What Jobs are available for IT Support in Birmingham?

Key Responsibilities

• Provide compassionate care and daily living support to service users in their homes or supported living environments.
• Support individuals with personal care, medication administration, and meal preparation as required.
• Promote independence, choice, and wellbeing through meaningful engagement.
• Follow individual support plans and risk assessments accurately.
• Maintain accurate and timely records of all care delivered.
• Uphold safeguarding principles and report concerns in line with policy.
• Manage and de-escalate challenging behaviours in a professional and supportive manner.
• Work collaboratively with colleagues and other professionals to ensure continuity of care.

Essential Training & Qualifications

Candidates must hold or have completed training in:

• Care Certificate
• Moving & Handling - Practical and Theory (not online)
• Medicine Administration - minimum Level 2
• Safeguarding Adults
• Infection Prevention & Control
• Information Governance, Fire Safety, Health & Safety, Quality & Diversity, Dignity & Respect
• MCA/DoLS
• First Aid
• Food Hygiene
• Food Safety & Nutrition
• Managing Challenging Behaviours
• MAYBO (for specialist services) - desirable

Requirements

• Proven experience supporting individuals with learning disabilities, autism, or mental health needs.
• Enhanced DBS on the Update Service (or issued within the last 12 months).
• Right to work in the UK.
• Flexibility and reliability to cover shifts at short notice.
• Excellent communication and interpersonal skills.

NonStop Care are working with a Good Ofsted Children's Residential Service in the West Midlands, who are seeking a Support Worker to join their team. This is an opportunity to join a supportive service with opportunities for career development.

Benefits

• Competitive salary: 26,000 - 29,000 per annum
• 50 per sleep-in and plenty of overtime opportunities
• Immediate start
• Full training and development to help you build your career
• Casual dress & On-site parking
• Supportive, friendly team culture with real opportunities to progress
• Work that's truly meaningful-changing young lives, one day at a time

About the Role

• Deliver compassionate, high-quality care and emotional support
• Encourage daily routines, school attendance, and personal development
• Create strong, trusting relationships as a positive role model
• Support the implementation of individualised care plans
• Maintain accurate records and reports using IT systems
• Accompany and drive young people to appointments, outings, and activities
• Contribute to maintaining a safe and compliant home under Ofsted and safeguarding standards
• Mix of day shifts, night shifts & sleep-ins

Requirements:

• DBS clearance
• Experience working with Children
• A full driving licence

The hiring managers will be interviewing as & when strong candidates come across their way, so apply now to secure your chance.

If this isn't the right position for you, there are multiple positions across various seniority's available. Get in touch with our recruitment specialist Andrew Rowley to discuss.

Email: (url removed)

Contact Number: (phone number removed)

NonStop Care are working with a Good Ofsted Children's Residential Service in the West Midlands, who are seeking a Support Worker to join their team. This is an opportunity to join a supportive service with opportunities for career development.

Benefits

• Competitive salary: 26,000 - 29,000 per annum
• 50 per sleep-in and plenty of overtime opportunities
• Immediate start
• Full training and development to help you build your career
• Casual dress & On-site parking
• Supportive, friendly team culture with real opportunities to progress
• Work that's truly meaningful-changing young lives, one day at a time

About the Role

• Deliver compassionate, high-quality care and emotional support
• Encourage daily routines, school attendance, and personal development
• Create strong, trusting relationships as a positive role model
• Support the implementation of individualised care plans
• Maintain accurate records and reports using IT systems
• Accompany and drive young people to appointments, outings, and activities
• Contribute to maintaining a safe and compliant home under Ofsted and safeguarding standards
• Mix of day shifts, night shifts & sleep-ins

Requirements:

• DBS clearance
• Experience working with Children
• A full driving licence

The hiring managers will be interviewing as & when strong candidates come across their way, so apply now to secure your chance.

If this isn't the right position for you, there are multiple positions across various seniority's available. Get in touch with our recruitment specialist Andrew Rowley to discuss.

Email: (url removed)

Contact Number: (phone number removed)

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment

Support Worker

Location: Birmingham, West Midlands

Hours: 24 hours per week - weekends

Pay: £12.50 per hour

About HomeCareDirect

HomeCareDirect is a national service provider and a leader in personalised home care.  We are committed to delivering safe, compassionate and person-centred care, while supporting our staff with top-quality training, supervision and development opportunities.

Benefits of being a Personal Care Assistant

The role of this Personal Care Assistant

Our personal care assistants join our client’s support team, providing reliable, essential care and support in their home.  You will be employed by HomeCareDirect on behalf of the client and your focus will be to support them only.  This role is to work Saturday and Sunday, 12hr day shifts.

About the Client and Duties

Our client is a young man in his 20's with a brain injury and complex care needs.  Our client needs structure, routine and support with everyday tasks to enable him to access the community and social activities.  

The ideal support worker for this package will have a calm, patient and kind nature.  You should be an excellent communicator with good verbal skills as our client does not have verbal speech and instead communicates through facial expressions, 'Eye Gaze' communication device and body language. 

You will need to be a driver with a full, UK driving licence and will be expected to drive our clients adapted vehicle to appointments and accompany him to participate in leisure activities.

Complex care and personal care is required in this role and it is desirable that you have experience of these.

Training and Support:

We provide comprehensive, paid training to CQC standards covering:

All training must be completed before the start date, with training hours paid at minimum wage

Requirements:

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve.  We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Please ensure you have the right to work in the UK before applying for this vacancy.

Major Recruitment Oldbury are delighted to be recruiting for our locally based Halesowen client who are seeking a Trainee Technical Support Engineer to work on site at their Halesowen site. This is a very rare opportunity for a candidate looking to break in to the IT industry as no experience is necessary. Hours of work are Monday to Friday 9am to 5pm. The role will suit either a school or college leaver that has an interest in a career in IT. You will have either GCSEs (Grade 4/C or above) in English and Maths (or equivalent) or an IT-related qualification (e.g., BTEC, NVQ, CompTIA A+) this is desirable but not essential. You will have a structured on boarding plan with dedicated mentor support and on-the-job training in troubleshooting, customer support, and product knowledge.

Duties and tasks will include:

• Customer Support
• Provide technical support to customers both internal and external through a range of communication channels
• Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
• Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations.
• Technical Troubleshooting
• Learn to use diagnostic tools and remote access software to investigate faults.
• Assist in testing and configuring systems, applications, and equipment.
• Support the roll out of upgrades or new systems or applications
• Documentation & Knowledge Sharing
• Maintain accurate records of issues, resolutions, and system changes.
• Contribute to the internal knowledge base by documenting common fixes.
• Continuous Learning
• Participate in structured product and technical training sessions and shadowing opportunities. Keep up to date with product updates, industry trends, and best practices

INDL

• Providing advanced technical support for complex software issues via remote channels (email, phone, video conferencing).
• Diagnosing, troubleshooting, and resolving client-reported software defects and performance issues.
• Developing and maintaining technical documentation, knowledge base articles, and FAQs.
• Escalating unresolved issues to the appropriate internal teams (development, QA) with detailed problem descriptions.
• Collaborating with product management and development to identify product improvements and bug fixes.
• Mentoring junior support engineers and sharing technical expertise.
• Conducting remote training sessions for clients on product features and best practices.
• Monitoring system performance and identifying potential issues proactively.
• Ensuring client satisfaction through timely and effective issue resolution.
• Contributing to the development and implementation of support policies and procedures.