279 E Commerce jobs in London

Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.

The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 73,000 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

ABOUT UNILEVER
Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace"

JOB PURPOSE
In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.
Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers.
The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities.
Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth.

RESPONSIBILITIES

Lead the growth and expansion of NRS in the UK

• Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon
• Grow and manage existing strategic relationships with key partners, taking them to the next level
• Hunt for business, develop and manage new relationships with strategic partners
• Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns)
• Develop our Distributor ways of working to incentivise growth and increase share
• Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support
• Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace

Lead customer strategy development and major customer initiatives

• Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations
• Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc.
• Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS

Be accountable for financial performance

• End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth
• Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth
• Management of TMI / BMI spend to deliver aligned targets with customers
• Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks.

Build the Talent & capability within the team

• Develop direct team of 1x CAE
• Inspire the broader Business teams on the opportunities and insight in the channel & from new partners

ALL ABOUT YOU

• You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often
• You will have an interest in marketing and in building our brands
• You are passionate about finding solutions and will always present your solution to an issue
• You have an insatiable curiosity and love to learn and share
• Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment
• As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success

Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.

The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 73,000 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

ABOUT UNILEVER
Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace"

JOB PURPOSE
In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.
Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers.
The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities.
Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth.

RESPONSIBILITIES

Lead the growth and expansion of NRS in the UK

• Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon
• Grow and manage existing strategic relationships with key partners, taking them to the next level
• Hunt for business, develop and manage new relationships with strategic partners
• Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns)
• Develop our Distributor ways of working to incentivise growth and increase share
• Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support
• Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace

Lead customer strategy development and major customer initiatives

• Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations
• Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc.
• Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS

Be accountable for financial performance

• End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth
• Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth
• Management of TMI / BMI spend to deliver aligned targets with customers
• Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks.

Build the Talent & capability within the team

• Develop direct team of 1x CAE
• Inspire the broader Business teams on the opportunities and insight in the channel & from new partners

ALL ABOUT YOU

• You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often
• You will have an interest in marketing and in building our brands
• You are passionate about finding solutions and will always present your solution to an issue
• You have an insatiable curiosity and love to learn and share
• Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment
• As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success

• Develop and implement a comprehensive e-commerce strategy to achieve sales targets and growth objectives.
• Manage the day-to-day operations of the e-commerce website, ensuring optimal functionality and user experience.
• Plan, execute, and optimise digital marketing campaigns across various channels, including SEO, SEM, social media, email marketing, and affiliate marketing.
• Drive traffic to the website and maximise conversion rates through A/B testing and continuous optimisation.
• Analyse website traffic, sales data, and customer behaviour to identify trends and opportunities.
• Manage product listings, pricing, and promotional activities online.
• Oversee inventory management and fulfilment processes for online orders.
• Develop and implement strategies to enhance customer loyalty and lifetime value.
• Stay abreast of industry trends, competitor activities, and emerging e-commerce technologies.
• Collaborate with marketing, sales, and product development teams to ensure a cohesive brand experience.

• Proven experience in e-commerce management, with a strong understanding of online sales strategies.
• Demonstrated success in driving online revenue growth and conversion rates.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
• Strong knowledge of digital marketing channels and best practices (SEO, SEM, social media, email).
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong project management and organisational abilities.
• Effective communication and interpersonal skills, with the ability to collaborate across teams.
• Experience with website optimisation and A/B testing methodologies.
• A creative mindset with a focus on customer experience.
• Bachelor's degree in Marketing, Business, or a related field.

• Develop and execute the overarching e-commerce strategy to drive sales, profitability, and market share.
• Manage and optimize the company's e-commerce website, ensuring a seamless and engaging user experience.
• Oversee all digital marketing channels, including SEO, SEM, social media marketing, email marketing, and affiliate programs.
• Analyze website performance, customer behaviour, and sales data to identify trends, opportunities, and areas for improvement.
• Manage the e-commerce budget effectively, allocating resources to maximize ROI.
• Lead and mentor the e-commerce team, fostering a high-performance culture.
• Collaborate with marketing, product, IT, and customer service teams to ensure alignment and integrated campaign execution.
• Stay abreast of the latest e-commerce trends, technologies, and best practices.
• Manage third-party vendors and agencies, ensuring delivery of high-quality services.
• Develop and implement strategies to increase customer acquisition, retention, and lifetime value.
• Oversee the product catalog, pricing strategies, and promotional activities online.
• Ensure compliance with all relevant e-commerce regulations and data privacy laws.

• Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.
• Minimum of 7 years of experience in e-commerce management, with a proven track record of success in driving online sales growth.
• Strong understanding of digital marketing principles and platforms (Google Analytics, Google Ads, social media advertising, email marketing platforms).
• Expertise in e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
• Proven leadership and team management experience.
• Exceptional communication, presentation, and interpersonal skills.
• Experience with A/B testing and conversion rate optimization (CRO).
• Familiarity with UX/UI principles and best practices for e-commerce websites.
• Ability to thrive in a fast-paced, dynamic environment.
• Experience managing budgets and forecasting sales.

• Develop and implement a comprehensive e-commerce strategy to drive online sales and profitability.
• Manage and optimize all paid digital advertising campaigns (Google Ads, social media ads) to achieve target CPA and ROAS.
• Oversee SEO strategy to improve organic search rankings and drive qualified traffic.
• Develop and execute email marketing campaigns to nurture leads and drive repeat purchases.
• Manage affiliate marketing programs and explore new partnership opportunities.
• Analyze website traffic, sales data, and campaign performance to identify trends and opportunities for improvement.
• Conduct A/B testing on website elements, ad creatives, and landing pages to optimize conversion rates.
• Collaborate with the creative and content teams to ensure compelling marketing materials.
• Manage the e-commerce budget and allocate resources effectively across different channels.
• Stay up-to-date with the latest trends and best practices in e-commerce and digital marketing.

• Develop and implement a data-driven e-commerce marketing strategy aligned with business objectives and target audience.
• Manage and optimize all digital marketing channels, including SEO, SEM, social media advertising, email marketing, and affiliate marketing.
• Oversee the creation of compelling and engaging marketing content across various platforms, ensuring brand consistency.
• Analyze website traffic, conversion rates, customer behaviour, and campaign performance using tools like Google Analytics, Adobe Analytics, and other relevant platforms.
• Develop and execute strategies to improve customer acquisition, retention, and lifetime value.
• Manage the e-commerce marketing budget effectively, ensuring optimal ROI on all marketing investments.
• Collaborate with the creative and web development teams to ensure a seamless and high-converting user experience on the website.
• Stay up-to-date with the latest e-commerce trends, digital marketing technologies, and competitor activities.
• Lead and mentor a team of marketing specialists, fostering a collaborative and high-performing environment.

• Minimum of 5 years of progressive experience in e-commerce marketing, with a proven track record of success in driving online sales growth.
• Demonstrated expertise in managing and optimizing various digital marketing channels (SEO, SEM, PPC, Social Media, Email Marketing, Content Marketing).
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketing automation tools.
• Excellent understanding of UX/UI principles and conversion rate optimization (CRO).
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Exceptional written and verbal communication skills.
• Experience in leading and developing marketing teams is a plus.
• Bachelor's degree in Marketing, Business, or a related field; Master's degree preferred.