Explore customer service opportunities in 205 Customer Service jobs in Croydon
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Representative
Posted today
Job Viewed
Job Description
Crawley
Salary - £25,000 + (dependant on experience)
Hybrid, 3 days at home
Monday – Friday
As an organisation without shareholders, our purpose is to make saving for the future simpler and fairer for everyone, rather than chasing profits or sales targets. This role is about doing the right thing for our customers, providing clear communication, understanding their needs, and explaining financial information in an accessible way. It requires sound judgement, strong attention to detail, and the ability to remain professional and composed in a busy environment. If this sounds like you and you have worked in customer service within financial services and are passionate about supporting customers, we want to hear from you!
What you can expect from us:
- Generous pension contributions with an employer contribution of up to 14%
- Learning & development opportunities and study support
- Volunteering days and charity payroll giving
- Social clubs and events
- Onsite gym
- Income protection, critical illness cover & death in service insurance
- Employee healthcare
- Parental and adoption leave
- Travel season ticket loans
- Ride-to-Work scheme
What we’re looking for:
- Experience dealing with customers in a Financial Services setting.
- Great communication skills — you can complex ideas in a simple, clear way.
- A real passion for helping customers, making sure they get the support and information they need.
- Comfortable with numbers and have a good eye for detail.
- Able to stay focused and keep going even when things get busy.
- Self-motivated, organised, and happy working on your own when needed.
What you'll be doing:
Our Customer Service teams are the heart of People’s Partnership, making sure our customers get the support they need.
You’ll help customers by understanding what they need and giving them clear, helpful answers throughout their time with us. You’ll also work closely with your team and others across Operations to meet customer needs and follow our service and compliance standards.
How you’ll help:
- Speak to customers by handling calls, emails, letters, texts and webchat
- Join daily team catch-ups, share updates, and help create a positive, supportive team vibe.
- Handle a variety of customer questions and step in to help other teams when needed.
- Help spot ways to make our customer service even better.
- Keep learning and building your skills in pensions and customer service.
About People’s Partnership:
At the heart of our organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
Disability Statement
People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
Be The First To Know
About the latest Customer service Jobs in Croydon !
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.
Key Responsibilities
As part of our customer service team, you will:
- Handle customer inquiries via phone and email with clarity and care.
- Maintain and update customer records in our core system.
- Proactively contact vulnerable customers during power loss events to offer support.
- Accurately log all customer interactions and service updates.
- Liaise with sub-contractors and customers to coordinate delivery of sub-contracted works.
- Manage compensation payments in line with industry standards for customers affected by power outages.
- Take ownership of service-related issues, resolving them confidently and professionally.
- Demonstrate empathy and understanding in challenging customer situations.
- Assist in preparing regularly scheduled reports.
- Ensure all enquiries are handled in accordance with relevant legislation, regulations, and customer care standards.
- Provide administrative support throughout the asset adoption process.
What We’re Looking For
We’re seeking someone who:
- Has excellent communication and interpersonal skills.
- Is highly organised and detail-oriented.
- Can work independently and as part of a team.
- Is confident using customer service systems and Microsoft Office tools.
- Has a proactive approach to problem-solving and customer care.
Why Join Us?
- Be part of a supportive and inclusive team.
- Make a meaningful impact on customers’ lives.
- Enjoy opportunities for growth and development.
- Work in a role where your empathy and professionalism truly matter.
Benefits include:
- Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.
- Bonus
- Enhance Pension
- Private Medical Insurance
- Life insurance
- Company training programmes to help you develop.
- Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.
- Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.
- Volunteering day: one day a year fully paid.
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Associate (Renewals) – IRIS Software Group
Location: Slough
Job Type: Full-time
Are you a natural people-person with a passion for helping customers? Do you enjoy solving problems, building relationships, and making a real impact in a business? If so, you could be a perfect fit for our Customer Service Associate (Renewals) role at IRIS Software Group !
We’re looking for someone friendly, proactive, and organised to join our vibrant team. In this role, you’ll support our existing customers through the renewal process, ensuring they stay happy, supported, and see continued value from our software.
What you'll be doing:
- Speaking with existing customers and guiding them through their renewal journey
- Building strong relationships to ensure a positive customer experience
- Identifying and resolving issues that may affect customer satisfaction or retention
- Working closely with our sales and support teams to deliver a joined-up customer service
- Keeping accurate records and updating our systems with renewal progress
- Spotting opportunities to add extra value to a customer’s account
What we're looking for:
- Previous experience in customer service, account management or renewals (ideally 1–2 years)
- A confident communicator – both over the phone and by email
- Someone who enjoys solving problems and keeping customers happy
- Strong attention to detail and good organizational skills
- A team player who thrives in a fast-paced environment
- Experience working in software/SaaS is a bonus, but not essential
Why join IRIS?
At IRIS, we don’t just build software – we build futures. You’ll be part of a supportive, inclusive team that’s passionate about helping businesses succeed.
Ready to take the next step in your customer service career – with a commercial twist? Apply now and let’s chat!
#CustomerServiceJobs #RenewalsRole #HiringNow #IRISSoftware #SloughJobs #SaaSJobs #PeopleFirst
Customer Service Representative
Posted today
Job Viewed
Job Description