424 IT Support jobs in Stockport
Technical Support
Posted 5 days ago
Job Viewed
Job Description
Location: Remote
Salary: Up to 26K
Nobul is collaborating with an innovative SaaS company to grow their customer support team.
About our client:
We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution delivering unrivalled performance, productivity, efficiency and cost-effectiveness.
We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial requests to understand their underlying needs.
You will;
- Update employers' CRM system with client's feedback, specific needs and requirements;
- Develop new tools to improve business processes;
- Implement and manage on-screen help ideas via our online helpdesk;
- Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings
- Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released
- Multi-task and track dozens of open tickets at various stages of completion;
- Work with multiple teams to find, analyse, and resolve client issues
- Communicate the root cause to clients in non-technical terms
- Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed;
- Provide recommendations to the Product team about how to improve client experience;
- Work closely with the Customer Success Managers to maintain a continuous knowledge of accounts
Qualifications and experience:
- Computer Science or IT related degree
- Coding or development experience desirable (whether this be during studies or personal projects)
- Customer service related experience is desired
- Confident and personable- Someone who likes to build relationships
- Knowledge of the Waste Management Industry
- Quick learner
- Good written and communication skills
Technical Support
Posted 6 days ago
Job Viewed
Job Description
Location: Remote
Salary: Up to 26K
Nobul is collaborating with an innovative SaaS company to grow their customer support team.
About our client:
We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution delivering unrivalled performance, productivity, efficiency and cost-effectiveness.
We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial requests to understand their underlying needs.
You will;
- Update employers' CRM system with client's feedback, specific needs and requirements;
- Develop new tools to improve business processes;
- Implement and manage on-screen help ideas via our online helpdesk;
- Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings
- Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released
- Multi-task and track dozens of open tickets at various stages of completion;
- Work with multiple teams to find, analyse, and resolve client issues
- Communicate the root cause to clients in non-technical terms
- Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed;
- Provide recommendations to the Product team about how to improve client experience;
- Work closely with the Customer Success Managers to maintain a continuous knowledge of accounts
Qualifications and experience:
- Computer Science or IT related degree
- Coding or development experience desirable (whether this be during studies or personal projects)
- Customer service related experience is desired
- Confident and personable- Someone who likes to build relationships
- Knowledge of the Waste Management Industry
- Quick learner
- Good written and communication skills
IT Technical Support
Posted 5 days ago
Job Viewed
Job Description
Quotation
Technical Support
Winsford
£28,000 DOE
Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working).
New and Exciting opportunity to join an ever expanding business based near to Winsford.
Main duties will include;
- Working with and supporting the team.
- Provide 1st line helpdesk support to customers.
- Provide site visit and on-site installations and support.
- To be able to accurately diagnose software and hardware faults and to be able to resolve a large proportion of client problems via remote networking and client site visits.
- Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress.
- Be aware of and abide by the company's health and safety procedures and associated polices.
Personal Qualities and Skills
- Professional in their attitude
- Keen on career progression
- Flexible and willing to learn
- Able to demonstrate good initiative
- Excellent communication skills, especially over phone or video call
- Ambitious attitude
- Well presented
- Excellent attendance
- Company van available (including a fuel card for business use) or Expensed Mileage
- Workplace pension
- Free parking
- 28 days annual leave
Call Lily on (phone number removed) or email (url removed)
INDCOM
Technical Support Assistant
Posted 5 days ago
Job Viewed
Job Description
Job Title: Technical Support Assistant
Location: Manchester (full-time onsite)
Industry: Security Systems
Salary: 28-35k per annum (DOE)
We are seeking an experienced Technical Support Assistant to join our client based in Manchester. You will be responsible for proving support to end users across hardware, software and security systems.
Responsibilities:
- Provide 1st line technical support
- Configuration of devices and installation of bespoke software
- Troubleshooting hardware issues- printers, desktops, mobile phones
- Security systems installation
- Investigate CCTV systems
Requirements:
- Technical Support experience (2 years)
- Experience with hardware equipment
- Service desk experience (incoming issues)
- Security systems- CCTV systems, intruder alarms, door access controls (beneficial)
- Driving licence (beneficial)
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Technical Support
Posted 8 days ago
Job Viewed
Job Description
Quotation
Technical Support
Winsford
£28,000 DOE
Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working).
New and Exciting opportunity to join an ever expanding business based near to Winsford.
Main duties will include;
- Working with and supporting the team.
- Provide 1st line helpdesk support to customers.
- Provide site visit and on-site installations and support.
- To be able to accurately diagnose software and hardware faults and to be able to resolve a large proportion of client problems via remote networking and client site visits.
- Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress.
- Be aware of and abide by the company's health and safety procedures and associated polices.
Personal Qualities and Skills
- Professional in their attitude
- Keen on career progression
- Flexible and willing to learn
- Able to demonstrate good initiative
- Excellent communication skills, especially over phone or video call
- Ambitious attitude
- Well presented
- Excellent attendance
- Company van available (including a fuel card for business use) or Expensed Mileage
- Workplace pension
- Free parking
- 28 days annual leave
Call Lily on (phone number removed) or email (url removed)
INDCOM
Technical Support Assistant
Posted 23 days ago
Job Viewed
Job Description
Job Title: Technical Support Assistant
Location: Manchester (full-time onsite)
Industry: Security Systems
Salary: 28-35k per annum (DOE)
We are seeking an experienced Technical Support Assistant to join our client based in Manchester. You will be responsible for proving support to end users across hardware, software and security systems.
Responsibilities:
- Provide 1st line technical support
- Configuration of devices and installation of bespoke software
- Troubleshooting hardware issues- printers, desktops, mobile phones
- Security systems installation
- Investigate CCTV systems
Requirements:
- Technical Support experience (2 years)
- Experience with hardware equipment
- Service desk experience (incoming issues)
- Security systems- CCTV systems, intruder alarms, door access controls (beneficial)
- Driving licence (beneficial)
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Technical Support Specialist
Posted today
Job Viewed
Job Description
As a Technical Support Specialist you will work directly with end customers of our authorised Partners/Integrators to troubleshoot and resolve any type of connected smart home system enquiries.
This role will suit an individual who has solid experience of custom installations and hold a certification in a control platform such as Control 4, Creston or Savant.
**JOB DUTIES:**
+ You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
+ Have a strong background in using OVRC remote management.
+ Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:
+ ISP modems
+ Network topology
+ Video Distribution
+ Multiroom audio, wired and wireless solutions
+ Home theater configurations.
+ TV, Media players, cable boxes, etc.
+ Surveillance
+ Thermostat integration and troubleshooting
+ Power management
+ Smart Lighting; centralized and wireless
+ This team is comprised of shifts to cover 24/7/365. You will need to have the ability to accommodate business needs.
+ Strong communication skills:
+ The ability to clearly document all steps taken in the interaction. This includes providing theories as to why an issue occurred or how to resolve the issue if a site visit is needed.
+ Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
**YOU MUST HAVE:**
+ 2+ years of professional experience installing and programming control systems in the CI industry.
+ Certification in one or more of the following:
+ Control4, Crestron, Savant, URC, Elan.
+ Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
+ Strong aptitude for troubleshooting across multiple product categories and technologies.
+ Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
+ Exceptional problem-solving skills and ability to quickly learn and apply new technical concepts.
+ Exceptional English communication skills, both verbal and written, with a customer-first mindset.
**WE VALUE:**
+ Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
+ Familiarity with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
+ Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
+ Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
+ Experience supporting professional integrators or in the custom electronics industry.
**WHAT'S IN IT FOR YOU:**
+ Competitive salary, pension scheme and employee benefits
+ Remote / home based working
+ Opportunities for professional development and career advancement.
+ Collaborative work environment with access to cutting-edge technology.
#LI-KN1
#LI-REMOTE
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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Technical Customer Support
Posted today
Job Viewed
Job Description
TECHNICAL CUSTOMER SUPPORT SPECIALIST
Salary : £30,000
Location : Northwich - hybrid
Contract: Permanent
Hours: Mon-Fri (08:00-17:00) or (08:30-17:30)
This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with .
Broker Support
Posted 2 days ago
Job Viewed
Job Description
Broker Support | Manchester | Up to 32,000 | Hybrid
You've cut your teeth on SME clients.
Now you're ready for something a little bigger - with better support, better flexibility, and a chance to learn from the best.
This role is ideal for someone with a couple of years' experience in commercial insurance who's ready to step into a more specialist environment. You'll support three highly experienced Account Executives working within a niche-sector and household-name clients - giving you exposure that goes far beyond standard broking roles.
The Role
You won't manage your own book, but you'll be a key part of the team. Expect to get stuck into renewals, MTAs, report prep, adding clients to Acturis, chasing quotes and generally keeping everything running smoothly behind the scenes.
What You'll Need
- A background in commercial broking, ideally dealing with SME clients
- Solid knowledge of core commercial lines - property, liability, motor etc
- Organised, detail-focused and comfortable juggling multiple tasks
- Acturis experience is a bonus, but not essential
What's On Offer
- Up to 32,000 salary depending on experience
- Hybrid working - just two days per week in the Manchester office
- 27 days' holiday, plus bank holidays
- Support with Cert CII and ongoing development
- Access to a high-performing team working with some seriously impressive clients
If you're looking for exposure, flexibility, and a real chance to grow - this is the step you've been waiting for.
Apply today or message me for more details.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Support Worker
Posted 4 days ago
Job Viewed
Job Description
Would you like to feel fulfilled in your role, supportingadults with learning disabilities to achieve their potential?
This Support Worker role could be the next ideal role for you!
An opportunity has arisen for a Support Worker, to support adults with learning disabilitiesat a supported livingservice in Dewsbury.
You will be supporting residentswith life skills tohelp them to live independently.
This is a fantastic opportunity for a Support Worker,who is a caring individual and passionate about providing an excellent level of careto service users.
The main requirement of this roleis to bevalues led and provide person centred support.
This company does not currently offer sponsorship.
The salary range does include some sleep ins.
The service users take part in a wide range of activities, includingtrips to the cinema,music, sport such as swimming, indoor activities inlcuding baking and arts and crafts.
This service welcomes a Support Worker who is passionate about supporting service users in attending activities and events.
This role could also suit agraduate , who would like to begin their career supporting adults with learning disabilitiesto develop independence.
Support Worker Role :
- Supportingadults with learning disabilities and autismin a supported living setting
- Provide support with everyday tasks such as preparing healthy meals, attending appointments, personal care, budgeting, shopping.
- Support with personal care and manual handling.
- To ensure person centred care is provided, care plans are followed and updated and CQC standards are met.
- As a Support Worker, you will encourage service users to make their own informed decisions to enhance their opportunity to develop confidence and independence.
- Encouraging individuals to partake in social and community events, sport such as swimming, bowling, hobbies, day trips, short holidays, support in going to the beach, cinema, theatre, meals in restaurants, pubs and social evenings.
Company
Person centred charity, promoting independence of adults with learning disabilities.