915 Customer Service jobs in Brightons
Customer Service Representative
Posted today
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Start Date: 29th September
Salary: £24,570
Location: Edinburgh
Contract Type: Permanent, Full-Time (37.5 hours/week, Monday–Friday)
Are you passionate about helping people and looking to build a career in financial services? Davies is hiring Customer Service Representatives to join a leading Pensions & Life Assurance provider in Edinburgh.
In this role, you'll be the first point of contact for customers, guiding them through their retirement journey and helping them make informed decisions about their financial future. This is a telephony-based position, so speaking with customers throughout the day is expected.
What You'll Do:
- Provide exceptional customer service over the phone
- Build trust and rapport with each caller
- Explain complex pension-related topics in a clear and friendly way
- Help customers feel confident and informed every step of the way
- Strong communication and listening skills
- A natural desire to help others
- Calm, logical approach to problem-solving
- Willingness to learn and grow within the role
- 25 days holiday + bank holidays
- Full training and ongoing development
- Opportunities for career progression
- Access to a supportive and inclusive working environment
Apply now or reach out for more information!
Customer Service Representative - Uncapped Commission
Posted 1 day ago
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If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Season Ticket Travel Loan : Funds for your travel to and from work.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative - Uncapped Commission
Posted 1 day ago
Job Viewed
Job Description
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Season Ticket Travel Loan : Funds for your travel to and from work.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Remote Customer Service Representative - Omnichannel
Posted today
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The Remote Customer Service Representative will be responsible for managing a high volume of customer interactions, providing accurate information, and troubleshooting problems efficiently. You will need to demonstrate empathy, patience, and a strong problem-solving ability to handle diverse customer needs. The role requires excellent communication skills, both written and verbal, and the ability to quickly learn and navigate our company's systems and product offerings. You will also be expected to contribute to team goals, meet performance metrics, and assist in identifying trends in customer inquiries to improve our services. This is an excellent opportunity for individuals who thrive in a remote work environment and are passionate about delivering outstanding customer support.
Key Responsibilities:
- Handle inbound customer inquiries via phone, email, and live chat.
- Provide prompt, accurate, and friendly assistance to customers.
- Resolve customer issues and complaints effectively and efficiently.
- Process orders, returns, and exchanges in accordance with company policies.
- Educate customers on product features, services, and promotions.
- Maintain detailed records of customer interactions and transactions.
- Adhere to service level agreements and quality standards.
- Identify and escalate priority issues to the appropriate departments.
- Contribute to team goals and performance objectives.
- Gather customer feedback to help improve products and services.
Customer Service & Sales Representative
Posted 1 day ago
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Customer Service & Sales Representative
Looking for something new this summer? Whether youve just graduated, are switching careers, or simply want to gain real-world experience, this is your chance to kickstart your journey in customer service and sales with Vendora .
Were a fast-growing, people-first sales company based in Glasgow City Centre , and were on the lookout for confident, motivated individ.
WHJS1_UKTJ
Customer Service & Sales Representative
Posted 1 day ago
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Customer Service & Sales Representative (Entry Level Summer Opportunity)
Looking for a new challenge this summer?
Whether you're a recent graduate or simply exploring a new direction, this entry-level role is a great opportunity to gain hands-on experience in customer service, sales, and brand representation.
AtConnect Glasgow , were looking for enthusiastic individuals to join our team asCustomer Se.
WHJS1_UKTJ
Customer Service Administrator
Posted 6 days ago
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Job Title - Customer Service Administrator
Location: Glasgow (Work From Home)
Salary: 23,810 per annum
Contract Type: Permanent
Working Hours: 9am to 5.30pm, Monday to Friday
Are you driven by a passion for exceptional customer service? Do you seek a role that offers both flexibility and career growth? Our client is on the lookout for a dedicated Customer Service Administrator to become a vital part of their energetic team in Glasgow City Centre. After an initial training period at our city centre office, you'll primarily work from home, with monthly in-office team-building sessions.
Why You'll Love Working With Us:
- Customer Focussed Culture: Be part of a company that prioritises customer satisfaction and values your role in fostering strong customer relationships.
- Flexible Work Arrangements: Enjoy the perks of working from home while staying connected with your team through regular office meet-ups.
- Career Advancement: Take advantage of opportunities to grow your skills and advance your career in a supportive environment.
What You'll Do:
- Nurture Customer Relationships: Develop and maintain strong connections with both new and existing customers to ensure high satisfaction and encourage repeat business.
- Handle Enquiries Efficiently: Manage incoming inquiries via a centralised mailbox, providing prompt and accurate responses to customer questions.
- Prepare Quotations: Issue accurate quotations to customers, ensuring compliance with company guidelines.
- Communicate with Customers: Keep customers informed about lead times, updates, and order statuses.
- Manage Inbound Calls: Handle incoming calls from customers, addressing queries, tracking orders, and managing parts/returns.
- Collect Customer Feedback: Gather and report customer feedback to help improve our services and products.
What We're Looking For:
- Strong Communication Skills: A confident and professional telephone manner with excellent communication abilities.
- Customer-Focused Mindset: A commitment to delivering the highest level of service to our customers.
- Problem-Solving Skills: The ability to address customer issues promptly and effectively.
- Ambition and Drive: A genuine desire to achieve outstanding results for our customers.
- Technical Proficiency: Strong skills in MS Office, particularly Excel.
Location Note: Our office is conveniently located just a 5-minute walk from Glasgow Central train station. Ideally, candidates should be based in Glasgow or the surrounding areas.
Training: Initial training will take place in Glasgow City Centre for 3-6 weeks to ensure you are fully prepared for success before transitioning to remote work.
Our client is gearing up for their busiest trading period of the year, making this an urgent and immediate opportunity. If you're ready to take on this exciting role, please contact us at (phone number removed) to discuss your experience and learn more about our client. We look forward to hearing from you soon!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Service Advisor
Posted 6 days ago
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Job Title : Customer Service Representative
Location : Edinburgh City Centre
Pay Rate : 14.02p/hr
Hours : Monday - Friday, 7 hour shifts between 8am-6pm.
Hybrid Working : 2 days per week in the office after training
Contract Type : Temporary - 12 months.
Start Date : 6th October 2025
Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.
An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role.
As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes.
Your responsibilities will include:
- Provide first class service to customers by acting as a first point of contact for any queries or requests by phone
- Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries
- Handing requests for information or changes to details quickly and securely
- Ensuring all information is recorded efficiently and accurately
- Deal with situations with care and empathy
- Putting the customer first at every opportunity
About our client:
At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.
Requirements:
- Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
- Good attention to detail, with the ability to identify areas for improvement in the customer journey
- Strong communication skills, both verbal and written
- Understanding of Microsoft suite (Word, Excel, Outlook etc)
Benefits:
- Flexible benefits to suit your lifestyle, such as discounted shopping
- Great access to shops and restaurants
- Prime location in Edinburgh
- Close to public transport links
- First class support and training for all colleagues
- Opportunity for growth within the company
- Hybrid working approach (once initial onsite training has been completed)
At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.
We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisor
Posted 7 days ago
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Job Title: Service Centre Consultant
Location: Glasgow
Contract Type: Temporary
Start Date: September 2025
Pay Rate: 14.02 per hour
Working Pattern:
- Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
- Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.
Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)
About the Opportunity:
Helping over a million business banking customers with their day-to-day needs has never been more important.
As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.
We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.
As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.
If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.
Key Responsibilities:
- Engage with customers, demonstrating empathy and a strong desire to assist them.
- Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
- Always delivering a high standard of service
- Ensuring all processes are followed correctly and documented accurately
About our client:
At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.
Requirements:
- Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
- Able to handle a high number of varied calls every day
- Good attention to detail, with the ability to identify areas for improvement in the customer journey
- Strong communication skills, both verbal and written
- Understanding of Microsoft suite (Word, Excel, Outlook etc)
Benefits:
- Flexible benefits to suit your lifestyle, such as discounted shopping
- Weekly pay
- 31 days annual leave per year
- Great access to shops and restaurants
- Prime location in Glasgow
- Close to public transport links
- First class support and training for all colleagues
- Opportunity for growth within the company
- Hybrid working approach (once initial onsite training has been completed)
- Eye care scheme
At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.
We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Manager
Posted 7 days ago
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Job Description
More About The Role
We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.
We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.
Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.
Reporting into the Store Manager, you will also:
- Lead and empower colleagues to always put the customer first and deliver outstanding customer service li>Listen and respond to our customers feedback and react accordingly
- Ensure market leading availability across the store.
- Work with the other Managers in store to lead a supportive and performance driven department li>Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
- Deliver training to ensure team have the capability and confidence to deliver their role
- Enable colleagues to work with confidence across various departments
- Identify and develop talent within the department
- Build effective relationships with other operating departments
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
- Take a leadership role within the store
- Ensure resource is planned thoroughly
How do we say thank you?
You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.
Want more?
Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.
About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
- li>Experience of managing a team in a fast paced environment
- You will need to be a great communicator who can share knowledge, experience and best practices
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
- You must be adaptable to change, whilst being able to challenge effectively
- As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
About The Company
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.