Style Advisor/Sales Team Member

Details:
  • Company: sofa.com
  • Salary:
  • Category: Sales
  • Date: 1 month ago
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Description:

Sofa. com has been growing in leaps and bounds over the past few years, and we’re after highly motivated, creative, and talented people to come and join us.Every role within the company is busy and varied with plenty of opportunity to develop your key skills over time. Our fun and friendly staff are all part of one big family, so why not come and join us? Take a look below to see what roles are available... All applications should be emailed to - Please include your CV and Covering letter stating which role and location you are applying for. Store Roles: Sales Team Member We are looking for a positive, fun, reliable and hardworking Sales Team Member to join our brilliant team in our White City Concession Store.As a member of our Sales Team you will be the first point of contact with our customers and will spend your time advising them on the best possible sofa, armchair or bed that suits their needs. You should thrive in a customer service environment, always going above and beyond for our lovely customers. Your day in the concession will include:  Welcoming every customer so they feel at home and relaxed Maintaining our world-class visual merchandising standards Providing support with customers’ decisions where required Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date For this role, you should:  Be ambitious and confident, with a strong can-do attitude Enjoy working within a team Be enthusiastic and dedicated to providing excellent customer service Have some prior experience in a sales advisor role, preferably within the furniture/luxury retail sector Have a passion for interior design/art As we are currently receiving a high volume of applicants, if you do not hear from us in 4 weeks, please consider your application to be unsuccessful.It’s a busy and varied job, working for a fun company that is growing fast. Why not come and be part of it?We are recruiting for a part-time position to cover for maternity (22.5 hours to start ASAP) which will require weekend availability. Department Supervisor We are excited to be offering this role as part of a new opening programme for and Frasers HomeAt we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With inhouse teams from the design development stage right through to our delivery drivers – we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.The Role  We are looking for a talented, driven and versatile Department Supervisor for our Wolverhampton Department in Frasers who relishes working collaboratively to deliver exceptional customer service.You will be an experienced, highly motivated and hardworking individual with excellent communication skills and commercial acumen.You will be required to manage and evaluate every aspect of your department from customer awareness and service to operational standards, team development and motivation. The role requires adaptability and flexibility.As the Department Supervisor, you will develop and support the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing and Frasers Home at the highest level.You should be an experienced retailer, ideally within the interiors industry. You should have a strong business acumen and be commercially focused and driven and help your team drive sales in the showroom. Having good organisational and delegation skills will allow you to effectively manage your day and motivate your team.You will ensure the smooth day to day running of the department by supporting your team in: Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse our full range Embracing the Customer Journey and ensure this is provided consistently by all team members across the whole Home area of the store Leading the team to deliver inspirational ideas to fulfil the customers needs Maintaining our high showroom standards and visual merchandising in store Processing customer orders as well as writing daily, weekly and monthly reports to distribute to your team and senior management Team building, ensuring effective communication and development of individuals Support in conducting monthly meetings with your team as well as providing feedback to the area manager on staff performance Regularly assessing competitor activity within the sector and establishing its impact on your showroom’s performance and trading This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.  You will need:  Proven successful experience as a Supervisor within retail Powerful leadership skills and business orientation Strong sales experience and awareness of trends to support the customer in styling their rooms/homes Team management skills Strong organisational skills, the ability to plan and prioritise workloads and delegate accordingly The ability to multi-task and work under pressure A desire to work as part of a team to generate fresh and innovative ideas Excellent communication and interpersonal skills Background in home interiors/furniture is required Proficiency in MS Office and general IT This role is based in Wolverhampton, please ensure you can commute to this area before applying.Interviews will be held on 14th December 2020 and 4th January 2021, must be available for training from 25th January 2021 to 12th February 2021 with the store opening week commencing 15th February 2021. If you think you fit the bill, then we would love to have you join our team. Please apply by clicking here.Due to the high volume of applications, we will only be able to respond to successful candidates. Style Advisor/Sales Team Member We are excited to be offering this role as part of a new opening programme for and Frasers HomeAt we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With inhouse teams from the design development stage right through to our delivery drivers – we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.The Role  We are looking for an enthusiastic, customer focused Style Advisor / Sales Team Member to join our new team in our Wolverhampton Department in Frasers. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond. Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range Maintaining our high showroom standards and visual merchandising in store Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date Being a brand ambassador for and Frasers Home, by embracing the customer journey and applying that ethos across the whole Home area of the store Proactively improving and updating knowledge of product & interior trends You will need:  Experience within retail alongside proven experience with interiors/furniture Strong sales experience and awareness of trends to support the customer in styling their rooms/homes Be ambitious and confident, with a strong can-do attitude Be enthusiastic and dedicated to providing excellent customer service A desire to work as part of a team to generate fresh and innovative ideas Proficiency in MS Office and general IT This role is based in Wolverhampton, please ensure you can commute to this area before applying.Interviews will be held on 14th December 2020 and 4th January 2021, must be available for training from 25th January 2021 to 12th February 2021 with the store opening week commencing 15th February 2021. We are recruiting for two part-time positions (from 20-26 hours) which will require weekend availability.This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.If you think you fit the bill, then we would love to have you join our team. Please apply by clicking here.Due to the high volume of applications, we will only be able to respond to successful candidates.

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