782 IT Support jobs in Birmingham

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
• Experience of Mazatrol controls, machine operations and axis movements
• Understanding of Mazak product range of machines
• Experience of fault diagnosis
• Understanding mechanical drawings and schematic electrical drawings
• Understanding structure of machines and how they work
• Working alongside current engineers supporting customer requirements
• Identification of parts from current manuals
• Creating incidents for workflow within the team
• Able to find part numbers for mechanical and electrical items

Desirable Criteria

• A knowledge of windows-based applications
• Team player, 'can do' attitude
• Can communicate with customers at all levels
• Excellent telephone manner
• Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Key Responsibilities:

• p>Create CAD drawings for CNC cutting and press knives

• Interpret and produce technical drawings

• Provide product guidance and solve technical issues

• Support contractors and customers on-site (ad hoc)

• Respond to technical enquiries and assist day-to-day operations

• Lead R&D projects including reverse engineering, testing and trials

• Attend trade shows and meetings to offer technical input

• Interpret UK/European standards and Building Regulations

• Collaborate with procurement on material specs

• Generate product guarantees and check drawings

• Support lab testing and packaging development

• Organise drop testing and create technical documentation

For this Technical Support Engineer role, the successful candidate will have:

• Strong AutoCAD & Solidworks skills and technical drawing experience

• Engineering degree or equivalent

• Good understanding of manufacturing processes

• Ability to communicate clearly with internal and external stakeholders

• Flexible approach and willingness to get stuck in across departments

Working hours:

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits:

• 25 days holiday + statutory holidays


• Access to a leading wellbeing platform with retail discounts


• Profit related bonus


• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.

£46,350 per annum - and half day on Friday!

Comprehensive benefit package including generous pension contributions and private health

A good understanding of PLC/HMI control systems is essential.

If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you!

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

• Competitive Annual Salary.
• Opportunity to work for a stable and growing business
• Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Role:

The Technical Support Engineer will play a vital role in the company.

• Prepare tool drawings using CAD software for CNC cutting and press knives
• Interpret and create technical drawings with precision
• Provide site support to contractors and customers as needed
• Investigate and report customer complaints, agreeing on corrective actions
• Assist the Technical Manager with daily operations and complex technical enquiries
• Lead research and development projects, including testing and product trials
• Support the Technical Department with various tasks, including customer communication and trade exhibitions

The Candidate:

The ideal candidate for the Technical Support Engineer role will possess:

• Experience with AutoCAD and Solidworks
• An Engineering Degree or equivalent
• Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks
• Ability to read and produce technical drawings
• Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and experience.

(phone number removed)

Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from concept through to production - ensuring client specifications are met on time, within budget, and to the highest standards.

• Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives.

• Interpreting and creating detailed technical drawings.

• Providing hands-on support to contractors and customers on-site as needed.

• Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity.

• Leading research and development of innovative new products, including reverse engineering, testing, product trials, and chairing development meetings.

• A degree (or equivalent) in Engineering.

• Proficiency in AutoCAD or SolidWorks .

• Strong technical problem-solving skills with the ability to interpret and communicate technical specifications.

• A proactive approach with the confidence to support clients both in-house and on-site.

• A competitive salary package.

• The chance to work on exciting R&D projects.

• Career growth in a supportive technical environment.

• Exposure to a variety of industries and engineering challenges.

If you're looking for a role where your technical expertise, creativity, and problem-solving skills will be valued, this could be the perfect next step in your career. E-mail or call Callum on (phone number removed) /

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Key Responsibilities:

• p>Create CAD drawings for CNC cutting and press knives

• Interpret and produce technical drawings

• Provide product guidance and solve technical issues

• Support contractors and customers on-site (ad hoc)

• Respond to technical enquiries and assist day-to-day operations

• Lead R&D projects including reverse engineering, testing and trials

• Attend trade shows and meetings to offer technical input

• Interpret UK/European standards and Building Regulations

• Collaborate with procurement on material specs

• Generate product guarantees and check drawings

• Support lab testing and packaging development

• Organise drop testing and create technical documentation

For this Technical Support Engineer role, the successful candidate will have:

• Strong AutoCAD & Solidworks skills and technical drawing experience

• Engineering degree or equivalent

• Good understanding of manufacturing processes

• Ability to communicate clearly with internal and external stakeholders

• Flexible approach and willingness to get stuck in across departments

Working hours:

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits:

• 25 days holiday + statutory holidays


• Access to a leading wellbeing platform with retail discounts


• Profit related bonus


• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.

Technical Support Engineer – Design Engineer – Construction – Roofing 

Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer in the Chasetown area on the Staffordshire / West Midlands boarder. This role is with a well established company that very much has a family feel to it.

As Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer, you will be providing technical support both internally and externally. Your duties will include:

• Liaising with clients and internal departments with regards to specifications and regulations.
li>The ability to read and alter Technical drawings.
• Creating and collating technical data specification for internal and external use.
• Responding to customer enquiries and complaints.
• Preparing drawings in AutoCAD.
• Supporting members of the Technical team with advice and knowledge.
• Being involved with Product Development.
• Preparing tool drawings.
• Site visits where needed.
• Other duties as required.

The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a head for heights as this position will involve some site visits.

The hours of work for this Technical Support Engineer’s role are Mon – Thurs 8.45am – 5pm and Fri 8.30am-4.30pm.

In return for all of your hard work as Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.

Keywords: Technical Support Engineer, Product Development Engineer, Design Engineer, Roofing, Construction, GRP, Staffordshire, West Midlands, Brownhills, Chasetown, Burntwood, Lichfield, Tamworth, Sutton Coldfield, Cannock, AutoCAD, ACAD, Solidworks

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
• Experience of Mazatrol controls, machine operations and axis movements
• Understanding of Mazak product range of machines
• Experience of fault diagnosis
• Understanding mechanical drawings and schematic electrical drawings
• Understanding structure of machines and how they work
• Working alongside current engineers supporting customer requirements
• Identification of parts from current manuals
• Creating incidents for workflow within the team
• Able to find part numbers for mechanical and electrical items

Desirable Criteria

• A knowledge of windows-based applications
• Team player, 'can do' attitude
• Can communicate with customers at all levels
• Excellent telephone manner
• Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.