89 Networking jobs in London

Sales Specialist - Networking

London, London NTT America, Inc.

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Networking Client Partner at NTT DATA, you'll take on the exciting challenge of driving sales and building strong relationships with our clients. You'll become our clients' trusted advisor for Networking Managed Services, identifying and closing deals that not only meet but exceed their needs. Your day will involve collaborating with our internal teams, such as Client Managers and pre-sales architects, to deliver comprehensive solutions.
You'll be at the forefront of generating demand for our Networking Managed Services, guiding clients to understand how our solutions can add significant value to their operations. Through proactive engagement, you'll address any objections clients may have, ensuring they see the benefits of transitioning to managed services. You'll allocate your time strategically between nurturing existing clients and exploring new opportunities to grow our client base.
Building strong, long-term relationships with clients is crucial. You'll work closely with client leaders to understand their business requirements and competitive landscape, crafting solutions that align with their goals. Your expertise will help you construct and negotiate managed services deals that are win-win for both our clients and NTT DATA.
Your role won't end at the sale-you'll continue to work with delivery teams to ensure that our solutions are implemented smoothly and meet client expectations. You'll serve as the initial escalation point for any challenges, driving the right outcomes and maintaining client satisfaction. Your partnerships with internal teams will ensure that we deliver high-value services opportunities.
As a Networking Client Partner, you'll get the chance to work with some of the biggest global organizations, helping them adopt new business models in a rapidly evolving digital landscape. You'll have the opportunity to share best practices within our teams, contributing to the continuous improvement of our services.
**To thrive in this role, you need to have:**
+ In-depth knowledge of network security principles and products.
+ Understanding of broader IT infrastructure components, including servers, storage, virtualization, and DATA centers.
+ Ability to position NTT DATA's service offerings across multiple technology domains (Networking Managed Services, Support Services, Consulting Services, Technical Services.)
+ Proven track record of managing the entire sales process from opportunity identification to contract negotiation.
+ Demonstrated experience selling managed services solutions to large enterprise accounts, involving complex multi-year contracts.
+ Strong negotiation and legal knowledge to handle contracting and terms discussions.
+ Strong business acumen, including the ability to understand financial statements and metrics.
+ Excellent client-centric problem-solving skills.
+ Experience building strong relationships with clients, particularly at the executive level.
+ Bachelor's degree in a technical or sales field, or equivalent experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

Solutions Architect (Networking)

London, London Zones

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Description Position at Zones LLC. Company Overview:Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.nPosition Overview

The Solutions Architect works within the EMEA Services Team and supports Zones sales teams to help grow the profitable sales of infrastructure solutions within a region and/or market. The goal is to help manage the above market growth rate of revenue and gross margins for hardware, software, and services for enterprise product defined as primarily servers, storage, networking, and other advanced technologies. The Solutions Architect role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective infrastructure solutions. Your ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Solutions Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.nResponsibilities

Working within the EMEA Services Team in collaboration with Sales Management and Account Executives and Global Solutioning Teams: Planning and Reporting with the VP of Services EMEA, Sales Management and Advanced Solutions to manage pipeline towards goal achievementnJoint Account Planning to help identify opportunities in accountsnSales Calls and Presentations to Identify and Close Solutions OpportunitiesnSolutions Development based on the clients/prospects requirementsnJoint Bid and Proposal Development with SalesnPrepare SOWs and Services EstimatesnEquipping and Training the Sales Organization on Solutions and How to Find OpportunitiesnPipeline Management and Forecasting of Product and Services Revenue/GM for Defined marketnProspecting and Develop Opportunities Independently as time permitsnWorking with Manufacturers, OEMs, and Software Publishers (Partners): Build and Maintain Regional and Local Relationships with Partners Channel and Direct Sales OrganizationsnGo to Market Planning with Partners to Identify the Best Opportunity Areas and Accounts to TargetnDevelop and Deliver with marketing and Partners – Demand Generation Campaigns and EventsnMaintain Certifications as Necessary to Enable Zones to be able to Resell the Products, and Maintain the Highest Level of Vendor Rebates and Lowest CostnWorking with Clients: Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional OpportunitiesnPerform Needs Assessments as AppropriatenPerform Short Term Billable Engagements to Keep Skill Set Short, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of EngagementsnStrong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutionsnEnsure Customer Satisfaction Levels with Stated Goal of 100%nWorking with Team: Support other Solutions Architects sales Activities as appropriate utilizing your Subject Matter ExpertisenSupport other Geographic Areas and Practices as Needed based on Skillset, Demand, and AvailabilitynKeep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal DeadlinesnSupport and Work with Expert Connect in Configuration, Bill of Material and Solution Definitions to ensure Accuracy and Quality of OrdersnWhat you’ll bring to the team

Bachelor’s degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptablenAt least 5 years of experience in an enterprise environment and a minimum of 2 years in a pre-sales technical rolenExcellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspectivenUnderstanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management.nProfessional, business-focused attitude and courteous manner towards clients, partners, and peersnAbility to travel an average of 30% of the timenTechnology Focus and Requirements – Comfortable interacting with employees at all levels of a large organization, including C-level executives in a technical pre-sales capacity and the ability to design and architect solutions from OEM validated designs from major industry leaders including: Cisco, Dell/EMC, HPE, NetApp, Nutanix, VMware.nExtensive experience with enterprise network routing, switching, WAN, wired and wireless solutions.nStrong working knowledge of Spine/Leaf and ACI/SDN topologies.nUnderstanding of stand-alone and controller-based architectures.nActive technical certifications from technology leaders like Cisco, Dell/EMC, HPE, Microsoft, NetApp, Nutanix, VMware, and other relevant network solutions.nBenefits

Zones offers a comprehensive Benefits package. At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our employees. Your health is important to us, we operate a flexible and hybrid working policy. Also included is a private pension scheme and commuting allowance. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team.

#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.

Networking Managed Services Engineer (L1)

London, London NTT America, Inc.

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

Network Production Engineer - Core Networking, Backbone

London, London Meta

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

**Summary:**
You will be joining the team that is responsible for the design and implementation of Meta's global core IP networks (Express Backbone). The team is responsible for the routing platforms, protocols, and architecture that connect Meta's data centers to each other as well as to the networks that connect them to the internet.Our backbones continue to rapidly expand globally, based on the, most recently, network demands that our AGI journey brings. One of them, "Express Backbone", handles machine to machine traffic between our Data Centers.You are an experienced network engineers with demonstrated experience in software engineering, who regularly perform analytical and data-driven dives into the workings of the backbone but also hold manufacturers to deliver and scale their products and work in cross functional environment. You will have a chance to participate in designing and growing of one of the largest backbone networks in the world.
**Required Skills:**
Network Production Engineer - Core Networking, Backbone Responsibilities:
1. Propose, describe and develop designs to scale Express Backbone to meet the business demand.
2. Participate and drive migration processes from one design to the next iteration through cross-functional engagement.
3. Perform analytical and data-driven dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
4. Manage and maintain multi-vendor relationship and provide quality feedback to drive vendor's development.
5. Contribute to team growth and development through new hire onboarding and peer mentorship.
6. Help with the process of finding a root cause for the Express Backbone issues.
7. Be an escalation contact for high-impact, high-priority incidents.
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
9. 2+ years of experience coding in higher-level languages (e.g., Python, C++, Go, etc.).
10. 5+ years of experience in one or more of BGP, MPLS, ISIS or similar routing protocols - knowledge in typical configurations and performance tuning.
**Preferred Qualifications:**
Preferred Qualifications:
11. 5+ years of experience understanding and mitigating network hardware and topology failures.
12. Proficient level knowledge of TCP/IP and IPv6.
13. Experience operating and designing Software Defined Networking-based backbone networks.
14. Knowledge in routing and switching - hardware design and knowledge of forwarding and data planes.
15. Experience developing and understanding network device configuration for at least one vendor (Juniper, Cisco, Arista, Brocade, etc.).
16. Experience working in a multi-vendor network environment.
17. Experience with developing distributed systems and operating them at scale.
18. Experience with automation frameworks and tools such as Ansible, Puppet, or Chef.
19. Experience in configuration and maintenance of network devices and Network Management Systems, or applications such as web servers, load balancers, relational databases, storage systems and messaging systems.
20. Experience learning software, frameworks, and APIs.
**Industry:** Internet
This advertiser has chosen not to accept applicants from your region.

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)

London, London Newman Stewart

Posted today

Job Viewed

Tap Again To Close

Job Description

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)

Competitive Salary + Benefits (Dependent upon experience)

London


Our Client


An established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards.


The Role


The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements.


Key responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects.


The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage.


To Apply


This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.


About Us


Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

This advertiser has chosen not to accept applicants from your region.

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)

London, London Newman Stewart

Posted today

Job Viewed

Tap Again To Close

Job Description

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist) Competitive Salary Benefits (Dependent upon experience) London Our Client An established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards. The Role The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements. Key responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects. The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage. To Apply This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
This advertiser has chosen not to accept applicants from your region.

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)

London, London Newman Stewart

Posted today

Job Viewed

Tap Again To Close

Job Description

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist) Competitive Salary Benefits (Dependent upon experience) London Our Client An established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards. The Role The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements. Key responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects. The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage. To Apply This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Networking Jobs in London !

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)

London, London ZipRecruiter

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)nCompetitive Salary + Benefits (Dependent upon experience)nLondonnOur ClientnAn established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards.nThe Role

The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements.nKey responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects.nQualifications

The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage.nTo Apply

This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.nAbout Us

Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.

Automotive Dealership Network Support Administrator

Greater London, London £38000 - £42000 Annually Expert Employment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Network Support Administrator required to help support a European automotive retail network of car dealerships. By managing, maintaining and maximising the efficiency of the dealer network operations.

Requirements

Automotive Dealership Network administration experience.

Role

Administering contracts.

Reporting; MS Excel and CACI, including EU reports.

This advertiser has chosen not to accept applicants from your region.

Principal Service Desk Analyst - Azure, Azure AD/Networking/Storage/Azure Backu

London, London £35000 - £37000 annum Methods Business and Digital Technology

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Principal Support Analyst

As a Principal Support Analyst – Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. 

This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. 

About Methods

Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. 

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. 

Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. 

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. 

Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function.  Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models.  The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. 

Requirements

Key Responsibilities 

  • Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. 
  • Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. 
  • Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. 
  • Collaborate with project teams to support cloud migrations and service transitions. 
  • Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. 
  • Contribute to root cause analysis and implement service improvements. 
  • Assist in developing and enforcing operational best practices and documentation. 
  • Participate in technical reviews, knowledge sharing, and internal training sessions. 
  • Support the onboarding of new customers and services into the managed support model. 

Technical Expertise 

  • Strong knowledge of Microsoft Azure, including: 
  • Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) 
  • Azure Backup, Site Recovery, and hybrid cloud configurations 
  • Infrastructure as Code (ARM, Bicep, or Terraform) 
  • Experience with virtualization platforms (VMware, Hyper-V) 
  • Proficient in scripting and automation (PowerShell, Azure CLI) 
  • Solid understanding of networking fundamentals (DNS, VPN, firewalls) 
  • Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) 

Professional Experience 

  • Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. 
  • Demonstrated ability to resolve complex technical issues and mentor junior staff. 
  • Experience working in a structured support environment with defined SLAs and escalation paths. 

Certifications (Preferred) 

  • Microsoft Certified: Azure Administrator Associate or equivalent 
  • Microsoft Certified: Azure Solutions Architect (desirable) 
  • ITIL Foundation or higher 
  • SC Clearance (or eligibility to obtain) 

Soft Skills 

  • Excellent communication and interpersonal skills 
  • Strong analytical and problem-solving abilities 
  • Proactive, self-motivated, and collaborative 
  • Able to explain technical concepts clearly to both technical and non-technical audiences 

Career Development 

  • Access to Microsoft certification programs and exam vouchers 
  • Online training via Pluralsight 
  • Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles 

Work Environment 

  • Primarily home-based with occasional travel to customer sites and the London office 
  • Flexible working arrangements and a collaborative team culture 

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. 

Benefits

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

  • Autonomy to develop and grow your skills and experience
  • Be part of exciting project work that is making a difference in society
  • Strong, inspiring and thought-provoking leadership
  • A supportive and collaborative environment

Development – access to LinkedIn Learning, a management development programme, and training

Wellness – 24/7 confidential employee assistance programme

Flexible Working – including home working and part time

Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus – based on company and individual performance

Life Assurance – of 4 times base salary

Private Medical Insurance – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website ( )

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Networking Jobs View All Jobs in London