4 Technology jobs in Northern Ireland
VP - CIB Technology
Belfast, Northern Ireland
TD Bank
Posted 4 days ago
Job Viewed
Job Description
**Work Location** :
Belfast, United Kingdom
**Hours:**
35
**Line of Business:**
Technology Solutions
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Develop and implement standard support model and processes by using industry best practices
+ Oversee detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans
+ Act as an expert resource providing insight and recommendations based on industry practices and emerging technology trends within application support field
+ Define, deploy and/or lead systems / applications activities to support clients and applications
+ Identify, recommend, source, negotiate and implement improvements/solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs
+ Influence product direction, foresee issues and gaps, identify solutions, and work comfortably with leading edge products that are untested/ unproven in the market
+ Manage complex application deployment in load balanced service-oriented environment
+ May help test, debug, and performance analyze and document environment components
+ Troubleshoot initial failures, coordination of resolution efforts and communication with appropriate members
+ Work with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project
+ Collaborate with business leaders, IT professionals, vendors / outsourced partners to assess viability/priority of projects/initiatives and ensure issues are clearly communicated
+ Lead / contribute to the project management processes conduct pre and post implementation reviews
+ Integrate technical solutions with the business environment, recognizing systems interdependencies and reusability, and ensuring seamless delivery
+ Ensure appropriate security levels are established and maintained for processes, information exchange and system implementations
+ Provide 2nd and 3rd level support for production incidents as required and provide single point of contact for business communications related to production incidents, escalate as required
+ Drive and manage controls environment (including processes), covering change management, production implementation, compliance and audit controls, and business continuity (both application and resource)
+ Work in strategic partnership with development and delivery teams to continually identify and create opportunities to increase application stability of production environment
**SHAREHOLDER**
+ Review, define, enforce and influence standards and appropriate quality measures/metrics
+ Ensure systems and operational availability meets or exceeds negotiated service levels, and report results as required
+ Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
+ Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
+ Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
+ Assist in the development/maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents
+ Continuously enhance knowledge/expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutions
+ Develop/maintain expertise of system development methodologies, key business initiatives/issues, IT implications for systems/technologies and impact on business solutions
+ Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness
+ May develop and/or contribute to negotiations of third party contracts/agreements
**EMPLOYEE / TEAM**
+ Work effectively as a team, supporting other members of the team in resolving critical service issues
+ Prioritize and manage own workload in order to deliver quality results and meet timelines
+ Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
+ Participate in knowledge transfer within the team and business units
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
**BREADTH & DEPTH**
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
+ Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
+ Assignments are highly complex and multifaceted
+ May monitor, coach/ educate a small team of IT professionals
+ Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
+ Generally reports to a Senior Manager or Executive
**EXPERIENCE & EDUCATION**
+ Undergraduate degree or Technical Certificate
+ Graduate degree, preferred
+ 7+ years relevant experience
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Belfast, United Kingdom
**Hours:**
35
**Line of Business:**
Technology Solutions
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Develop and implement standard support model and processes by using industry best practices
+ Oversee detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans
+ Act as an expert resource providing insight and recommendations based on industry practices and emerging technology trends within application support field
+ Define, deploy and/or lead systems / applications activities to support clients and applications
+ Identify, recommend, source, negotiate and implement improvements/solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs
+ Influence product direction, foresee issues and gaps, identify solutions, and work comfortably with leading edge products that are untested/ unproven in the market
+ Manage complex application deployment in load balanced service-oriented environment
+ May help test, debug, and performance analyze and document environment components
+ Troubleshoot initial failures, coordination of resolution efforts and communication with appropriate members
+ Work with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project
+ Collaborate with business leaders, IT professionals, vendors / outsourced partners to assess viability/priority of projects/initiatives and ensure issues are clearly communicated
+ Lead / contribute to the project management processes conduct pre and post implementation reviews
+ Integrate technical solutions with the business environment, recognizing systems interdependencies and reusability, and ensuring seamless delivery
+ Ensure appropriate security levels are established and maintained for processes, information exchange and system implementations
+ Provide 2nd and 3rd level support for production incidents as required and provide single point of contact for business communications related to production incidents, escalate as required
+ Drive and manage controls environment (including processes), covering change management, production implementation, compliance and audit controls, and business continuity (both application and resource)
+ Work in strategic partnership with development and delivery teams to continually identify and create opportunities to increase application stability of production environment
**SHAREHOLDER**
+ Review, define, enforce and influence standards and appropriate quality measures/metrics
+ Ensure systems and operational availability meets or exceeds negotiated service levels, and report results as required
+ Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
+ Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
+ Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
+ Assist in the development/maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents
+ Continuously enhance knowledge/expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutions
+ Develop/maintain expertise of system development methodologies, key business initiatives/issues, IT implications for systems/technologies and impact on business solutions
+ Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness
+ May develop and/or contribute to negotiations of third party contracts/agreements
**EMPLOYEE / TEAM**
+ Work effectively as a team, supporting other members of the team in resolving critical service issues
+ Prioritize and manage own workload in order to deliver quality results and meet timelines
+ Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
+ Participate in knowledge transfer within the team and business units
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
**BREADTH & DEPTH**
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
+ Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
+ Assignments are highly complex and multifaceted
+ May monitor, coach/ educate a small team of IT professionals
+ Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
+ Generally reports to a Senior Manager or Executive
**EXPERIENCE & EDUCATION**
+ Undergraduate degree or Technical Certificate
+ Graduate degree, preferred
+ 7+ years relevant experience
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
This advertiser has chosen not to accept applicants from your region.
0
Operational Risk Officer - Technology - Vice President
Belfast, Northern Ireland
Citigroup
Posted 2 days ago
Job Viewed
Job Description
**Excited to grow your career?**
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Technology Chief Operating Office.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**What you'll do**
+ Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
+ Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
+ Governance and oversight may include (not limited to) technology operational risk, risk for example.
+ Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
+ Resolves transactional level escalations coming from the vendor or internal partners
+ Analyses a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
+ Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
+ Collaborates to resolve any issues which fall within the terms of the contract.
+ Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**What we'll need from you**
+ Previous experience of Operational Risk policies, technology and tools.
+ Understanding of Risk Management Technology.
+ Experience navigating and networking across an enterprise utilizing internal and external resources
+ Third Party Oversight/Vendor Oversight experience preferred
+ Business writing experience preferred
+ In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.
+ Analytical Thinking
+ Controls Design
+ Policy procedure and regulation
+ Risk Control and Monitoring
+ Risk Identification and Assessment
**Education**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
**What we can offer you**
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-MP4
---
**Job Family Group:**
Risk Management
---
**Job Family:**
Operational Risk
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Technology Chief Operating Office.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**What you'll do**
+ Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
+ Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
+ Governance and oversight may include (not limited to) technology operational risk, risk for example.
+ Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
+ Resolves transactional level escalations coming from the vendor or internal partners
+ Analyses a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
+ Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
+ Collaborates to resolve any issues which fall within the terms of the contract.
+ Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**What we'll need from you**
+ Previous experience of Operational Risk policies, technology and tools.
+ Understanding of Risk Management Technology.
+ Experience navigating and networking across an enterprise utilizing internal and external resources
+ Third Party Oversight/Vendor Oversight experience preferred
+ Business writing experience preferred
+ In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.
+ Analytical Thinking
+ Controls Design
+ Policy procedure and regulation
+ Risk Control and Monitoring
+ Risk Identification and Assessment
**Education**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
**What we can offer you**
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-MP4
---
**Job Family Group:**
Risk Management
---
**Job Family:**
Operational Risk
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
1
Senior Business Analyst - Markets Technology (Operations)
Belfast, Northern Ireland
Citigroup
Posted 15 days ago
Job Viewed
Job Description
**Overview**
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**What We do / The Team**
Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and external clients.
A highly motivated Business Analyst is required to lead requirements, design and implementation for critical cross functional changes impacting our Markets Operations partners. This exciting role will blend a mix of technical acumen, detailed analysis, problem solving and communication skills to drive activity at pace whilst identifying and mitigating risks and issues.
Our team focuses on Data and Controls linked Citi wide Transformation commitments and therefore requires a focused and diligent individual who can challenge and drive business outcomes. We are execution focused and responsible for deliverables across multiple teams and geographies.
**Role Overview/What will you do:**
This role will manage requirements, dependencies, communication and engagement across multiple areas to define and drive a holistic solution. A broad understanding of Markets products and lifecycles with the ability to quickly grasp detail is essential. Our stakeholders and partners are based at Citi sites globally.
Core activities will be to:
+ Requirements Elicitation: Gather and analyze business requirements, translating strategic objectives into tangible deliverables and measurable outcomes. Focus on understanding the "why" behind requests and provide credible challenge using subject matter and industry expertise. Partner with our application teams to design solutions that can be delivered effectively.
+ Gap Analysis: Identify gaps between current and desired business processes, proposing solutions that drive improvements and with consideration of upstream/downstream and data impacts.
+ Stakeholder Management: Effectively communicate with stakeholders, ensuring alignment on desired business outcomes and managing expectations throughout the project lifecycle. Coordinate and provide guidance and ownership to application teams across Markets Technology to meet desired outcomes.
+ Change Management: Support change management activities, focusing on user adoption and realizing the intended business outcomes of the new processes or systems. Provide in-depth understanding of how areas collectively integrate across functions as well as coordinate and contribute to the objectives.
+ Data Analysis: Analyze data to validate and prioritize requirements and provide insights that contribute to business outcomes. Track key metrics and report on progress toward goals.
+ Documentation and Reporting: Create and maintain documentation related to projects, processes, and achieved business outcomes. Prepare reports and presentations for stakeholders that clearly demonstrate the impact of implemented solutions on business objectives.
+ Leadership: Regularly assume informal leadership role within teams by influencing decisions through advice, and/or facilitating services to others in area of specialization.
+ Risk and Issue Management: Identify, assess and mitigate project risks and issues ahead of time. Plan ahead and develop contingency plans for potential risks
**Key Skills and Experience required:**
This role is varied and will provide exposure to different parts of our Markets business for ongoing career development. To get started we are looking for:
+ Experience: Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business outcomes. Project experience in Financial Services domain.
+ Domain Expertise: Knowledge of Financial Markets products and services and wider-Banking domains will provide the ability to credibly challenge and drive solutions. An understanding of how technology solutions are critical to business outcomes within these domains is essential.
+ Analytical Skills: Strong analytical and problem-solving abilities, with the ability to think critically and strategically about how solutions contribute to business outcomes. Uses strong analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
+ Data Skills: Demonstrable experience in working with large data sets in Excel or more advanced tools and ability to drive insights from data.
+ Communication Skills: Excellent verbal and written communication skills, including the ability to articulate complex information clearly and concisely, connecting technical solutions to business outcomes for both technical and non-technical audiences. Strong diplomacy skills to resolve and influence conflicting views.
+ Technical Skills: This role sits within Citi Technology and the ability to think, design and communicate in a way that considers solution Engineering is important.
+ Education: Bachelor's/University degree or equivalent experience
**Any Beneficial / Nice to have skills and experience:**
An outstanding candidate would also have exposure to:
+ Domain Knowledge: Understanding of Operations flows within a Capital Markets business
+ Technical Proficiency: Familiarity with software tools and techniques, including requirements management tools, modelling tools (e.g., Visio), and data analysis tools (e.g., Excel, SQL). Proficiency in Python and SQL is highly beneficial. Experience with Agile/Scrum methodologies is a plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**What we'll provide you**
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ 27 days annual leave (plus bank holidays)
+ A discretional annual performance related bonus
+ Private Medical Care & Life Insurance
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Visit our?Global Benefits?page to learn more. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
---
**Job Family Group:**
Technology
---
**Job Family:**
Technology Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**What We do / The Team**
Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and external clients.
A highly motivated Business Analyst is required to lead requirements, design and implementation for critical cross functional changes impacting our Markets Operations partners. This exciting role will blend a mix of technical acumen, detailed analysis, problem solving and communication skills to drive activity at pace whilst identifying and mitigating risks and issues.
Our team focuses on Data and Controls linked Citi wide Transformation commitments and therefore requires a focused and diligent individual who can challenge and drive business outcomes. We are execution focused and responsible for deliverables across multiple teams and geographies.
**Role Overview/What will you do:**
This role will manage requirements, dependencies, communication and engagement across multiple areas to define and drive a holistic solution. A broad understanding of Markets products and lifecycles with the ability to quickly grasp detail is essential. Our stakeholders and partners are based at Citi sites globally.
Core activities will be to:
+ Requirements Elicitation: Gather and analyze business requirements, translating strategic objectives into tangible deliverables and measurable outcomes. Focus on understanding the "why" behind requests and provide credible challenge using subject matter and industry expertise. Partner with our application teams to design solutions that can be delivered effectively.
+ Gap Analysis: Identify gaps between current and desired business processes, proposing solutions that drive improvements and with consideration of upstream/downstream and data impacts.
+ Stakeholder Management: Effectively communicate with stakeholders, ensuring alignment on desired business outcomes and managing expectations throughout the project lifecycle. Coordinate and provide guidance and ownership to application teams across Markets Technology to meet desired outcomes.
+ Change Management: Support change management activities, focusing on user adoption and realizing the intended business outcomes of the new processes or systems. Provide in-depth understanding of how areas collectively integrate across functions as well as coordinate and contribute to the objectives.
+ Data Analysis: Analyze data to validate and prioritize requirements and provide insights that contribute to business outcomes. Track key metrics and report on progress toward goals.
+ Documentation and Reporting: Create and maintain documentation related to projects, processes, and achieved business outcomes. Prepare reports and presentations for stakeholders that clearly demonstrate the impact of implemented solutions on business objectives.
+ Leadership: Regularly assume informal leadership role within teams by influencing decisions through advice, and/or facilitating services to others in area of specialization.
+ Risk and Issue Management: Identify, assess and mitigate project risks and issues ahead of time. Plan ahead and develop contingency plans for potential risks
**Key Skills and Experience required:**
This role is varied and will provide exposure to different parts of our Markets business for ongoing career development. To get started we are looking for:
+ Experience: Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business outcomes. Project experience in Financial Services domain.
+ Domain Expertise: Knowledge of Financial Markets products and services and wider-Banking domains will provide the ability to credibly challenge and drive solutions. An understanding of how technology solutions are critical to business outcomes within these domains is essential.
+ Analytical Skills: Strong analytical and problem-solving abilities, with the ability to think critically and strategically about how solutions contribute to business outcomes. Uses strong analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
+ Data Skills: Demonstrable experience in working with large data sets in Excel or more advanced tools and ability to drive insights from data.
+ Communication Skills: Excellent verbal and written communication skills, including the ability to articulate complex information clearly and concisely, connecting technical solutions to business outcomes for both technical and non-technical audiences. Strong diplomacy skills to resolve and influence conflicting views.
+ Technical Skills: This role sits within Citi Technology and the ability to think, design and communicate in a way that considers solution Engineering is important.
+ Education: Bachelor's/University degree or equivalent experience
**Any Beneficial / Nice to have skills and experience:**
An outstanding candidate would also have exposure to:
+ Domain Knowledge: Understanding of Operations flows within a Capital Markets business
+ Technical Proficiency: Familiarity with software tools and techniques, including requirements management tools, modelling tools (e.g., Visio), and data analysis tools (e.g., Excel, SQL). Proficiency in Python and SQL is highly beneficial. Experience with Agile/Scrum methodologies is a plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**What we'll provide you**
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ 27 days annual leave (plus bank holidays)
+ A discretional annual performance related bonus
+ Private Medical Care & Life Insurance
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Visit our?Global Benefits?page to learn more. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
---
**Job Family Group:**
Technology
---
**Job Family:**
Technology Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
2
Senior IT Business Analyst - Markets Risk and Controls Technology
Belfast, Northern Ireland
Citigroup
Posted 15 days ago
Job Viewed
Job Description
**Overview**
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**What We do / The Team**
We are seeking a Senior Business Analyst for Markets Risk and Controls Technology who is accountable for the delivery of complex/critical/large professional disciplinary areas. The successful candidate will be responsible for contributing towards the software development of applications focused on controls/alerts/dispositioning within the Markets Business Controls Technology group, with focus on Compliance Risk Programs. The candidate will work directly with bright and innovative individuals on both the business and technology side. Applies in-depth understanding of the business impact of technical contributions. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function.
**Role Overview/What will you do:**
+ Gather business requirements, perform detailed analysis, and produce associated functional specifications across multiple functions.
+ Develop Subject Matter Expertise on key applications within the Markets Risk and Control space
+ Ensure adherence to and develop best practices supporting Citi's Project Management Standards
+ Ensure the business needs are met with the most elegant and timely technology solutions
+ Ensuring proper development life cycle is followed with artefacts to support Internal Audit and any inquiries
+ Go-live support, investigation of issues.
+ Partner with business & technology leads globally to deliver an E2E solution.
+ Partner with business, technology and stakeholders to suggest innovative solutions to existing issues
+ Work with technology leads across various teams to accomplish the project objectives
**Responsibilities:**
+ Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
+ Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
+ Support system change processes from requirements through implementation and provide input based on analysis of information
+ Consult with business clients to determine system functional specifications and provides user and operational support
+ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
+ Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
+ Proven interpersonal, data analysis, diplomatic, management and prioritization skills
+ Consistently demonstrate clear and concise written and verbal communication
+ Proven ability to manage multiple activities and build/develop working relationships
+ Proven self-motivation to take initiative and master new tasks quickly
+ Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
+ Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
+ Strong verbal and written communication skills.
+ Strong problem-solving skills and ability to think strategically.
+ Familiarity with agile methodologies.
**What we'll provide you**
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ 27 days annual leave (plus bank holidays)
+ A discretional annual performance related bonus
+ Private Medical Care & Life Insurance
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Visit our?Global Benefits?page to learn more. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
---
**Job Family Group:**
Technology
---
**Job Family:**
Business Analysis / Client Services
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**What We do / The Team**
We are seeking a Senior Business Analyst for Markets Risk and Controls Technology who is accountable for the delivery of complex/critical/large professional disciplinary areas. The successful candidate will be responsible for contributing towards the software development of applications focused on controls/alerts/dispositioning within the Markets Business Controls Technology group, with focus on Compliance Risk Programs. The candidate will work directly with bright and innovative individuals on both the business and technology side. Applies in-depth understanding of the business impact of technical contributions. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function.
**Role Overview/What will you do:**
+ Gather business requirements, perform detailed analysis, and produce associated functional specifications across multiple functions.
+ Develop Subject Matter Expertise on key applications within the Markets Risk and Control space
+ Ensure adherence to and develop best practices supporting Citi's Project Management Standards
+ Ensure the business needs are met with the most elegant and timely technology solutions
+ Ensuring proper development life cycle is followed with artefacts to support Internal Audit and any inquiries
+ Go-live support, investigation of issues.
+ Partner with business & technology leads globally to deliver an E2E solution.
+ Partner with business, technology and stakeholders to suggest innovative solutions to existing issues
+ Work with technology leads across various teams to accomplish the project objectives
**Responsibilities:**
+ Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
+ Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
+ Support system change processes from requirements through implementation and provide input based on analysis of information
+ Consult with business clients to determine system functional specifications and provides user and operational support
+ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
+ Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
+ Proven interpersonal, data analysis, diplomatic, management and prioritization skills
+ Consistently demonstrate clear and concise written and verbal communication
+ Proven ability to manage multiple activities and build/develop working relationships
+ Proven self-motivation to take initiative and master new tasks quickly
+ Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
+ Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
+ Strong verbal and written communication skills.
+ Strong problem-solving skills and ability to think strategically.
+ Familiarity with agile methodologies.
**What we'll provide you**
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ 27 days annual leave (plus bank holidays)
+ A discretional annual performance related bonus
+ Private Medical Care & Life Insurance
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Visit our?Global Benefits?page to learn more. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
---
**Job Family Group:**
Technology
---
**Job Family:**
Business Analysis / Client Services
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
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