47,100 Insurance jobs in the United Kingdom

Contract type:  Permanent

Hours:  Full time , 35 hours

Location: Nottingham City ,  (NG1)

Salary:  Starting at £23,180 , with progression to £23,700  once fully competent

Application process:  Please apply via the application button which will direct you to our careers site.  If you require any adjustments to assist you in applying for this role, please contact 

As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customer’s shoes and understanding their needs through great conversations and service.

Our Savings Customer Ambassador’s support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners.

You will join a small, collaborative branch at the heart of your local community, and you’ll be an active force for good striving to do the right thing by your colleagues, customers and the community they serve.  

Here’s a taste of what you will be doing as a Savings Customer Ambassador: -

• Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture
• Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
• Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations
• Thoroughly understand our customer’s needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals
• Be a proactive force for good at the heart of your local communities by achieving the Network goal
• Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience
• Continue to learn and grow by owning your development to support your ongoing development journey and career development

About you: -

• You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences
• Strong communication skills both face to face, written and via phone/ email
• Highly self-motivated and proactive in approach
• Digitally confident, open to new ways of working and change resilient
• High empathy with a strong desire to do the right thing for our colleagues, customers and the community

Financial Services experience is not required for this role, but a proactive and positive attitude is essential to be successful. We will offer full training to support you in your new role with us!

Reward & Benefits -  

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations
• Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint
• We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders

Embracing Diversity Together: -

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About Us

We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!

We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.

Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.

We are recruiting for a Premium Finance Underwriter to join our wider Underwriting team. You will provide support on implementing esure’s strategy to optimise customer outcomes and profit for the premium finance product. If you have experience in an Underwriting role and knowledge of  Insurance or wider Financial Services products this could be a great role for you.

What you’ll do:

• Input into our projects / programmes related to Premium Finance product whilst also providing input to the development and delivery of our product roadmaps.
• Maintain and grow your understanding of the current and emerging opportunities and risks of Premium Finance products. 
• Build strong relationships with departments across the business (especially with our claims department) to enable provision of effective repair/replace and claim defence strategies. 
• Work with Pricing to assess and gain an understanding of the impact, risks and opportunities presented by developments within Premium Finance and our other key insurance products.
• Maintain an appropriate underwriting footprint via appropriate pricing, aggregator filters, underwriting rules. 
• Devise rules and analyse output of underwriting tools to detect and remove unwanted, suspicious and potentially fraudulent business at the ‘front door’.   
• Use data/technology to deliver intelligence throughout customer lifetime to become a market leader and drive exponential growth 

What we’d love you to bring:

• Great underwriting experience with knowledge of either insurance or wider financial services products.
• Any experience with premium finance products or a credit type background would be advantageous but not essential.
• Experience of using products and propositions to drive customer appeal and loyalty.  
• Ability to identify and anticipate potential business opportunities, risks and threats. 
• You will be inquisitive and strive to understand what data is telling us to in order for our business to make informed decisions.
• Someone who can successfully build strong relationships and partnerships with other business areas.

The Interview Process (subject to change):

• You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail.
• 1st stage interview: 1 hour with our Portfolio Underwriting Lead and another senior member of the Underwriting function

What’s in it for you?:

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Company funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
• We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
• Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
• We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
• And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!

We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.

We are currently recruiting for an Actuarial Manager to join us on a 9-month fixed term contract basis. It’s a hugely exciting time for us at esure as we continue through an acquisition process with Ageas UK. This role is integral to supporting us as we go through this period of change as you will support the production and business understanding of our financial results through detailed analysis.

What you’ll do:

• Carry out actuarial reserving across our household account and make recommendations to the Chief Actuary and wider business.
• Immerse yourself within the business to understand the drivers and uncertainties behind claims emergence.
• By producing practical an engaging insight, explain to our colleagues across Pricing, Finance and Claims the reasons behind changes in ultimate selections, observed movements in development and uncertainties in results.
• Present results of selected reserve reviews at formal reserve committees.
• Produce results to feed into the company’s financial reporting process.
• Investigate and implement improvements to analysis and processes to drive fuller insight and improving levels of accuracy.
• Use our new, forward thinking tech platform to improve efficiency, processes and insight.
• Coach, mentor and develop our Actuarial Analysts. Knowledge sharing will play a big part of this role and drive that culture of continuous learning.

What we’d love you to bring:

• An experienced Actuarial Manager with UK Personal Lines reserving experience.
• A data driven individual who is keen to share knowledge around their expertise to the wider business but also to an Actuarial function.
• Actuarial Qualification (IFoA or equivalent).
• Experience with IFRS17 reporting is highly advantageous.
• Any experience working with or in an environment such as AI, Machine Learning, Python is a nice to have but not essential.

The Interview Process (subject to change):

• You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail.
• 1st stage interview: 1 hour with our Chief Actuary
• 2nd stage: 2x 30 minute interviews with our Chief Finance Officer and another one of our Actuarial Managers

What’s in it for you?:

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Company funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
• We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
• Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
• We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
• And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what’s possible. Be part of a team that helps the world’s leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Job Title: Migration Lead – Insurance Guidewire

We are seeking a seasoned Migration Lead  to oversee the end-to-end data migration activities for insurance platforms, with a focus on policy administration  and claims systems . This role is critical to the success of large-scale transformation programmes and requires deep domain expertise in life insurance , strong technical acumen, and proven leadership in complex migration initiatives.

Key Responsibilities:

• Lead the planning, execution, and management of data migration strategies across legacy and target insurance platforms.
• Collaborate with business and technical stakeholders to define migration scope, timelines, and success criteria.
• Ensure data integrity, quality, and compliance throughout the migration lifecycle.
• Manage ETL processes, data mapping, cleansing, and validation activities.
• Coordinate with regional and global delivery teams to ensure seamless execution.
• Identify and mitigate risks associated with data migration.
• Provide regular updates to senior stakeholders and ensure alignment with programme goals.

Required Skills & Experience:

• 10–12 years  of IT experience, with 5+ years  in data migration leadership roles.
• Strong understanding of life insurance business processes  including new business, policy servicing, claims, and distribution.
• Proven experience in large-scale policy administration system migrations .
• Proficiency in ETL tools , SQL , and data transformation techniques.
• Excellent communication, problem-solving, and analytical skills.
• Ability to work effectively in regional/global delivery models .

• Familiarity with platforms such as DXC Life Asia / Group Asia .
• Experience with Guidewire  or similar insurance platforms.
• Knowledge of data governance and regulatory requirements in insurance.

What You’ll Love About Working Here

• A supportive, inclusive culture that values your growth and well-being
• Opportunities to work on cutting-edge digital transformation projects
• A global network of experts and a collaborative, forward-thinking team

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion.Get the future you want

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what’s possible. Be part of a team that helps the world’s leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Role: UK Insurance Account Delivery Executive

You will be accountable for delivery execution across one or more accounts, ensuring adherence to timelines, budgets, and quality standards. You’ll manage and develop Engagement Managers (EMs) and Project Managers (PMs), oversee financial performance, and ensure compliance with reporting standards. While EMs and Delivery Partners may originate from practices, they will report to you during their account allocation.

This role sits within the Financial Services Insurance Business Unit, specifically in the UK Market Unit. You will collaborate closely with Account Delivery Executives and Account Executives, engaging with client stakeholders and delivery teams across technology programmes and services. The role reports to the Insurance Market Unit Delivery Executive (VP).

Key Responsibilities

• Resource allocation in partnership with practices
• Ownership of account economic models (ADRC, PROR, Leverage)
• Delivery, SLA, and customer commitment management
• Advisory relationship with key customer contacts
• Oversight of all delivery engagements
• Performance and KPI management of delivery teams
• Conduct project and annual feedback/appraisals
• Partner with Account Executive on P&L, planning, and forecasting
• Support deal shaping and closure aligned with account objectives
• Drive OTACE and CSS ratings; implement improvement plans
• Enforce compliance with time booking, KPI reporting, and rapid starts
• Establish strong client relationships as a delivery advisor
• Mentor and develop EMs and Delivery Managers

Skills & Experience

• Proven leadership in delivery roles within the insurance sector
• Strong understanding of insurance, ideally including healthcare
• Ability to identify client challenges and align with market trends
• Strong rapport-building skills with clients and teams
• Experience defining and delivering agile business and technology solutions
• Commercial, legal, and operational knowledge of insurance solutions
• Familiarity with delivery methodologies and architecture tools
• Ability to apply emerging technologies to business opportunities
• Experience in consultancy or internal business/IT transformation
• Track record of driving innovation and enhancing customer experience

What You’ll Love About Working Here

• A supportive, inclusive culture that values your growth and well-being
• Opportunities to work on cutting-edge digital transformation projects
• A global network of experts and a collaborative, forward-thinking team

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion.Get the future you want

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what’s possible. Be part of a team that helps the world’s leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Role: Business Analyst – London Insurance Market

We are seeking a skilled Business Analyst  with deep expertise in the London Insurance Market  to join our dynamic team. The ideal candidate will have a strong understanding of the insurance lifecycle, including underwriting, claims, policy administration, and finance, as well as familiarity with Lloyd’s market processes.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Lead workshops and interviews to understand current processes and identify areas for improvement.
• Translate business needs into functional specifications and user stories.
• Work closely with development and QA teams to ensure solutions meet business expectations.
• Support UAT planning and execution, including test case creation and defect management.
• Analyze and optimize underwriting, claims, and policy administration workflows.

Skills & Experience

• Proven experience as a Business Analyst  in the London Insurance Market .
• Strong understanding of the insurance lifecycle : underwriting, claims, policy, and finance.
• Familiarity with Lloyd’s market processes , including coinsurance, reinsurance, and bordereaux.
• Experience with Agile methodologies  and tools (e.g., JIRA, Confluence).
• Proficiency in business process modeling  (e.g., BPMN, UML).
• Excellent communication and stakeholder management skills.
• Ability to work independently and within cross-functional teams.

What You’ll Love About Working Here

• A supportive, inclusive culture that values your growth and well-being
• Opportunities to work on cutting-edge digital transformation project s
• A global network of experts and a collaborative, forward-thinking team

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion.Get the future you want

Join Our Dynamic Customer Service Team! We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business. If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.

Our client is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year. We also support many more households via our pre-payment system.

This is a customer-facing role where you will be the first point of contact for residents, mainly by phone, but also by email. You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding. It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.

Essential requirements:

• Right to work in the UK
• Valid driving licence and own car
• Living within a 30-minute drive of Sevenoaks

What you’ll do:

• Answer customer calls and emails promptly and professionally
• Handle billing queries, payment plans, and refund requests
• Resolve complaints and de-escalate tense situations
• Support our debt management team
• Field technical queries to external partners
• Update and maintain accurate customer records
• Manage move-in/move-out queries for residents
• Request customer feedback and encourage online reviews
• Assist with admin duties, including post and Welcome Packs for new tenants
• Ensure GDPR and data privacy compliance

Must-have skills:

• Strong telephone skills – confident, clear, and personable
• Resilience under pressure – able to handle angry or upset customers without losing composure
• Firm but empathetic approach – balancing authority with care for vulnerable residents
• Problem-solving mindset – able to explain bills and processes clearly, even to frustrated customers
• Attention to detail – accuracy in billing and data is essential
• Good numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.
• Good organisation, diary management, and Microsoft Office skills (Excel & Word)
• Previous experience in a phone-based customer service role is strongly preferred

Location:

• Based in Sevenoaks, with occasional travel to our Leatherhead office

Benefits Include:

• £24,000-£28,000 Salary (Based on Skills and Experience)
• 22 Days Holiday + Bank Holidays
• Company Bonus Scheme (after one year of employment)
• One day per week work-from-home option
• Full training and ongoing development

How to Apply:

If you’re looking to make a difference in a role where you’ll be valued, challenged, and supported, apply now and join our dedicated team.