2554 Administrative jobs in Southampton

Our focus is assisting hiring managers with their administrative needs by providing a high calibre of skilled and capable candidates. We pride ourselves on supporting candidates registering with the agency and matching their skills and experience to future potential temporary assignments.

Why not register your interest with us!

If you do decide to register, it’s important that you are available at short notice, because assignments become available daily.

If you’re what we’re looking for, we’ll invite you in to finalise your registration. If we’re unable to use your experience and skills, we will contact you and let you know.

We have a fantastic opportunity for a reliable, analytical individual to join us in our friendly Data Access team as a Data Protection Administrator.

Within this varied role, you’ll combine your excellent customer service skills with coordinating, investigating, and accurately responding to Data Subject Access Requests (DSARs) and other GDPR-related requests and enquiries, in line with policies and UK regulations. 
You’ll navigate conflicting priorities effectively and maintain the highest degree of confidentiality and professionalism. 

This role is offered on a fixed-term basis of 12 months.

While we can offer some flexibility, this is mainly an office-based role, in which you’d be working from our Bournemouth office.

Key Responsibilities

• Managing a caseload of DSAR and GDPR requests, in accordance with business policies.
• Contacting data subjects by phone, letter, or email to clarify requests and manage expectations.
• Liaising with relevant business areas to advise on information/actions required.
• Redacting data in line with data protection rules and regulations.
• Understanding and applying appropriate exemptions where applicable and confirming any exemptions clearly within customer correspondence.
• Identifying and escalating any concerns or breaches to the Data Protection Office.
• Ensuring data requests are transported securely, negating the risk of breaches through interaction with Information Security and DPGO.
• Assisting in managing and sorting/redirecting incoming post and dealing with emails from Outlook mailboxes.
• Supporting and guiding colleagues in other business areas on DSAR recognition, handling and regulations.
• Supporting the Data Protection Office when required with MI and other information.
  
• Building strong working relationships with internal stakeholders (Customer Experience, Sales Distribution, Product etc.)

About You

Our ideal candidate will…

• Have some technical knowledge of the UK GDPR legislation and the Data Protection Act 2018 or have experience of working within a role where GDPR was a high priority (desirable).
• Possess an understanding of the DSAR process to ensure a smooth customer experience (desirable).
• Be able to handle sensitive, confidential information in line with the Data Protection Act and ICO guidelines.
• Consistently demonstrate excellent attention to detail and accurate data entry skills.
• Be a conscientious, trustworthy individual who can be trusted to do the right thing for the business and our customers.
• Possess excellent communication skills, both written and verbal.
• Be able to recognise vulnerable customers and ensure they are assisted appropriately.
• Comfortably work independently without continuous supervision, while also being a proactive and supportive team member. 
• Demonstrate a good working knowledge of computer programmes such as Microsoft Outlook, Excel, Word and Adobe.
• Be able to deliver the results of your findings in a clear, concise manner, and be able to discuss the reasons behind each decision. 
• Have prior experience processing DSARs (desirable but not essential).
• Have prior experience of using Respond and/or Dropbox (desirable but not essential).

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered. 
 
If you are offered this role as an internal secondment, please note your base band benefits will not change during the secondment.

Rewards & Benefits

This role is a Band A in the LV= Structure.

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes:

• 26 days' holiday – increasing after two years of service to 28 days. 
• The opportunity to buy or sell up to five days of holiday.
• An annual bonus scheme based on company and personal performance.
• Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance.
• Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National  Minimum Wage requirements).
• Group Life Assurance of four times your basic pay to your dependents (you’ll have the option to increase this to 8 x cover).
• Group Income Protection, if you enrol into the pension scheme and reach 5 years of service.
• Employee Assistance Programme (EAP) service for support when you need it.
• Virtual GP service.
• Shared parental leave.
• Up to 20% discount on our life products for you and your immediate family. 

If you are offered this role as an internal secondment, please note your base band benefits will not change during the secondment. 

• We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.
  We’re also open to conversations about flexible working as part of your application - if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. 
  Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
  Please note that any successful internal colleagues will be offered a secondment opportunity. The secondment policy is available on the intranet for internal colleagues.

Job Title – Receptionist

Location – Southampton

Hours – 40 hours per week and flexible to work weekends

Salary- £26,000

Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.

For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Every day will bring something new but your day to day role will involve 

• Covering the reception area, maintaining a priority for incoming calls at all times
• Take clear and concise messages
• Communicating all messages promptly and accurately
• Provide administrative support to the Manager
• Maintain stationery stocks and oversee the ordering of new supplies
• General reception duties as and when required

We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.

What’s in it for you?

• Free or discounted optical products/procedures
• Career progression
• Modern working environment with superb technology support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer