What Jobs are available for Logistics Coordinators in West Midlands?

Branch Manager - Birmingham - 75K plus package

Our client is a global logistics powerhouse with over 170 years of heritage in international freight forwarding. Combining the scale and professionalism of a worldwide enterprise with the values and culture of a family-owned business, they have built a reputation for delivering tailor-made logistics solutions that drive efficiency and growth for their customers. With a presence across key global markets and a team of experts who thrive on collaboration, innovation and service excellence, they continue to shape the future of supply chain management.

They are now seeking a Branch Manager to lead the UK branch in Birmingham. This is a senior leadership opportunity to take ownership of branch performance, inspire and develop a dedicated team, and play a central role in delivering strategic growth both locally and globally.

Key Responsibilities

As Branch Manager, you will:

• Lead, coach, and develop a high-performing team, fostering collaboration and accountability.
• Drive branch profitability through effective P&L management, forecasting, budgeting, and supplier negotiations.
• Ensure operational excellence, compliance, and customer satisfaction at all times.
• Build and maintain strong relationships with key customers and industry stakeholders, identifying opportunities for growth.
• Support and implement global strategies, including digital transformation initiatives.
• Represent the branch externally, building partnerships across markets and geographies.

What We're Looking For

You will bring:

• Strong logistics and freight forwarding expertise, with proven experience managing branch-level operations.
• A track record of leading teams, developing talent, and inspiring commitment.
• Commercial acumen with strong financial management skills.
• Excellent communication, influencing, and relationship-building abilities.
• Readiness to adopt and implement digital solutions.
• Degree in logistics, supply chain, or business administration (or equivalent); CargoWise certification is an advantage.

On a personal level, you'll be a dynamic and engaging leader who remains positive under pressure, inspires others through confidence and enthusiasm, and thrives in balancing multiple priorities in a competitive market.

What's on Offer

• 60K-65K
• Car allowance
• a performance-driven incentive scheme.
• A generous pension scheme, death-in-service cover, and a wide range of wellbeing benefits.
• A supportive, international work culture that values collaboration, innovation, and career development.
• Long-term career opportunities with the backing of a respected global brand and a strong UK team.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

A market-leading freight and logistics company, with a global footprint, is seeking a strategic and results-driven Business Development Manager to lead growth within its road freight division. Known for its exceptional staff retention, clear career progression, and commitment to employee development, they are offering a rare opportunity to thrive in a fast-paced, supportive environment. You’ll be at the forefront of expanding the road freight division, building long-term client relationships, and driving revenue across key domestic and European routes. If you're passionate about logistics and ready to accelerate your career with a company that truly values its people, this is your next move.

Must have previous experience in Freight OR Logistics

Offer

• Monday to Friday 0930hrs - 1730hrs
• Remote Working
• £50,000 - £70,000 & company car
• Up to 20% Commission
• 25 days annual leave plus bank holidays
• Private healthcare

Responsibilities

• Generate new business in line with agreed financial targets.
• Work with prospective and existing customers to devise and sell Forwarding solutions.
• Manage the overall process of customer enquiries.
• Report business development progress weekly to the COO.
• Conduct market research and gain market intelligence sufficient to develop a pool of business opportunities.
• Identify, assess and report opportunities for growth and development via new customers, new routes and new services

Skills

• Self-starter who can use their initiative and can adapt to various situations
• High drive to deliver excellent customer service
• Highly organised with a willingness to learn and develop
• Strong team player
• Cold Calling

If you would like to find out more please get in touch with me as soon as possible on .

Look forward to hearing from you!

• Supervise and coordinate all warehouse activities, including receiving, storage, order fulfilment, and shipping.
• Manage and motivate a team of warehouse operatives, providing clear direction and fostering a positive work environment.
• Ensure the accurate and timely processing of incoming and outgoing goods, minimising errors and discrepancies.
• Oversee inventory control, conducting regular stock checks and implementing procedures to maintain stock accuracy.
• Implement and enforce health and safety policies and procedures to ensure a safe working environment.
• Operate and manage the Warehouse Management System (WMS) to track inventory, manage orders, and generate reports.
• Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve service levels.
• Train new and existing team members on operational procedures, safety protocols, and WMS usage.
• Liaise with other departments, such as procurement and transport, to ensure smooth end-to-end logistics operations.
• Monitor key performance indicators (KPIs) and report on warehouse performance to senior management.

• Proven experience in warehouse operations, with at least 3 years in a supervisory or team lead role.
• Solid understanding of warehouse management principles, inventory control, and logistics operations.
• Experience with Warehouse Management Systems (WMS) is essential.
• Strong leadership, team management, and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Knowledge of health and safety regulations in a warehouse environment.
• Ability to work under pressure and meet deadlines in a fast-paced setting.
• Proficiency in basic computer applications (e.g., Microsoft Office).
• A proactive approach to problem-solving and continuous improvement.
• Good communication skills, both written and verbal.

Job Title: Logistics Coordinator

Location: Solihull, B91

Salary: 30,000 per annum (DOE)

Hours: 8:30- 17:00, Monday to Friday

About the Role

Due to continued business growth, my client is seeking a proactive and enthusiastic Logistics Coordinator to join our dynamic team in Solihull. This is an excellent opportunity for an experienced logistics professional who thrives in a fast-paced environment and is looking to develop their career within a supportive and expanding company.

Logistics Coordinator Key Responsibilities

• Manage import, export, and cross-trade shipments from start to finish, including quotation and pricing.
• Dealing with sea, air and road freight shipments
• Build and maintain strong working relationships with customers, overseas agents, and suppliers.
• Input and update shipment data accurately within the CargoWise operating system.
• Organise and coordinate timely deliveries to meet customer requirements.
• Check and process invoices for payment, liaising closely with the accounts team to ensure accuracy.
• Identify and resolve transport or documentation issues promptly and efficiently.
• Ensure all shipping documentation complies with customs regulations and legal requirements.

Logistics Coordinator Requirements

• Strong understanding of CDS and Incoterms.
• Experience using CargoWise and customs systems is highly desirable.
• Excellent organisational, administrative, and communication skills.
• Ability to prioritise workloads and meet deadlines in a fast-moving environment.

Benefits

• Competitive salary (DOE)
• Company pension scheme
• On-site parking
• Career development and progression opportunities

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.

October 07, 2025

• Advert ID:
• Job Reference: SG BirLC
• Location: Birmingham
• Job Type: Permanent
• Salary: £ to £ per year

Role Purpose

As the Customer Operations Coordinator you will be responsible for the daily driver operations serving as the link between our Logistics Team and the Customer Experience Team.

You will take ownership of the day to day movements and schedule of our team of drivers, ensuring that they are in the best possible position to deliver a first class vehicle handover.

You will troubleshoot problems our drivers might encounter on their journeys or with the end consumer and use your initiative to pre-empt any issues where possible. You will work with the Customer Experience Team, who take care of the final end user of the vehicle, to resolve any issues.

Coordinator Requirements

• You will be responsible for the day to day operations of our team of drivers
• Working closely with the drivers to ensure as a team we deliver a 5 star service that exceeds customer expectations
• Building a successful working relationship with the drivers and Customer Experience Team
• Taking inbound and making outbound calls to the drivers and the Customer Experience Team
• Troubleshooting any issues that have arisen or may occur
• Liaise with the Planning Team to ensure each journey goes smoothly
• Ensure Hub Location Managers are up to date and aware of the schedule in advance
• Provide accurate and proactive updates to the Customer Experience Team
• Respond to emails from team members, other departments and key stakeholders
• You must be flexible to the needs of the company and the customer
• You should be willing to learn and attend continuous improvement workshops and training programs whilst also using your own initiative to learn about and understand the wide variety of tasks involved within the role

Coordinator Skills

• A strong customer service or customer satisfaction background
• Confident to communicate with all team members
• Able to quickly establish good working relationships
• An understanding of the customer journey and this key role within it alongside the importance of delivering a customer service to the very highest quality is essential
• Must have good interpersonal skills and be reliable
• An ability to work alone and as part of a wider team
• Understanding of IT skills/ use of hand-held devices for appraisals and feedback to the Operations Team
• Good communication skills both written and verbal
• Ability to use own initiative and see the 'bigger picture'
• Confident, polite and professional telephone manner

INDLP

As the Customer Operations Coordinator you will be responsible for the daily driver operations serving as the link between our Logistics Team and the Customer Experience Team.

You will take ownership of the day to day movements and schedule of our team of drivers, ensuring that they are in the best possible position to deliver a first class vehicle handover.

You will troubleshoot problems our drivers might encounter on their journeys or with the end consumer and use your initiative to pre-empt any issues where possible. You will work with the Customer Experience Team, who take care of the final end user of the vehicle, to resolve any issues.

Coordinator Requirements

• You will be responsible for the day to day operations of our team of drivers
• Working closely with the drivers to ensure as a team we deliver a 5 star service that exceeds customer expectations
• Building a successful working relationship with the drivers and Customer Experience Team
• Taking inbound and making outbound calls to the drivers and the Customer Experience Team
• Troubleshooting any issues that have arisen or may occur
• Liaise with the Planning Team to ensure each journey goes smoothly
• Ensure Hub Location Managers are up to date and aware of the schedule in advance
• Provide accurate and proactive updates to the Customer Experience Team
• Respond to emails from team members, other departments and key stakeholders
• You must be flexible to the needs of the company and the customer
• You should be willing to learn and attend continuous improvement workshops and training programs whilst also using your own initiative to learn about and understand the wide variety of tasks involved within the role

Coordinator Skills

• A strong customer service or customer satisfaction background
• Confident to communicate with all team members
• Able to quickly establish good working relationships
• An understanding of the customer journey and this key role within it alongside the importance of delivering a customer service to the very highest quality is essential
• Must have good interpersonal skills and be reliable
• An ability to work alone and as part of a wider team
• Understanding of IT skills/ use of hand-held devices for appraisals and feedback to the Operations Team
• Good communication skills both written and verbal
• Ability to use own initiative and see the 'bigger picture'
• Confident, polite and professional telephone manner

INDLP

• Coordinate and schedule domestic and international shipments.
• Track freight movement and provide timely updates to stakeholders.
• Manage relationships with shipping carriers, negotiating rates and service levels.
• Prepare and process shipping documentation, including bills of lading and customs forms.
• Resolve delivery issues and address any logistics-related problems promptly.
• Optimise transportation routes and methods to ensure cost-effectiveness and efficiency.
• Maintain accurate logistics databases and records.
• Collaborate with warehousing, sales, and customer service teams.
• Ensure compliance with all relevant transportation regulations and customs requirements.
• Assist in the development and implementation of logistics strategies.

• Proven experience as a Logistics Coordinator, Dispatcher, or similar role.
• Strong understanding of transportation modes, logistics operations, and supply chain principles.
• Excellent organisational and time-management skills.
• Proficiency in logistics software and Microsoft Office Suite.
• Strong negotiation and communication skills.
• Ability to multitask and work effectively under pressure.
• Detail-oriented with a problem-solving mindset.
• Experience with international shipping and customs procedures is a plus.

• Coordinate and manage daily transportation and delivery schedules.
• Liaise with suppliers, carriers, and customers to ensure efficient logistics operations.
• Track shipments and provide real-time updates to relevant parties.
• Resolve delivery issues, delays, and other logistical problems.
• Manage customs documentation and ensure compliance with international trade regulations.
• Optimize shipping routes and modes of transport to reduce costs and improve efficiency.
• Maintain accurate inventory records and coordinate warehouse activities.
• Prepare reports on logistics performance and key metrics.
• Negotiate rates with transportation providers.
• Ensure all logistics activities comply with safety and environmental regulations.

• Proven experience in logistics, supply chain management, or a similar role.
• Strong understanding of transportation modes, customs procedures, and shipping documentation.
• Excellent organizational, planning, and time management skills.
• Proficiency in logistics software and MS Office Suite.
• Strong communication and negotiation skills.
• Ability to work effectively in a fast-paced environment.
• Problem-solving skills and a proactive attitude.
• Relevant certifications (e.g., CILT) are a plus.

• Coordinate and manage all aspects of the transportation process, including scheduling pick-ups and deliveries.
• Liaise with shipping companies, truck drivers, and other transport providers to ensure smooth operations.
• Track shipments in real-time and provide timely updates to internal stakeholders and customers.
• Resolve any logistical challenges or delays that may arise during transit.
• Maintain accurate electronic and paper records of shipments, delivery times, and costs.
• Optimize routes and transportation methods to minimize costs and improve efficiency.
• Ensure compliance with all relevant transportation regulations and safety standards.
• Prepare reports on logistics performance, including delivery times, costs, and carrier performance.
• Manage relationships with third-party logistics providers (3PLs).
• Contribute to the continuous improvement of logistics processes and systems.

• Proven experience in logistics, supply chain management, or a similar transportation-focused role.
• Strong understanding of domestic and international shipping procedures.
• Proficiency in logistics software and tracking systems.
• Excellent organizational and time management skills.
• Strong problem-solving and decision-making abilities.
• Effective communication and negotiation skills.
• Ability to work independently and manage multiple priorities simultaneously.
• Familiarity with relevant industry regulations and documentation (e.g., customs, shipping manifests).
• A proactive approach to identifying and resolving potential issues.
• Proficiency in Microsoft Office Suite, particularly Excel.