Retail Sales Associate (Fashion)

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PL1 2AB Plymouth, South West £11 Hourly WhatJobs

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Job Description

part-time
Join the vibrant retail scene in Plymouth, Devon, UK , as a Retail Sales Associate specializing in fashion. Our client, a renowned boutique known for its curated collection of contemporary and designer wear, is seeking enthusiastic and style-conscious individuals to provide exceptional customer service and drive sales. This role is perfect for those passionate about fashion, with a knack for understanding customer needs and creating memorable shopping experiences. You will be at the forefront of engaging with customers, advising them on styles, and ensuring they find pieces that perfectly match their preferences.

Responsibilities:
  • Greet customers warmly and assist them in finding desired items.
  • Provide expert advice on fashion trends, styling, and product features.
  • Assist customers with fitting room needs and offer personalized styling recommendations.
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
  • Maintain visual merchandising standards, ensuring the store is attractive and well-organized.
  • Replenish stock on the sales floor, ensuring products are presented appealingly.
  • Handle customer inquiries and resolve complaints professionally and courteously.
  • Contribute to achieving individual and store sales targets.
  • Build and maintain strong customer relationships, encouraging repeat business.
  • Stay informed about current promotions, new arrivals, and brand offerings.
  • Assist with inventory management tasks, including stock counts and receiving deliveries.
  • Maintain a clean and tidy store environment, including the back stock area.
  • Collaborate effectively with team members to ensure smooth store operations.
  • Participate in ongoing training sessions to enhance product knowledge and sales skills.
  • Uphold the brand's image and values in all customer interactions.

Qualifications:
  • Previous experience in retail sales, particularly in fashion or apparel, is highly desirable.
  • A strong passion for fashion and a good understanding of current trends.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Customer-focused attitude with a genuine desire to assist shoppers.
  • Ability to work effectively as part of a team.
  • Basic math skills for processing transactions.
  • Flexibility to work varied shifts, including weekends and potentially evenings.
  • A proactive and enthusiastic approach to sales and customer service.
  • Ability to stand for extended periods and perform light lifting.
  • Good presentation and grooming standards.
  • A keen eye for detail and merchandising.
  • Enthusiasm for learning about new products and brands.
  • Resilience and a positive attitude in a fast-paced retail environment.
This is an excellent opportunity to grow your career in the fashion retail sector within a supportive and stylish environment. The role is based in our client's store in Plymouth, Devon, UK .
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Retail Sales Associate - Fashion

PL1 2SW Plymouth, South West £12 Hourly WhatJobs

Posted 2 days ago

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Job Description

part-time
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their bustling fashion boutique located in the heart of **Plymouth, Devon, UK**. As a key member of the store team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing and organised sales floor. This role requires a passion for fashion, excellent communication skills, and a proactive approach to assisting customers with their needs. You will be an ambassador for the brand, ensuring every customer has a positive and memorable shopping experience.

Responsibilities:
  • Greet customers warmly and assist them in finding products that meet their needs and style preferences.
  • Provide detailed product information, including features, benefits, and care instructions.
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
  • Maintain visual merchandising standards by ensuring displays are attractive, tidy, and well-stocked.
  • Assist with inventory management, including receiving new stock, organising the stockroom, and conducting inventory counts.
  • Build and maintain strong customer relationships through personalised service and follow-up.
  • Handle customer inquiries, complaints, and returns in a professional and courteous manner.
  • Contribute to achieving store sales targets and key performance indicators (KPIs).
  • Keep the sales floor and fitting rooms clean, organised, and presentable at all times.
  • Stay up-to-date with current fashion trends and product knowledge.
  • Assist with opening and closing procedures as required.
Qualifications:
  • Previous experience in retail sales or customer service is preferred, but not essential.
  • A genuine interest in fashion and styling.
  • Excellent interpersonal and communication skills.
  • Friendly, approachable, and positive attitude.
  • Ability to work effectively as part of a team.
  • Strong attention to detail and ability to follow instructions.
  • Basic math skills for handling transactions.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Must be reliable and punctual.
This is a fantastic opportunity for individuals passionate about fashion to develop their retail career in a supportive and vibrant environment.
This advertiser has chosen not to accept applicants from your region.

Senior Sales Manager - Retail

PL1 1AA Plymouth, South West £45000 annum + bon WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a well-established retail brand with a strong presence across the UK, is seeking an experienced Senior Sales Manager to lead and inspire their retail sales team. This role is responsible for driving sales performance, ensuring exceptional customer experiences, and managing all aspects of store operations. You will set ambitious sales targets, develop effective sales strategies, and coach your team to achieve outstanding results. Key responsibilities include managing staff performance, recruitment, and training, as well as overseeing inventory management, visual merchandising, and maintaining high store presentation standards. The ideal candidate will have a proven track record in retail sales management, with a passion for leadership and customer service. You will analyse sales data to identify trends and opportunities for growth, and implement initiatives to maximise profitability. This position offers a dynamic and fast-paced working environment within Plymouth, Devon, UK . A hybrid working model is in place, blending essential in-store leadership with the flexibility to work remotely for strategic planning and reporting. We are looking for a motivated and results-driven individual who can motivate a team, drive sales, and uphold the brand's reputation for quality and service. This is an excellent opportunity for career advancement within the retail sector.

Key Responsibilities:
  • Lead, coach, and motivate the retail sales team to achieve and exceed sales targets.
  • Develop and implement effective sales strategies to drive revenue growth.
  • Manage daily store operations, ensuring efficiency and profitability.
  • Oversee inventory management, stock control, and merchandising standards.
  • Ensure the highest standards of customer service and sales experience.
  • Recruit, train, and develop store staff.
  • Monitor sales performance, analyse data, and implement corrective actions.
  • Maintain store presentation and visual merchandising guidelines.
  • Manage operational budgets and control expenses.
  • Foster a positive and productive team environment.

Qualifications:
  • Proven experience in a senior retail management or store management role.
  • Demonstrable track record of successfully driving retail sales and achieving targets.
  • Strong leadership, team-building, and motivational skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in retail sales analysis and reporting.
  • Experience with inventory management and visual merchandising.
  • Ability to manage operational budgets and costs.
  • Adaptable and able to thrive in a hybrid working environment.
  • Strong understanding of retail operations and best practices.
This advertiser has chosen not to accept applicants from your region.

Sales/Customer Service

Plymouth, South West £24000 - £29000 Annually Inc Recruitment

Posted 2 days ago

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Job Description

permanent

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Sales/Customer Service

PL1 Plymouth, South West Inc Recruitment

Posted 1 day ago

Job Viewed

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Job Description

full time

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

PL1 1AA Plymouth, South West £22000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a leading e-commerce platform, is seeking a friendly and efficient Customer Service Representative to join their team in Plymouth, Devon, UK . This role is fundamental to ensuring customer satisfaction by providing timely and effective support across various communication channels. You will handle customer inquiries, resolve issues, and process orders, aiming to deliver an exceptional customer experience. The ideal candidate will possess outstanding communication skills, a patient demeanor, and a strong ability to multitask in a fast-paced environment. A commitment to problem-solving and a genuine desire to help customers are essential qualities for this position. You will be part of a dedicated support team, working towards shared service excellence goals.

Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Resolve customer complaints and issues effectively, escalating when necessary. Process customer orders, returns, and exchanges. Provide information about products and services. Maintain accurate customer records and update information in the CRM system. Identify customer needs and educate them on the best solutions. Collaborate with other departments to ensure customer satisfaction. Adhere to company policies and procedures regarding customer service. Contribute to team efforts by achieving service targets.

Qualifications: Previous experience in a customer service role is highly desirable. Excellent verbal and written communication skills. Strong listening and empathy skills. Ability to remain calm and professional under pressure. Proficient computer skills, including experience with CRM software. Strong problem-solving and multitasking abilities. A positive attitude and a team-player mentality. Ability to work a flexible schedule, including weekends and evenings as required. Familiarity with e-commerce platforms is a plus.

This role offers a competitive salary, opportunities for training and development, and a friendly work environment. If you are passionate about providing outstanding customer support and looking for a rewarding career opportunity, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Customer service and sales assistant

Plymouth, South West Inc Recruitment

Posted 15 days ago

Job Viewed

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Job Description

permanent

Customer service and sales assistant

Are you tired of Hospitality and Bar Work?

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?

Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?

Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.

Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.

Successful applicants can enjoy:

An Immediate Start in a fun and social environment

Great progression opportunities for ambitious candidates

National and International Travel Opportunities

A fantastic product coaching programme for sales advisors

Great uncapped weekly-earned commissions and fantastic incentives.

If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential or events environment.

Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.

People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.
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Customer service and sales assistant

Plymstock, South West Inc Recruitment

Posted 1 day ago

Job Viewed

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Job Description

full time

Customer service and sales assistant

Are you tired of Hospitality and Bar Work?

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?

Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?

Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.

Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.

Successful applicants can enjoy:

An Immediate Start in a fun and social environment

Great progression opportunities for ambitious candidates

National and International Travel Opportunities

A fantastic product coaching programme for sales advisors

Great uncapped weekly-earned commissions and fantastic incentives.

If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential or events environment.

Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.

People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer Service Team Lead

PL1 2AA Plymouth, South West £30000 Annually WhatJobs

Posted 2 days ago

Job Viewed

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Job Description

full-time
Our client, a rapidly expanding e-commerce platform, is seeking an experienced and dynamic Customer Service Team Lead to guide their support team. This hybrid role combines the flexibility of remote work with the necessity of in-person collaboration and training sessions in Plymouth, Devon, UK . You will be responsible for overseeing the day-to-day operations of the customer service department, ensuring high levels of customer satisfaction and efficient issue resolution. Your duties will include coaching, mentoring, and motivating a team of customer service representatives, setting performance targets, and conducting regular performance reviews. You will also handle escalated customer inquiries, troubleshoot complex issues, and identify trends to improve service processes and customer experience. The ideal candidate will have a strong background in customer service management, excellent communication and interpersonal skills, and a proven ability to lead and inspire a team. Experience with CRM systems (e.g., Zendesk, Salesforce Service Cloud) and customer service metrics is essential. You will work closely with other department managers to ensure a cohesive customer experience across all touchpoints. This is a fantastic opportunity to take on a leadership role and make a significant impact on customer loyalty and brand reputation.

Key Responsibilities:
  • Lead, train, and motivate a team of customer service representatives.
  • Oversee daily customer service operations, ensuring adherence to service level agreements (SLAs).
  • Handle and resolve escalated customer complaints and complex issues.
  • Monitor team performance and provide regular feedback and coaching.
  • Identify areas for service improvement and implement effective solutions.
  • Develop and maintain customer service policies and procedures.
  • Analyze customer feedback and service data to identify trends and opportunities.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Ensure compliance with company policies and industry regulations.
  • Foster a positive and customer-centric team environment.
Qualifications:
  • Proven experience in a customer service role, with at least 2 years in a supervisory or team lead capacity.
  • Excellent leadership, coaching, and team management skills.
  • Strong understanding of customer service principles and best practices.
  • Proficiency with CRM software and customer support ticketing systems.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Ability to de-escalate situations and manage challenging customer interactions.
  • Organized and detail-oriented, with strong time management skills.
  • Familiarity with hybrid work models and remote team collaboration tools.
  • Experience in the e-commerce industry is a plus.
This advertiser has chosen not to accept applicants from your region.

Customer Service Team Lead

PL1 2AA Plymouth, South West £25000 Annually WhatJobs

Posted 2 days ago

Job Viewed

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Job Description

full-time
Our client is looking for an experienced and motivated Customer Service Team Lead to join their dynamic team in Plymouth, Devon, UK . In this vital role, you will lead and inspire a team of customer service professionals to deliver exceptional support to clients. You will be responsible for managing daily operations, monitoring team performance, providing coaching and training, and ensuring all customer inquiries and issues are resolved efficiently and effectively. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of customer service best practices. You will handle escalated customer complaints, identify areas for improvement in customer service processes, and implement solutions to enhance customer satisfaction. This role requires a blend of people management skills and a hands-on approach to problem-solving. While many tasks can be performed remotely, regular presence in the office will be required to support the team and collaborate with management.

Key Responsibilities:
  • Lead, motivate, and manage a team of customer service representatives.
  • Oversee daily customer service operations, ensuring service level agreements (SLAs) are met.
  • Monitor team performance, providing regular feedback, coaching, and training.
  • Handle escalated customer complaints and complex inquiries, resolving them in a timely and satisfactory manner.
  • Identify trends in customer issues and feedback, recommending process improvements.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Ensure adherence to company policies and procedures.
  • Collaborate with other departments to resolve customer issues effectively.
  • Maintain accurate records of customer interactions and team performance.
  • Foster a positive and supportive team environment.
Qualifications:
  • Proven experience in a customer service role, with at least 2 years in a supervisory or team lead capacity.
  • Excellent leadership, coaching, and team management skills.
  • Strong understanding of customer service principles and practices.
  • Exceptional communication, interpersonal, and conflict-resolution abilities.
  • Proficiency in customer service software and CRM systems.
  • Ability to analyze data and identify trends to drive improvements.
  • Problem-solving skills with a customer-centric approach.
  • Ability to work effectively in a hybrid work environment.
  • High school diploma or equivalent; a degree in a related field is a plus.
This advertiser has chosen not to accept applicants from your region.
 

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