4 Remote Customer Service Representative jobs in the United Kingdom
Customer Service Representative
Posted 19 days ago
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Job Description
Position Overview
We're seeking a proactive, empathetic Customer Service Representative to join our team and deliver exceptional support across multiple channels—phone, email, live chat, and face-to-face. You’ll be the trusted voice of our organization, resolving inquiries, processing requests, and representing our values every day.
Key Responsibilities
- Respond to customer inquiries with courtesy and efficiency across platforms (phone, email, chat, social media)
- Process orders, payments, and returns accurately
- Resolve complaints by identifying issues and providing clear, effective solutions
- Collaborate with internal teams to escalate technical or policy-related concerns
- Maintain accurate records of customer interactions and outcomes
- Aim for high first-contact resolution and consistent customer satisfaction
Essential Skills & Attributes
- Excellent written and verbal communication
- Strong empathy, active listening, and patience
- Problem‑solving mindset and ability to stay calm under pressure
- Proficiency with CRM systems and Microsoft Office / Google Workspace
- Ability to multitask and manage time effectively
- Prior customer service or retail experience favored
Work Environment
- Flexible arrangements such as in-office, remote, or hybrid setups depending on team needs
- A supportive, team-oriented culture focused on continuous improvement and quality service
- Opportunities for growth into supervisory or specialist roles with performance recognition
Company Details
Junior Hubspot Customer Relations Manager (Remote, Part-Time, 3 Days/Week)
Posted 10 days ago
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Job Description
We are looking for a proactive and detail-oriented Junior Hubspot CR Manager to support the management and optimization of our Customer Relationship Management (CRM) system, Hubspot. This role is part-time (3 days per week) and will work closely with our CR Manager to ensure data quality, improve processes, and provide support to users across Enrolments, Marketing, and other teams.
This is an exciting opportunity for someone with strong analytical skills and an interest in CRM systems, data management, and sales enablement to grow within a dynamic, scaling business.
Key Responsibilities- CRM Operations & Support
- Assist with day-to-day CRM tasks, including data entry, updates, and user
(native Japanese) Customer Support Consultant, emails/chats (Remote)
Posted 13 days ago
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Job Description
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Remote Customer Service Specialist
Posted 16 days ago
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Job Description
PC Laptop (No Chromebooks or Mac/Apple Computers)
Hard-Wired Internet Connection (Must have a reliable solid internet
connection)
Headphones With Microphone
We contract with agents within the United States, with the EXCEPTION of: California, Connecticut, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.
BenefitsWhat We Offer: ● Competitive remote work compensation package● Flexible work hours to suit your lifestyle● Extensive training and support to excel in your role● Opportunity to grow and advance within the organization● A collaborative and inclusive work culture that values your contributions-Choose Your Own Schedule-Application Process is Automated; No InterviewBe The First To Know
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