53 Hotel Staff jobs in Liverpool
Boutique Hotel Manager
L1 8JQ Liverpool, North West
£45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
An exciting opportunity has arisen for an experienced and passionate Boutique Hotel Manager to lead operations at a prestigious property located in the heart of Liverpool, Merseyside, UK . Our client is renowned for its exceptional service, unique ambiance, and commitment to providing guests with unforgettable experiences. As the Hotel Manager, you will be at the forefront of daily operations, responsible for overseeing all aspects of the hotel, including front desk, housekeeping, food and beverage, and maintenance. Your primary objective will be to maintain and enhance the hotel's reputation for excellence, drive revenue growth, and ensure outstanding guest satisfaction. This role demands strong leadership qualities, impeccable interpersonal skills, and a deep understanding of the hospitality industry. You will be instrumental in staff training and development, fostering a positive and motivated team environment. Strategic planning, budget management, and implementing cost-control measures will be key components of your role. You will also be responsible for marketing initiatives and building relationships with local businesses and suppliers. We are looking for a hands-on individual with a keen eye for detail, a flair for hospitality, and a proven track record in hotel management. The ability to manage multiple priorities effectively and respond to guest needs promptly is essential. Experience with property management systems (PMS) is a must.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, ensuring high standards of service and presentation.
- Manage and mentor the hotel team, fostering a culture of excellence and teamwork.
- Develop and implement strategies to maximize revenue and profitability.
- Monitor and control budgets, expenses, and inventory.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Maintain relationships with vendors, suppliers, and local authorities.
- Develop and execute marketing and promotional plans.
- Conduct regular staff training sessions.
- Uphold the unique brand standards and guest experience of the boutique hotel.
- Implement operational improvements and efficiencies.
- Achieve target occupancy rates and guest satisfaction scores.
- Manage online reputation and reviews.
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0
Hotel General Manager
L1 8JQ Liverpool, North West
£65000 annum + bon
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel General Manager to oversee operations at their flagship property in Liverpool, Merseyside, UK . This is a critical on-site role requiring strong leadership and a passion for delivering exceptional guest experiences. You will be responsible for the overall success of the hotel, ensuring profitability, guest satisfaction, and operational excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage all hotel operations, including front desk, housekeeping, food & beverage, maintenance, and sales & marketing.
- Develop and implement strategic plans to achieve financial targets, including revenue growth and cost control.
- Ensure the highest standards of guest service are consistently delivered, addressing any guest concerns promptly and effectively.
- Lead, motivate, and develop a high-performing team of department heads and staff.
- Oversee recruitment, training, and performance management processes for all hotel employees.
- Maintain compliance with all health, safety, and licensing regulations.
- Manage vendor relationships and procurement processes.
- Develop and implement marketing and sales strategies to drive occupancy and revenue.
- Monitor industry trends and competitor activities to identify opportunities for improvement.
- Oversee capital expenditure projects and ensure the property is well-maintained and presented.
- Prepare and present regular financial and operational reports to senior management.
- Foster a positive and collaborative work environment that encourages teamwork and professional growth.
Qualifications:
- Proven experience as a Hotel General Manager or in a senior executive hotel management role (minimum 5 years).
- Demonstrated success in achieving financial goals and improving operational efficiency.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including F&B, front office, and housekeeping management.
- Experience with hotel revenue management and sales strategies.
- Proficiency in hotel management software (PMS) and financial reporting tools.
- A strong understanding of customer service principles and guest satisfaction drivers.
- Ability to make sound decisions under pressure and manage complex situations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Flexibility to work varied shifts, including weekends and holidays, as required by hotel operations.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
L1 1AA Liverpool, North West
£45000 annum (depe
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a highly regarded boutique hotel renowned for its exceptional service and unique guest experience, is seeking a seasoned and passionate Hotel Operations Manager to oversee the day-to-day running of its various departments. This critical role, based in the vibrant city of **Liverpool, Merseyside, UK**, requires a hands-on leader with a strong understanding of all hotel operations, from front desk and housekeeping to food & beverage and maintenance. You will be instrumental in ensuring the highest standards of guest satisfaction, operational efficiency, and staff performance. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a keen eye for detail, coupled with a genuine passion for hospitality. This is a permanent, on-site position requiring consistent presence to manage and inspire the hotel team.
Key Responsibilities:
Qualifications and Experience:
Key Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Ensure the delivery of consistently high standards of guest service and satisfaction.
- Develop and implement operational policies and procedures to optimize efficiency and profitability.
- Manage departmental budgets, control costs, and identify revenue enhancement opportunities.
- Lead, train, motivate, and manage the hotel operations team, fostering a positive and high-performance culture.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Collaborate with the General Manager on strategic planning and business development.
- Conduct regular inspections of hotel facilities to maintain quality standards.
- Monitor and manage inventory and supplies for all operational departments.
- Act as a Duty Manager when required, overseeing the entire hotel operation.
Qualifications and Experience:
- Proven experience in a senior management role within the hotel industry (e.g., Operations Manager, Assistant General Manager).
- A strong understanding of all hotel operational functions.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- A passion for guest service and a commitment to exceeding expectations.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and handle challenging situations.
- Flexible availability, including evenings, weekends, and public holidays as required.
- Relevant hospitality management qualification is advantageous.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
L1 8JQ Liverpool, North West
£40000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a stylish boutique hotel situated in the vibrant heart of **Liverpool, Merseyside, UK**, is seeking a dynamic and experienced Hotel Operations Manager to oversee all aspects of its daily operations. This hybrid role requires a blend of hands-on management within the hotel and strategic oversight from a more flexible arrangement. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
Your primary duties will involve leading and motivating the hotel's operational teams, fostering a culture of excellence and guest satisfaction. You will manage departmental budgets, control costs, and maximise revenue streams through effective sales and marketing initiatives. Ensuring compliance with all health, safety, and licensing regulations is paramount. You will play a key role in developing and implementing operational strategies to enhance the guest experience and drive business growth. This includes overseeing staff training and development, performance management, and recruitment. Building strong relationships with guests, suppliers, and local stakeholders will be essential. You will also be involved in service recovery, handling guest feedback, and resolving issues promptly and professionally. Reporting on key performance indicators (KPIs) to senior management and contributing to the overall strategic direction of the hotel will be integral to this position.
The ideal candidate will possess a strong background in hotel management, with a minimum of 5 years of experience in a senior operational role, such as Assistant Hotel Manager or Operations Manager, ideally within the hospitality sector. A relevant degree or diploma in Hospitality Management is preferred. You must demonstrate exceptional leadership, communication, and problem-solving skills, with a proven ability to inspire and manage diverse teams. A thorough understanding of hotel operations, including front desk procedures, housekeeping standards, F&B management, and budgeting, is essential. Experience with property management systems (PMS) and reservation software is required. You should possess a keen commercial acumen, with a track record of driving revenue and controlling costs. Excellent customer service skills and a passion for delivering memorable guest experiences are crucial. The ability to work effectively in a fast-paced environment and adapt to changing demands is necessary.
This is an exciting opportunity for a seasoned hospitality professional to take on a key leadership role within a highly regarded establishment. If you are a motivated and results-oriented individual with a passion for exceptional service and operational excellence, we encourage you to apply. Become an integral part of our dedicated team and help shape the future success of this vibrant Liverpool hotel.Liverpool, Merseyside, UK is the location of this exciting hotel management opportunity.
Your primary duties will involve leading and motivating the hotel's operational teams, fostering a culture of excellence and guest satisfaction. You will manage departmental budgets, control costs, and maximise revenue streams through effective sales and marketing initiatives. Ensuring compliance with all health, safety, and licensing regulations is paramount. You will play a key role in developing and implementing operational strategies to enhance the guest experience and drive business growth. This includes overseeing staff training and development, performance management, and recruitment. Building strong relationships with guests, suppliers, and local stakeholders will be essential. You will also be involved in service recovery, handling guest feedback, and resolving issues promptly and professionally. Reporting on key performance indicators (KPIs) to senior management and contributing to the overall strategic direction of the hotel will be integral to this position.
The ideal candidate will possess a strong background in hotel management, with a minimum of 5 years of experience in a senior operational role, such as Assistant Hotel Manager or Operations Manager, ideally within the hospitality sector. A relevant degree or diploma in Hospitality Management is preferred. You must demonstrate exceptional leadership, communication, and problem-solving skills, with a proven ability to inspire and manage diverse teams. A thorough understanding of hotel operations, including front desk procedures, housekeeping standards, F&B management, and budgeting, is essential. Experience with property management systems (PMS) and reservation software is required. You should possess a keen commercial acumen, with a track record of driving revenue and controlling costs. Excellent customer service skills and a passion for delivering memorable guest experiences are crucial. The ability to work effectively in a fast-paced environment and adapt to changing demands is necessary.
This is an exciting opportunity for a seasoned hospitality professional to take on a key leadership role within a highly regarded establishment. If you are a motivated and results-oriented individual with a passion for exceptional service and operational excellence, we encourage you to apply. Become an integral part of our dedicated team and help shape the future success of this vibrant Liverpool hotel.Liverpool, Merseyside, UK is the location of this exciting hotel management opportunity.
This advertiser has chosen not to accept applicants from your region.
3
Boutique Hotel Manager
L1 1AA Liverpool, North West
£35000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
We are seeking a charismatic and experienced Boutique Hotel Manager to lead our prestigious property. This is a hands-on role based in the vibrant city of **Liverpool, Merseyside, UK**. You will be responsible for all aspects of hotel operations, ensuring exceptional guest experiences and driving business success.
Responsibilities:
Responsibilities:
- Oversee all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
- Ensure the highest standards of customer service are delivered at all times.
- Manage staff recruitment, training, and development, fostering a motivated and cohesive team.
- Develop and implement strategic business plans to maximize revenue and profitability.
- Control budgets, manage expenses, and ensure financial targets are met.
- Maintain the aesthetic appeal and operational efficiency of the hotel.
- Ensure compliance with all health, safety, and licensing regulations.
- Develop and manage relationships with suppliers and local businesses.
- Handle guest feedback and resolve any issues or complaints promptly and professionally.
- Market the hotel and drive bookings through various channels.
- Stay abreast of industry trends and competitor activities.
- Proven experience as a Hotel Manager or Senior Assistant Manager, preferably within the boutique or luxury hotel sector.
- Strong leadership, management, and interpersonal skills.
- Excellent understanding of hotel operations, including front desk management, F&B, and revenue management.
- Proficiency in hotel management software and standard office applications.
- Financial acumen with experience in budgeting and P&L management.
- Exceptional customer service skills and a passion for hospitality.
- Ability to work under pressure and make effective decisions.
- Knowledge of marketing and sales strategies for the hospitality industry.
- Relevant hospitality management qualifications are desirable.
- A creative flair and attention to detail.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
L1 8JQ Liverpool, North West
£55000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a prestigious hotel in the vibrant city of Liverpool, Merseyside, UK , is seeking an experienced and dynamic Hotel Operations Manager. This pivotal role is responsible for overseeing the day-to-day operations of the hotel, ensuring the highest standards of service, operational efficiency, and guest satisfaction across all departments. You will manage and lead teams in departments such as Front Office, Housekeeping, Food & Beverage, and Facilities, driving performance and fostering a culture of excellence. The ideal candidate will possess a strong understanding of hotel management, budget control, staff training, and problem-solving within a fast-paced hospitality environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and coordinate the operations of all hotel departments to ensure seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and achieve business objectives.
- Manage departmental budgets, control costs, and maximize revenue opportunities.
- Lead, train, and motivate hotel staff, ensuring high levels of performance and engagement.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor guest feedback and implement improvements to service standards.
- Work closely with the General Manager to develop and execute strategic plans for the hotel.
- Manage inventory, procurement, and supplier relationships.
- Respond effectively to operational challenges and guest requests.
- Uphold the hotel's brand standards and reputation at all times.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management or a senior leadership role within the hospitality industry.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, budgeting, and financial management.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively under pressure and adapt to changing situations.
This advertiser has chosen not to accept applicants from your region.
5
Executive Hotel Manager
L3 0BH Liverpool, North West
£45000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is looking for an experienced and dynamic Executive Hotel Manager to oversee operations at a premier hotel in the heart of **Liverpool, Merseyside, UK**. This is a critical on-site role requiring strong leadership and a passion for delivering exceptional guest experiences.
The Executive Hotel Manager will be responsible for all aspects of hotel operations, ensuring the highest standards of service, efficiency, and profitability. You will lead a diverse team, manage budgets, drive sales, and maintain the hotel's reputation for excellence. This position demands a strategic thinker with a proven track record in hospitality management.
Key Responsibilities:
The Executive Hotel Manager will be responsible for all aspects of hotel operations, ensuring the highest standards of service, efficiency, and profitability. You will lead a diverse team, manage budgets, drive sales, and maintain the hotel's reputation for excellence. This position demands a strategic thinker with a proven track record in hospitality management.
Key Responsibilities:
- Oversee day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategic plans to achieve revenue and profitability goals.
- Manage the hotel's budget, controlling expenses and maximizing revenue.
- Lead, motivate, and manage the hotel staff, ensuring high performance and excellent customer service.
- Ensure compliance with all health, safety, and legal regulations.
- Foster a positive and engaging work environment for all employees.
- Develop and maintain strong relationships with guests, suppliers, and local community stakeholders.
- Implement and monitor quality standards to ensure exceptional guest satisfaction.
- Handle guest complaints and resolve issues promptly and professionally.
- Drive sales and marketing initiatives to attract new guests and retain existing ones.
- Regularly inspect hotel facilities and operations to ensure standards are met.
- Report on hotel performance to senior management and ownership.
- Extensive experience in hotel management, preferably in a luxury or high-volume environment.
- Demonstrated leadership and team management skills.
- Strong financial acumen and experience with budgeting and P&L management.
- In-depth knowledge of hotel operations, from front office to F&B.
- Excellent customer service and interpersonal skills.
- Proven ability to drive sales and marketing strategies.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly desirable.
- Proficiency in hotel management software systems.
- Ability to work under pressure and make sound decisions.
- Strong problem-solving skills and attention to detail.
This advertiser has chosen not to accept applicants from your region.
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6
Boutique Hotel General Manager
L1 8JQ Liverpool, North West
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, an exquisite independent boutique hotel, is seeking a passionate and experienced General Manager to lead their dedicated team. Located in the heart of vibrant Liverpool, Merseyside, UK , this is a hands-on role requiring a leader who is committed to delivering exceptional guest experiences and driving operational excellence. You will be responsible for the overall management of the hotel, encompassing front office operations, housekeeping, food and beverage, sales and marketing, financial performance, and staff development. The ideal candidate will have a proven track record in hotel management, a deep understanding of the hospitality industry, and a natural flair for customer service. You will foster a positive and motivated work environment, ensuring high standards of service delivery and guest satisfaction. This is an exceptional opportunity to take ownership of a beloved establishment and leave your indelible mark on its success. We are looking for a charismatic and forward-thinking individual with a keen eye for detail and a passion for creating memorable stays for every guest.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the hotel, ensuring efficiency and high standards.
- Develop and implement strategies to maximise revenue and control costs.
- Lead, mentor, and inspire the hotel team, fostering a culture of excellence and teamwork.
- Ensure exceptional guest satisfaction by setting and maintaining high service standards.
- Manage the Food & Beverage operations, including menu development, quality control, and service standards.
- Oversee housekeeping and maintenance to ensure a pristine and welcoming environment.
- Develop and execute sales and marketing plans to drive bookings and enhance the hotel's brand.
- Manage budgets, financial reporting, and P&L responsibilities.
- Ensure compliance with health, safety, and licensing regulations.
- Build strong relationships with local businesses, suppliers, and the community.
- Proven experience as a Hotel General Manager or Senior Assistant Manager in a similar boutique or independent hotel.
- A strong understanding of hotel operations, including F&B, Rooms Division, and Sales & Marketing.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive revenue and manage costs effectively.
- Passion for delivering outstanding customer service and creating memorable guest experiences.
- Experience with hotel management software and systems.
- Ability to work under pressure and make sound decisions.
- A creative and proactive approach to problem-solving.
- A positive attitude and a commitment to team development.
This advertiser has chosen not to accept applicants from your region.
7
Head of Hotel Operations
L1 8JQ Liverpool, North West
£75000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and forward-thinking Head of Hotel Operations to lead their remote operational management team. This pivotal role is responsible for overseeing the strategic direction and day-to-day management of multiple hotel properties, ensuring exceptional guest experiences and driving profitability. You will develop and implement operational strategies, set high standards for service delivery, and manage all aspects of hotel functioning, from front desk and housekeeping to F&B and maintenance. This position is fully remote, requiring strong leadership and communication skills to effectively manage teams and operations from a distance.
Key responsibilities include creating and executing business plans, managing budgets and financial performance, and implementing cost-control measures. You will be responsible for ensuring compliance with all health, safety, and licensing regulations, as well as maintaining brand standards. The ideal candidate will have a comprehensive understanding of the hospitality industry, including revenue management, marketing, and human resources within a hotel context. Proven experience in a senior operational role within a multi-property hotel environment is essential. Excellent leadership, problem-solving, and decision-making skills are critical for success. You must be adept at leveraging technology for operational efficiency and communication. A degree in Hospitality Management or a related field is preferred. This is an exceptional opportunity for a seasoned hospitality leader to shape the operational success of a prestigious brand and drive innovation within the industry from a remote setting.
Key responsibilities include creating and executing business plans, managing budgets and financial performance, and implementing cost-control measures. You will be responsible for ensuring compliance with all health, safety, and licensing regulations, as well as maintaining brand standards. The ideal candidate will have a comprehensive understanding of the hospitality industry, including revenue management, marketing, and human resources within a hotel context. Proven experience in a senior operational role within a multi-property hotel environment is essential. Excellent leadership, problem-solving, and decision-making skills are critical for success. You must be adept at leveraging technology for operational efficiency and communication. A degree in Hospitality Management or a related field is preferred. This is an exceptional opportunity for a seasoned hospitality leader to shape the operational success of a prestigious brand and drive innovation within the industry from a remote setting.
This advertiser has chosen not to accept applicants from your region.
8
Regional Hotel Operations Manager
OX1 1BB Liverpool, North West
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Regional Hotel Operations Manager to oversee multiple properties in and around Oxford, Oxfordshire, UK . This role is pivotal in ensuring the consistent delivery of exceptional guest experiences, driving operational excellence, and achieving financial targets across the portfolio. The ideal candidate will possess strong leadership skills, a deep understanding of hotel operations, and a passion for hospitality. This position requires a significant amount of travel between properties and regular on-site presence.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a seasoned hospitality leader to make a significant impact on a portfolio of distinguished hotels. If you are driven by excellence and committed to creating memorable guest experiences, we encourage you to apply.
Key Responsibilities:
- Provide strategic leadership and operational guidance to hotel General Managers within the assigned region.
- Monitor and analyse financial performance of each hotel, implementing strategies to maximize revenue and control costs.
- Ensure all properties maintain high standards of service quality, guest satisfaction, and operational efficiency.
- Oversee compliance with all health, safety, and legal regulations across the hotels.
- Develop and implement operational plans and initiatives to enhance guest experience and brand reputation.
- Conduct regular site inspections and performance reviews of each hotel.
- Identify training needs and support the development of hotel teams to foster a culture of excellence.
- Manage relationships with key stakeholders, including owners, corporate leadership, and local authorities.
- Drive sales and marketing efforts to increase occupancy and profitability.
- Report on regional performance to senior management, providing insights and recommendations.
Qualifications:
- Proven experience in a senior hotel management role, preferably with multi-property oversight.
- Strong understanding of all hotel operational departments (Front Office, F&B, Housekeeping, Maintenance).
- Demonstrated success in driving revenue growth and cost management.
- Excellent leadership, communication, and interpersonal skills.
- A passion for delivering exceptional customer service.
- In-depth knowledge of the hospitality industry and current market trends.
- Ability to travel regularly within the region.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Proficiency in hotel management software and systems.
This is an exciting opportunity for a seasoned hospitality leader to make a significant impact on a portfolio of distinguished hotels. If you are driven by excellence and committed to creating memorable guest experiences, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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