1911 Tesco jobs in London

Commercial Controller - Tesco

Fitzrovia, London Bakkavor Group

Posted 5 days ago

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Job Description

permanent
We bring out the best in each other

Commercial Controller (Tesco Desserts)

Location: Fitzroy Place, London / Newark with Hybrid Working

Business Area: Commercial
Contract Type: 12 month - FTC

Working Hours: Monday to Friday 8:30am to 5:00pm

Why join us?

We're a family and that's what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be.

About the role

We're proud to offer you a career with real scope for development. To reward your hard work and ambition as a talented Commercial Controller with plenty of support and opportunity. And empower you to drive your own success and create a career you can be proud of too.

In this busy and exciting role, you will be responsible for creation, development and implementation of Tesco Desserts strategic account plans within the customer teams to drive profitable growth for Bakkavor Group and Tesco - whilst ensuring plans align to overarching the Bakkavor Tesco Customer strategy.

Role Accountabilities

Customer Relationship
  • Owns day to day Tesco retailer relationship with clear responsibility across the Desserts & ISB Category from Buyer to Trading Manager level & other key retail contacts (supply chain, NPD) building long term collaborative relationships
  • Highly commercially astute and leverages insights to improve and develop customer relationship, internal relationships within Commercial & wider Bakkavor team
  • Responsible for achievement of Bakkavor & Tescos key KPIs
  • Leads communication across the NWT re Account projects and activity
  • Brings to life the Bakkavor values in terms of how we do business
  • Development & delivery of commercial strategy to leverage profitable growth
  • In conjunction with overarching customer / group strategy, creates, develops and implementation of the Tesco Account Plan/ Strategy across the Customer function, leveraging insights, cross functional alignment to generate a commercial advantage
  • Sets clear objectives / parameters to manage the account, driving specific actions / BV / retailer priorities to generate a commercial benefit
  • In conjunction with HOC, extends Account Plan to 3-year Category Vision plan with clear profitable growth plans for Bakkavor & Customer
NPD Commercial Management
  • Responsible for Commercial adherence within the account to the NPD process - ensuring all NPD / EPD follows correct commercial sign off etc/ procedure ahead of launch
  • Responsible for AITB & sign off in conjunction with Commercial Finance teams.
  • Responsible for customer NPD quote sheets & supports Commercial Managers in event of escalation
  • Develops Strategic thinking & presents NPD propositions to customers. Supports Commercial Managers in proposition development & selling strategic and negotiation tactics
  • Attends / supports Commercial Manager in relevant site development meeting.
  • Commercially responsible for accuracy of account NPD product database - tracking NPD costing position from concept to launch, along with performance post launch v costing
  • Accountable for Commercial PLR summary pack & key actions implementation -Bakkavor & Customer KPIs
Managing Costs End to End
  • Detailed understanding and make up of end-to-end cost
  • Managed cross functional workstream to generate end to end plan with clear measure in place to understand delivery to date and onward plan
  • Responsible for accurate implementation of retail cost models within account
  • Owns category margin improvement plan with clear targets and proactive management
  • Beacon of best practise, sharing learnings & experience across Bakkavor
Market Expertise
  • Full understanding & detailed knowledge of relevant category including market performance, competitor dynamics and key metrics. Key abreast of key trends and impact they will have on relevant category
  • Leads internal NWT in generate monthly commercial performance report driving insight into action to achieve category goals
  • Customer Category champion- always abreast of shopper behaviour, U&O and key market trends
Commercial Management
  • Responsible for the RF Sales & Margin of Account with corrective action plans to deliver robust performance for Bakkavor &Customer
  • Responsible for account forecast & communication of key changes in demand / performance ensuring team completes reforecast to improve overall account forecast accuracy
  • Customer champion in S&OP -overseas team pack development and performance
  • Responsible for communication of all key product changes to the business (price changes / case size / promo/ launch / delist /amends) & adherence to relevant sector method of communication & ensures complete accuracy and timeliness of changes across all platforms
  • Generation of monthly reporting for BV and customer with clear action plan
  • Sign off promotional scoping , along with internal and customer set up
  • Analysis and communicates impact of promotional performance & make recommendations for future mechanics
People - Leads and develops and effective team
  • Inspire, motivate and lead team through encouraging collaboration, innovation by ensuring an open and inclusive culture
  • Be a beacon of Better Behaviour, Better Bakkavor
  • Active & engaged member of the Commercial Customer family
  • Ensure all team member have 5 Live Objectives
  • Encourage and engage in effective feedback promoting a balanced and constructive culture. Ensure each team member has a clear PDDs with regular review to drive personal improvement / address any development needs
About you
  • Considerable experience in Customer / Commercial Management within FPF or across retail sector at a Senior Buyer level
  • Effective communication, leadership and project management skills
  • Analytical, KPI and understand how to drive performance to achieve desired results
  • Leads & builds trusting relationships through proactive engaging team work, influencing key stakeholders through the Bakkavor values
  • Inspirational People Manager focused on coaching & develop a strong and high effective team
  • Dynamic, agile & innovative in approach
  • Highly capable in use of category management & ensure team embraces principles to deliver commercial benefit
  • Leads customer end to end process driving profitable benefit for Bakkavor & customer
  • Highly Resilient, adaptable to change, challenge norms
  • Expert in Microsoft PowerPoint, Excel and Word
  • Self-starter, leader, team player, adding value beyond requirements of job description
What you'll receive

As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

You'll enjoy:
  • Life Assurance (2.5 x salary)
  • Short Term Bonus Scheme
  • 25 days holiday
  • Staff Shop
  • Stakeholder Pension Scheme
  • MyBargains Discount Platform
  • Personal Accident Insurance
  • Free Independent Mortgage Advice
  • Employee Assistance Programme
  • A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
  • Discounted tutoring for children
  • Access to financial learning tools and affordable loans via your salary
  • Private Medical Insurance (employee & family cover)
  • Cash allowance (car)
  • Free Carparking
Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.

Proud to be Bakkavor

We're the biggest name you've never heard of. You've probably eaten our food. You just didn't realise it. Because as global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and breads for our customers in the UK, US and China. We're ambitious. We're full of ideas and we're ready for more people to join us who share our passion for quality - come and join our dedicated Bakkavor team!

Find out more and apply

#CVL

#LI-JM1
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Team Member - Tesco Cafe

London, London Tesco Ireland

Posted 6 days ago

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Job Description

About the role Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. Theyre the talented people making every day a little better for our customers. Now, you can join them. As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, youll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, youll help keep everything, from kitchen equipment to customer tables tidy and clean. Its a lively role, full of everyday challenges, but thats just one of the reasons its so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more. Please note that you need to be 18 or over to apply for this role. You will be responsible for Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures: Keeping kitchen equipment and utensils clean and tidy. Serving customers quickly, efficiently and with care. Following food safety and hygiene regulations while keeping daily records. Practising first in, first out (FIFO) stock rotation to keep our food fresh. Accepting deliveries and handling the safe storage of food. Being aware of (and following) all operational policies and procedures. Preparing, cooking, and serving food according to our cafés delicious menu. Making sure we maintain our standards and all food products are available. Knowing our cafés menu inside and out and serving food exactly as its intended. Resolving customer complaints and passing on information to the Café Manager. Staying up-to-date with business communications and exciting new initiatives. Clearing and sanitising tables so our café stays clean. You will need ou will need A commitment to hospitality and excellent customer service. Knowledge of Health and Safety standards. The ability to work efficiently and maintain a clean environment. Personal Comfortable working in a team. Great communicator with a proactive attitude. Ability to multitask and work well under pressure. Confident using your initiative to improve ways of working. Good at planning and keeping things organised. Adaptable to working in the buzz of a fast-paced environment. Whats in it for you? Alongside a fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work. These include but arent limited to:: Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco Request flexible working from day one Retirement savings plan Life Assurance Access to free wellbeing services with a range of resources to support your mind, body, and life An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home Uniform provided and policies to support you for all of lifes moments, big and small Holiday starting at 28 days (Including Bank Holidays) Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. About Us With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On. We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you. We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Were proud to have been accredited Disability Confident Leader and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here . On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.n
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Tesco Jobs in Sevenoaks Now Hiring

Sevenoaks, South East GREAT PAY £13-42 p/h

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Ready to tackle a fun and rewarding career? There are Tesco job openings in your area. Apply today and find the job that you have been looking for!
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Tesco Jobs in Basildon Now Hiring

Basildon, Eastern GREAT PAY £13-42 p/h

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Ready to tackle a fun and rewarding career? There are Tesco job openings in your area. Apply today and find the job that you have been looking for!
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Tesco Jobs in Slough Now Hiring

Slough, South East GREAT PAY £13-42 p/h

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Ready to tackle a fun and rewarding career? There are Tesco job openings in your area. Apply today and find the job that you have been looking for!
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Tesco Jobs in Thurrock Now Hiring

Thurrock, Eastern GREAT PAY £13-42 p/h

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Ready to tackle a fun and rewarding career? There are Tesco job openings in your area. Apply today and find the job that you have been looking for!
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Tesco Jobs in St Albans Now Hiring

St Albans, Eastern GREAT PAY £13-42 p/h

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Ready to tackle a fun and rewarding career? There are Tesco job openings in your area. Apply today and find the job that you have been looking for!
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About the latest Tesco Jobs in London !

Customer Service and Sales Assistant

Greater London, London Inc Recruitment

Posted 3 days ago

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Job Description

permanent

Customer service and sales assistant

Are you tired of Hospitality and Bar Work?

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?

Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?

Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.

Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.

Successful applicants can enjoy:

An Immediate Start in a fun and social environment

Great progression opportunities for ambitious candidates

National and International Travel Opportunities

A fantastic product coaching programme for sales advisors

Great uncapped weekly-earned commissions and fantastic incentives.

If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment.

Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.

People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer service and sales assistant

Tokyngton, London £24000 - £29000 Annually Inc Recruitment

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Customer service and sales assistant

Are you tired of Hospitality and Bar Work?

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?

Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?

Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.

Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.

Successful applicants can enjoy:

An Immediate Start in a fun and social environment

Great progression opportunities for ambitious candidates

National and International Travel Opportunities

A fantastic product coaching programme for sales advisors

Great uncapped weekly-earned commissions and fantastic incentives.

If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment.

Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.

People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer Service and Sales Assistant

Greater London, London Inc Recruitment

Posted 2 days ago

Job Viewed

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Job Description

full time

Customer service and sales assistant

Are you tired of Hospitality and Bar Work?

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?

Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?

Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.

Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.

Successful applicants can enjoy:

An Immediate Start in a fun and social environment

Great progression opportunities for ambitious candidates

National and International Travel Opportunities

A fantastic product coaching programme for sales advisors

Great uncapped weekly-earned commissions and fantastic incentives.

If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment.

Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.

People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.
 

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