8 Event Coordinator jobs in the United Kingdom
Event Management Coordinator
Posted 10 days ago
Job Viewed
Job Description
At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more accelerate their own digital transformation. You can learn more about Cirium at the link below. the Team:
The events coordinator, reporting to the Global Events Manager, is part of the global marketing team operating in APAC, Americas, and Europe. Their focus is executing campaigns, organising events and webinars to provide valuable content to prospects and existing clients, with the ultimate goal of showcasing product value, enhancing brand loyalty, and driving sales growth.
About the Role:
As an Event Coordinator, you will play a crucial role in delivering comprehensive assistance for global events. Your responsibilities will encompass managing timelines, overseeing logistics, and coordinating activities with all the relevant stakeholders across a wide range of events. Collaborating closely with regional marketing teams, you will coordinate all aspects of event planning, including event promotion, pre and post-communication, venue contracts and arrangements and monitoring lead capture and sales performance. This role demands exceptional organizational skills, meticulous attention to detail, and effective communication with both internal teams and external stakeholders.
Responsibilities
+ Event Planning Support:
+ Assist in developing event plans, timelines, and checklists for Global events.
+ Maintain an up-to-date master list of events including the event calendar and a master Wrike project (our project management system), for each event.
+ Ensure all contracts have been reviewed by legal and process vendor payments through Accounts Payable within payment timescales.
+ Regularly review the status of contracts and invoices to ensure timely processing.
+ Help coordinate with vendors, venues, and suppliers to confirm arrangements for smooth execution.
+ Manage merchandise inventory for events effectively.
+ Assist in organising regular team meetings with regional teams to gather feedback and coordinate necessary actions.
+ Assist in developing comprehensive event plans, timelines, and checklists for Global events.
+ Logistics Coordination:
+ Help manage event setup, including arranging equipment, design and seating.
+ Oversee registration processes, maintain guest lists accurately, and handle attendee communications professionally
+ On-Site Coordination:
+ Help supervise event setup and breakdown to ensure all details align with plans.
+ Support attendees, staff, and other stakeholders during the event.
+ Training and Support
+ Keep lead capture training documentation up to date.
+ Deliver one-on-one training sessions for sales newcomers in the marketing events processes.
+ Budget and Documentation:
+ Assist with tracking event expenditure and ensure adherence to the event budget.
+ Maintain detailed records, including contracts, receipts, and post-event evaluations.
+ Marketing and Communications Support:
+ Obtain support and collaborate with the marketing team to promote events via social media, email, and other channels.
+ Ensure event content is produced in a timely manner, keeping internal stakeholders informed of requirements
+ Post-Event Tasks:
+ Coordinate the collection of attendee feedback.
+ Assist in preparing post-event reports summarizing successes and areas for improvement.
+ Monitor lead capture and provide detailed assessment of sales performance
Qualifications and Skills
+ Associate's or bachelor's degree in Event Management, Hospitality, Communications, or a related field (or equivalent experience).
+ Experience in event coordination, customer service, or a related role.
+ Strong organizational and time management skills.
+ Excellent verbal and written communication abilities.
+ Proficiency in event management tools (eg Wrike, Captello).
+ Proficiency in productivity tools such as MS Word, PowerPoint, Excel; new AI tools; and experience with CRMs and sales enablement platforms is a plus.
+ Ability to multitask and prioritize tasks in a dynamic environment.
+ Strong problem-solving skills and attention to detail.
+ Willingness to work flexible hours, including evenings and weekends.
+ Great attention to detail and a passion for translating complex concepts into actionable messaging.
+ Collaborative mindset with a willingness to work across teams to achieve shared goals.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Conference Event Coordinator
Posted today
Job Viewed
Job Description
Job Title: Conference Planner - Exhibit Ops
Location: Egham, UK
Job Type: Full Time Contract, 12 Months
Duties:
• Manage the operational delivery of virtual events from start to finish including registration set-up and management, coordination with internal stakeholders on delivery specifications, and day-of execution.
• Train program partners on virtual event technology, Conferences processes and resources (registration and delivery technologies, registration protocols and online resources).
• Identify and create new ways to engage with our audiences virtually using feedback on previous conferences/events to continue to enhance the customer experience.
• Seek and determine new operational efficiencies to drive further scale across large volume of virtual events.
• Liaise with global conferences teams on process changes and improvements across the team.
• Perform special projects to further virtual event product and workflow.
Skills:
• Minimum 2+ years professional work experience Results-oriented drive and a solid work ethic Solid computer and analytical skills: proficiency Microsoft Office Suite (particularly Outlook, Word and Excel) and virtual event delivery platforms (Webex and Zoom) preferred
• Outstanding written and verbal communications skills
• Superior poise and judgment (demonstrated “grace under pressure”) with both internal and external constituencies
• Ability to work well in ambiguous situations with little information or direction across multiple regions
• Comfort working with and ability to upward manage senior executives
• Innovative approach to process and workflow
• Excellent time management and prioritization skills
• Exceptional attention to detail Proactive problem-solving skills
• Strong service ethic Strong record of achievement in current position
• Interest and experience in virtual event planning
Education:
• Bachelor's degree from accredited university
Skills and Experience:
Required Skills:
• Self motivated
• Event planning
• Time management
• Workflow
• Microsoft office
Additional skills:
• Excellent written and verbal communication skills
• Webex
• Excel
• Problem-solving
• Zoom
Manager - Issues & Event Management
Posted 3 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the GCS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Manager, GCS Issues and Event Management will:
+ Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation
+ Facilitate investigation and conduct root cause analysis to address repeated issue types
+ Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
+ Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
+ Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process
+ Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
+ Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
+ Perform sample testing of issues to ensure resolution is complete and effective
+ Opine on specific control enhancements related to issues
+ Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution
+ Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees
+ Support sharing insights, better practices, themes, etc. across the enterprise
**Required Qualifications:**
+ 3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Strong project management, communication, and interpersonal skills
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Scoping, prioritizing, and support remediation of operational issues
+ Investigating and conducting root cause analysis to address repeated operational risk issue types
+ Performing quality assurance on documentation of operational risk issues and events
+ Overseeing BU remediation process for operational risk issues and events
+ Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
+ Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices
+ Experience in financial services industry
ORMCM
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Considerations for sponsorship:
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25013081
Associate Director, Event Project Management
Posted 1 day ago
Job Viewed
Job Description
IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
**Who We Are**
IQVIA Medical Communications at IQVIA are experts in planning, designing, creating and delivering highly interactive, engaging and impactful events. Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of an Associate Director, Event Project Management to join our team to take the leadership of a team of Event Project Managers delivering a range of meetings and events for our Pharmaceutical Clients.
**About the Associate Director, Event Project Management**
As the Associate Director, Event Project Management, you will lead a team of Event Project Managers in the planning and delivery of meetings and events within the pharmaceutical industry. You will be responsible for ensuring operational excellence, compliance with industry regulations, and oversight of the quality delivery of events such as Investigator Meetings, Advisory Boards, Congress Symposia, and Steering Committee Meetings.
As a team leader, you will be responsible for managing your line reports in alignment with company policies and regulatory requirements. You will oversee day-to-day event delivery operations including resourcing, assigning tasks, monitoring performance, and supporting professional development. You'll play a key role in recognizing your team's achievements, addressing on project challenges, and for leading on process improvement initiatives with a variety of stakeholders.
We'll look to this role for their line and operations management expertise as well as in depth knowledge of event project management specifically in the Life Sciences arena. Good relational management skills, proficiency in vendor management, issue resolution and drive for quality delivery all whilst fostering a positive and collaborative team environment are key to this role.
Your team will collaborate closely with clients, vendors, suppliers, hotels, DMCs, and internal stakeholders including Project Managers, Delegate Coordinators, Finance, Account Management, Strategy, Creative, and Content teams. Together, you will ensure that events are delivered on time, within budget, and exceed expectations. Event Project Managers will be responsible for the end-to-end delivery of both in-person and virtual events, with direct accountability for budget management, delegate coordination, vendor liaison, and strict adherence to healthcare compliance regulations. Acting as the central point of contact, they will proactively manage communications, anticipate client needs, and provide timely updates and solutions throughout the project lifecycle.
This role requires a leader with extensive experience in event management, stakeholder engagement, and process optimization. This is a home-based position that will require occasional international travel, working in close collaboration with a global team at IQVIA, as well as with clients and healthcare professionals
**?Key Responsibilities**
+ Team Leadership & Line Management
+ Provide day-to-day leadership and support to a team of event professionals, including performance management, coaching, and career development.
+ Event Delivery
+ Occasional planning and onsite event delivery during peak periods to support resourcing, whilst maintaining close involvement in projects to identify opportunities for process improvement.
+ Event Delivery Oversight
+ Coach and mentor line reports in the planning and execution of pharmaceutical events including Investigator Meetings, Advisory Boards, Congress Symposia, and Steering Committee Meetings, ensuring compliance with industry standards and client expectations.
+ Process Improvement
+ Lead and implement initiatives to enhance operational efficiency, standardize workflows, and drive continuous improvement across event delivery.
+ Recruitment, Training & Onboarding
+ Manage recruitment efforts, oversee onboarding processes, and ensure ongoing training and development to build a high-performing team.
+ Resource Management
+ Oversee resource allocation and capacity planning to ensure optimal support across multiple concurrent projects.
+ Compliance Oversight
+ Ensure all event activities adhere to pharmaceutical industry regulations and internal compliance protocols, including HCP engagement and transparency requirements.
+ - Business Development Support
+ Collaborate with commercial teams to support proposal development, client pitches, and strategic growth initiatives.
+ - Troubleshooting & Risk Management
+ Act as a point of escalation for project challenges, proactively identifying risks and implementing effective solutions.
+ - Vendor Management
+ Build and maintain strong relationships with external vendors, ensuring quality, compliance, and cost-effectiveness in service delivery.
+ - Stakeholder Collaboration
+ Partner with internal teams, clients, and healthcare professionals to align on project goals, timelines, and deliverables, fostering a collaborative and transparent working environment.
**Who You Are**
Seasoned:
You have proven experience in international event and relationship management demonstrating a minimum of 5-7 years of delivering life sciences events. You are proficient in project management platforms such as Smartsheet and MS Project. You strive to provide quality customer service and have exceptional attention to detail.
Collaborative:
You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren't afraid of researching to find the answers.
Resourceful:
You may not always have all the answers, but you bring a proven ability to navigate complex challenges through independent research, collaboration, and solution-oriented thinking. You naturally prioritize tasks, seek out efficiencies, and continuously look for ways to improve processes and outcomes.
Adaptable:
You continue to build on your event management skills by researching methodologies and keeping up with industry trends. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities.
**Skills** :
+ Experience of working with event delivery vendors specialising in travel, (AMEX) transportation (local DMCs) delegate management technology, (Cvent) venue sourcing, (Helms Briscoe) virtual event delivery (Zoom) and a range of global AV Suppliers
+ Experience of planning and managing projects and tasks to budgets and within deadlines
+ Organised, detail oriented and methodical
+ Effective communicator and collaborator with the ability to build strong professional relationships
+ Operational experience of resource management and forecasting
+ Line management experience to include coaching, mentoring and performance management ?
**Qualifications**
+ Bachelor's degree or a minimum of 5-7 years of relevant industry experience
+ Exceptional communication and interpersonal skills, with the ability to engage effectively across teams and stakeholders
+ Strong analytical and problem-solving abilities, with a proactive approach to overcoming challenges
+ Proven track record of delivering high-quality results within established timelines and standards
+ Demonstrates agility and adaptability in a fast-paced, dynamic environment
+ Collaborative team player with a positive, solutions-focused mindset
+ Committed to providing outstanding customer service and client satisfaction
+ Sound judgment and confident decision-making capabilities
+ Self-motivated with the ability to work independently and manage multiple priorities
+ Skilled at building and maintaining productive working relationships with colleagues, clients, and partners
+ Proficient in Microsoft Office and other relevant software tools
**Why IQVIA**
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. In your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients. IQVIA offers a competitive salary and great benefits, including a profit-related annual bonus, paid leave, and private health insurance. Forge a career with greater purpose, make an impact, and never stop learning.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Event Planning Co-Ordinator
Posted 12 days ago
Job Viewed
Job Description
**Hourly Salary: u00a312.27**
**A WORLD OF REWARDS**
**Smart uniform provided** andlaundered **Free, healthy** **and high quality** **meals** when on duty **Grow your Career** ! **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **Discounted dental and health cover** **High street discounts:** with Perks at Work **Free car park** **Subsidised Taxi** between 12am and 7am **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days) **Guest Experience Day:** 1 night stay with breakfast and dinner **Modern and inclusive** Team Memberu2019s areas
An Event Planning Co-Ordinator will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. You willserve as the main contact for group room reservations at the hotelandprovide comprehensive administrative support to ensure the smooth and efficient operation of the organisation
**What will I be doing?**
As Event Planning Co-Ordinator, you will be responsible for performing the following tasks to the highest standards:
Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue Produce quotations and written confirmation to all clients Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Results driven Attention to detail Confident telephone manner High level of IT skills Excellent grooming standard
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Call Center and Reservations_
**Title:** _Event Planning Co-Ordinator_
**Location:** _null_
**Requisition ID:** _HOT0BTXC_
**EOE/AA/Disabled/Veterans**
Event Planning Co-Ordinator
Posted 12 days ago
Job Viewed
Job Description
**Hourly Salary: u00a312.27**
**A WORLD OF REWARDS**
**Smart uniform provided** andlaundered **Free, healthy** **and high quality** **meals** when on duty **Grow your Career** ! **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **Discounted dental and health cover** **High street discounts:** with Perks at Work **Free car park** **Subsidised Taxi** between 12am and 7am **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days) **Guest Experience Day:** 1 night stay with breakfast and dinner **Modern and inclusive** Team Memberu2019s areas
An Event Planning Co-Ordinator will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. You willserve as the main contact for group room reservations at the hotelandprovide comprehensive administrative support to ensure the smooth and efficient operation of the organisation
**What will I be doing?**
As Event Planning Co-Ordinator, you will be responsible for performing the following tasks to the highest standards:
Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue Produce quotations and written confirmation to all clients Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Results driven Attention to detail Confident telephone manner High level of IT skills Excellent grooming standard
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Call Center and Reservations_
**Title:** _Event Planning Co-Ordinator_
**Location:** _null_
**Requisition ID:** _HOT0BTXC_
**EOE/AA/Disabled/Veterans**
Event Planning Co-Ordinator
Posted 13 days ago
Job Viewed
Job Description
**Hourly Salary: £12.27**
**A WORLD OF REWARDS**
+ **Smart uniform provided** andlaundered
+ **Free, healthy** **and high quality** **meals** when on duty
+ **Grow your Career** !
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( )
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **Discounted dental and health cover**
+ **High street discounts:** with Perks at Work
+ **Free car park**
+ **Subsidised Taxi** between 12am and 7am
+ **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
+ **Guest Experience Day:** 1 night stay with breakfast and dinner
+ **Modern and inclusive** Team Member's areas
An Event Planning Co-Ordinator will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. You willserve as the main contact for group room reservations at the hotelandprovide comprehensive administrative support to ensure the smooth and efficient operation of the organisation
**What will I be doing?**
As Event Planning Co-Ordinator, you will be responsible for performing the following tasks to the highest standards:
+ Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
+ Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
+ Produce quotations and written confirmation to all clients
+ Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
+ Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
+ Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Good organisational and administration skills
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Results driven
+ Attention to detail
+ Confident telephone manner
+ High level of IT skills
+ Excellent grooming standard
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of the hotel property management systems
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Call Center and Reservations_
**Title:** _Event Planning Co-Ordinator_
**Location:** _null_
**Requisition ID:** _HOT0BTXC_
**EOE/AA/Disabled/Veterans**
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Communication and Event planning Manager
Posted 16 days ago
Job Viewed
Job Description
Communication & Events Planning Manager
Location – Remote – UK/ EU
Full time / contract is fine.
Job Summary –
Looking for candidates with 5 plus years of experience in Communication, Coordination to work with program director / manager as communication lead.
The position requires more of communications, coordination’s, follow-ups etc and comfortable to use Office tools and SharePoint. We can look for a kind of person who is good in writing and oral communications.
Years of experience needed – 5+ years of relevant Experience
Technical Skills:
• Drive the execution of planned communication deliverables across multiple initiatives with guidance of MoC team manager and MoC Communications Lead. (HPE SC adoption email initiatives, HPE SC utilization email initiatives, release email communications, general communications including internal newsletters), including working with external vendors.
• ontent creation, review, and editing as required for written communications (i.e. email, newsletter) and presentations (ppt).
• R sponsible for posting and management of content to program resources SharePoint and HPE Seismic sales content repository.
• C llect and report key metrics from MoC related deliverables (i.e. Share Point views, document downloads, open rate, click through rates).
• M nage request/scheduling/fulfillment process for HPE Support Center demos, both internal and external audiences.
• E ent management planning and preparation: scheduling, content, presenters, results tracking.
Knowledge & Skills
• 5 years of experience in communications, marketing principles, practices, tactics and tools.
• S lid writing and editing skills – some peer or manager edits may be needed.
• Org nization and project/program management skills.
• A ility to link communications plans and activities to business results.
• S lid knowledge and understanding of communications methodologies, tools and vehicles. Familiarity with HPE brand and tools a plus.
• P oficiency with PowerPoint, Word, Excel, and SmartSheet.
• S rong analytical skills.
• S rong listening and interpersonal skills.
• A ility to manage and influence virtual teams.
• A ility to interface effectively with multiple levels of management and functional disciplines.
Key expectations
• M naging multiple things - SharePoint, coordinate campaigns
• E cellent Writing, communication skills
• M nage and lead the Communications