44,644 Customer Experience Specialist jobs in the United Kingdom

MyclientisseekingaCustomerExperienceSpecialisttojointheirteamonapermanentbasis.

AsaCustomerExperienceSpecialistyouwillplayacrucialroleinenhancingtheserviceexperienceofourcustomers.YouwillbecomeanimportantpartofourCustomerCareTeamwheretheemphasisisplacedondeliveringexceptionalservice,timelyresponses,androbustsolutions.Thispositionisnotsimplyaboutaddressinginquiriesbutisinsteadfocusedoncreatingafriendly,trustworthy,andcustomer-centricenvironment.

KeyResponsibilities:

• Deliveroutstandingcustomerservicethroughdirectcommunicationviaphone,email,andchat,ensuringcustomerinquiriesareresolvedefficientlyandeffectively.
• Buildandnurturepositiverelationshipswithcustomers,activelylisteningtotheirneedsandconcerns,andofferingtailoredsolutions.
• Troubleshootandresolveissues,ensuringcustomersatisfactionthroughfollow-upandfeedbackchannels.
• Collaboratewithvariousinternaldepartmentstoescalateandaddresscomplexcustomerrequests,promotingaseamlessserviceexperience.
• Maintainaccuraterecordsofcustomerinteractionsandtransactions,documentingallcommunicationsthoroughlyintheCRMsystem.
• Continuouslylookforwaystoimproveprocessesandcustomerinteractions,contributingtoteamgoalsandinitiatives.
• Participateintraininganddevelopmentopportunitiestoenhancepersonalandprofessionalgrowth,whilestayingup-to-dateoncompanyproductsandservices.

Qualifications:

• Provenexperienceinacustomerservicerole,preferablywithinacall-centreorsimilarenvironment.
• Strongcommunicationskills,bothverbalandwritten,withtheabilitytoeffectivelyconveyinformationtodiverseaudiences.
• Excellentproblem-solvingskills,demonstratingtheabilitytonavigatechallengingsituationswithacalmandprofessionaldemeanour.
• Abilitytoworkcollaborativelywithteammembersandcross-functionaldepartments.
• FamiliaritywithCRMsystemsandcustomerservicesoftware,enhancingservicedeliveryandtracking.
• Apassionfordeliveringexceptionalcustomerexperiencesandacommitmenttopositiveoutcomes.

PrizePlacementsisactingasanemploymentbusinessfortemporarypositionsandanemploymentagencyforpermanentpositions.

Weregretthatweareunabletorespondtoallapplications.Ifyouhavenotheardfromuswithin7dayspleaseconsiderthatonthisoccasionyourCVhasnotbeenselectedforourclient

Customer Experience Specialist
**Company**
HSB
**Location**
Birkenhead
, United Kingdom
**Role: Customer Experience Specialist**
**Location: Birkenhead**
**Salary: £24,000**
**Hybrid working - 2 days per week in office**
**Role Purpose:**
To create long-term, trusting relationships with our customers and site contacts throughout the lifecycle of a development and provide a seamless customer journey. The Customer Experience Specialist is the key point of contact for customers post order, developing a culture of customer satisfaction through the timely, pro-active and thorough handling of all warranty and related technical queries, questions and site progress requirements from inception to completion. Operating strictly within FCA and other relevant Regulations.
**Your Responsibilities:**
+ Account ownership and to end management of the customer journey and experience.
+ To deliver the best possible customer service when dealing with existing or potential customers through excellent written and oral communication.
+ Working to internal personal and team Key Performance Indicators.
+ Frequently liaising with sales, surveying and all others teams as necessary to develop cross working relationships and facilitate an excellent experience for the customer.
+ Taking responsibility for actions and owning issues.
+ Proactively making frequency based progress calls and supporting the team to do this.
+ Serve as the lead point of contact for all customer account management matters, remote technical staff and all internal departments as to the progression of the site development.
+ Providing Extranet support for new customers.
+ Build and maintain strong, long-lasting client relationships.
+ Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
+ To identify to the Head of Segment any contentious/litigious issues at the earliest opportunity.
+ Collate daily figures to add onto the CSU End of Night report.
+ Ensuring systems contain correct information provided by the risk management teams to include names, email information and contact information.
+ Accurately record and log interaction with customers and update account information.
+ Undertake any other duties and administrative work as reasonably required.
+ To review own job description, at least annually, updating as necessary in conjunction with HR.
+ To comply at all times with the requirements of the Financial Services and Markets Act 2000 and FCA Rules.
+ Indexing documents to internal folders received from customers, surveyors and any 3rd party.
+ Chasing customers/ surveyors for outstanding documentation.
+ Conducting file reviews on plots reaching completion.
+ Dealing with customer queries from both internal and external customers (surveyors and customers/ sitebased queries).
+ Issuing cover notes on demand.
+ Completing site re-allocations on demand.
+ Gathering completion forecast data to provide to senior staff within Key Nationals.
+ Supporting additional technical staff such as Design Surveyors and Engineers.
**Your Skills & Experience:**
+ Highly motivated and well organised, displaying a positive mind-set and high energy
+ Excellent knowledge of Customer Service and prior experience is desirable
+ Confident in escalating and discussing issues with senior colleagues
+ Ability to follow and champion the MDIS culture and values
+ Demonstrable ability to use own initiative, with confidence to put forward new ideas and is flexible in personal approach
+ Committed to being a strong team player and remaining positive and approachable
+ Ambitious, willing to go above and beyond and is driven in achieving company goals and personal objectives.
+ Competent in Microsoft office namely: word, excel and outlook
+ Experience managing multiple customers, using various methods of communication
+ Experience in using computerised data management system is desirable
+ Experience in outbound telephone calling
+ Good planning and organisational skills
+ Demonstrate ability to use own initiative and flexible in personal approach
**Benefits Package**
+ Annual bonus
+ Excellent pension scheme
+ Private Medical Insurance
+ Enhanced Maternity/Paternity leave (after 2 years' service)
+ 25 days annual leave plus bank holidays plus 2 wellness days

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Be a key player in our Service Delivery Team
As an individual you will be responsible for first line responses to customer service requests by telep.

WHJS1_UKTJ

Customer Experience Customer Success Specialist (Transport & Automation)
Apply ( Location:Feltham, United Kingdom
+ Alternate LocationAnywhere in EMEA
+ Area of InterestCustomer Experience
+ Job TypeProfessional
+ Technology InterestService Provider
+ Job Id1445170
**Meet the Team**
The Customer Success Specialists (CSSs) are domain guides aligned with specific products or architectures. This role focuses on Automation and Internet Infrastructure across Service Providers, Finance, Public Sector, and Large Enterprises. The person will **work remotely within EMEA. Please note that this position** location is flexible and across EMEA. The CSS will support customers in the region and covering Mass Scale Infrastructure and Automation technologies.
CSSs deliver targeted engagements to increase product awareness, share standard methodologies, and drive adoption and business value. CSSs bring strategic vision, the latest technology from Cisco Engineering, and tactical expertise to ensure successful customer outcomes.
They also participate in the global CSS Community to share methodologies and success stories. Combining deep technical knowledge with business insight, CSSs provide consultative solutions to help customers realize value faster.
**Your Impact**
If you're looking for key involvement in crafting Cisco's future and Customer Experience, we have a place for you. As a CSS, you will play a vital role in ensuring our customers' success by providing technical mentorship, delivering ATXs and Accelerator sessions, and driving the adoption of Cisco's solutions.
You will collaborate closely with multi-functional teams, including Sales, Product Engineering, Customer Experience counterparts, architects, and engineers, to coordinate the adoption journey for multiple customers across EMEA. Your goal is to support them in achieving their objectives, delivering outstanding experiences, and encouraging long-term satisfaction.
The Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical authority that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco's fastest growing teams.
**In this role you will:**
+ Leverage domain expertise to proactively identify and mitigate risks and lead customer expectations for successful delivery and Licensing consumption/renewal
+ Provide lifecycle feedback to CX Product Management and CX Success Programs Teams
+ Advocate for Cisco's end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers.
**Minimum Qualifications**
+ Technical experience of 5+ years of relevant technical experience as Technical or Architecture lead in a customer facing consulting role.
Experience in AT LEAST TWO of the following technical fields:
+ Transport IP Core across large organizations (Service Provider, Finance, Public Sector, Enterprise)
+ Automation Environment (Cisco and Multi-vendor)
+ Core MPLS or Metro (Cisco XR or Industry Standard)
+ Controllers and Software Lifecycle
+ Automation Software for Networking
+ Software Integration API across multi vendor Solution
+ Cloud Architectures
+ Software Development and programming
**Preferred Qualifications**
+ Degree or MSc or equivalent experience and Industry Standard Certification
+ Experience in multi-vendor environment as a bonus.
+ Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner).
+ Ability to educate customers on product value and establish trusted advisor relationships across different organizational levels.
+ Bonus language skills (ie Arabic, French, Spanish, German, or Italian)
**#WeAreCisco**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Customer Experience Customer Success Specialist (Transport & Automation)
Apply ( Location:Feltham, United Kingdom
+ Alternate LocationAnywhere in EMEA
+ Area of InterestCustomer Experience
+ Job TypeProfessional
+ Technology InterestService Provider
+ Job Id1445170
**Meet the Team**
The Customer Success Specialists (CSSs) are domain guides aligned with specific products or architectures. This role focuses on Automation and Internet Infrastructure across Service Providers, Finance, Public Sector, and Large Enterprises. The person will **work remotely within EMEA. Please note that this position** location is flexible and across EMEA. The CSS will support customers in the region and covering Mass Scale Infrastructure and Automation technologies.
CSSs deliver targeted engagements to increase product awareness, share standard methodologies, and drive adoption and business value. CSSs bring strategic vision, the latest technology from Cisco Engineering, and tactical expertise to ensure successful customer outcomes.
They also participate in the global CSS Community to share methodologies and success stories. Combining deep technical knowledge with business insight, CSSs provide consultative solutions to help customers realize value faster.
**Your Impact**
If you're looking for key involvement in crafting Cisco's future and Customer Experience, we have a place for you. As a CSS, you will play a vital role in ensuring our customers' success by providing technical mentorship, delivering ATXs and Accelerator sessions, and driving the adoption of Cisco's solutions.
You will collaborate closely with multi-functional teams, including Sales, Product Engineering, Customer Experience counterparts, architects, and engineers, to coordinate the adoption journey for multiple customers across EMEA. Your goal is to support them in achieving their objectives, delivering outstanding experiences, and encouraging long-term satisfaction.
The Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical authority that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco's fastest growing teams.
**In this role you will:**
+ Leverage domain expertise to proactively identify and mitigate risks and lead customer expectations for successful delivery and Licensing consumption/renewal
+ Provide lifecycle feedback to CX Product Management and CX Success Programs Teams
+ Advocate for Cisco's end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers.
**Minimum Qualifications**
+ Technical experience of 5+ years of relevant technical experience as Technical or Architecture lead in a customer facing consulting role.
Experience in AT LEAST TWO of the following technical fields:
+ Transport IP Core across large organizations (Service Provider, Finance, Public Sector, Enterprise)
+ Automation Environment (Cisco and Multi-vendor)
+ Core MPLS or Metro (Cisco XR or Industry Standard)
+ Controllers and Software Lifecycle
+ Automation Software for Networking
+ Software Integration API across multi vendor Solution
+ Cloud Architectures
+ Software Development and programming
**Preferred Qualifications**
+ Degree or MSc or equivalent experience and Industry Standard Certification
+ Experience in multi-vendor environment as a bonus.
+ Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner).
+ Ability to educate customers on product value and establish trusted advisor relationships across different organizational levels.
+ Bonus language skills (ie Arabic, French, Spanish, German, or Italian)
**#WeAreCisco**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**Group Details**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**