chain Analyst | Food FMCG Start-Up | West London | 1–4 Years’ Experience

We are looking for a Supply Chain Analyst to join our client a fast-growing food FMCG business based in West London, currently experiencing strong growth and expanding our operations across the UK.


This is an excellent opportunity for an ambitious and analytically minded individual looking to develop their career within a high-growth consumer goods environment.


Key Responsibilities:

  • Analyse supply chain data to identify opportunities for efficiency, cost reduction, and service improvement
  • Support demand planning, inventory management, and logistics performance reporting
  • Collaborate with procurement, production, and commercial teams to ensure product availability and smooth operational flow
  • Develop and maintain forecasting tools, KPIs, and performance dashboards
  • Contribute to the continuous improvement of supply chain processes and systems


Candidate Profile:

  • 1–4 years of experience in a supply chain, logistics, or operations role (FMCG experience desirable)
  • Strong analytical and problem-solving skills, with proficiency in Excel (experience with Power BI or similar tools advantageous)
  • Excellent communication skills and attention to detail
  • Comfortable working in a fast-paced, evolving business environment
  • Proactive, organised, and able to manage multiple priorities effectively


What's on offer:

  • The opportunity to join a rapidly expanding, innovative food business
  • Exposure to all aspects of the supply chain with clear opportunities for growth and development
  • Hybrid working 2-3 days a week in the office


Salary from £30,000 - £40,000 + bonus and shares


Sponsorship is not available for this position, apply now for more details.

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Supply Chain Manager

London, London Cpl Life Sciences

Posted today

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Supply Chain Manager

18 Month contract

London

Up to £300 a day

What are we looking for:

Primary skill - Account Delivery Management -

Secondary skill - Business Operation Management

Skill Required: Supply Chain - Account Delivery Management


Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems.

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.

The person requires understanding of the strategic direction set by senior management as it relates to team goals.

Primary upward interaction is with direct supervisor or team leads.


If you are interested please apply or send your CV to

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Supply Chain Director

London, London Pro-Recruitment Group

Posted today

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Director, Supply Chain | C. £110,000 + Benefits | Permanent | London | Hybrid


For one of the UKs leading Housing Associations, we’re recruiting their Supply Chain Director. Reporting to the CFO, this is a key leadership role leading the strategic transformation of Supply Chain management across the organisation. The Supply Chain Director will lead a central team of 4, whilst working strategically with the wider Heads of Procurement and Commercial teams to set the Supply Chain strategy, and develop, embed, and continuously improve the Supply Chain framework across 4000 suppliers and £1.5Bn spend.


Main Duties:

  • Leading and setting the strategic plan for Supply Chain, operating within a ‘hub and spoke’ model
  • Lead the development of a robust category management approach (which will be delivered by ‘spokes’) to streamline vendor relationships and reduce risk
  • Develop Group-wide Supply Chain framework (end-to-end), ensuring alignment to corporate strategy, legislation and category management
  • Ensure Supply Chain framework is embedded, and subject to continuous improvement
  • Apply data and insight to inform and drive decision-making across spend landscape, supplier rationalisation, and efficiency savings across the Supply Chain framework
  • Utilise data to identify and evaluate emerging Supply Chain trends, opportunities and best-practices, and drive continuous improvement
  • Lead horizon scanning for new legislation, policy and procedures, and ensure the organisation adapt in alignment with corporate strategy and strategic risk
  • Partner with Strategy and Performance and OD teams to ensure SOPs and training is rolled out across the Supply Chain framework
  • Embed a culture of communication and collaboration practices between the Supply Chain ‘hub’ and Commercial ‘spokes’.
  • Leadership, management and coaching of Supply Chain ‘hub’ team
  • Collaborate with internal stakeholders across departments to embed the Supply Chain framework, and report and update on performance, and challenges to leadership team


Person Specification:

  • Proven track record in senior supply chain leadership roles with a deep understanding of category management, risk and compliance
  • Expert in supply chain tech (e.g., ERP) and deep Public Sector procurement and Regulatory experience
  • Track record of leading and developing high-performing teams
  • MCIPS / CSCP highly desirable as is Advanced Practitioner status for the Procurement Act 2023
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