76 Technology jobs in Fife

IT Support Engineer (1st/2nd Line)

Edinburgh

£26k - £30k

Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for an IT Support professional to come in and take up this exciting opportunity within the company.

• Microsoft Office 365/Azure
• Exchange Online, SharePoint, OneDrive for Business
• Network technologies including switching, wireless and firewalls.
• Remote working technologies like Remote Desktop and VPN
• A passion for technology is essential
• Driving license

Why join?

They're not your typical IT Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction.

They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in.

• A friendly, fun and supportive team
• Opportunities for training and working with the latest technologies
• Good quality technology and tools for you to use
• Competitive pay and conditions
• Work from home options
• Above all, a genuinely strong, friendly and diverse culture and a flexible workplace that their team enjoys.

Job Overview

Morris Sinclair is proud to be partnering with a prestigious organisation located in the heart of Edinburgh. Known for its dynamic, growth-oriented culture, this organisation is set to expand significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits.

We’re currently seeking an IT Support Analyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office 365 and Mobile Device Management (MDM) via Intune is highly desirable.

• Windows operating systems
• Office 365

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

IT Support Engineer

Edinburgh/Hybrid - Salary up to £40,000

I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland.

Benefits:

• Salary up to £40,000
• 30 day holiday allowance
• Private Health Insurance

The Role:

• Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365.
• Microsoft Entra / Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc).
• Travel to client offices around Scotland as needed to resolve urgent issues, perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel).
• Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs.
• Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place.

About You:

• Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively.
• Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management is required.
• Excellent IT problem-solving skills with the ability to methodically diagnose and fix issues across hardware, software, and networking. You can resolve most 2nd-line issues independently and know when to escalate complex problems.
• You’re a clear and patient communicator who can support customers of varying technical ability. Fluent written and spoken English is required for documentation and user interaction.

Apply Now! If you are ready to take on this exciting challenge and help shape the future of workplace technology, we would love to hear from you!

Bright Purple is proud to be an equal opportunities employer. We partner with clients who share our commitment to diversity and inclusion across the industry.

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IT Support Analyst – 2nd Line - Permanent – Edinburgh

Change Digital is currently recruiting on behalf of a well-established Scottish organization with offices in Edinburgh and Glasgow. They are seeking a 2nd Line Support IT Analyst to join their team. This is an exciting opportunity to join a forward-thinking company that values a supportive, collaborative, and innovative culture.

Skills required include:

• Maintaining and deploying the company’s laptop and desktop operating systems and applications (OS Application Deployment)
• Experience with Windows 10, MS Office, Active Directory, MS Exchange, and iOS configuration (including EMM experience)

This role is based in Edinburgh with 2-3 days onsite and the remainder of the week can be worked remotely. If you possess the required skills and are seeking your next career move, please submit your latest CV for immediate consideration.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Information Technology
• Industry: Legal Services

Referrals can double your chances of interviewing at Change Digital – Digital & Tech Recruitment.

Locations:

• Loanhead, Scotland, United Kingdom - 4 weeks ago
• Edinburgh, Scotland, United Kingdom - 3 days ago
• City of Edinburgh, Scotland, United Kingdom - 16 hours ago
• Edinburgh, Scotland, United Kingdom - 3 weeks ago
• Edinburgh, Scotland, United Kingdom - 1 week ago

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This range is provided by Hott Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Role: IT Account Manager

Location: Edinburgh (remote working if preferred - field visits required)

I am working with a leading Managed Print Servicing organisation, who are leading the way in sustainability in the sector. With a business model to reduce environmental impact and extend the lifespan of technology, this is a great opportunity for a IT Account Manager that has a passion for technology as well as sustainability to join a growing sales team.

The Role:

As a Sales Account Manager, you play a key role in driving business growth by identifying new opportunities, building existing relationships and promoting new sustainability workplace solutions.

Responsibilities:

1. Sales & Business Development: Identify, target and secure new business opportunities for Managed Print Services Solutions.
2. Account Management & Client Relationship: Build & Maintain strong relationships with existing clients. Provide guidance with regular client meetings.
3. Sustainability Promotion: Promote the company's sustainability solution.
4. Proposal & Contract Management: Prepare & Present sales proposals. Negotiate contracts and services agreements and ensure they are inline with policies and legal requirements.

About you:

• Proven experience in sales, ideally within Managed Print Services (MPS), office technology, or IT solutions.
• A strong track record of winning new business and managing key accounts.
• Passion for sustainability and a commitment to driving circular economy initiatives.
• Excellent communication, negotiation, and relationship building skills.

In Return:

• Opportunities to progress and grow your career.
• 23 days holiday plus bank holidays, rising to 28 days after 5 years.
• Bonus scheme based on performance.
• Agile Perks reward platform offering discounts and great deals.
• Remote working if preferred with field visits required.

Mid-Senior level

Full-time

Information Services and IT Services and IT Consulting

This range is provided by Net Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Net Talent

Net Talent are delighted to be partnering with an ambitious Managed Security Service Provider established in Scotland with a growing global footprint. They are driven to help protect organisations against the rising threat of cyber-attacks in an ever-evolving digital world.

The have become a known Microsoft Security Partner with NCSC status as well as several prestigious awards to their name. More importantly, they are a people focused organisation who recognise their success is all down to the employees who make it happen. This is their biggest achievement!

The Service Desk Engineer serves as the primary point of contact for all IT support requests within the business, ensuring seamless technology operations that enable our consultants and internal teams to deliver exceptional client services. This role is critical in maintaining business continuity by providing first-line technical support, incident management, and problem resolution while upholding the highest standards of information security that our clients expect.

Technical Support & Incident Management

• Provide technical support via phone, email, and ticketing systems for hardware, software, and network issues
• Triage and prioritise incoming support requests based on business impact and urgency
• Diagnose and resolve technical problems or escalate complex issues to appropriate specialist teams
• Maintain detailed incident records and ensure timely communication with end users

System Administration & Maintenance

• Perform routine maintenance tasks on servers, workstations, and network infrastructure
• Manage user accounts, permissions, and access rights across various systems and applications
• Deploy and configure new hardware and software according to company standards
• Monitor system performance and proactively identify potential issues before they impact operations

Security & Compliance

• Ensure all support activities comply with cyber security best practices and industry standards
• Assist with security incident response when required, following established protocols
• Maintain strict confidentiality of sensitive client and company information
• Support compliance audits and security assessments as needed

Documentation & Process Improvement

• Create and maintain technical documentation, knowledge base articles, and user guides
• Contribute to the development and refinement of IT policies and procedures
• Participate in continuous improvement initiatives to enhance service delivery
• Provide feedback on recurring issues to help prevent future incidents

What we are looking for

Technical Skills

• Strong knowledge of Windows and Mac operating systems, including troubleshooting and administration
• Proficiency with Microsoft Office 365, Active Directory, and cloud-based services
• Understanding of network fundamentals including TCP/IP, DNS, DHCP, and VPN technologies
• Experience with ticketing systems
• Familiarity with cyber security tools and concepts including firewalls, antivirus, and endpoint protection
• Basic scripting knowledge (PowerShell, Python, or Bash) for automation tasks
• Understanding of ITIL framework and IT service management best practices
• Knowledge of cybersecurity principles and common threats
• Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements
• Familiarity with business continuity and disaster recovery concepts

What’s on Offer?

• 35 days holiday
• Employee assistance programme

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Senior Information Technology Support Engineer

If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture with open communication, direct collaboration with leadership, and recognition for your contributions.

Key Responsibilities:

• Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365.
• Microsoft Entra / Azure AD Administration: Manage users, groups, access, and support cloud identity issues.
• Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site.
• On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided).
• Ticket & Documentation Management: Log issues, track progress, and document resolutions.
• System Maintenance: Proactively monitor customer systems and remediate alerts.
• Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations.
• Continuous Improvement: Contribute to the knowledge base and help refine processes.

Essential Qualifications & Experience:

• Right to Work in the UK: Legal authorisation to work in the UK is required.
• MSP Experience: Previous experience in an MSP or IT support provider environment.
• Technical Skills: Strong hands-on experience with Windows 11, MacOS, and Microsoft 365 administration.
• Troubleshooting: Excellent IT problem-solving skills.
• Communication: Outstanding interpersonal skills and fluent written and spoken English.
• Team Player: Proven ability to work collaboratively in a small team.
• Task Ownership: Organised, self-motivated, and able to manage workload independently.
• Certifications/Training: Relevant IT certifications or equivalent knowledge.

We are an equal opportunities employer and welcome applications from all qualified candidates.

About the job.

National Highways has an exciting opportunity within the North West region for a Technology Engineer, working with specialists and helping to improve the National Highway infrastructure and drive customer safety.

As an Engineer you will be responsible for delivering schemes, using your technical and stakeholder skills to help shape and coordinate the identification of asset needs and development of roadside technology schemes to defined asset policies and standards.

This position will be based in Manchester, Warrington, Penrith or Preston with a balance of remote and office-based work.

Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment.

• The development of technology improvement schemes and/or renewals, including the compiling of relevant documents, evidence and options for value management, taking into account new techniques, materials, buildability and costs.
• Assisting with the collation, identification and evaluation of asset data to develop early solutions, to agreed methodologies and prioritisation criteria.
• Identifying, preparing briefs and managing delivery of survey works that support the improvement and/or renewal of assets.
• Contributing to the regions asset led forward programme and initial scheme development.
• Providing technical support to Project Managers by assisting with materials approvals, vetting of contractors compliance, inspection support on site, and reviewing health and safety files.

About you.

• Degree or HND in relevant discipline and appropriate experience
• Knowledge of ITS (Intelligence Technology Systems)
• Demonstrate an understanding of Design Manual for Roads and Bridges standards and their application on the highways network.
• Experience in AutoCAD
• Experience in relevant construction and delivery methods and knowledge of CDM 2015

About us.

Here at National Highways, we manage and improve Englands motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.Were proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then youll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including anEmployee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.

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