Housing Apprentice / Customer Service Apprenticeship

  • Salary:
  • Category: Customer Service
  • Location: Hertfordshire
  • Date: 2 months ago
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Housing Apprentice / Customer Service Apprenticeship Letchworth £14,430 plus the opportunity to gain a level 3 Chartered Institute of Housing qualification* The apprenticeship will run for approx 2 years Are you excited by the chance to learn new skills and behaviours that support your personal development? Would you like to grow a sector that really makes a difference to the lives of its customers? Would you like to earn and learn in a fast paced constantly evolving organisation? The role: This fantastic opportunity offers the perfect blend between learning and earning to become a housing professional. As part of this journey, the successful candidate will be given the opportunity to take a level 3 Chartered Institute of Housing course whilst learning the skills to deliver first class customer centric services. You will gain / develop the following skills; A broad knowledge and ability to deliver a range of housing services. A passion and eagerness to be involved in social purpose work. The skills to deliver highly trusted but low effort services for all customers. Team work; building good relationships and working collaboratively to achieve success. About you: Living and valuing our values is what defines and differentiates our client as a business that balances profit and purpose. They are seeking someone who: Possesses 3 A level qualifications at grade C or above and GCSE’s in Maths and English (or equivalent). Has a strong desire to build a career in social housing. Is proficient in IT to include Microsoft Office. Is a good communicator and relationship builder. Has a confident, positive and self-motivated personality. Is reliable and enthusiastic with a willingness to learn. About the company: Our client is a not-for-profit housing association providing quality homes across eight local authority areas in the counties of Hertfordshire and Bedfordshire. They have been busy transforming their business and need great people with talent to support them through these exciting changes. Their people have a great attitude; they are innovative, collaborative and are empowered to make change happen. *Please note that learning will take place virtually due to the pandemic. If face to face training resumes, there will be a requirement to travel to London to complete this

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