1214 Hospitality jobs in Liverpool

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: 3rd November 2025 - Mid February 2026 (with potential for extension)
Rate: Competitive day rates based on experience + 60 per travel day (where applicable and pre-agreed) + 25ppm mileage

About the Role
Are you passionate about the hospitality industry and experienced in training or senior management?
Our client, a leading hospitality organisation, is seeking Hospitality Systems Trainers to support a nationwide rollout of new hospitality systems. This is a fantastic opportunity to deliver hands-on training and support to staff and management across various venues.
Key Details

• Contract Dates: 3rd November 2025 - Mid February 2026
• Training: 1 - 2 weeks, with potential for 1-2 weeks away from home (TBC)
• Shift Pattern: 4 shifts per week (Mon-Thurs or Tues-Fri), 8 hours onsite plus 1 hour travel either side, with a 1-hour unpaid lunch break
• Travel: Extensive UK travel required, including regular overnight stays

Responsibilities

• Deliver engaging training sessions on new EPOS systems
• Provide Go Live support, including basic configuration, technical assistance, and troubleshooting
• Ensure staff and management are confident using the new systems

Candidate Requirements

• Experience in senior hospitality management or as an EPOS Engineer with strong communication and training skills
• Passion for coaching and developing others
• Professional, approachable, and customer-focused
• Experience with Aztec systems (desirable)
• Strong interpersonal skills and ability to build rapport
• Full UK driving licence and reliable vehicle (MOT and business insurance required)

Rates & Benefits

• Day Rate: Variable based on experience
• Travel Days: 60 per day (subject to travel policy)
• Mileage: 25ppm
• Accommodation: Hotels arranged in advance, with meal allowance
• Expenses: All travel-related costs (parking, tolls, congestion charges) are claimable
• Contract Type: Outside IR35 (via umbrella or Ltd company)
• Equipment: Candidates must provide their own laptop and phone

Interested?
Click Apply or get in touch for more information. We look forward to hearing from you!

• Lead, motivate, and develop front and back of house teams to achieve the highest standards.
• Deliver exceptional guest experiences through warm, consistent, and professional service.
• Oversee the planning and flawless execution of private events and functions.
• Demonstrate deep food and beverage knowledge, ensuring ongoing staff training and expertise.
• Manage budgets, costs, and KPIs to drive profitability and sustainable growth.
• Lead recruitment, onboarding, and team development, nurturing a culture of excellence.
• Ensure full compliance with licensing, food safety, and health & safety regulations.
• Be a visible, approachable, and respected leader for both guests and staff.

• Proven experience as a General Manager or senior leader in premium or high-volume hospitality.
• Strong leadership and people-development skills.
• Excellent food and beverage knowledge and training experience.
• Commercial acumen with a results-driven mindset.
• Outstanding communication and organisational skills.
• A hands-on, guest-first approach with relentless attention to detail.

• Oversee and optimize daily operations for a portfolio of hospitality properties, ensuring consistency in service and standards.
• Develop and implement strategic operational plans to drive revenue, enhance guest satisfaction, and improve profitability.
• Manage budgets, P&L statements, and financial performance metrics for various sites.
• Lead, motivate, and develop remote operational teams, fostering a high-performance culture.
• Establish and enforce high standards for service quality, health, safety, and operational efficiency.
• Collaborate with sales, marketing, and finance departments to align operational strategies with business goals.
• Identify opportunities for process improvements and implement innovative solutions using technology.
• Manage relationships with key vendors and partners.
• Ensure compliance with all relevant regulations and industry best practices.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 10 years of progressive experience in hospitality operations management, with significant multi-site or portfolio oversight.
• Demonstrated success in driving operational efficiency and financial performance in the hospitality sector.
• Strong leadership and team management skills, with experience managing remote teams.
• Excellent understanding of hospitality operations, including F&B, accommodation, and event management.
• Proficiency in using operational management software and digital collaboration tools.
• Exceptional analytical, problem-solving, and strategic planning abilities.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Adaptability and a proactive approach to managing operations in a remote-first environment.

• Develop and implement operational strategies to enhance guest satisfaction and service quality.
• Oversee day-to-day operations, ensuring adherence to company standards and procedures.
• Manage and lead remote teams, providing guidance, support, and performance feedback.
• Develop and manage operational budgets, controlling costs and optimising resource allocation.
• Ensure compliance with all health, safety, and hygiene regulations relevant to the hospitality industry.
• Monitor key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and financial performance.
• Collaborate with marketing and sales teams to support promotional activities and revenue generation.
• Implement and refine service standards, training programs, and operational best practices.
• Utilize technology and communication tools to maintain effective oversight and coordination of remote operations.
• Resolve customer complaints and operational issues promptly and professionally.
• Source and manage relationships with vendors and suppliers for operational needs.
• Conduct remote audits and inspections to ensure service quality and operational integrity.
• Contribute to the development of new hospitality concepts and service offerings.
• Stay abreast of industry trends and best practices to drive innovation and continuous improvement.

• Extensive experience in hospitality management, with a proven track record in operational leadership roles.
• Strong understanding of hospitality operations, including front-of-house, back-of-house, and guest services.
• Excellent leadership, team management, and motivational skills, particularly in a remote setting.
• Proficiency in financial management, budgeting, and cost control.
• Strong analytical and problem-solving abilities.
• Exceptional communication, interpersonal, and customer service skills.
• Familiarity with hospitality management software and remote collaboration tools.
• Ability to work independently, manage time effectively, and adapt to changing priorities in a remote environment.
• Relevant degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
• Knowledge of health and safety regulations within the hospitality sector.

• Developing and executing strategic operational plans to achieve business objectives.
• Overseeing the day-to-day operations of multiple hospitality venues, ensuring high standards of service and guest experience.
• Managing P&L for all operational areas, including budgeting, forecasting, and cost control.
• Implementing and refining operational policies, procedures, and best practices.
• Leading, mentoring, and developing a team of venue managers and staff.
• Ensuring compliance with all health, safety, licensing, and regulatory requirements.
• Driving initiatives to improve operational efficiency and profitability.
• Analyzing performance data and implementing data-driven improvements.
• Fostering a culture of exceptional guest service and employee engagement.