Customer Service Advisor : Work From Home


Job Description Customer Service Advisor - Work From Home Apply now for an immediate reply £18,130 + monthly bonus £300 Permanent full-time role 40 hours per week. Flexibility with hours needed Derry Right now we are looking for positive helpful people to join our client's team as Customer Support Associates. You don't have to have previous contact centre or office experience but we are looking for people who have got customer service experience from some point in their career so far. This could be from working in a store helping customers or bar work for example. You will be working from home and will need to have a dedicated area in a room away from distractions to be able to work. A computer will be provided which you must be able to collect from site in Derry. At home this will require a wired internet connection. Cable and connectors will be provided for this also. The Customer Service Advisor role will include: * Being the first point of call for customers calling with questions about their services and accounts * Helping people through the process of renewing their memberships * Giving people calling, the best customer experience every time * Understanding the customer's needs and helping them to renew accounts and subscriptions. As a Customer Service Advisor you will receive the following: * Free Sky TV, Home phone & Broadband ( worth £1000 per year ) * Excellent target bonus earnings * Company pension plan + healthcare plan * IREFER scheme - £500 for every referral you make when employed with us * Free Gym Membership * Access to hundreds of high street discounts when employed through us * Access to complete NVQ's / Degree's in contact centre management * 29 days holidays + an extra day for every years service ( 5 year cap ) * Fortnightly pay Experiences and skills a Customer Service Advisor will need in this role: * Previous experience working in customer service is necessary, but this can be from many different industries. * Excellent Communication Skills * Positive and enthusiastic attitude * Criminal background check will need to be completed before starting as well as a credit check Hours: A rotational shift pattern working 40 hours a week between the hours of 8am-11pm Mon - Sunday For an immediate CV review and possible interview, apply here or send your CV to

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