169 Ux Designer jobs in the United Kingdom

UX Designer

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Salary Negotiable, DoE, plus company benefits.

About Us

Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you.

Glassdoor score of 4.7

96% of our staff would recommend Triad to a friend

100% CEO approval

See for yourself some of the work that makes us all so proud:

Helping law enforcement with secure intelligence systems that keep the UK safe

Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting

Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products

Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role Summary

As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential.

Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards."

Key Responsibilities:

• User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences.
li>Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs.
• Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints.
• Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs.
• Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options.
• Workshops: Initiate, plan and conduct workshops with stakeholders and users.
• Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience.
• Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services.
• Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2.
• Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully.
• Measuring success: Work with stakeholders to define success metrics so that services can continually iterate.
• Agile working: Work and collaborate across multi-disciplinary teams using agile methods.
• Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring.
• Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry.

Skills and Experience:

• Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports.
• Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable).
• Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights.
• Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq.
• Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms.
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable).
• Comfortable working within Agile frameworks and collaborating across multidisciplinary teams.
• Experience working with Government Digital Service (GDS) standards and practices (desirable).
• A portfolio of UX work is available on request.

Qualifications & Certifications:

A degree or equivalent qualification related to the area you work in - Desirable.

Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad's Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:

Continuous Training & Development: Access to top-rated Udemy Business courses.

Work Environment: Collaborative, creative, and free from discrimination

Benefits:

25 days of annual leave, plus bank holidays.

Matched pension contributions (5%).

Private healthcare with Bupa.

Gym membership support or Lakeshore Fitness access.

Perkbox membership.

Cycle-to-work scheme.

What Our Colleagues Have to Say

Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page

Our Selection Process

After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:

1. An interview with our Head of UX, including a career review and cultural fit assessment.
2. A workshop and interview session with our principal consultants.

We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.

Other information

If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now!

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Job Title: UX Designer

Location:Gaydon, Warwickshire

Rate:33.88ph via an Umbrella Company (Inside IR35) or25.26ph PAYE

Employment Type: Contract 31.3.26

Hours: Standard 40 Hours Per Week

Reference:J(phone number removed)

This role exists to generate and deliver high-quality interaction design for future products. It focuses on the conception and design of user interface systems across the vehicle, including instrument clusters, centre screens, passenger screens, voice, gesture and other emerging interaction modalities.

The UX Designer will translate operational and informational requirements into intuitive and elegant user experiences that support the driving task and align with industry standards and regulatory guidance.

A key part of this role is working within an established Design System and Figma-based component library, ensuring consistency and efficiency across all digital touchpoints. You will contribute to the evolution of the design system by identifying gaps, proposing new components and collaborating with DesignOps and engineering teams to ensure seamless implementation.

You will work closely with research and behavioural science specialists to develop, validate and refine interface concepts from early ideation through to real-world testing.

Key Responsibilities

• Design user interfaces for in-vehicle systems, grounded in human-centred design principles and aligned with usability and industry standards.
• Translate complex requirements into clear, testable interaction concepts using Figma and prototyping tools.
• Work within and contribute to the Design System, ensuring consistent use of components, patterns and interaction models.
• Collaborate with DesignOps to evolve the component library, ensuring it supports current and future UX needs.
• Partner with researchers and behavioural scientists to plan and interpret user testing, iterating designs based on insights.
• Participate in agile ceremonies, sprint planning and design reviews as part of a cross-functional team.

Essential Skills

• Proven experience designing user interfaces through a human-centred design process, ideally in complex or embedded systems.
• Strong portfolio showcasing end-to-end UX design, including research, prototyping, testing, and delivery.
• Proficiency in Figma, including prototyping, use of components, variants, auto layout, and libraries.
• Experience working within and contributing to a design system and component library.
• Strong understanding of usability, accessibility, and user experience principles.
• Ability to design and deliver user stories, journeys, and prototypes that reflect customer needs and business goals.
• Comfortable working in agile, multi-disciplinary teams and fast-paced environments.
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and present complex ideas clearly.
• Confident facilitating workshops and synthesising feedback into actionable design improvements.
• Familiarity with the automotive or consumer electronics landscape, including awareness of UX/UI consistency across platforms.
• Ability to incorporate customer feedback, usage metrics, and research insights into design decisions.

Desirable Skills

• Experience designing for automotive, mobility, or embedded systems.
• Familiarity with Agile and Scrum methodologies.
• Exposure to behavioural research methods and interpreting qualitative and quantitative data.
• Experience conducting various forms of user research and synthesizing the data to inform design decisions.

Education:

Bachelor's degree or equivalent experience in UX Design, Human-Computer Interaction, Product Design, Psychology, Human Factors, or Ergonomics.

This role is INSIDE IR35

Our OEM Client based in Gaydon, is searching for a UX Designer to join their team, Inside IR35. This is a contract position until 31st March 2026.

Umbrella Pay Rate: £33.64 per hour.

This role exists to generate and deliver high-quality interaction design for future automotive products. It focuses on the conception and design of user interface systems across the vehicle, including instrument clusters, centre screens, passenger screens, voice, gesture and other emerging interaction modalities.

The UX Designer will translate operational and informational requirements into intuitive and elegant user experiences that support the driving task and align with industry standards and regulatory guidance.

A key part of this role is working within an established Design System and Figma-based component library, ensuring consistency and efficiency across all digital touchpoints. You will contribute to the evolution of the design system by identifying gaps, proposing new components and collaborating with DesignOps and engineering teams to ensure seamless implementation.

You will work closely with research and behavioural science specialists to develop, validate and refine interface concepts from early ideation through to real-world testing.

Key Responsibilities:

• Design user interfaces for in-vehicle systems, grounded in human-centred design principles and aligned with usability and industry standards.
• Translate complex requirements into clear, testable interaction concepts using Figma and prototyping tools.
• Work within and contribute to the Design System, ensuring consistent use of components, patterns and interaction models.
• Collaborate with DesignOps to evolve the component library, ensuring it supports current and future UX needs.
• Partner with researchers and behavioural scientists to plan and interpret user testing, iterating designs based on insights.
• Participate in agile ceremonies, sprint planning and design reviews as part of a cross-functional team.

Essential Skills Required:

• Proven experience designing user interfaces through a human-centred design process, ideally in complex or embedded systems.
• Strong portfolio showcasing end-to-end UX design, including research, prototyping, testing, and delivery.
• Proficiency in Figma, including prototyping, use of components, variants, auto layout, and libraries.
• Experience working within and contributing to a design system and component library.
• Strong understanding of usability, accessibility, and user experience principles.
• Ability to design and deliver user stories, journeys, and prototypes that reflect customer needs and business goals.
• Comfortable working in agile, multi-disciplinary teams and fast-paced environments.
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and present complex ideas clearly.
• Confident facilitating workshops and synthesising feedback into actionable design improvements.
• Familiarity with the automotive or consumer electronics landscape, including awareness of UX/UI consistency across platforms.
• Ability to incorporate customer feedback, usage metrics, and research insights into design decisions.

Desirable Skills Requested:

• Experience designing for automotive, mobility, or embedded systems.
• Familiarity with Agile and Scrum methodologies.
• Exposure to behavioural research methods and interpreting qualitative and quantitative data.
• Experience conducting various forms of user research and synthesizing the data to inform design decisions.

Education Required:

• Bachelor's degree or equivalent experience in UX Design, Human-Computer Interaction, Product Design, Psychology, Human Factors, or Ergonomics.

Job Title: UX Designer - (phone number removed)

Location: Warwickshire

Duties:

This role exists to generate and deliver high-quality interaction design for future products. It focuses on the conception and design of user interface systems across the vehicle, including instrument clusters, centre screens, passenger screens, voice, gesture and other emerging interaction modalities.

The UX Designer will translate operational and informational requirements into intuitive and elegant user experiences that support the driving task and align with industry standards and regulatory guidance.

A key part of this role is working within an established Design System and Figma-based component library, ensuring consistency and efficiency across all digital touchpoints. You will contribute to the evolution of the design system by identifying gaps, proposing new components and collaborating with DesignOps and engineering teams to ensure seamless implementation.

You will work closely with research and behavioural science specialists to develop, validate and refine interface concepts from early ideation through to real-world testing.

Key Responsibilities

• Design user interfaces for in-vehicle systems, grounded in human-centred design principles and aligned with usability and industry standards.
• Translate complex requirements into clear, testable interaction concepts using Figma and prototyping tools.
• Work within and contribute to the Design System, ensuring consistent use of components, patterns and interaction models.
• Collaborate with DesignOps to evolve the component library, ensuring it supports current and future UX needs.
• Partner with researchers and behavioural scientists to plan and interpret user testing, iterating designs based on insights.
• Participate in agile ceremonies, sprint planning and design reviews as part of a cross-functional team.

Skills:

Essential Skills

• Proven experience designing user interfaces through a human-centred design process, ideally in complex or embedded systems.
• Strong portfolio showcasing end-to-end UX design, including research, prototyping, testing, and delivery.
• Proficiency in Figma, including prototyping, use of components, variants, auto layout, and libraries.
• Experience working within and contributing to a design system and component library.
• Strong understanding of usability, accessibility, and user experience principles.
• Ability to design and deliver user stories, journeys, and prototypes that reflect customer needs and business goals.
• Comfortable working in agile, multi-disciplinary teams and fast-paced environments.
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and present complex ideas clearly.
• Confident facilitating workshops and synthesising feedback into actionable design improvements.
• Familiarity with the automotive or consumer electronics landscape, including awareness of UX/UI consistency across platforms.
• Ability to incorporate customer feedback, usage metrics, and research insights into design decisions.

Desirable Skills

• Experience designing for automotive, mobility, or embedded systems.
• Familiarity with Agile and Scrum methodologies.
• Exposure to behavioural research methods and interpreting qualitative and quantitative data.
• Experience conducting various forms of user research and synthesizing the data to inform design decisions.

Education:

• Bachelor's degree or equivalent experience in UX Design, Human-Computer Interaction, Product Design, Psychology, Human Factors, or Ergonomics.

Job Tittle : UX Designer

Location: Manchester (2 days a week onsite)

Contract : 6 months

Rate : Circa 600 Per Day

Are you passionate about creating exceptional user experiences? Do you thrive in a collaborative environment where your ideas are valued? If so, we'd love to hear from you! We are on the lookout for a talented UX Designer to join our innovative team. Let's make great things happen together!

What We're Looking For:

We're seeking a creative thinker with a keen eye for detail and a passion for user-centred design. If you have the following qualifications, you might just be the perfect fit!

• Proven experience as a UX Designer or similar role
• Worked priviously in Finance or Automotive Sector is essential
• Proficiency in design tools such as Figma, or similar
• Strong portfolio showcasing your design process and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment while managing multiple projects

What You'll Do:

As our UX Designer, you will play a crucial role in shaping the user experience of our products. Your creativity and insights will help us build intuitive and engaging interfaces that users love. Here's what you'll be responsible for:

• Conduct user research to understand needs and behaviours
• Develop wireframes, prototypes, and high-fidelity designs
• Collaborate closely with product managers, developers, and other stakeholders
• Conduct usability testing and iterate on designs based on feedback
• Stay updated on industry trends and best practises to keep our designs fresh and innovative

How to Apply:

Ready to take the next step in your career? Send us your resume, portfolio, and a brief cover letter telling us why you're excited about this opportunity. We can't wait to see your creativity in action!

If you are not contacted in 48 hours please assume you are unsuccessful.

Join us on this exciting journey and help us design the future! Apply today!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We're seeking a UX Designer with mid-level experience and a strong focus on design systems. If you love crafting scalable components and improving consistency across products, this one's for you.

What You'll Do:

• Contribute to and evolve our design system
• Collaborate with Product, Engineering, and Research to ensure seamless UI/UX
• Design reusable components, patterns, and documentation
• Champion accessibility and responsive design

What You Need to Bring:

• 2-4 years of UX design experience
• Experience working on or maintaining a design system
• Figma expertise (or similar tools)
• A strong eye for usability, hierarchy, and layout

What We Offer:

• A supportive environment that encourages professional growth and continuous learning.
• Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery.
• An inclusive, collaborative culture within one of the UK's leading business services providers.
• A competitive salary and benefits package.

49404MS

INDMANS

UX Designer

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Salary Negotiable, DoE, plus company benefits.
 

About Us

Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you.

Glassdoor score of 4.7
96% of our staff would recommend Triad to a friend
100% CEO approval
See for yourself some of the work that makes us all so proud:

Helping law enforcement with secure intelligence systems that keep the UK safe
Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting
Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products
Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport
Role Summary

As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential.

Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards."
 

Key Responsibilities:

• User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences.
li>Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs.
• Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints.
• Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs.
• Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options.
• Workshops: Initiate, plan and conduct workshops with stakeholders and users.
• Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience.
• Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services.
• Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2.
• Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully.
• Measuring success: Work with stakeholders to define success metrics so that services can continually iterate.
• Agile working: Work and collaborate across multi-disciplinary teams using agile methods.
• Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring.
• Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry.

Skills and Experience:

• Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports.
• Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable).
• Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights.
• Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq.
• Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms.
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable).
• Comfortable working within Agile frameworks and collaborating across multidisciplinary teams.
• Experience working with Government Digital Service (GDS) standards and practices (desirable).
• A portfolio of UX work is available on request.

Qualifications & Certifications:

A degree or equivalent qualification related to the area you work in - Desirable.

Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad's Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:
Continuous Training & Development: Access to top-rated Udemy Business courses.
Work Environment: Collaborative, creative, and free from discrimination.

Benefits:

25 days of annual leave, plus bank holidays.

Matched pension contributions (5%).

Private healthcare with Bupa.

Gym membership support or Lakeshore Fitness access.

Perkbox membership.

Cycle-to-work scheme.

What Our Colleagues Have to Say

Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page
 

Other information

If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now!

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

UX Designer

UX Designer is required by our client in Edinburgh for an initial 12 month contract position. We are looking for Designers with excellent UX and User Research skills, so you must have a wealth of knowledge in both UX and User Research to apply. Our client is a software house that develops a suite of niche applications, and candidates who have experience designing B2B SaaS applications would be desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following:

Key Skills & Experience

** UX

** User Research

** Figma

** Jira

** SaaS

**Agile

A competitive daily rate of 375 to 400 is on offer. However, candidates must be well versed in getting up to speed quickly and be able to hit the ground running.

This contract offers remote work and is Inside IR35, but you'll be expected to attend all stand ups and meetings. Our client is looking for UK contractors who can work until 8 pm daily, as most of the team is based on the West Coast of America. They are happy for contractors to work flexible hours if you are online from 5pm to 8pm for meetings and the work is being done.

This is an excellent opportunity with a very high chance of longevity, some challenging work, and the chance of further greenfield projects.

If this sounds interesting and relevant to you, please apply and contact Andy Weir at Cathcart Technology.

UX Designer

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Salary Negotiable, DoE, plus company benefits.

About Us

Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you.

Glassdoor score of 4.7

96% of our staff would recommend Triad to a friend

100% CEO approval

See for yourself some of the work that makes us all so proud:

Helping law enforcement with secure intelligence systems that keep the UK safe

Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting

Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products

Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role Summary

As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential.

Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards."

Key Responsibilities:

• User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences.
li>Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs.
• Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints.
• Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs.
• Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options.
• Workshops: Initiate, plan and conduct workshops with stakeholders and users.
• Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience.
• Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services.
• Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2.
• Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully.
• Measuring success: Work with stakeholders to define success metrics so that services can continually iterate.
• Agile working: Work and collaborate across multi-disciplinary teams using agile methods.
• Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring.
• Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry.

Skills and Experience:

• Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports.
• Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable).
• Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights.
• Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq.
• Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms.
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable).
• Comfortable working within Agile frameworks and collaborating across multidisciplinary teams.
• Experience working with Government Digital Service (GDS) standards and practices (desirable).
• A portfolio of UX work is available on request.

Qualifications & Certifications:

A degree or equivalent qualification related to the area you work in - Desirable.

Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad's Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:

Continuous Training & Development: Access to top-rated Udemy Business courses.

Work Environment: Collaborative, creative, and free from discrimination

Benefits:

25 days of annual leave, plus bank holidays.

Matched pension contributions (5%).

Private healthcare with Bupa.

Gym membership support or Lakeshore Fitness access.

Perkbox membership.

Cycle-to-work scheme.

What Our Colleagues Have to Say

Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page

Our Selection Process

After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:

1. An interview with our Head of UX, including a career review and cultural fit assessment.
2. A workshop and interview session with our principal consultants.

We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.

Other information

If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now!

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.