295 Mental Health Support jobs in Walsall

Female Support Worker

Location: Walsall

Salary: £12.36

Contracted Hours: 16 per week 

Due to the nature of this job, you must be female.

We are unable to consider skilled or student visa applicants for this opening.

CareTech is a person-centered care company that provides quality care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day.

What you’ll need:

• Experience working with individuals with learning disabilities, autism, and challenging & complex behaviours 
• Caring and fun nature
• Enjoy going out and about.
• Happy and friendly personality
• Excellent problem-solving skills

Support Worker Roles and Responsibilities 

• Experience in a caring environment 
• Experience of working with adults with autism 
• Experience of working with adults with learning disabilities
• Able to work unsociable hours, weekends, and bank holidays
• Excellent communication skills, allowing you to engage & interact with our service users
• Ability to keep calm under pressure
• Confidence to work alone and also be part of a team (family)
• Passionate about making a positive difference in someone else’s life
• Excellent writing skills

Company Values

• Friendly
• Positive
• Empowering
• Person-Centred
• Innovative

Rewards & Benefits

• *£500 Recommend A Friend Bonus
• *Blue Light Discount Card
• Industry Standard Benefits
• Ongoing learning & development programs 
• Career Development/Progression
• Free DBS Check
• Free Employee Assistance Programme
• CareTech Foundation: the opportunity to apply for family and friends’ grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are specialist mental health services and are established, offering adults person-centered care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centered approach. Our support workers measure outcomes specifically to an individual’s needs and evidence using our person-centered outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. The disclosure expense will be met by the employer.

If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probationary period.

Walsall - Part Time Support Worker (SYS-19203)

About us

Join our vibrant team committed to championing the well-being of adults and children As a Mental Health Support Worker, you will play a vital role in providing high quality support to individuals experiencing mental health challenges. By creating a positive impact on their lives through person-centered practices, at Redjacket Specialist Care we believe in the power of "respect", "empathy" and "dependability" in delivering support to nurture the potential of every adult and child.

What's in it for you:

• Salary: £12.50-£3.50 per hour
• Introductory Foundation Training incentive ( 0)
• Paid time to complete bespoke training courses
• Employee Mental Health Welfare Programs
• Expenses and mileage reimbursement scheme
• Required Hours: Saturday (9am-5pm) or Sunday (9am-5pm). Additional hours available.

Key responsibilities:

• Provide direct support to clients with mental health issues, ensuring their physical and emotional well-being
• Assist clients with daily living activities, including meal preparation, and medication management
• Facilitate and encourage participation in social, recreational, and therapeutic activities
• Develop and implement personalized support plans in collaboration with clients and the care team
• Build trusting relationships with clients to foster a safe and supportive environment
• Maintain accurate and timely records of client interactions and progress
• Adhere to all organizational policies, procedures, and guidelines related to mental health support and safeguarding
• Promote client independence and empowerment through skill development and advocacy.

What we are looking for:

• A team player with a passion for supporting adults and childrenwith mental health issues
• Caring, patient and empathetic nature
• Strong interpersonal and communication skills
• Brilliant organisational and time-management skills
• A relevant qualification or experience in a similar role is desirable

Please be advised that, under the Safeguarding Vulnerable Groups Act 2006 , it is a criminal offence for individuals who are barred from working in regulated activities to apply for any roles that involve working unsupervised with children or vulnerable adults.

This position requires direct, unsupervised access to vulnerable groups, and we will carry out all necessary background checks in compliance with safeguarding legislation. Any attempt to seek employment in breach of these legal restrictions will be reported to the appropriate authorities.

By applying for this role, you confirm that you are not barred from undertaking such regulated activities.

Job Types: Full-time, Part-time, Permanent

Pay: 2.50- 3.50 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking

Application question(s):

• Do you require a Visa Switch or Sponsorship for this role?

Licence/Certification:

• Driving Licence and own a car? (preferred)

Work Location: In person

• Provide direct emotional and practical support to individuals with mental health conditions.
• Develop, implement, and review individualised support plans in collaboration with service users.
• Assist service users in accessing community resources, including healthcare, education, and employment opportunities.
• Promote independence and self-advocacy among service users.
• Conduct risk assessments and implement appropriate safety measures.
• Maintain accurate and confidential records of client interactions and progress.
• Liaise effectively with families, carers, and other professionals involved in the service user's care.
• Facilitate group sessions and activities to promote social inclusion and well-being.
• Respond to crises and emergencies in a calm and professional manner.
• Adhere to organisational policies, procedures, and ethical guidelines.

• Experience working in a mental health or social care setting.
• NVQ Level 2 or 3 in Health and Social Care, or equivalent.
• Understanding of mental health conditions and recovery principles.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to build rapport and trust with diverse individuals.
• Proficiency in using IT systems for record-keeping and communication.
• Patience, empathy, and a non-judgmental attitude.
• Ability to work independently and as part of a team.
• Valid driving licence and access to a vehicle may be required for outreach.
• Willingness to undertake further training and development.

• Provide confidential and empathetic listening support to clients via phone, video calls, and secure messaging platforms.
• Assist clients in developing coping strategies and self-management techniques for mental well-being.
• Offer guidance on accessing relevant mental health resources, support groups, and professional services.
• Maintain accurate and timely client records in compliance with confidentiality protocols.
• Collaborate with a multidisciplinary team to ensure holistic client care.
• Identify and escalate high-risk situations according to established procedures.
• Conduct initial assessments to understand client needs and tailor support accordingly.
• Empower clients to build resilience and improve their overall quality of life.
• Participate in regular supervision sessions and team meetings to enhance professional development.
• Contribute to the continuous improvement of remote support services.

• NVQ Level 3 or equivalent in Health and Social Care, Counselling, or a related field is highly desirable.
• Proven experience in a mental health support role, community support, or a related field.
• Excellent active listening skills and a compassionate, non-judgmental approach.
• Strong understanding of mental health conditions and support frameworks.
• Proficiency with digital communication tools and virtual platforms (e.g., Zoom, Teams, dedicated EMR/EHR systems).
• Ability to maintain professional boundaries and manage emotional resilience.
• Excellent written and verbal communication skills for clear and concise record-keeping and client interaction.
• Demonstrated ability to work independently and manage a remote workload effectively.
• A strong commitment to confidentiality and data protection.
• Must have a reliable internet connection and a private, dedicated workspace.

• Provide remote emotional and practical support to individuals with mental health concerns.
• Conduct assessments of mental health needs and develop support strategies.
• Offer guidance on coping mechanisms and well-being practices.
• Signpost clients to appropriate mental health services and resources.
• Maintain regular communication and monitor client progress.
• Document all client interactions and case notes accurately and confidentially.
• Collaborate with healthcare professionals and support agencies.
• Adhere to ethical guidelines and professional standards.
• Participate in virtual supervision and training.
• Promote mental health awareness and reduce stigma.

• Experience in mental health support, counselling, or psychology.
• Strong understanding of mental health conditions and therapeutic interventions.
• Excellent active listening, empathy, and communication skills.
• Proficiency in remote communication platforms (video conferencing, phone).
• Ability to work autonomously and manage time effectively in a remote setting.
• Knowledge of mental health services and referral pathways.
• Commitment to confidentiality and safeguarding.
• Problem-solving skills and resilience.
• Relevant degree or professional qualification in Psychology, Mental Health Nursing, Social Work, or equivalent.
• Desirable: Experience with digital mental health platforms.

• Conduct comprehensive assessments of individuals' mental health needs, social circumstances, and support requirements.
• Develop, implement, and review personalized care and support plans in collaboration with clients and their families.
• Provide therapeutic interventions, counseling, and emotional support to individuals experiencing mental health difficulties.
• Liaise with healthcare professionals, external agencies, and community resources to coordinate care and facilitate referrals.
• Advocate for clients' rights and needs, ensuring access to appropriate services and support.
• Manage a caseload of diverse clients, maintaining accurate and up-to-date case records and documentation.
• Conduct risk assessments and implement safeguarding measures to protect vulnerable individuals.
• Facilitate group therapy sessions and support groups, both virtually and in-person.
• Maintain professional development and keep abreast of best practices and legislation within social work and mental health.
• Participate in regular supervision sessions and team meetings, contributing to service development.
• Undertake necessary home visits and community outreach as required by the hybrid working model.

• A recognized Social Work qualification (e.g., BSc Social Work, DipSW) and current registration with Social Work England.
• Substantial experience working as a Social Worker, with a demonstrable focus on mental health.
• In-depth knowledge of mental health legislation, therapeutic approaches, and safeguarding procedures.
• Proven ability to conduct effective assessments and develop outcome-focused care plans.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in using digital case management systems and virtual communication platforms.
• Ability to balance remote working with essential community-based duties, including home visits.
• A driving license and access to a reliable vehicle for community-based work are essential.
• Empathy, resilience, and a strong commitment to promoting well-being and social justice.

• Conduct comprehensive assessments of client needs, focusing on mental health, social, and environmental factors.
• Develop, implement, and review personalised care and support plans in collaboration with clients, families, and other professionals.
• Provide direct therapeutic interventions and emotional support to clients.
• Act as a lead case manager, coordinating services from various agencies, including healthcare providers, housing support, and voluntary organisations.
• Offer guidance and support to junior social workers and support staff, including supervision and mentoring.
• Advocate for clients' rights and access to services, ensuring their voices are heard and respected.
• Maintain accurate and up-to-date case records in accordance with professional standards and organisational policies.
• Participate in multi-disciplinary team meetings and case conferences to discuss client progress and plan interventions.
• Identify risks and implement safeguarding procedures in line with relevant legislation and policies.
• Contribute to service development and quality improvement initiatives.
• Engage in ongoing professional development to maintain and enhance skills and knowledge in social work and mental health.

• BA/MA in Social Work or equivalent recognised qualification.
• Registered Social Worker (RSW) with the relevant professional body (e.g., Social Work England).
• Significant post-qualification experience in social work, with a substantial focus on mental health services.
• In-depth knowledge of mental health legislation, policies, and best practices.
• Proven experience in conducting assessments, care planning, and case management.
• Strong understanding of safeguarding procedures and child protection frameworks.
• Excellent communication, interpersonal, and active listening skills.
• Ability to build rapport and trust with clients from diverse backgrounds.
• Proficiency in using digital case management systems and remote working tools.
• Demonstrated leadership capabilities and experience in supervising junior staff.
• A commitment to promoting social justice and empowering individuals.
• Ability to work autonomously and manage a caseload effectively in a remote setting.
• Additional therapeutic qualifications (e.g., CBT, DBT) are highly desirable.