46,817 Relationship Manager jobs in the United Kingdom

Ready to take ownership of existing Client relationships in one of the most successful divisions within a leading name in Insurance Broking?

Due to our Clients exceptional growth , we're seeking a Relationship Manager to join their successful Commercial Team, to focus on shaping Existing Business .

This is a significant opportunity to lead the delivery of first-class risk management service to a range of major Clients.

You will have full ownership of a valuable Client portfolio where you'll build lasting relationships and drive business growth.

You'll be the trusted Advisor your Clients rely on, with full accountability for revenue performance and client satisfaction.

Enjoy the flexibility of hybrid working - splitting your time between home and office to suit both your lifestyle and Client needs.

As Relationship Manager your responsibilities will include:

• Lead and deliver the end to end ongoing Client service
• Understand the clients' business and their risk management needs and look for solutions to deliver those needs
• Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business
• Proactively develop appropriate solutions and proposals to ensure excellent client retention rates
• Design programme and pricing structures based on market and client knowledge

To be a successful Relationship Manager you will demonstrate:

• Excellent Commercial Insurance knowledge gained across all classes of business
• First class communication, negotiation and interpersonal skills
• Integrity, credibility and presence at senior levels

• Genuine desire for excellent customer service

Job Description

Business Relations Manager

37.5 hours per week

The Yorkshire Clinic - Bingley

Closing Date for Applications - 31st July 2025

The Yorkshire Clinic is one of West Yorkshire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital opened in 1982 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system.

The Role:

This exciting role, leading a small team and reporting to the Hospital Manager, is pivotal in driving growth and increased referrals across all payor channels into the hospital, by developing and delivering excellent stakeholder engagement and communications.  

The Business Relations Manager role is based primarily on site but will include travelling to visit stakeholders in our regional area. The role is accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community.

The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face.  

You will be responsible for assisting with developing an engagement strategy and delivering promotional activity.

The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the centre’s strategic business plan and targets.

What you’ll bring with you:

• Experience of working in a similar role within healthcare or proven track record in sales and account management environment. 

• Ability to work effectively in a team environment and autonomously when in a field-based role. 

• Excellent communication and negotiation skills. 

• Tenacity and resilience; a strong desire to achieve targets. 

• Strong IT literacy. 

• Flexibility to work evenings and some weekends for planned schedule of events / hospitality. 

• Great customer service skills with the ability to build lasting client relationships.

• Excellent time management skills with the ability to re-prioritise and adapt quickly.

• Excellent interpersonal skills and ability to build and maintain commercial relationships and networks.

• An understanding of the UK healthcare market

• Full UK driving licence and access to a vehicle.

Benefits:

• 25 Days Leave + Bank Holidays

• Private Pension

• Enhanced Competitive Parental Leave Policies

• Private Medical Cover with option to add partner & dependants.

• Life Insurance – 3 X Salary

• Free Training and Development via the Ramsay Academy

• Employee Assistance Programme

• Cycle2Work scheme available, in partnership with Halfords

• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Job Description

Business Relations Manager

37.5 hours per week

The Yorkshire Clinic - Bingley

Closing Date for Applications - 31st July 2025

The Yorkshire Clinic is one of West Yorkshire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital opened in 1982 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system.

The Role:

This exciting role, leading a small team and reporting to the Hospital Manager, is pivotal in driving growth and increased referrals across all payor channels into the hospital, by developing and delivering excellent stakeholder engagement and communications.  

The Business Relations Manager role is based primarily on site but will include travelling to visit stakeholders in our regional area. The role is accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community.

The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face.  

You will be responsible for assisting with developing an engagement strategy and delivering promotional activity.

The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the centre’s strategic business plan and targets.

What you’ll bring with you:

• Experience of working in a similar role within healthcare or proven track record in sales and account management environment. 

• Ability to work effectively in a team environment and autonomously when in a field-based role. 

• Excellent communication and negotiation skills. 

• Tenacity and resilience; a strong desire to achieve targets. 

• Strong IT literacy. 

• Flexibility to work evenings and some weekends for planned schedule of events / hospitality. 

• Great customer service skills with the ability to build lasting client relationships.

• Excellent time management skills with the ability to re-prioritise and adapt quickly.

• Excellent interpersonal skills and ability to build and maintain commercial relationships and networks.

• An understanding of the UK healthcare market

• Full UK driving licence and access to a vehicle.

Benefits:

• 25 Days Leave + Bank Holidays

• Private Pension

• Enhanced Competitive Parental Leave Policies

• Private Medical Cover with option to add partner & dependants.

• Life Insurance – 3 X Salary

• Free Training and Development via the Ramsay Academy

• Employee Assistance Programme

• Cycle2Work scheme available, in partnership with Halfords

• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.

NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured. Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees. If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you! You will have a track record of achieving targets and KPI's, as well as an eagerness to succeed and a genuine passion for providing your clients with the highest level of care and customer service. As a relationship manager, you will be responsible for your own portfolio of around 100 clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events. You will negotiate renewal terms, liaise with intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records and negotiate renewal pricing whilst working toward internal KPI measures.

Day to Day Responsibilities

• Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK.
• Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued.
• Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate clients.
• Supporting with tender and bid exercises to represent the relationship management function.
• Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients.
• Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM)
• Identify opportunities to up-sell and actively promote additional services with a target of 10,000 new business per quarter.
• Achieve 3 self-generated new business client wins per quarter.
• Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market.
• Maintain the highest standard of customer service and support to the sales and bid team.
• Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities.
• Providing weekly renewal and activity updates

What you bring to the team?

• An organised individual with excellent attention to detail, accuracy, and consistency.
• A customer service focus and committed to providing exceptional service across all channels - written, phone and face-to-face.
• Possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships.
• Commerciality and the ability to apply knowledge in a practical, commercial manner.
• Excellent communication skills both verbal and written, varying style depending on the audience.
• Energy, commitment, and drive with dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development.
• Have a can-do attitude, ability to multitask and be adaptable to change with the ability to work to specific targets and deadlines.
• Will have a proven track record of working to key performance indicators (KPIs).
• Strong IT skills
• Driving licence desirable but not essential

Benefits

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Cash plan for you (and your children, if any)
• Holidays increase after 2- and 5-years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years' service
• Holiday season bonus after 3 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Free On-Site Gym
• Company incentives, access to discount schemes

If you would like to discuss the role further, please apply today and we'll be in touch!

P49537LF

INDMANS

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.

NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Pyramid8 are recruiting for a Client Relationship Manager to work for a busy and growing manufacturing company who have recently opened new offices in Meltham near Holmfirth. They work with some very prestigious clients and have a growing customer base.

The Client Relationship Manager is an ideal role for someone who can build excellent relationships with an existing client base but is also perfect for an individual who is looking to develop their career and possibly grow a team around them where you will Lead, coach, and develop a customer service team to deliver best-in-class support to clients.

Job Summary:

We are seeking an experienced and proactive Client Relationship Manager to lead and develop our client service function, ensuring high levels of client satisfaction, service efficiency, and team performance. You will act as the primary point of contact for escalated issues, drive service excellence, and collaborate across departments to enhance the overall client experience.

Key Responsibilities:

• Manage daily operations of the client service function, ensuring KPIs, SLAs, and quality standards are consistently met or exceeded.
• Serve as the escalation point for complex client queries or complaints, ensuring timely and effective resolution.
• Foster strong, long-term client relationships, identifying opportunities to enhance satisfaction and loyalty.
• Implement and improve customer service processes, systems, and training programmes.
• Collaborate with Sales, Operations, and Product teams to relay client feedback and support continuous improvement.
• Analyse customer service metrics and produce regular reports on performance and customer insights.
• Stay up to date with industry trends and regulatory requirements.
• Lead customer satisfaction initiatives, or customer journey mapping.

Key Requirements:

• Proven experience in a customer service leadership role, ideally within a client-facing or B2B environment.
• Strong understanding of customer service principles, processes, and technology.
• Excellent interpersonal, communication, and problem-solving skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Comfortable working in a fast-paced, change-oriented environment.
• Experience using CRM and ticketing systems
• Ability to analyse data and make strategic decisions based on insights.
• A customer-first mindset with a passion for delivering exceptional service.

Job Title: Client relationship Manager
Location: Kendal

You will be responsible for maintaining and developing client-business relationships and providing a consistently high-quality service to clients through efficient and timely completion of compliance and business-related advisory services to all our clients


Your specific duties will be to;

• Display commercial awareness, identifying opportunities for additional fees from or services from clients and taking advantage of networking opportunities that could engage new clients
• To be effective in all aspects of accountancy work, completing and delivering a finished job within agreed timescales and budgets
• Deliver consistent high-quality proactive client services, ensuring that a positive day to day client relationship is maintained
• Ensure client satisfaction at all times, resolving outstanding issues in a timely manner
• Collaborative working with the Managing Director to set up and operate systems and procedures to ensure best and most efficient practice and help develop the business
• Proficient in computer-based accounts preparation software, relevant software used by clients and be efficient in analysing the reports generated by these systems
• Plan, prepare and review financial accounts, and present a completed and well documented file within agreed timescales and budgets
• Prepare monthly/quarterly/half-yearly management information reports and advise clients on ways to improve their profitability or cash flow, be performing competitor analysis, pricing reviews, preparing dash boards, spotlight or Profitcents reports
• Highlight and discuss barriers to work being undertaken within budget or opportunities for generating income
• Resolve queries directly with the client prior to discussion with Client Portfolio Manager/Managing Director/Partner in advance of client meeting

You will also be responsible for Business Development by adding real value to your portfolio of between 50 -100 Clients


You will have previous experience of working in a client facing role

• Good knowledge of IT Word/Excel
• Use of SAGE Instant/Line 50
• Use of other practice software

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.