1267 IT Support jobs in Greater London

Technical Support Specialist

Standout opportunity for a Technical Support Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game.

• Salary to £46,000
• Office based in Central London
• Tremendously generous benefits including 30 days holiday
• 09:30-17:30 working hours

This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value.

Technical Support Specialist Key Responsibilities:

• Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware, software, and communication issues
• Log and manage incidents and service requests in the firm’s service management system, escalating recurring issues and problems as needed
• Install, test, and deploy software and hardware in line with firm standards, including PC imaging
• Administer the IT team’s shared inbox and calendar for effective communication and scheduling
• Procure IT equipment and manage inventory in accordance with firm policy
• Provide support to other European offices, including occasional travel and out-of-hours coverage
• Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as required

Technical Support Specialist Skills & Requirements:

• At least 2 years of IT experience in a similar role within a law firm
• Strong technical skills across Windows OS, Office 365, imaging tools, remote access, and call logging systems
• Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN)
• Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android)

Applications Technical Support Specialist  

Initial FTC

Slough (Head Office) 

Hybrid

Join our snack-loving team! We're looking for an Applications Technical Support Specialist to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure! 

At KP Snacks, we’re proud to be part of the Intersnack family—working together to deliver future growth, smarter ways of working, and long-term efficiency. As part of this journey, we’re supporting a transformational programme aimed at simplifying and aligning our processes and systems, while embedding the Intersnack Work System across the business.

To help us on this path, this role will play a key part in supporting our existing legacy applications—primarily, but not limited to, Oracle JD Edwards EnterpriseOne 9.2 . You’ll help ensure continuity and reliability of key business systems as we transition towards a more streamlined and future-fit digital environment.

What’s in it for you?   

We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer: 

• Annual bonus scheme, with an excellent track record of over achievement.

• £6000 car cash allowance.

• Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.

• KP Pension Plan - contribution matching up to 7% of your salary

• 25 days holiday + holiday buy scheme 

• KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools 

What will you be doing?  

Cross-Functional Collaboration

• Serve as a key point of contact between the IT team and other departments across the business, ensuring clear communication and strong alignment.

• Collaborate with internal stakeholders to understand objectives and ensure requirements are clearly defined and documented.

Application & Technical Support

• Provide day-to-day application and technical support across a range of business systems and functional areas.

• Manage application-related issues through to resolution, working closely with internal IT teams and relevant business functions.

System Integration & Maintenance

• Oversee integrations and interfaces between JD Edwards (JDE) and other business applications, including warehouse management, HR/payroll, manufacturing planning/scheduling, and BI/analytics platforms.

• Coordinate regular system maintenance and patching activities, liaising with and guiding third-party technical support partners as needed.

Environment & Release Management

• Maintain and support test environments, ensuring data refreshes and code deployments are delivered accurately and on schedule.

Project Delivery & Change Management

• Lead the delivery of small-scale IT projects, including changes and enhancements to business applications.

• Manage multiple concurrent projects with a focus on quality, timelines, and stakeholder engagement.

• Navigate change and ambiguity effectively, supporting project success through strong collaboration and influence.

Who are we?   

Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies. 

Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. 

Diversity isn't just a buzzword for us.  We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout. 

We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:  

• A strong understanding of JD Edwards EnterpriseOne 9.2, including CNC and systems architecture, with the ability to apply this knowledge to support business operations.

• Excellent communication and problem-solving skills that help you work effectively with colleagues across technical and non-technical areas, contributing to shared goals.

• Proven experience in systems and application support within complex IT environments, with transferable expertise from supporting multiple platforms and integration technologies.

• Familiarity with integration tools such as IBM MQ and Dell Boomi, and reporting systems like Qlik Sense and Hubble — but please apply even if you don’t meet every requirement.

• Alignment with KP values through teamwork, adaptability, and a commitment to building strong relationships, supporting others through change, and driving continuous improvement.

#LI-SC1 #LI-Hybrid

As a Technical Support Specialist at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions. 

This key position reports to the Sr. Manager, Customer Support within our Global Client Services team. We’re a dedicated, down-to-earth group in a growing global organization offering plenty of opportunity. We look forward to adding you into the mix! 

As a Technical Support Specialist, you’ll be responsible for: 

• Responding to incoming customer support requests, both technical and non-technical, via phone and email in a professional and timely manner 
• Mitigating customer confusion or frustration through effective, patient communication 
• Utilizing resources and tools effectively for troubleshooting and researching issues to identify root cause and resolution. 
• Supporting, documenting, prioritizing, and tracking incidents reported by customers 
• Escalating cases to senior resources and following documented escalation procedures 

• Acquiring and maintaining knowledge of relevant products, service offerings, and support policies to provide accurate solutions 
• Being the “voice of the customer” by gathering and conveying feedback internally regarding product improvement and enhancement customer suggestions 
• Achieving high levels of customer satisfaction 
• Actively participating in a team environment, including collaborating with cross-functional teams and management throughout Corcentric 
• Developing an extensive knowledgebase of Corcentric applications 

Requirements

You’ll need to have: 

• Experience in customer support or technical support, with excellent rapport and relationship-building skills 
• Exceptional customer service skills, a passion for technology along with strong troubleshooting skills 
• Good understanding of software applications and SaaS platforms 
• Excellent verbal and written communication skills, with a service-oriented attitude 
• Strong problem solving and analytical skills 
• Reliability, along with a strong work ethic 
• Demonstrated ability to multitask, remain organized and prioritize between multiple projects 
• High proficiency with Windows applications (Excel, Word, PowerPoint) 
• Ability to speak and write in both French and English

(We want to make sure you’re set up to succeed, and we view these as the critical skills you’ll need to achieve great things at Corcentric!)  

It's great if you also have:

• 2-3 years of experience in customer service or technical support
• Research and database experience a strong plus (EDI, SQL)

Application Support Specialist  

Initial FTC

Slough (Head Office) 

Hybrid

Join our snack-loving team! We're looking for an Application Support Specialist to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure! 

KP Snacks, in collaboration with our parent company Intersnack, is embarking on a transformational programme to streamline processes and systems, enabling continued growth, improved efficiency, and alignment with the Intersnack Work System. As part of this journey, this role will provide reliable and responsive support for our existing suite of legacy business applications — primarily, but not limited to, Oracle JD Edwards EnterpriseOne 9.2. This role will be key in ensuring the stability of our current systems during the transition, while also contributing to the success of the wider transformation programme.

What’s in it for you?   

We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer: 

• Annual bonus scheme, with an excellent track record of over achievement.

• £6000 car cash allowance.

• Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.

• KP Pension Plan - contribution matching up to 7% of your salary

• 25 days holiday + holiday buy scheme 

• KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools 

What will you be doing?  

Cross-Functional Collaboration

• Act as a key interface between the KP IT team and other departments across the business, ensuring strong communication and alignment on application-related matters.

• Collaborate with internal stakeholders to understand business objectives and translate them into clear, well-documented system requirements.

Application Support

• Provide day-to-day support to KP users across various functional areas, including Financials (GL, AP, AR, FA), Sales Order Processing, Manufacturing, and Reporting.

• Manage application issues from identification through to resolution, working closely with IT support teams, third-party partners, and business users as needed.

Systems Integration and Interface Management

• Oversee integrations and interfaces between JD Edwards (JDE) and other key business systems such as warehouse management, HR/payroll, EDI, and manufacturing planning/scheduling platforms.

• Monitor and maintain the reliability of interfaces, proactively addressing and resolving any issues.

Project Delivery and Change Management

• Lead and deliver small-scale IT projects and application changes, ensuring solutions meet business requirements.

• Manage multiple projects concurrently, maintaining a strong focus on quality, timelines, and stakeholder engagement.

• Navigate ambiguity and change with confidence, influencing others to ensure timely and within-budget delivery.

Data Integrity and Technical Oversight

• Review and approve SQL data corrections where appropriate, ensuring data integrity and adherence to governance standards.

Who are we?   

Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies. 

Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. 

Diversity isn't just a buzzword for us.  We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout. 

We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:  

• A solid understanding of JD Edwards (JDE) applications, ideally EnterpriseOne 9.2, with the ability to apply this knowledge across finance, sales, and manufacturing functions.

• Strong analytical, problem-solving, and communication skills that enable you to work effectively with both technical and non-technical colleagues, supporting the team’s success.

• Experience supporting end-to-end business processes, with transferable expertise from FMCG or other fast-paced, complex environments.

• Confidence in reviewing and correcting SQL scripts, alongside experience in collaborative, multi-cultural, and geographically diverse team environments — but we’d still love to hear from you if you don’t meet every requirement.

• Alignment with KP’s values through teamwork, integrity, a focus on continuous improvement, and the ability to build positive relationships across the business.

#LI-SC1 #LI-Hybrid

Digital Support Specialist

Leatherhead, Surrey (Hybrid model)

Why work for us?

• Competitive salary of up to £27,040 per annum (depending on experience)
li>A workplace pension scheme
• Hybrid working, with very occasional collaborative days in our Leatherhead headquarters
• Private Medical and Dental cover
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
• Support and investment in your personal development
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders

What we do

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing.

We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.0 and a Silver Sustainability medal.

The Role

This is an exciting time of growth for us, and we need a Digital Support Specialist to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

Reporting to the Digital Integrations Manager, the Digital Support Specialist supports products, services and journeys across our digital estate. You’ll support our partners to use our APIs and PCL Portals, acting as 2nd line support for our portals and 1st line support for our integrated partners. The role will enable partners to access their PCL accounts via their own platforms or our self serve portal, supporting partners to adopt the right digital solution for their needs.

You will also:

- Engage with new and existing partners including to support partner calls and manage their integrated solution set-up or portal access

- Work collaboratively with colleagues and partners, contributing the digital strategies across our markets, performing regular reviews of our digital services and ensuring familiarity with digital enhancements prior to implementation

- Develop and maintain relationships with external stakeholders

- Analyse rejection statistics and identify ways to reduce, providing suggestions for the ongoing development and management of digital services.

- Participate in internal projects, acting as SME

- Statistical reporting as required.

Who we are looking for

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.

To be considered as our Digital Support Specialist, you will need:

- Experience of using a core operating system or CRM for data entry, configuration and change

- An innovative approach to resolving issues

- The ability to develop and maintain key relationships with external stakeholders, representing PCL positively in the market

- The ability to analyse detail and focus on details

- Effective prioritisation skills, effectively managing your workload to deliver within the role

A financial services or insurance background would be beneficial to your application, in particular in the area of digital support.

We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to (url removed)

If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: (url removed)>

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relat ion to this role

Our client is a hugely successful global software organization with UK headquarters located in London. They are now seeking an experienced Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria.

Responsibilities

• Provide troubleshooting assistance for customer orders and related problems.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends. Liaise with account managers to develop specific sales strategies
• Assist withwith new product and feature launches and ensure sales team is on board.
• Provide support when needed to help and organise events.

Skills required

• Proven work experience as a Sales support specialist.
• Experience with ERP and CRM systems including Salesforce.
• Proficiency with MS Office Suite, particularly MS Excel.
• In-depth understanding of sales principles and customer service practices.
• Excellent communication skills . Adaptable.

Benefits

• Long contract - 12 months
• Hybrid role
• Global company

About the role

We are join looking for someone to join our dedicated IT service team as a EUC Support Specialist . This is a great opportunity if you have technical acumen and want to join the ever-moving energy industry to give your contribution to Energising a Greener, Fairer Future. We are looking for a skilled IT Level 2 Desktop Support professional to join our dynamic IT team. Ideally you will have extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. #LI-CET

Proven experience in a Level 2 desktop support within a trading or finance services environment is essential for this role.

Our office is located in central London close to Marble Arch. This is an office based role and it is a requirement for the role holder to be in the office 5 days per week.

Here is what you will be asked to do:

• Provide Level 2 support for desktop and laptop issues, including hardware and software troubleshooting for a critical Trading operation

• Manage and troubleshoot Windows operating systems and applications.

• Troubleshoot basic DNS and DHCP

• Support and administer Microsoft Office 365 packages

• Utilise Microsoft Intune for device management and security

• Follow ITIL best practices for incident, problem, and change management

• Assist with the deployment and maintenance of desktop hardware and software

• Document and track issues using our service desk system

• Collaborate with other IT team members to resolve complex issues

• Provide training and support to end-users as needed.

What we're looking for:

• Proven experience in a Level 2 desktop support role within a trading or finance services environment

• Strong knowledge of Windows operating systems and troubleshooting

• Confident managing and organising Active directory and its objects

• Experience with DNS and DHCP configuration and management

• Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook)

• Familiarity with ITIL processes and best practices

• Excellent problem-solving and analytical skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Experience using Jira/ServiceNow would be advantageous

• Customer-focused attitude with a commitment to providing high-quality support.

A client of ours in the Harlow area are recruiting an IT Support Specialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying 26,000 - 30,000 per annum depending on experience.

Please note you must be able to drive for this position and within an easy commutable distance due to on-call duties.

Key Duties include but are not limited to:

• Act as first-line IT support, responding to Helpdesk tickets promptly.
• Prioritised and escalated complex issues as needed.
• Resolved issues with Windows/macOS, networks, and business applications.
• Provided support for desktops, laptops, mobile devices, printers, and other peripherals.
• Handled onboarding/offboarding, including hardware setup and account permissions.
• Supported Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations.
• Maintained and troubleshooted printers, Wi-Fi, and barcode scanners.
• Installed, configured, and maintained software and hardware.
• Applied security patches and monitored cybersecurity systems.
• Supported Microsoft 365 and maintained IT asset inventory.
• Documented technical issues and ensured compliance with IT policies.

Skills and Experience required to be considered for this IT Support Specialist position:

• 1 -3 years in a technical support role.
• Experience in Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP).
• Excellent customer service.
• Excellent troubleshooting, problem-solving, and communication skills.
• Understanding and awareness of Cyber Security best practices.
• Ability to work independently and manage multiple tasks simultaneously

If you feel like you meet the above criteria & would like to be considered for this IT Support Specialist position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs

Digital Support Specialist

Leatherhead, Surrey (Hybrid model)

Why work for us?

• Competitive salary of up to £27,040 per annum (depending on experience)
li>A workplace pension scheme
• Hybrid working, with very occasional collaborative days in our Leatherhead headquarters
• Private Medical and Dental cover
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
• Support and investment in your personal development
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders

What we do

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing.

We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.0 and a Silver Sustainability medal.

The Role

This is an exciting time of growth for us, and we need a Digital Support Specialist to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

Reporting to the Digital Integrations Manager, the Digital Support Specialist supports products, services and journeys across our digital estate. You’ll support our partners to use our APIs and PCL Portals, acting as 2nd line support for our portals and 1st line support for our integrated partners. The role will enable partners to access their PCL accounts via their own platforms or our self serve portal, supporting partners to adopt the right digital solution for their needs.

You will also:

- Engage with new and existing partners including to support partner calls and manage their integrated solution set-up or portal access

- Work collaboratively with colleagues and partners, contributing the digital strategies across our markets, performing regular reviews of our digital services and ensuring familiarity with digital enhancements prior to implementation

- Develop and maintain relationships with external stakeholders

- Analyse rejection statistics and identify ways to reduce, providing suggestions for the ongoing development and management of digital services.

- Participate in internal projects, acting as SME

- Statistical reporting as required.

Who we are looking for

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.

To be considered as our Digital Support Specialist, you will need:

- Experience of using a core operating system or CRM for data entry, configuration and change

- An innovative approach to resolving issues

- The ability to develop and maintain key relationships with external stakeholders, representing PCL positively in the market

- The ability to analyse detail and focus on details

- Effective prioritisation skills, effectively managing your workload to deliver within the role

A financial services or insurance background would be beneficial to your application, in particular in the area of digital support.

We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to (url removed)

If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: (url removed)>

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relat ion to this role