1496 Customer Service jobs in Crawley

As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills

Client Details

The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.

Description

As a Customer Service Advisor your responsibilities will include:

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and queries.
• Handle complaints and resolve issues in a professional manner.
• Maintain customer records and update relevant systems with accurate details.
• Collaborate with internal teams to ensure seamless customer experiences.
• Assist in scheduling appointments.
• Support administrative tasks related to customer service operations.
• Continuously strive to improve service quality and exceed client expectations.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer-facing role.
• Strong verbal and written communication skills.
• Proficiency in using computer systems and customer management tools.

Job Offer

• Hourly pay of approximately 12 - 14 per hour
• Temporary position offering a chance to gain experience.

Customer Service Advisor-
Rate- 12.21 per hour
Location- Epsom
Hours - 37.5 hours Mnnday to Froday
Length of assignment - 12 weeks- Possible perm offer after 12 weeks
Start date - 18th August

We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period!

The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential.

You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you.

Please apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

JRRL are delighted to be working with a progressive and supportive company offering a fantastic opportunity for a Temporary to Permanent Customer Service Administrator  to join their team in Sevenoaks. You will be working within a team to deliver a high level of customer service within a Helpdesk environment with administration duties.

This is a full-time office-based position working Monday to Friday on a shift rota – 7.30am – 3.30pm, 8am – 4pm or 9am – 5pm with 1 hour lunch

Due to the role being temporary to permanent you must be available to start within a week.

Duties for the Customer Service Administrator:

• Schedule planned maintenance for in house and subcontracted labour.
• Update planned maintenance jobs with status updates.
• Maintain client compliance systems.
• Develop working relationship with Operations Team and clients to deliver best in class service.
• Working to a range of performance KPI’s.
• Oversee the logging and close down of reactive calls.
• Administration duties.

Person Specification for the Customer Service Administrator:

• Good literacy and numeracy skills.
• IT literate – MS Office, Laptop, Tablet.
• Excellent customer service skills ideally within a helpdesk/contact centre environment.
• Ability to work to deadlines and targets.
• Ability to work sometimes under pressure.

Company Benefits:

• 20 days holidays, rising yearly to 25 days
• Free parking onsite
• Pension enrolment scheme
• Private healthcare options available following probation period
• Social events with colleagues, friends, and family

This Administrator role is a full-time temporary to permanent role offering career progression, a supportive team environment. The permenant salary is £25,000 / £25,550. Full training will be given.  This is a company that like to train and progress their staff.

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

• Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
• Maintain and update customer records accurately within the company's database system.
• Coordinate and schedule appointments with clients and stakeholders as required.
• Provide administrative support to the wider customer service team, including document preparation and filing.
• Handle incoming communication, directing queries to the appropriate department or individual.
• Assist with resolving customer issues, escalating more complex cases to senior team members.
• Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

• Proven experience in an administrative or customer service role
• Strong communication skills, both written and verbal, with a professional telephone manner.
• Excellent organisational abilities and attention to detail.

Job Offer

• An hourly rate of approximately 13 - 14.50 per hour
• Opportunity to work a couple of days from home, once trained!
• A temporary position offering flexibility and the opportunity to gain experience in the sector.
• Opportunities to develop skills in customer service and administration

As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills

Client Details

The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.

Description

As a Customer Service Advisor your responsibilities will include:

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and queries.
• Handle complaints and resolve issues in a professional manner.
• Maintain customer records and update relevant systems with accurate details.
• Collaborate with internal teams to ensure seamless customer experiences.
• Assist in scheduling appointments.
• Support administrative tasks related to customer service operations.
• Continuously strive to improve service quality and exceed client expectations.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer-facing role.
• Strong verbal and written communication skills.
• Proficiency in using computer systems and customer management tools.

Job Offer

• Hourly pay of approximately 12 - 14 per hour
• Temporary position offering a chance to gain experience.

Customer Service Coordinator

Location:  Surrey Wheelchair Services

Salary/Rate: £25,521.60 pa

Monday to Friday 8.00am – 5.00pm, 40 hours a week

Kingsway Business Park, Forsyth Road GU21 5SA

Rewards & Benefits:

• Company Pension Scheme
• Free on-site parking
• Life Assurance Scheme
• Company Sick Pay Scheme
• Wellbeing initiatives

We are currently looking for a Customer Service Coordinator  to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.

We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service.

The Role:

• Manage incoming calls and emails, answering any queries in a timely and professional manner.
• Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.
• Monitoring and progressing orders by checking with suppliers.
• Entering referral information for clinical triage via both telephone and email.
• General administration that supports daily activities and duties 

What are we looking for?

• Strong experience in a similar busy and fast paced office environment
• Relevant telephone-based customer service experience
• Good attention to detail and accuracy
• Previous administration and diary management experience
• Professional and confident manner on the telephone and through email
• Competent IT skills with Microsoft Office programmes and ability to learn new systems.

This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community.

INDLS 

This is a fantastic opportunity for a Customer Service Agent to join a not-for-profit organisation in Brighton. The role requires a detail-oriented individual to provide exceptional service and support to customers while maintaining a positive outlook.

Client Details

This organisation operates within the Brighton area and is recognised for its commitment to delivering impactful services. As a small-sized organisation, they are focused on providing excellent customer support while fostering a collaborative working environment.

Description

• Respond promptly to customer enquiries via phone, email, and other communication channels.
• Maintain accurate records of customer interactions and transactions in the system.
• Provide customers with detailed information about the organisation's services.
• Resolve customer complaints and issues with a positive and professional approach.
• Work collaboratively with internal teams to ensure customer satisfaction and service improvements.
• Assist in identifying process improvements to enhance the customer experience.
• Deliver consistent and high-quality service in line with organisational standards.
• Support administrative tasks related to customer service as needed.

Profile

A successful Customer Service Agent should have:

• Previous experience in customer service or a related role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively and prioritise workload.
• Attention to detail and accuracy in record-keeping.
• A proactive approach to problem-solving and a customer-focused mindset.
• Proficiency in using standard office software and customer service tools.

Job Offer

• A competitive salary of 25,000
• Monday to Friday working hours: 8:30 am to 5:00 pm.
• Permanent position within a well-regarded organisation.
• An opportunity to work in Brighton, a vibrant and lively location.
• A supportive and collaborative team environment.

If you are an enthusiastic individual with a passion for providing excellent customer service, we encourage you to apply today.

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and produciton sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

• Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
• Maintain and update customer records accurately within the company's database system.
• Coordinate and schedule appointments with clients and stakeholders as required.
• Provide administrative support to the wider customer service team, including document preparation and filing.
• Handle incoming communication, directing queries to the appropriate department or individual.
• Assist with resolving customer issues, escalating more complex cases to senior team members.
• Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

• Proven experience in an administrative or customer service role
• Strong communication skills, both written and verbal, with a professional telephone manner.
• Excellent organisational abilities and attention to detail.

Job Offer

• An hourly rate of approximately 13 - 14.50 per hour
• Opportunity to work a couple of days from home, once trained!
• A temporary position offering flexibility and the opportunity to gain experience in the sector.
• Opportunities to develop skills in customer service and administration

As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills

Client Details

The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.

Description

As a Customer Service Advisor your responsibilities will include:

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and queries.
• Handle complaints and resolve issues in a professional manner.
• Maintain customer records and update relevant systems with accurate details.
• Collaborate with internal teams to ensure seamless customer experiences.
• Assist in scheduling appointments.
• Support administrative tasks related to customer service operations.
• Continuously strive to improve service quality and exceed client expectations.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer-facing role.
• Strong verbal and written communication skills.
• Proficiency in using computer systems and customer management tools.

Job Offer

• Hourly pay of approximately 12 - 14 per hour
• Temporary position offering a chance to gain experience.