What Jobs are available for Technology in Wiltshire?

This is an exciting opportunity to join the **PIERS (Patient Insights, Experience and Registry)** organization leadership team as a Senior Director with opportunities to grow. This role is unique with combined strategic and operational leadership responsibilities of the combined technology platforms. These businesses focus on amplifying the patient voice, including supporting patient generated evidence (patient experience data) and registries with life science, medical device, healthcare, health authorities, and patient advocacy groups.
This role will have responsibility for existing platforms including: COA (Clinical Outcome Assessments) Accelerator; Cronos Rater Services Platform; COAS Website Delivery; Quality Metric Licensing platform; HRS (Health Research Space); DHH (Digital Health Hub); Patient Experience and Support Applications (incl. key SmartWatch initiatives); IQVIA Connection; Clinical Insights; FHIR (Fast Healthcare Interoperability Resources) and interoperability accelerator; and new technology & platforms being developed and acquired. Importantly this role will also be key to the interlock with eCOA and Patient Services. Supports revenue between $150M - $300M.
The successful candidate will be actively involved in shaping strategic, operational and interlock technology strategies and priorities. The individual selected for this role will be partnering internally with Real World Solutions, Research and Devleopment Solutions, Digital Products & Solutions and Regional Business Units, while delivering on key initiatives. These businesses are a combination of Technology Enabled Services, Licensing and Implementation Services, and Strategic Scientific Consulting.
**Essential Functions:**
+ Strategic technology leadership: defines, develops, and executes the short and long term technology strategies and operating plans for business practices and ensures consistency with global business, corporate and regional objectives.
+ Guiding the technology roadmap across the multiple businesses and segments. Communicates business strategy, major developments, and new initiatives. Operational leadership over the technology platforms including.
+ COA (Clinical Outcome Assessments) Accelerator; Cronos Rater Services Platform; COAS Website Delivery; Quality Metric Licensing platform; HRS (Health Research Space); DHH (Digital Health Hub); Patient Experience and Support Applications (incl. key SmartWatch initiatives); IQVIA Connection; Clinical Insights; FHIR (Fast Healthcare Interoperability Resources) and interoperability accelerator; and new technology & platforms being developed and acquired.
+ Evaluation and reduction of inherited technical debt.
+ Definition of architecture patterns that solve current business challenges and optimize reuse across IQVIA to improve speed and quality of product development.
+ Partner with PMO/Client Services; Product Management; GTM (Go-To Market), Strategic Science, Licensing and Implementation Services for each practice deliverables including client presentations and client deliverables.
+ Shepherd the IQVIA Interoperability accelerator including FHIR, OMAP (Open Multimedia Applications Platform), EMEA, Japan and APAC interoperability ingestion.
+ Evaluate and recommend technology enhancements to streamline FHIR ingestion to improve throughput, efficiency, and effective ingestion into all IQVIA platforms, both within your area of responsibility and the broader IQVIA interlocks.
+ Partner with Corporate Development on strategic technology insourcing, partnerships and/or acquisitions.
+ Evaluate market and competitive environmental technology, engineering, development and AI evolution and recommend ongoing enhancements to our offerings and platforms.
+ Develop content and approach to report on technology evolution and performance.
+ Liaise and coordinate technology interlock with eCOA, IHP and PCS; patient service; RDS; etc.
+ Coordinate effective and consistent technology operational management review cadence.
+ Collaborate with and influence the RWS, R&DS, DP&S and RBU Leadership teams and other stakeholders on technical business challenges issues and facilitate collaboration and resolution.
+ Creates and maintains a positive working relationship with suppliers, customers, IQVIA teams, and other key sources of information.
**Minimum Education, Experience, & Specialized Knowledge Required:**
+ Bachelor's degree or equivalent and demonstrated operational or consulting experience.
+ Minimum of 12-15 years working experience, 5 years at the senior management level.
+ Deep functional experience and in-depth knowledge of technology, bio pharmaceutical industry and patient engagement, data ingestion and interoperability a plus.
+ Foundational understanding of managerial accounting.
+ Demonstrated success building effective relationships with a broad spectrum of global stakeholders (e.g., senior leaders, business and technical teams, GTM, and customers).
+ Proven track record in delivery against targets.
+ Excellent management, analytical, interpersonal, organizational, and operational skills.
+ Presentation skills, both verbal and written.
+ Proven influencing skills at the senior management level, have the presence and credibility to engage and influence senior leaders across multi-geographies and functions.
+ Strong commercial marketing, general management and financial skills required. Experience as a GM a plus.
+ Knowledge of business and management principles - including planning, process, review, co-ordination of people and resource and operational success measures.
+ Exceptional quantitative and analytical skills and ability to think critically.
+ Very strong Excel, Word and PowerPoint skills.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift
**Job Description**
When you join us at Thermo Fisher Scientific, you'll be surrounded by a diverse, hardworking team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our colleagues the resources and opportunities to make meaningful contributions to the world.
**Position Summary:**
We are seeking a highly knowledgeable Technical Support Engineer (TSE) to join our passionate team! This role is empowered to lead all aspects of the site's management of direct and indirect production equipment for a targeted cross section of the business. The expectation will be on lifecycle management from installation through to end of life. This will include oversight of all activities associated with inspecting, fault finding, repairing, maintaining and upgrading the precision pharmaceutical equipment.
Responsibilities will also include oversight and engineering specialist of a section of the production footprint ensuring that enduring solutions and latest technologies are used where appropriate. This role requires a detailed understanding of pharmaceutical processing equipment and/or supporting GMP infrastructure. Given the variety of work within the role, there must be the willingness to work both independently and collaboratively with other team members and third-party companies.
**Responsibilities:**
**Maintenance and Repair:**
Ensure that routine inspections and routine maintenance is conducted according to schedule, along with ensuring that repairs are completed as soon as practically possible. Co-ordinate the diagnosis of issues and ensure robust solutions are implemented with right first-time principles.
**Installation and Upgrades:**
Oversee new installs and upgrades and ensure that this gets carried into the ongoing site schedule for upkeep. Ensure all new equipment complies to current regulations and standards and perform GAP assessments across existing equipment to optimise performance. Introduce, where possible, future proofing including the use of the newest technology and systems. And let's face it, who doesn't like playing with the newest tech!
**Safety and Compliance:**
Follow established guidelines to ensure a safe working environment, as well as keeping abreast of the latest standards, and recommended approaches. Coordinate scheduled safety inspections and audits.
**Documentation and Reporting:**
Ensure accurate records of all work performed on equipment in field of responsibility. Develop innovative ways of capturing performance characteristics such as mean time to failure. Identify where improvements to the existing approaches can be of benefit. Assist in the development, implementation and upkeep of preventive maintenance programs.
**Collaboration and Support:**
Work closely with other engineering team members to coordinate and support maintenance activities. Proactively look to improve the team's knowledge in area of expertise, and when required provide hands on technical mentorship as needed. Structure a training program for the team, and seek out new training opportunities for self and team accordingly.
**Minimum Requirements/Qualifications:**
Qualifications/Experience:
+ Minimum HNC 3 in relatable engineering subject area
+ Proven experience within a maintenance engineering role, preferably in a pharmaceutical processing environment.
**Characteristics:**
+ Positive and optimistic in approach to work.
+ Calm and pragmatic with strong organisational abilities.
+ Dynamic, self-motivated, pro-active approach to tackling ambitious assignments.
+ Strong project ownership ethic with a "can do" demeanour.
+ Ability to work within and deliver critical timelines.
+ Good team skills and the self-confidence to use these skills to convince others to agree to proposals and plans.
At Thermo Fisher Scientific, each one of our 70,000 outstanding minds has a unique story to tell. Join us and be involved in our focussed mission-enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.