What Jobs are available for Customer Service Representative in London?

Do you have excellent customer service experience and seeking a new role?

We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented.

The role is paying 12.50 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role.

You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed and candidates must be able to commit fully if successful after interview. This role could also become Stand-by position.

Responsibilities:

• Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment.
• Separate those applicants with special appointments.
• One hour a day will be required to work outside greeting applicants/visitors
• Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room.
• Distribute applications to the public taking into consideration of the nationality of the applicants, and if they need to complete other paperwork or not.
• Check all applications to make sure they are complete.
• This role will require lifting of boxes of documents for transportation
• Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable).
• Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time.
• Provide other information assistance to the pavilion-visiting public as necessary.
• Ensure that public are treated fairly and professionally
• Respond to any crowd control emergency and alert Mission guards as appropriate
• Ensure uniform is clean and of proper fit
• Maintain pleasant and positive attitude when dealing with the public
• Adhere to the security rules established by the Mission
• Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager
• Take action to improve service as necessary
• Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager
• Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager.
• This role does involve elements of working outdoors periodically (1 x 4 hour shift every 2-3 days) to organise queues - suitable uniform will be provided.
• The ideal candidate will be able to stand on their feet for longer periods, as you will be stood in the maim embassy pavilion, approaching applicants to direct and support them.

Why work with Adecco:

• 20 days annual leave 8 days bank holiday
• Perks at work - discount vouchers and points to spend
• Support program with 24/7 helpline
• Eye care vouchers
• Competitive pension scheme

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Client Services Analyst

London

£38k - Bens - Bonus

You will only be considered if you have Investment or Wealth Management Client services experience

This role does not offer sponsorship

Job Description

The Client Services Analyst is responsible for delivering high-quality front-line support to Wealth Managers and their support teams. This includes resolving system-related queries, assisting with onboarding, and ensuring a seamless client experience through efficient use of internal platforms and tools. The role involves providing both remote and in-person assistance to ensure Wealth Managers can effectively use all operational systems to serve their clients.

Principal Duties

• Develop a deep understanding of core Wealth Manager systems and act as a trusted subject matter expert for all system-related inquiries.
• Serve as the first point of contact for Wealth Managers, providing timely and accurate resolutions to operational and system queries.
• Manage the Client Services inbox and phone line , ensuring all communications are handled promptly and in line with agreed service levels.
• Collaborate with internal teams to identify recurring issues and implement improvements to enhance system usability and the overall client experience.
• Support new Wealth Manager onboarding and orientation , including account setup, system configuration, and user familiarization.
• Produce and maintain clear documentation and workflows to streamline processes and improve efficiency for Wealth Managers.
• Monitor and communicate system enhancements or updates , ensuring users receive relevant guidance and support.
• Participate in testing and feedback sessions for system upgrades and new feature releases.

Essential Attributes

• Client-focused with strong communication and interpersonal skills.
• Analytical and detail-oriented with a problem-solving mindset.
• Strong time management and ability to balance multiple priorities.
• Collaborative and proactive in identifying process improvements.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) .
• Basic understanding of the Financial Services industry and regulatory expectations.

Preferred Attributes

• Experience in a Client Services , Operations , Custody , or Training Support role within Financial Services.
• Familiarity with Wealth Management or trading systems such as IMiX or Advent.
• Confident communicator, comfortable presenting or supporting small groups in training or process reviews.
• Progress toward an IOC qualification or similar professional certification.

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience. 

Requirements

Primary Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• Up to 2 years of relevant experience in client support or servicing field.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German (preferred C1 level) and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement.

Benefits

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too. 

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience 

Requirements

Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• 0-2 years of relevant experience.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement.

Benefits

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too. 

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience 

Requirements

Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• 0-2 years of relevant experience.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

Benefits

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too. 

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience 

Requirements

Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• 0-2 years of relevant experience.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

Benefits

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too. 

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience 

Requirements

Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• 0-2 years of relevant experience.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

Benefits

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too. 

About ESG Book 

ESG Book powers financial markets with the insight needed for a more sustainable future. 

By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. 

Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. 

Headquartered in London, and with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. 

Why Work with Us? 

A Mission-Led Culture:  

• We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do. 

• Help shape the future of sustainable finance while contributing to solutions that drive change. 

Opportunities to Grow:  

• Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference. 

• Be part of a dynamic team that values your personal and professional growth. 

A Collaborative Environment:   

• Work in a team where your voice matters 

• Work alongside some of the brightest minds in the industry in an open, supportive, and diverse environment. 

Flexibility & Balance: 

• We empower you to achieve work-life balance with flexible schedules. 

The CES Team 

We're expanding our Client Enablement & Success function to strengthen our client onboarding and technical support capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently.  

The team now sits at the nucleus of our operational ecosystem, connecting product, client success, sales, our clients, reporting entities, and partners. Its purpose is not only to streamline processes and reduce time-to-value through enhanced product education across pre- and post-sales, but also to strategically establish a reinforcing community around the shared infrastructure we are building. Client Services & Enablement will become the engine to drive a more connected, efficient, and empowered ESG Book experience 

Requirements

Responsibilities:

Client Onboarding & Platform Enablement:  

• Build and maintain strong foundational knowledge of the ESG Book product suite, including key workflows, use cases, and customer impact. 

• Setting up client access, permissions, and delivery schedules on the ESG Book platform  

• Guiding new clients through onboarding processes and platform orientation  

• Apply product knowledge to resolve standard customer queries accurately. 

• Serving as a key point of contact, particularly for German-speaking clients (e.g. savings banks in Germany)  

Technical Support & Issue Resolution:  

• Handling incoming client support queries via the service desk  

• Investigating and resolve technical problems related to platform access, data, and delivery  

• Using tools like Excel for analyzing and troubleshooting data-related issues  

• Collaborating with tech and product teams to triage complex problems  

Internal Collaboration:  

• Acting as a link between the CES team and internal stakeholders (Sales, Product, Tech)  

• Supporting Sales Teams with technical documentation and insights on platform functionality  

• Helping develop internal and client-facing documentation and FAQs  

The Skills You’ll Bring. and build on in the role 

• 0-2 years of relevant experience.
• Superior proficiency/skills with Microsoft Excel, PowerPoint, and Word.  

• Fluent in German and English. 

• Excellent interpersonal and communication skills, with the ability to communicate technical and quantitative topics to a range of stakeholders. 

• Demonstrated analytical skills and mindset. 

• Additional skills like SQL and Python can be helpful. 

Benefits

We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement. 

Apply Now   

If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too.