1240 Hospitality jobs in Liverpool
Hospitality Manager
Liverpool, North West
KFC UK
Posted today
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Join Our Team as a Restaurant General Manager!
Welcome to KFC! Home of the real ones. We’ve been serving the world’s best chicken since 1939, when our Colonel had the brilliant idea of finger lickin’ good chicken . Today, we proudly serve over 1000 communities across the UK and Ireland, bringing the grit, pride, and iconic reputation that started in Kentucky.
We’re looking for people who are original, individual, and fresh. At KFC, we come to work to be ourselves and to make something of ourselves. We bring the graft and the laughs every day, building our own community as we serve our original recipe chicken.
In our place, ambition grows, careers build, and potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing: that you be you. Because that makes us, us.
About the RoleAs a Restaurant General Manager, you will lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a space where both guests and the team thrive.
What Will You Spend Your Time Doing?
- Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a Team Worth Following: Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
- Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
- Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.
- You Lead From the Front: You’ve managed teams before and know how to bring out the best in people.
- You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
At KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not just because you work for us. We’ll invest in your potential, because it’s what we’ve always done. Most importantly, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s In It for You?We offer benefits that make your life a little easier, because we know the juggle is real:
- Pay Rate: £34,000 - £37,000
- Quarterly BONUS: That rewards the hustle
- Extra Holiday: More time to recharge
- Life Assurance: We’ve got you covered
- Free Chicken & Chips: Every shift
- 25% Staff Discount
- Gym Discounts: To keep you moving
- 200+ High Street Perks & Cashback
- Wellbeing Support: That actually helps
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us or are trying to.
Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation, will have an equal opportunity to work here. We don’t just welcome; we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Ready?We hope so! If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t — we’d still love to hear from you.
#Unitedbythebucket
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Events Manager - Hospitality
L1 1AA Liverpool, North West
£35000 Annually
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Our client, a prestigious hospitality group, is seeking an experienced and dynamic Events Manager to oversee their diverse event operations in Liverpool, Merseyside, UK . This role is responsible for the planning, organization, and execution of a wide range of events, from corporate functions and weddings to conferences and social gatherings, ensuring exceptional client satisfaction and seamless delivery. You will manage all aspects of event coordination, including client consultation, venue liaison, budget management, vendor selection, and on-site event management. Key responsibilities include developing event concepts, creating detailed event plans and timelines, negotiating with suppliers, and ensuring events run smoothly and within budget. The ideal candidate will have a proven track record in event management, particularly within the hospitality sector, strong organizational and multitasking skills, and excellent communication and interpersonal abilities. A creative flair and a passion for delivering memorable experiences are essential. This is a fantastic opportunity to join a reputable company and play a key role in creating successful and high-profile events.
Key Responsibilities:
Key Responsibilities:
- Plan, organize, and execute various types of events.
- Manage event budgets and negotiate with vendors and suppliers.
- Liaise with clients to understand their event requirements and preferences.
- Develop event concepts and themes.
- Create detailed event timelines and production schedules.
- Oversee on-site event execution, ensuring smooth operations.
- Manage event staff and volunteers.
- Ensure high levels of customer satisfaction.
- Coordinate with catering, AV, and other event service providers.
- Conduct post-event evaluations and reporting.
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1
Hospitality Operations Manager
L1 8JQ Liverpool, North West
£40000 Annually
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Posted 2 days ago
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Our client, a prestigious establishment in the hospitality and tourism sector, is seeking a dynamic and experienced Hospitality Operations Manager to lead their team in **Liverpool, Merseyside, UK**. This is a hands-on, office-based role where you will be responsible for the efficient and effective day-to-day management of all operational aspects of the business, ensuring exceptional guest experiences. The ideal candidate will have a passion for service excellence, strong leadership skills, and a comprehensive understanding of hospitality operations, including front-of-house, back-of-house, and event management.
Key responsibilities:
The ideal candidate will possess a relevant qualification in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hospitality management, with demonstrable success in a similar role, is required. Strong leadership, communication, and problem-solving skills are essential. Proficiency in hotel management systems and a solid understanding of financial management within the hospitality industry are highly desirable. Experience in event management and F&B operations is a significant advantage. If you are a dedicated professional with a commitment to creating memorable guest experiences, we encourage you to apply and contribute to our client's success.
Key responsibilities:
- Oversee and manage daily operations across all departments, including accommodation, food and beverage, and events.
- Ensure the highest standards of customer service and guest satisfaction.
- Manage staff performance, training, and development.
- Develop and implement operational policies and procedures.
- Control operational costs and manage budgets effectively.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage inventory and procurement for operational supplies.
- Coordinate with sales and marketing teams to support business growth.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor and evaluate operational performance against key metrics.
- Lead and motivate the operational team to achieve service excellence.
The ideal candidate will possess a relevant qualification in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hospitality management, with demonstrable success in a similar role, is required. Strong leadership, communication, and problem-solving skills are essential. Proficiency in hotel management systems and a solid understanding of financial management within the hospitality industry are highly desirable. Experience in event management and F&B operations is a significant advantage. If you are a dedicated professional with a commitment to creating memorable guest experiences, we encourage you to apply and contribute to our client's success.
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2
Hospitality Operations Manager
L1 8JQ Liverpool, North West
£48000 Annually
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Posted 2 days ago
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Our client is recruiting an accomplished Hospitality Operations Manager to lead their entirely remote team, focusing on operational excellence across their diverse portfolio of hospitality venues. This role is critical for ensuring seamless day-to-day operations, maximising efficiency, and driving customer satisfaction. You will oversee various operational departments, including front-of-house, back-of-house, and event services, developing and implementing best practices. Key responsibilities include strategic planning for operational improvements, budget management, financial performance analysis, and ensuring adherence to all health, safety, and regulatory standards. You will lead, mentor, and develop operational teams, fostering a culture of high performance and exceptional service. The ideal candidate will possess extensive experience in hospitality management, with a proven ability to manage multiple complex operations remotely. Strong leadership, financial acumen, and exceptional problem-solving skills are essential. You must be adept at utilising technology for remote management and communication, with a deep understanding of the hospitality industry's evolving landscape. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, coupled with a passion for delivering outstanding guest experiences. Key responsibilities include:
- Managing and optimising all aspects of hospitality operations.
- Developing and implementing operational strategies and procedures.
- Overseeing budget management and financial performance.
- Ensuring compliance with health, safety, and hygiene standards.
- Leading and developing operational teams.
- Driving customer satisfaction and service excellence.
- Collaborating with marketing and sales teams to enhance business.
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3
Remote Hospitality Operations Manager
Liverpool, North West
£50000 Annually
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Posted 1 day ago
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Our client is a pioneering digital hospitality platform seeking a dedicated Remote Hospitality Operations Manager. This fully remote position is crucial for optimizing the operational efficiency and guest experience across our client's portfolio of unique hospitality venues. You will be instrumental in developing and implementing best practices for online reputation management, customer service protocols, and operational workflows. A primary responsibility will be to monitor and analyze key performance indicators (KPIs) related to guest satisfaction, occupancy rates, and revenue management, providing actionable insights to stakeholders. You will also serve as a central point of contact for remote property management teams, offering guidance, support, and training on operational standards and digital tools. This role requires exceptional organizational skills and the ability to manage multiple projects simultaneously in a virtual environment. You will be responsible for coordinating with various departments, including marketing, sales, and technology, to ensure seamless integration of operational strategies. The ideal candidate will have a deep understanding of the hospitality industry, with proven experience in operations management, preferably within a remote or multi-site setting. Excellent communication skills, both written and verbal, are paramount, as you will be interacting with diverse teams and individuals globally. A proactive approach to problem-solving and a passion for delivering outstanding guest experiences are essential. You should be adept at using various digital collaboration tools and possess a strong proficiency in data analysis and reporting. This is a unique opportunity to shape the future of hospitality operations from the comfort of your own home, contributing to a dynamic and rapidly evolving industry.
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4
Senior Hospitality Operations Manager
L1 8JQ Liverpool, North West
£60000 Annually
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Posted 1 day ago
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Our client is seeking a highly experienced and motivated Senior Hospitality Operations Manager to lead and optimize operations within a dynamic, remote-first environment. This pivotal role requires a strategic thinker with a proven track record in managing diverse hospitality functions, from guest services to back-of-house efficiency. You will be instrumental in developing and implementing operational strategies that enhance guest satisfaction, drive revenue, and ensure seamless service delivery across all touchpoints, despite the remote nature of the role. Your responsibilities will include overseeing departmental performance, managing budgets, and fostering a culture of excellence and continuous improvement among a distributed team. You will also be tasked with identifying opportunities for innovation, leveraging technology to streamline processes, and ensuring compliance with industry standards and regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with the ability to inspire and motivate teams remotely. A deep understanding of hospitality trends, market dynamics, and customer relationship management is crucial. You should be adept at performance analysis, reporting, and strategic planning. Experience with various property management systems and operational software is highly desirable. This is a fantastic opportunity to shape the future of hospitality operations from the comfort of your own home, contributing significantly to our client's growth and success in the digital age. If you are a results-oriented leader passionate about delivering outstanding hospitality experiences, we encourage you to apply. Your expertise will be vital in maintaining high standards and driving operational excellence throughout our client's global presence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Oversee day-to-day operations, ensuring efficiency and effectiveness across all hospitality functions.
- Manage departmental budgets, control costs, and identify opportunities for revenue generation.
- Lead, mentor, and develop a geographically dispersed team of hospitality professionals.
- Implement and monitor key performance indicators (KPIs) to drive operational excellence.
- Ensure compliance with health, safety, and hygiene standards.
- Collaborate with cross-functional teams to align operational strategies with business objectives.
- Utilize data analytics to identify trends, forecast demand, and optimize resource allocation.
- Stay abreast of industry best practices and emerging technologies to drive innovation.
Qualifications:
- Proven experience in a senior management role within the hospitality industry.
- Demonstrable success in optimizing operations and improving service delivery.
- Strong financial acumen and experience in budget management.
- Excellent leadership, interpersonal, and communication skills.
- Ability to manage and motivate remote teams effectively.
- Proficiency in hospitality management software and systems.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Master's degree or relevant certifications are a plus.
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5
Operations Director - Retail & Hospitality
L1 1AA Liverpool, North West
£80000 Annually
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Posted 2 days ago
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Our client, a prominent group operating in the retail and hospitality sectors across **Liverpool, Merseyside, UK**, is seeking an experienced and strategic Operations Director. This hybrid role requires a dynamic leader capable of overseeing and optimizing the operational performance of multiple sites, balancing on-site strategic implementation with remote management of key business functions. You will be responsible for driving operational excellence, ensuring profitability, and enhancing customer experience across all retail outlets and hospitality venues. Key duties include developing and implementing operational strategies, setting performance targets, and monitoring key performance indicators (KPIs) to achieve business objectives. You will manage budgets, control costs, and identify opportunities for revenue growth and efficiency improvements. This role involves leading and mentoring operational teams, fostering a high-performance culture, and ensuring consistent service delivery. You will also oversee supply chain management, inventory control, and quality assurance processes. A critical aspect of your responsibility will be to ensure compliance with all relevant health, safety, and licensing regulations. The ideal candidate will have a proven track record in senior management roles within the retail or hospitality industry, with extensive experience in multi-site operations. Strong financial acumen, exceptional leadership and people management skills, and a deep understanding of customer service principles are essential. Excellent communication and negotiation abilities are required to liaise with stakeholders, suppliers, and internal teams. You will be instrumental in shaping the strategic direction of our client's operations, driving growth, and maintaining their reputation for quality and excellence in a competitive market.
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6
Senior Hospitality Operations Manager
L1 8JQ Liverpool, North West
£60000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a renowned hotel group, is looking for a strategic Senior Hospitality Operations Manager to oversee and enhance the operational excellence of their establishments in Liverpool, Merseyside, UK . This role requires a blend of on-site presence and remote coordination.
Responsibilities:
Responsibilities:
- Direct and manage day-to-day operations across various hotel departments, including F&B, front office, housekeeping, and maintenance.
- Develop and implement operational policies and procedures to ensure efficiency, quality, and guest satisfaction.
- Monitor financial performance, manage budgets, and identify cost-saving opportunities.
- Lead and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
- Oversee recruitment, training, and performance management of department heads and operational staff.
- Ensure compliance with health, safety, hygiene, and licensing regulations.
- Drive service standards and guest experience initiatives to maintain high levels of customer loyalty.
- Manage vendor relationships and procurement processes for operational supplies and services.
- Develop and execute strategic plans for operational improvements and business growth.
- Analyze operational data and guest feedback to identify areas for improvement and implement corrective actions.
- Collaborate with the marketing and sales teams to support promotional activities and achieve revenue targets.
- Conduct regular inspections of hotel facilities to ensure standards are met and maintained.
- Prepare operational reports and present findings to senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management.
- Demonstrated leadership skills with experience in managing large teams.
- Strong understanding of hotel operations, including F&B, front desk, and housekeeping management.
- Proven ability to manage budgets, control costs, and improve profitability.
- Excellent problem-solving, decision-making, and organizational skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in property management systems (PMS) and other hotel operational software.
- Knowledge of current hospitality trends and best practices.
- Ability to balance operational demands with strategic planning.
- Experience in a hybrid working model is advantageous.
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7
Senior Events Manager (Hospitality)
L1 8JQ Liverpool, North West
£40000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a premier hospitality group in Liverpool, Merseyside, UK , is looking for an experienced and dynamic Senior Events Manager to lead their event planning and execution. This hybrid role allows for a mix of remote planning and on-site management. You will be responsible for the end-to-end management of a wide range of events, from corporate functions and weddings to large-scale conferences and social gatherings. Key responsibilities include client consultation, budget management, vendor coordination, menu planning, staff supervision, and ensuring flawless execution of all event details. You will also be involved in developing innovative event concepts, marketing strategies to attract new clients, and maintaining strong relationships with existing clientele. The ideal candidate will have a minimum of 5 years of experience in event management, preferably within the hospitality or luxury events sector. Proven success in managing large-scale events and a strong understanding of event logistics, catering, and venue operations are essential. Excellent leadership, communication, negotiation, and problem-solving skills are required. A passion for hospitality, creativity, and a commitment to delivering exceptional customer experiences are paramount. This is an exciting opportunity to join a leading name in the industry and make a significant impact on the success of memorable events. If you are a seasoned event professional with a flair for creativity and meticulous attention to detail, we encourage you to apply.
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