6,103 Account jobs in the United Kingdom

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you an insurance professional looking to take the next step in your career? We have an exciting opportunity for an Account Handler to join our dynamic team in Ipswich!

As an Account Handler at Gallagher East of England, you will play a crucial role in supporting our clients and ensuring their needs are met with precision and care. You will manage and develop client relationships, handle renewals, new business, and mid-term adjustments, and collaborate with underwriters and other stakeholders to provide expert advice and guidance to clients.

This role is ideal for someone with solid cross-class commercial / corporate experience who is ready to jump in and make a difference.

If you're ready to make an impact and grow with us, we want to hear from you!

How you'll make an impact

• Create documents for new customers, along with any mid-term adjustments and renewals information too. Ensure all customer details are recorded accurately and entered onto system in a timely fashion
• Obtain renewal terms for customers, always ensure you've explored other options before providing the best available solution. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date
• Deal with Insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
• Deal with account queries and credit control matters highlighting any concerns to account managers. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required 

About You

• Commercial insurance knowledge is essential.
• Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent.
• Worked to targets within a regulated, measurable framework and achieved SLA’s.
• Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
• Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
• Highly accurate with a strong attention to detail, using initiative when assisting team members.
• Fully proficient in Acturis.
• Eligible to work in the UK.

#LI-JJG

#IPRtestimonials

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office.

Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions.

How you'll make an impact

• Control the renewal process for your clients.  Gather information from Clients and Prospects using superb communication skills.
• Maintain and grow your book of business by chasing and securing new business leads.
• Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!
• Visit with clients as appropriate, it's here that your interpersonal skills will shine.
• Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team.
• Identify and act upon new-business opportunities, use sound judgement to recommend them if appropriate. 

About You

• Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII
• Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance.
• Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry.
• Due diligence in administration, policy documents and processes
• Excellent client service focus; the customer is always your top priority
• Generate and driving new business using exceptional communication and interpersonal skills. 
• Actively deal with ambiguity and have outstanding accuracy and attention to detail
• Continually building your industry knowledge and seeking development
• Eligible to work in the UK

#LI-DB1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office.

Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions.

How you'll make an impact

• Control the renewal process for your clients.  Gather information from Clients and Prospects using superb communication skills.
• Maintain and grow your book of business by chasing and securing new business leads.
• Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!
• Visit with clients as appropriate, it's here that your interpersonal skills will shine.
• Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team.
• Identify and act upon new-business opportunities, use sound judgement to recommend them if appropriate. 

About You

• Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII
• Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance.
• Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry.
• Due diligence in administration, policy documents and processes
• Excellent client service focus; the customer is always your top priority
• Generate and driving new business using exceptional communication and interpersonal skills. 
• Actively deal with ambiguity and have outstanding accuracy and attention to detail
• Continually building your industry knowledge and seeking development
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Manager

Job ID

Posted 06-Sep-2024

Role type Full-time

Areas of Interest Building Management, Engineering/Maintenance, Facilities Management

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London.

As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client’s, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.

The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities.

Key responsibilities are as follows:

• Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives
• Maintain customer relations including progress meeting, site visits, and obtaining referrals
• Managing & having accountability for the P&L and maintaining agreed profit margins
• Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company
• Assist in the preparation of standard operating procedures, emergency and contingency plans
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender

Person Specification

• Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment.
• Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. 
• A qualification in health & safety (NEBOSH, IOSH) is desirable
• Strong commercial acumen is essential, and experience of managing a P&L is preferable.
• Excellent communication and management skills are essential

Account Manager

Job ID

Posted 20-Mar-2025

Role type Full-time

Areas of Interest Building Management, Engineering/Maintenance, Property Management

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

Job Role: Account Manager 

Reporting to: Area General Manager 

Location: London

Job Purpose: 

One of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking an Account Manager to take responsibility for a large private sector customer in North London. 

As a Facilities Management Account Manager, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times. 

Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. 

Role Summary: 

• Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives 
• Maintain customer relations including progress meeting, site visits, and obtaining referrals 
• Managing & having accountability for the P&L and maintaining agreed profit margins 
• Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company 
• Assist in the preparation of standard operating procedures, emergency and contingency plans 
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy 
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender 

Person Specifications: 

• Interested candidates must possess quantifiable experience within a similar role. 
• Facilities Management experience 
• Government or manufacturing environment would be desirable 
• A qualification in health & safety (NEBOSH, IOSH) is desirable 
• Strong commercial acumen is essential, and experience of managing a P&L is preferable. 
• Excellent communication and management skills are essential 

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Department: Advertising 

Location: London 

Contract type: Permanent

Full Time/Part time: Full Time 

Reporting into: Business Director 

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madr beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondel–z International, Unilever, TK Maxx and Pernod Ricard. 

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

We're on the hunt for an Account Manager to join a fast-paced and energic integrated team working with a leading global and UK tech brand. In this role, you'll be a key player in our account management team and be one of the day-to-day Client leads for creative development, production and delivery. You'll inspire our teams, foster innovation, and be instrumental in crafting impactful campaigns. Your knack for building rapport based on trust and mutual respect will be pivotal in this process. As an inclusive and forward-thinking agency, we appreciate individual perspectives. Staying attuned to industry trends, you'll contribute to the evolution of our brand's offerings and seize growth opportunities. 

Your responsibilities will include championing best-in-class creative work, building strong relationships with Clients and across our integrated team, and ensuring a seamless execution and delivery of campaign assets. With a focus on agility, you'll refine processes and advocate for ongoing progress and optimisation. 

Your particular focus is on the creative and production side – from generating new creative campaigns and activating against well-known sport, fashion and lifestyle partnerships to adapting global campaigns for delivery against large-scale 360 UK media plans. 

Key Responsibilities: 

Maintain high standards for creative work, focusing on innovation and attention to detail 

Encourage a culture that supports the exploration of creative ideas and fresh thinking. 

Keeping up with trends in the passion points relevant to our brand’s audience: AI & Tech Innovation, Football, Fashion, Travel 

Promote diversity and inclusivity, creating a rich environment for creativity that embraces various perspectives. 

Represent our brand by living and promoting our agency values and culture. 

Improve operational efficiency by championing new agile processes and workflows for better results. 

Requirements: 

Proven experience managing successful 360 advertising campaigns across multiple platforms and channels. 

Strong track record overseeing project execution, ensuring smooth integration. 

Experience collaborating with cross-functional teams for campaign success. 

Experience handling the complexities of campaigns for global brands. 

Ability to identify opportunities for integration across marketing channels. 

Strong interpersonal skills to articulate the value of integrated campaigns. 

Skill in crafting and delivering engaging presentations for clients. 

Ability to manage multiple projects with attention to detail, ensuring budgets and timelines are kept to. 

Familiarity with emerging trends in marketing. 

An interest or experience working with tech, sports, fashion brands is a plus. 

How we help you Thrive: 

25 days annual leave + 1 Volunteer Day 

Bupa Healthcare 

Enhanced Maternity, Adoption and Shared Parental Leave 

We have a Flexible Working Model with core working hours: 10am – 4pm 

A 1.5:1 Matching Pension Structure 

Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 

Season Ticket Loan and Cycle to Work Scheme 

Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients’ businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

Philip Morris have always been a global leader in a restricted category and are keen to continue this into a smoke free future. They require strategic and innovative planning to inspire potential users to trial their new products. They are keen to work closely to ensure these aims are being met through innovative and strategically valuable campaigns We work closely with our Global hub to bring together media, data, creative and ensure we are pushing new opportunities to expand our marketing mix in a restricted category.

As Account Manager , you’ll be the day-to-day lead on global account management and a trusted support to both senior team members and local markets. You’ll help oversee the delivery of global requests, coordinate regular reporting, and ensure excellence in both process and communication.

You’ll also work closely with our Account Executive, helping to manage their workload, encourage their growth, and keep the wider team running smoothly.

Responsibilities

• Managing day-to-day global operations across PMI’s portfolio
• Leading communication with local market teams and coordinating input across regions
• Supporting the Account Director and Global Client Lead on key deliverables and timelines
• Coordinating global deliverables including Quarterly Business Reviews and competitive overviews
• Driving process efficiency and helping implement new ways of working
• Mentoring the Account Executive, fostering development and operational excellence
• Working closely with strategy, digital, and data teams to deliver best-in-class service

Qualifications

• Experience at Senior Exec or Account Manager level in a media agency environment
• Strong organisational and project management skills , with the ability to juggle multiple workstreams
• A confident communicator with client-facing experience and a flair for relationship building
• A strong grounding in both traditional and digital media , with a passion for innovation
• Comfortable working with data and reporting tools (experience with GWI, TGI or Nielsen is a bonus)
• Confident in Excel and PowerPoint (pivot tables, presentations, coordination docs)
• A team player with a positive, can-do attitude —you’ll thrive in fast-paced, collaborative environments
• International or regional account experience is valued, but not essential

Additional information

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Department:  Ogilvy One  

Location:  London

Contract type:  12-Month FTC

Full Time/Part time:  Full Time   

Reporting into:  Managing Partner

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madr beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondel–z International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

We’re looking for an  Account Director  to join our Fan Engagement team.

About Ogilvy Fan Engagement   

We fuel fandom to drive business impact for our clients. For Rights Holders, Leagues and Teams, we help them understand, grow, engage and monetise their fans. For Brands, we help them reach and engage fans through partnership activation that turns fans into consumers.  

We work with some of the biggest Rights Holders in Sport, including Formula 1, FIFA, The Premier League, LaLiga, NFL and the IOC. As well as global and regional Brands that activate partnerships in sports including Coca-Cola, Powerade, Samsung, Verizon, Carling, Google and IBM.  

We’re a team of passionate fan engagement and capability experts across the Ogilvy Network. And we’re looking to add top-tier talent to our growing team. 

Key Responsibilities:

We’re hiring for an Account Director to work across our motorsport accounts – including fan engagement and partnership activation.  

 We’re looking for someone with a strong understanding of and experience working with Rights Holders and Brand Partnership in Sports. Beyond being a fan, we want an individual that understands the business of sport and the stage it provides brands to reach and engage audiences united by shared passions.  

You should be a strategically minded individual, who will invest time in understanding our client’s business and be willing to get hands-on in solving their challenges. You will play a pivotal role in coordinating and guiding an integrated Ogilvy team to deliver clever thinking and effective creative solutions. You will be responsible for some of our most important projects in 2025 (and beyond), so we’re looking for someone that has high expectations of themself and the team. We need someone that can earn the trust of the client quickly, so they become the go-to’ for all things on projects.   

These are fast-paced accounts. Our product is live and often unpredictable, with constantly evolving stories and events to respond to. So, we’re looking for an individual that can thrive in this environment – comfortable with unpredictability, navigating and managing change, making smart decision on the run and guiding the team and client to the best possible outcomes.   

Your experience should be multi-channel, able to support fan engagement across the fragmented media landscape. The ideal candidate will have strength in direct-to-fan engagement, including relationship management and monetisation of fandom - as this is at the core of the Ogilvy Fan Engagement offering. This includes developing and implementing CRM strategies, particularly leveraging first-party data to enhance fan experiences and drive business results.  

Requirements:

• Experience working in a multi-discipline agency team, being the go-to’ for client and internal team 

• Specialism in customer/fan engagement, including acquisition, in-life and retention 

• Be an omni-channel thinker. Experienced selling and delivering digital comms, content and experiences   

• Have high standards and hold the team (and yourself) accountable  

• Obsess over the detail and always be ahead of the client to anticipate and manage change 

• Be personable and a strong communicator to influence client and team decisions   

• Have the ability and appetite to help grow the account - supporting the business lead and create growth opportunities through strategic recommendations  
• Love what you do and be a good, fun person to work with   

How we help you Thrive: 

•  25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Account Manager

Job ID

Posted 14-Mar-2025

Role type Full-time

Areas of Interest Engineering/Maintenance, Facilities Management

Location(s) Bournemouth - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Bournemouth.

As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client’s, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.

The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities.


Key responsibilities are as follows:

• Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives
• Maintain customer relations including progress meeting, site visits, and obtaining referrals
• Managing & having accountability for the P&L and maintaining agreed profit margins
• Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company
• Assist in the preparation of standard operating procedures, emergency and contingency plans
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender

Person Specification

• Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment.
• Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. 
• A qualification in health & safety (NEBOSH, IOSH) is desirable
• Strong commercial acumen is essential, and experience of managing a P&L is preferable.
• Excellent communication and management skills are essential