Group Privacy and Data Protection Analyst

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Job DescriptionThis is an exciting opportunity to work for an employee owned global engineering, management and development consultancy firm, with its headquarters in London and regional hubs in New Jersey, Dubai, Mumbai, Singapore, Hong Kong and Sydney. We employ nearly 16,000 people delivering projects in 150 countries across Europe, North and South America, Africa, the Middle East, South Asia, Asia Pacific and Australasia. Our Group DPO and team operate as a global advisory, compliance and assurance function and the role of Group Privacy and Data Protection Analyst is focussed on supporting these activities across all of our businesses and operations Privacy and data protection legislation in both the UK and European Union (EU) requires certainorganisations to appoint a statutory Data Protection Officer (DPO) to monitor compliance and promote theconcept of 'privacy and data protection by design'. At Mott MacDonald the remit of our Group DPO alsoencompasses the processing of personal information outside of the UK and EU. This means that the GroupDPO and his team operate as a global advisory, compliance and assurance function.The role of Group Privacy and Data Protection Analyst is focussed on supporting these activities acrossthe Mott MacDonald Group. Although the UK is Mott MacDonald's largest hub (and the location for around7,500 employees), the Group operates in over 150 countries around the world and employs approximately16,000 people in total.As part of a small team with a global remit, the job holder is expected to work independently and adopt aproactive approach to developing their specialist skills, knowledge and expertise in the area of privacy anddata protection compliance.Candidate Specification• You are a confident and articulate self-starter with the ability to work independently and use initiativewhen required• You have excellent IT and administrative skills (including extensive experience of using SharePointand other Microsoft applications); and have acted as a super-user/administrator for a cloud-basedsoftware application• You have an awareness of privacy and data protection laws (and associated regulatory frameworks)and some experience of providing practical advice on the interpretation and application of those laws• You have been involved in supporting and promoting behaviour change (focussed on building aneffective privacy and data protection compliance culture) within a large, complex, multi-siteorganisation• You have experience of co-ordinating the resolution of individual rights requests (e.g. personalinformation access and/or deletion requests) and/or complaints by data subjects• You have experience of supporting the response to personal data breaches; and understand thepotential impact this type of incident can have on the individuals affected, as well as theprocessor(s)/controller(s) involved• You have a good general awareness of information security and records management issues• You handle confidential information with discretion; and have a strong commitment to uphold ethicalstandards and maintain your professional integrity• You communicate effectively (and respectfully) with colleagues, data subjects, regulators,commercial partners and other external stakeholders irrespective of national boundaries and cultures• You assimilate and interpret information quickly; and can explain complex processes orrequirements to colleagues without using confusing technical or legal jargon• You can manage a large and varied workload, take decisions on your own initiative and meetchallenging deadlines (whilst manging the expectations of others)• You possess the confidence and self-awareness required to identify gaps in your own knowledge;and the intellectual curiosity required to continually develop your professional expertiseJob ProfileWorking closely with the Group DPO and their team, you will:• Inform and advise Mott MacDonald colleagues and business units of their obligations under relevantprivacy and data protection laws including the General Data Protection Regulation (GDPR) and theCalifornia Consumer Privacy Act (CCPA)• Act as the super-user/administrator for Mott MacDonald's instance of the OneTrust privacymanagement platform used to manage Data Protection Impact Assessments, individual rightsrequests (including 'data subject access requests') and the Group's 'record of processing'); thisincludes adding and training new users as well as maintaining an appropriate level of technicalexpertise• Manage the Office of the Group DPO email inbox and triage enquiries to ensure they are prioritisedappropriately (either using your knowledge and expertise to respond directly or escalating to anothermember of the team as appropriate)• Log and track casework being processed by the Office of the Group DPO (complaints, assurancereviews, personal data breaches, etc.), liaising with internal/external stakeholders as necessary togather information and where (appropriate) manage expectations• Capture and collate statistical information and performance metrics related to both the Office of theGroup DPO and the wider Group• Act as the site administrator for the Office of the Group DPO and global 'Privacy PractitionerNetwork' MS Teams/SharePoint sites (maintaining the site structure, creating and uploading newcontent, adding/removing users etc.)• Manage and maintain the content of the 'privacy and data protection' section of Mott MacDonald'scorporate Intranet• Work with colleagues in the Business Management Systems team to maintain and update privacyand data protection related content in the Group's central management system (STEP)• Act as a super-user/administrator for Mott MacDonald's instance of an eDiscovery platform used tomanage the review, redaction and production stages of a Data Subject Access Request (ensuringthat new projects within the system are configured correctly, that users have completed thenecessary training before accessing the platform and that data is archived once the request iscompleted)• Liaise with vendors and Mott MacDonald colleagues in the Legal Admin team and Financedepartment, to ensure purchase order requests and invoices are issued and processed correctly andin a timely manner• Work with internal stakeholders to co-ordinate the timely identification, reporting, investigation andresolution of personal data breaches• Advise on whether DPIAs are required for new projects or initiatives and how these should beconducted• Promote a culture of 'privacy and data protection by design' and encourage colleagues to viewcompliance as a desirable outcome which provides a competitive advantage when bidding for newwork or attracting/retaining talent An individual IAPP membership and a OneTrust DataGuidance user account will be provided to the successful candidate as part of the onboarding process

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