Sales Administrator

Details:
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Description:

Here at Cordant People we are recruiting for a Sales Administrator him a client of ours based in Cardiff. You will be the first point of contact for existing and new customers. Where you will deal with everything from processing orders to general customer service.

Main Job Responsibilities:

Order acceptance, generation and acknowledgements
Coordination of quotation requests & acknowledgements
Requirements capture and execution
Contract review process
Order execution process aligned with manufacturing SLA's and agreed lead times
Establish and maintain new customer accounts (master data) and agreements within the ERP system
Maintain applicable customer portals and information systems (letters of conformity, special information requirements)
Establish customer satisfaction rates and information (feedback)
Provide information (track & trace), guidance and support for product information and technical service requests
Capture and communication of customer change requests (products and services)
Level 1 support for receiving, setting up and closing out of customer complaints and issues
Support for company website and promotional activities
Maintaining professional and technical knowledge of applicable portfolios and servicesMain Skills Required:

Strong attention to detail
Confident over the phone
Great work ethic
Ability to work in a Team
Experience in Sales admin is preferable
At least 2 years Admin experienceThis role is working Monday to Friday 8 - 5 paying a salary of £17.500 a year.

Please apply if you want to be considered for this role

Due to the high number of applications if you don't here from us in 2 weeks please take that you were unsuccessful but we do thank you for your application.

Cordant Group is an equal opportunities employer

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