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Education Recruitment Consultant - Join the Team That's Shaping Futures!

At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK.

If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you!

Why Join Protocol Education?

A career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion.
A supportive team - We work hard, celebrate success, and back each other every step of the way.
Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact.
Uncapped commission - The harder you work, the more you earn. Simple.
Work-life balance - Hybrid working options available once you're established in the role.
Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued.

What You'll Be Doing

Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities.
Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support.
Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions.
Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights.
Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded.

Who You Are

Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment.
Confident & people-focused - You love building relationships, talking to people, and making connections.
Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow.
Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting.
Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before).

What's in It for You?

Uncapped commission - Earn what you deserve with a competitive, straightforward commission structure.
Generous holiday allowance - 28 days annual leave, increasing to 33 days with service, plus bank holidays.
Unlimited career progression - Regular promotions and clear pathways for growth.
Exciting perks & incentives - Holiday draws, free cinema tickets, wellness programs, and more.
Recognition & celebration - Be part of company-wide incentives and two major events each year.
Cutting-edge tools & resources - Access to industry-leading technology to help you succeed.
Hybrid working options - Flexibility once you're up and running.
Best-in-class training & mentoring - Learn from the best and develop skills that will take you to the top.

Ready to Build a Career That Matters?
If you're looking for a dynamic, rewarding, and people-focused career where no two days are the same, we'd love to hear from you. Apply now and let's shape the future of education together!



PEIND123

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Education, and Sales
• Industries Executive Search Services, Staffing and Recruiting, and Telephone Call Centers

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Position status: This opportunity is for an unsecured role that, subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.

Mace has a significant track record in the education sector, working with schools, colleges, local authorities, and central government to deliver ‘landmarks for learning’ nationally with a strength of vision and concept that are sustainable, inherently flexible and able to change to meet future needs. Mace is a leading consultant for the department for education (DfE) delivering across all their principal capital programmes, including the schools re‑building programme, free schools, special educational needs, further education (colleges) and institutes of technology.

We are seeking project managers looking to further their careers working in a high performing team on a wide portfolio of work covering new build, refurbishment, remodelling and carbon reduction schemes. Mace’s ability to provide the key multidisciplinary services of design, cost, information management, sustainability and health and safety in house means that clients benefit from an integrated end to end service with a single point of accountability.

This is a client‑side secondment role, working closely with DfE colleagues, with responsibility for planning, coordination and control of DfE capital projects from inception to completion, aimed at meeting DfE’s requirements to produce a functionally viable and sustainable project that will be completed safely, on time, within authorised cost and to the defined quality standards.

Mace people share a common drive to succeed, enthusiasm for their work and a passion for providing exceptional service to our clients and communities. This is embodied within our purpose “To redefine the boundaries of ambition,” underpinned by our three distinct priorities; pursue a sustainable world, grow together, and deliver distinctive value.

Mace has an agile working approach with duties performed from home and Mace offices. Occasional travel will be required to project sites and Mace hub offices. The roles are flexible and allow for full or part time working.

A series of remediation projects comprising infrastructure, fabric to existing laboratory and research facilities.

• You will promote Mace's value of safety first, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
• You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.

• You will ensure quality systems are suitably managed in line with service excellence.
• You will deliver and manage project plans from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.
• You will manage tasks and associated deliverables in support of senior project managers and other leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.
• Working with property and legal teams to agree and finalise commercial terms for the site acquisition.
• Developing an overall project programme that incorporates any commercial key dates agreed as part of the heads of terms for the property deal.
• Reviewing the site report provided by the property team to ensure the department of education project team is briefed on the terms of the site acquired for the school project, such as planning, long stop dates, financial commitments, licences to carry out works.
• Ensuring that the department of education project team understand the assumptions around the scope, procurement route and budget for the project.
• Managing the external technical adviser to complete a feasibility study for submission to department of education for approval in accordance with department of education processes.
• Ensuring the procurement process undertaken by the technical adviser is compliant with government procurement assurance standards.
• Managing department of education processes to seek approval for any change in scope, procurement and budget.
• Ensuring all programme dates, risks and issues are accurately reported.
• Liaising with commercial managers to ensure all legal agreements are in place to access the site to undertake and works.
• Ensuring all financial reporting is accurately forecasted.
• Overseeing the handover strategy to be agreed by the technical adviser and contractor.
• Ensuring all statutory approvals and contract certifications.

• You will manage project budgets and highlight any risks, challenges and mitigations.
• You will support the long‑term development of your function or business unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

• You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.
• You will manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
• You will actively network and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, mace way control centre and knowledge hub.

• You have a degree qualification in a relevant discipline and will be working towards membership of a professional body institute such as RICS, CIOB or APM. You have experience in contract administration and using various forms of contract, in particular, NEC will be preferable.
• You have experience in managing complex projects with public sector clients and thrive on delivering positive outcomes.
• You are digitally savvy, can build lasting client relationships and work well as part of a team.
• You will have experience in delivering projects in a consultancy environment, keen to grow your career and enjoy the opportunities Mace has to offer.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part‑time, flexible, and hybrid working options if suitable within the role.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.

Education Recruitment Consultant - Join the Team That's Shaping Futures!

£25,397 - £8,527 base salary depending on experience; k to 5k extra in OTE.

At Protocol Education, we don't just fill jobs—we change lives. We connect passionate educators with the schools that need them most, making a real impact in classrooms across the UK.

• Career that grows with you – Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands‑on training, and promotion opportunities.
• A supportive team – We work hard, celebrate success, and back each other every step of the way.
• Make a real difference – Help schools find incredible educators, and help educators find their perfect role. Every placement has an impact.
• Uncapped commission – The harder you work, the more you earn. Simple.
• Work‑life balance – Hybrid working options available once you're established.
• Perks & rewards – Wellness programs, referral bonuses, incentive prizes, exclusive discounts, and more.

• Building relationships – Connect with schools and educators, understand their needs, and match the right people to the right opportunities.
• Growing your network – Develop a strong candidate pipeline and expand your client base.
• Becoming a trusted advisor – Engage with school decision‑makers and offer tailored recruitment solutions.
• Keeping up with education trends – Stay informed on sector developments to provide market‑leading insights.
• Hitting and exceeding targets – Drive your own success in a performance‑led role where results are rewarded.

• Sales‑driven – Thrive in a target‑driven environment.
• Confident & people‑focused – Love building relationships and making connections.
• Resilient & ambitious – Self‑motivated, proactive, and eager to learn and grow.
• Organised & adaptable – Juggle multiple tasks and stay ahead in a fast‑paced setting.
• Passionate about education – Understand the impact of great teaching.

• Uncapped commission – Earn what you deserve.
• Generous holiday allowance – 28 days annual leave (33 days with service) plus bank holidays.
• Unlimited career progression – Regular promotions and clear growth pathways.
• Exciting perks & incentives – Holiday draws, free cinema tickets, wellness programs.
• Recognition & celebration – Company‑wide incentives and major events each year.
• Cutting‑edge tools & resources – Access to industry‑leading technology.
• Hybrid working options – Flexibility once you're up and running.
• Best‑in‑class training & mentoring – Learn from the best and develop skills for the top.

Mid‑Senior level

Full‑time

Business Development, Education, and Sales

If you're looking for a dynamic, rewarding, and people‑focused career where no two days are the same, we'd love to hear from you. Apply now and let's shape the future of education together!

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Education to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our education portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Education landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands‑on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high‑performing leaders
• Drive commercial success across the Education portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross‑functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go‑to‑market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning

• Proven experience in second-line sales leadership, managing managers and delivering results through others
• Deep understanding of the Education sector within a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long‑term vision with short‑term delivery

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect:

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long‑term illness.
Life Assurance – 4x salary tax‑free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee‑led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

System C is the UK’s leading health and social care software and services company. Our innovative platforms empower care professionals with a complete, real-time view of individuals across all care settings. With over 35 years of experience, we are proud to be a British company making a significant difference in health and social care.

Within our Health and Social Care divisions, we harness cutting-edge technologies - such as mobile, wearables, real-time messaging, and AI - to transform the way care is delivered. Our culture is rooted in collaboration, responsiveness, and a shared commitment to improving lives.

Brief Role Outline

As a key member of the LiquidLogic Professional Services team, the Implementation Consultant plays a vital role in delivering best-in-class configuration, guidance, and training to our local government clients. The role involves managing and delivering high-quality system implementations of the LiquidLogic product portfolio in line with System C’s values of innovation, collaboration, and excellence.

Duties And Responsibilities

• Deliver software implementations that align with clients’ strategic goals in social care and education.
• Lead configuration design workshops and facilitate system training for customer super users.
• Troubleshoot and resolve complex configuration and integration issues during implementation.
• Monitor, escalate, and manage high-priority issues and risks appropriately.
• Develop trusted relationships with customers, ensuring satisfaction throughout the implementation lifecycle.
• Communicate effectively with client stakeholders, internal teams, and wider project collaborators
• Collaborate with colleagues across Product, Development, Sales, and Support functions.
• Empower customer project teams through knowledge sharing, system training, and documentation.
• Contribute to continuous improvement of implementation methodology and internal knowledge bases.
• Support the upskilling of colleagues within the Professional Services team.
• Provide specialist knowledge during pre- and post-go-live phases and contribute to ongoing client success.
• Seek innovative ways to deliver value-added services and enhanced product adoption.
• Stay informed on sector developments and regulatory frameworks to support informed consultancy.

Skills Required

Qualifications & Work Experience:

• Proven experience implementing software solutions within social care or education sectors.
• CSS Knowledge.
• ID Provider Knowledge - OpenID Compliant.
• Portal Implementation Experience.
• Familiarity with Agile project methodologies, UAT cycles, and configuration best practices.
• Proficient in MS Office and project support tools (e.g., Jira).

Personal Attributes

• Exceptional communication and stakeholder engagement skills.
• Strong analytical thinking and problem-solving capability.
• Resilient, self-motivated, and highly organised with keen attention to detail.
• A team player who demonstrates initiative, flexibility, and a commitment to quality delivery.
• Commercially aware, with the ability to identify client opportunities.
• Comfortable working in a fast-paced and collaborative environment.
• Willingness to travel and work away from home when required.

Education Recruitment Consultant - Join the Team That's Shaping Futures!

£25,397 - £8,527 base salary depending on experience, k to 5k extra in OTE

At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK.

If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you!

Why Join Protocol Education?

career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion.

A supportive team - We work hard, celebrate success, and back each other every step of the way.

Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact.

Uncapped commission - The harder you work, the more you earn. Simple.

Work-life balance - Hybrid working options available once you're established in the role.

Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued.

What You'll Be Doing

Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities.

Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support.

Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions.

Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights.

Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded.

Who You Are

Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment.

Confident & people-focused - You love building relationships, talking to people, and making connections.

Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow.

Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting.

Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before).

What's in It for You?

Uncapped commission - Earn what you deserve with a competitive, straightforward commission structure.

Generous holiday allowance - 28 days annual leave, increasing to 33 days with service, plus bank holidays.

Unlimited career progression - Regular promotions and clear pathways for growth.

Exciting perks & incentives - Holiday draws, free cinema tickets, wellness programs, and more.

Recognition & celebration - Be part of company-wide incentives and two major events each year.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

Why you will love this opportunity as Sales Director – Education at Civica 

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Education to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our education portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment. 

You’ll bring a strong understanding of the Education landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands-on leadership role, requiring a balance of strategic thinking, operational execution, and people development. 

Why you will do to be successful in this role 

Key Responsibilities 

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders 

• Drive commercial success across the Education portfolio, identifying and converting strategic opportunities within a complex and evolving market 

• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments 

• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development 

• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance 

• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function 

• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success 

• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning 

Requirements

• Proven experience in second-line sales leadership, managing managers and delivering results through others 

• Deep understanding of the Education sector within a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities 

• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace 

• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios 

• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels 

• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery 

We Want You to Bring Your Whole Self to Work 
 
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us 
 
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

Benefits

Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 
 

Financial Well-being & Security 

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

Join to apply for the Digital Safeguarding Eduataion Specialist role at Smoothwall (part of the Qoria family) .

Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business with a mission to keep every child safe and thriving in their digital life. We operate under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 29k schools and 6 million parents depend on our solutions to keep 27 million children safe in 180 countries around the world.

What’s the opportunity?

As the Digital Safeguarding Education Specialist, you are a frontline representative of our brand, responsible for delivering exceptional safeguarding and wellbeing training and consultancy to education customers. You will create and deliver impactful, high-quality content that builds trust and positions the company as a credible, expert-led partner — not just a technology provider.

Your role goes beyond delivery: by building strong, advisory relationships with schools, MATs, colleges, and other education stakeholders, you will act as a key commercial enabler for our sales team and support our customer success team. Your interactions will directly support lead generation, customer expansion, and improved net revenue retention (NRR). As a result of your work, customers and prospects will see our solutions as essential, values-driven, and deeply embedded in their safeguarding approach — increasing their lifetime value, driving additional ARR, and boosting ARPU.

A critical measure of your success in this role will be the number of users positively impacted through your delivery — including staff, students, parents, and governors — as well as the strength of customer feedback.

Here’s how you’ll do it:

• Deliver high-impact training and consultancy that enhances safeguarding outcomes and positions the organisation as a credible, values-led partner across the education sector.
• Support commercial growth by generating leads, surfacing upsell & xsell opportunities, and influencing deal success through expert-led delivery that builds customer trust and confidence.
• Act as a trusted specialist resource for the Sales team, stepping in to add credibility, insight, and real-world examples to customer conversations.
• Collaborate closely with Sales, Customer Success, and Marketing to ensure the Education & Wellbeing proposition is clearly communicated and reinforced at every stage of the customer journey.
• Create high-quality, legislation-informed content that aligns with strategic commercial goals, supports wider product adoption, and differentiates the business in a competitive landscape.
• Drive long-term customer value by contributing to onboarding, early success, and sustained engagement — particularly in high-value and strategically important accounts.
• Collect and surface stories, feedback, and insights from your delivery work to support case studies, enablement materials, and sector thought leadership.

What will my day to day look like?

• Design and deliver tailored training and consultancy to staff, students, parents, and governors that drives measurable impact and supports long-term customer value.
• Create high-quality, up-to-date training content and engagement strategies aligned with education legislation, sector challenges, and wider business goals.
• Act as a trusted specialist for the Sales team, joining strategic conversations to lend credibility, subject matter expertise, and real-world insights that differentiate our offer and increase win ratios.
• Surface upsell, cross-sell, and lead generation opportunities through trusted relationships built during training delivery and consultancy engagements.
• Collaborate closely with Customer Success to support onboarding, improve product adoption, and ensure the Education & Wellbeing value proposition is deeply embedded in key accounts.
• Provide feedback and insight from customer engagements to help shape future content, strategy, and commercial positioning.
• Contribute directly to case studies, sales enablement materials, and marketing content by identifying compelling examples of impact and success.
• Track and report on training reach, user engagement, and feedback, helping to demonstrate ROI, inform retention strategies, and support performance metrics like NRR, ARR, and ARPU.
• Maintain a deep understanding of UK education safeguarding legislation and statutory responsibilities to ensure all content and delivery reflects sector-leading best practice.

What you’ll bring:

• Background in the education sector or a closely related field , or clear evidence of strong, current knowledge of the UK education landscape — particularly in relation to safeguarding and wellbeing.
• Demonstrable expertise in UK safeguarding legislation and statutory guidance , including Keeping Children Safe in Education (KCSIE), Working Together to Safeguard Children, and Prevent Duty.
• Experience delivering training or consultancy within education settings — including to staff, leadership, governors, students, and/or parents.
• Understanding of school and multi-academy trust structures, operational realities, and cultural nuances.
• Experience contributing to wider business goals through customer-facing work (e.g. sales enablement, upsell identification, retention support).
• Comfortable aligning content and delivery to both mission-led outcomes and commercial measures like user engagement, NRR, ARPU, and renewals.
• Aware of the role education safeguarding plays in decision-making and procurement processes — able to influence these with credibility.
• A confident and empathetic communicator , able to quickly build trust with diverse stakeholders — from school safeguarding leads and SLTs to students and parents.
• Able to adjust tone and content for different audiences, making complex legislation accessible and actionable.
• Comfortable presenting in large and small group settings, to different age groups, both virtually and in person.
• A strong ambassador for the organisation , able to represent brand values with integrity, warmth, and clarity.
• Comfortable working independently while aligning with cross-functional goals and collaborating across teams.
• Highly organised and able to manage multiple customer engagements while maintaining consistency and quality.
• Confident in using feedback to adapt and improve, and in sharing insights that drive better outcomes across teams.
• Represent the company professionally in all external engagements, whether online or in person, reinforcing our credibility as a mission-driven partner.

Why choose Smoothwall by Qoria?

In this role, you can expect :

• Employee Share Scheme
• Enhanced holiday & family leave
• . and much more

More importantly, you'll:

Support tech with purpose.

At Qoria, your work truly matters. With every customer interaction, you’ll be helping children stay safe online. It feels good to do good.

With people who care.

One of our values is ‘Care, Always’. Our Education. Wellness Team lives and breathes that, every day. We also look after each other and help create a supportive environment for all.

Through work that you love.

This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have.

And a career that you own.

A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions

We'd love to hear from you. Please submit your application if you would like to be considered for this opportunity.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Engineering and Education
• Industries: Software Development and IT System Custom Software Development

Referrals increase your chances of interviewing at Smoothwall (part of the Qoria family) by 2x

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