1936 Hospitality jobs in West Midlands

Hospitality Supervisor

Warwickshire, West Midlands The Cinnamon Care Collection

Posted 3 days ago

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Job Description

full time

Hospitality Supervisor
£17.28 per hour plus company benefits
Full Time Hours

A Top 20 Care Home Group 2025!

Awarded One Of The ‘UK’s Best Companies To Work For’

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor.  The role will be to ensure that high standards and high customer satisfaction are delivered at all times.

The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

B1 Birmingham, West Midlands Clover HR

Posted 3 days ago

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Job Description

full time

Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.

They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.

They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.

This is a full-time role, with some evening and weekend work during residentials and other events.

The postholder will also participate in an out-of-hours on-call rota.

Role Responsbiities

Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.

Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.

Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings

Maintain high standards of cleanliness, presentation, and service across all facilities

Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation

Draw up duty rotas for reception and housekeeping staff based on varying operational need.

Provide ongoing support, training, and development for team members.

Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

Generate quotes for events and conferences in consultation with internal and external organisers

Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.

Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.

Monitor costs and implement efficiencies while maintaining quality.

Person Specification

Essential skills and experience

- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment

- Strong interpersonal and communication skills

- Ability to lead and motivate a team

- A positive and collaborative approach to problem-solving

- Organised, proactive, and able to manage multiple priorities

- Commitment to Foundations core values within a broad ecumenical Christian context

Desirable skills and experience

- Understanding of a theological education / training for ministry environment

- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)

- Experience of working in a faith-based educational setting

Contact details

If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)

Applying for this post

Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;

· What interests you about the role?

· Relevant skills and experience

· Your understanding of the organisation and the role

· Any relevant qualifications held

The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.

Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.

This advertiser has chosen not to accept applicants from your region.

Hospitality Supervisor

Warwickshire, West Midlands £17 Hourly The Cinnamon Care Collection

Posted 3 days ago

Job Viewed

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Job Description

permanent

Hospitality Supervisor
£17.28 per hour plus company benefits
Full Time Hours

A Top 20 Care Home Group 2025!

Awarded One Of The ‘UK’s Best Companies To Work For’

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor.  The role will be to ensure that high standards and high customer satisfaction are delivered at all times.

The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

West Midlands, West Midlands £32298 Annually Clover HR

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.

They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.

They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.

This is a full-time role, with some evening and weekend work during residentials and other events.

The postholder will also participate in an out-of-hours on-call rota.

Role Responsbiities

Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.

Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.

Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings

Maintain high standards of cleanliness, presentation, and service across all facilities

Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation

Draw up duty rotas for reception and housekeeping staff based on varying operational need.

Provide ongoing support, training, and development for team members.

Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

Generate quotes for events and conferences in consultation with internal and external organisers

Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.

Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.

Monitor costs and implement efficiencies while maintaining quality.

Person Specification

Essential skills and experience

- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment

- Strong interpersonal and communication skills

- Ability to lead and motivate a team

- A positive and collaborative approach to problem-solving

- Organised, proactive, and able to manage multiple priorities

- Commitment to Foundations core values within a broad ecumenical Christian context

Desirable skills and experience

- Understanding of a theological education / training for ministry environment

- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)

- Experience of working in a faith-based educational setting

Contact details

If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)

Applying for this post

Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;

· What interests you about the role?

· Relevant skills and experience

· Your understanding of the organisation and the role

· Any relevant qualifications held

The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.

Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.

This advertiser has chosen not to accept applicants from your region.

Lecturer in Hospitality

B1 Birmingham, West Midlands University College Birmingham

Posted 3 days ago

Job Viewed

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Job Description

full time

Job Title: Lecturer in Hospitality

Location: Birmingham

Salary: £38,784 - £3,482 per annum - AC2

Job type: Permanent, Full-time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

University College Birmingham is entering one of the most ambitious and dynamic phases of our growth, making this an exciting time to join the UCB Business School. We are currently seeking a talented, industry-experienced Lecturer in Hospitality who is passionate about teaching and student success to join our team.

As a teaching-focused institution, we take great pride in preparing students to excel and make a significant impact in their careers. We're looking for an individual with a clear enthusiasm for classroom engagement, dedication to student support, and a commitment to making a positive difference in students' lives. With a rapidly growing student community and expanding curriculum, we look forward to discovering the unique expertise and energy you can bring to our students.

In this role, you'll be responsible for delivering engaging hospitality and tourism content across our Undergraduate and Postgraduate programmes. We're particularly interested in candidates who bring hands-on experience in digital tools and AI application-areas we're eager to bring to life in our classrooms as part of our evolving curriculum. Experience in research or project supervision is also highly valued as we support our students in honing their research and strategic capabilities. Our hospitality and tourism programs have been successfully validated in May 2025 ensuring our graduates are equipped to lead in tomorrow's industries. If you're ready to contribute to this pivotal journey, we would love to hear from you!

University College Birmingham has invested over 40 million in new facilities over the last decade, with multiple state-of-the-art teaching buildings that can be explored on our website. Our commitment to this growth continues, with upcoming developments in our Business School and digital capabilities to enhance our student experience further.

Benefits:

  • Generous allocation of annual leave ul>
  • 38 days' paid leave per year
  • 12
This advertiser has chosen not to accept applicants from your region.

Head of Hospitality

Warwickshire, West Midlands Platinum Recruitment Consultancy

Posted 3 days ago

Job Viewed

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Job Description

full time

Role: Head of Hospitality
Location: Warwickshire

Employer: Hotel

Salary / Rate of pay: 45,000 - 50,000 + Bonus

Platinum Recruitment is partnering with an impressive, large, multi-faceted hotel and spa in the beautiful Warwickshire countryside, near Stratford-upon-Avon. We have an exciting new opportunity for an experienced Head of Hospitality to join their team. This role is perfect for a strong F&B Director looking for their next career move.

What's in it for you?

  • On site Live in accommodation is available
  • Career development through externally recognised qualifications
  • In house training and development
  • 20% Discount for friends & family across the group
  • Free use of the Gym an leisure facilities
  • Free or 60% discounted food on site
  • Access to the company`s corporate box for Music, Comedy, sport and entertainment events

Package

  • Up to 50k + Bonus
  • Live in accommodation

Why choose our Client?

Set in a beautiful location, this large Hotel offers some great perks as well as potential progression with a successful Hotel group.

What's involved?

You will be responsible for the smooth running of multiple restaurants and bars across the site. As the Head of Hospitality , you will manage the P&L and costs in line with set budgets.

This is a hands-on position that requires the ability to multitask and delegate effectively.

Key Requirements:

  • Experience managing a multifaceted F&B operation.
  • A background as an F&B Director from a large hotel.
  • Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets
  • The ability to multitask and delegate with a hands-on approach

If you are an F&B Director looking for a new challenge then this could be the role for you!

We would love to hear from you!

Click Apply Now and one of the team will be in touch to discuss this Head of Hospitality role in Warwickshire.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.


Consultant:
Natasha Seadon

Job Number: (phone number removed) / INDF&B

Job Role: Head of Hospitality

Location: Warwickshire

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Lecturer in Hospitality

West Midlands, West Midlands £38784 - £43482 Annually University College Birmingham

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Job Title: Lecturer in Hospitality

Location: Birmingham

Salary: £38,784 - £3,482 per annum - AC2

Job type: Permanent, Full-time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

University College Birmingham is entering one of the most ambitious and dynamic phases of our growth, making this an exciting time to join the UCB Business School. We are currently seeking a talented, industry-experienced Lecturer in Hospitality who is passionate about teaching and student success to join our team.

As a teaching-focused institution, we take great pride in preparing students to excel and make a significant impact in their careers. We're looking for an individual with a clear enthusiasm for classroom engagement, dedication to student support, and a commitment to making a positive difference in students' lives. With a rapidly growing student community and expanding curriculum, we look forward to discovering the unique expertise and energy you can bring to our students.

In this role, you'll be responsible for delivering engaging hospitality and tourism content across our Undergraduate and Postgraduate programmes. We're particularly interested in candidates who bring hands-on experience in digital tools and AI application-areas we're eager to bring to life in our classrooms as part of our evolving curriculum. Experience in research or project supervision is also highly valued as we support our students in honing their research and strategic capabilities. Our hospitality and tourism programs have been successfully validated in May 2025 ensuring our graduates are equipped to lead in tomorrow's industries. If you're ready to contribute to this pivotal journey, we would love to hear from you!

University College Birmingham has invested over 40 million in new facilities over the last decade, with multiple state-of-the-art teaching buildings that can be explored on our website. Our commitment to this growth continues, with upcoming developments in our Business School and digital capabilities to enhance our student experience further.

Benefits:

  • Generous allocation of annual leave ul>
  • 38 days' paid leave per year
  • 12
This advertiser has chosen not to accept applicants from your region.
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Hospitality Operations Manager

WV1 1DA Wolverhampton, West Midlands £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a seasoned and customer-focused Hospitality Operations Manager to oversee the efficient running of their establishment in Wolverhampton, West Midlands, UK . This role requires a dedicated individual with a strong presence on-site to manage daily operations and ensure exceptional guest experiences. You will be responsible for managing staff, overseeing service quality, controlling costs, and implementing operational strategies to enhance profitability and guest satisfaction. The ideal candidate will have extensive experience in hotel or restaurant management, with a proven track record of leading teams and driving business success. Strong understanding of front-of-house and back-of-house operations, along with expertise in F&B management, event planning, and guest services, is essential. You will lead and motivate a team of service staff, ensuring high standards of performance, training, and professional development. Excellent communication, leadership, and problem-solving skills are paramount. You will be responsible for budget management, inventory control, and ensuring compliance with health, safety, and licensing regulations. The ability to manage multiple priorities, resolve guest complaints effectively, and create a positive working environment is crucial for success in this dynamic role.

Key Responsibilities:
  • Oversee daily operational activities of the hospitality establishment.
  • Manage and motivate all front-of-house and back-of-house staff.
  • Ensure high standards of customer service and guest satisfaction.
  • Implement and maintain operational policies and procedures.
  • Manage departmental budgets, control costs, and optimize profitability.
  • Oversee inventory management for food, beverages, and supplies.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Handle guest inquiries, feedback, and complaints effectively.
  • Develop and implement strategies to improve service quality and guest experience.
  • Manage staffing levels, schedules, and training programs for the team.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hospitality management, with a focus on operations.
  • Proven experience in managing teams and driving operational efficiency.
  • Strong knowledge of F&B operations, event management, and guest services.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in hospitality management software and systems.
  • Experience with financial management and budgeting in the hospitality sector.
  • Ability to work under pressure and manage multiple priorities.
This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

B5 4DG Birmingham, West Midlands £35000 Annually WhatJobs

Posted 2 days ago

Job Viewed

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Job Description

full-time
Our client, a vibrant and highly-rated hotel known for its exceptional guest experiences, is looking for an experienced and dynamic Hospitality Operations Manager. This is a hands-on role focused on overseeing the day-to-day operations of the hotel, ensuring seamless service delivery across all departments. You will be instrumental in maintaining high standards of customer satisfaction, operational efficiency, and staff performance.

As a Hospitality Operations Manager, you will manage key areas such as front office, food and beverage, housekeeping, and events. Your responsibilities will include staff recruitment, training, and scheduling, managing budgets and inventory, ensuring compliance with health and safety regulations, and driving revenue growth through excellent service and operational management. You will be a key leader within the hotel, fostering a positive and motivated team environment.

Key Responsibilities:
  • Oversee the daily operations of various hotel departments, including front desk, F&B, housekeeping, and banquets.
  • Ensure the highest standards of guest service and satisfaction are consistently met.
  • Manage, train, and develop a diverse team of hotel staff, fostering a positive work culture.
  • Develop and implement operational procedures to enhance efficiency and service quality.
  • Manage departmental budgets, controlling costs and optimizing profitability.
  • Monitor inventory levels for supplies, F&B, and other operational needs.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Handle guest feedback and resolve any complaints or issues promptly and professionally.
  • Collaborate with the General Manager and other department heads on strategic planning and business development.
  • Drive revenue generation through upselling, promotions, and effective sales strategies for events and F&B.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Maintain effective communication channels across all hotel departments.
Our client prides itself on its commitment to excellence and guest satisfaction. We are looking for an energetic, organized, and customer-focused individual with strong leadership skills. Experience in a similar role within the hospitality industry is essential. You should possess excellent problem-solving abilities and a passion for creating memorable guest experiences.

Qualifications:
  • Proven experience in hotel management or a senior supervisory role within hospitality.
  • Strong understanding of hotel operations, including front office, F&B, and housekeeping.
  • Excellent leadership, team management, and motivational skills.
  • Proficiency in hotel management software (PMS) and Microsoft Office Suite.
  • Strong financial acumen and experience in budget management.
  • Excellent customer service and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and manage multiple priorities.
  • Knowledge of health and safety regulations within the hospitality sector.
  • A degree or diploma in Hospitality Management is advantageous.
This is a fantastic opportunity to take on a challenging and rewarding role within a respected hotel. If you are passionate about hospitality and have a knack for operational excellence, we encourage you to apply and contribute to our success in Birmingham, West Midlands, UK .
This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

CV1 1FF Coventry, West Midlands £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee daily operations and ensure exceptional guest experiences at their renowned establishment in Coventry, West Midlands, UK . This role requires a strategic thinker with a passion for service excellence and a proven ability to manage diverse teams effectively. You will be responsible for supervising front-of-house and back-of-house departments, including food and beverage, accommodation, and events, ensuring seamless integration and efficient service delivery. Key responsibilities include developing and implementing operational strategies to enhance profitability, guest satisfaction, and employee performance. You will manage staff recruitment, training, scheduling, and performance reviews, fostering a positive and productive work environment. Financial management, including budget control, inventory management, and cost optimization, will be a significant part of your role. You will also be responsible for maintaining high standards of health, safety, and hygiene throughout the premises. We are looking for a candidate with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of progressive experience in hospitality management. Demonstrated leadership skills, strong financial acumen, and excellent communication and interpersonal abilities are essential. Experience with property management systems (PMS) and point-of-sale (POS) systems is required. This role involves a hybrid working model, combining on-site management with some remote administrative tasks. If you are a results-oriented leader with a commitment to delivering outstanding hospitality, we invite you to apply for this exciting opportunity in Coventry.
This advertiser has chosen not to accept applicants from your region.
 

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