1,116 Quality Analyst jobs in the United Kingdom

Shift times -

Earlyshift and backshift rotation

Early shift - 6.45am to 2pm Monday - Friday

Back Shift - 2pm - 11pm Monday - Thursday

Hourly rate -

£18.42 per hour

Work Experience Requirements -

* 5+ year experience FMCG, HACCP and ISO preferably with bottling experience, either within a quality engineering or quality operations role.

* IT literate -- with high skill level in excel spreadsheets, report writing. Knowledge and experience of modern Quality Assurance and Continuous Improvement methodologies.

* Expertise in Statistical Techniques including the analysis of data and the development and implementation of statistical process control systems.

* Ability to work effectively in a cross functional/matrix organization. Self-motivated with a strong drive to deliver results.

* Mobile (driving license).

If you are interested and have the relevant experience, please submit your CV and a Blue Arrow representative will be in touch.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Feedback & QA Specialist

Hybrid Working | £28,000 – £1,000 DOE | London Bridge

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers.

Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities.

Key Responsibilities

• Investigate and respond to informal and formal complaints
• Carry out quality assurance checks across multiple channels
• Prepare case files for the Financial Ombudsman Service (FOS)
• Manage DSR requests within required timeframes
• Investigate and resolve potential sanction matches
• Collaborate with the Compliance team on key topics
• Stay informed on FOS decisions and share insights with colleagues
• Support team members with customer-related queries
• Occasionally assist with Customer Fulfilment (phone, email, live chat)

About You

• Experience in a customer service or quality assurance role
• Proven ability to handle regulatory complaints in an FCA-regulated environment
• Strong communication and problem-solving skills
• Committed to delivering excellent customer experiences
• Familiar with Treating Customers Fairly principles
• Analytical and detail-oriented

Desirable

• Understanding of the insurance sector and its challenges
• Comfortable working in a fast-paced, evolving environment

What We Offer

• Hybrid working with office days at London Bridge
• Learning resources, mentorship, and tailored development
• Private healthcare, gym discounts, and wellbeing support
• £28, 0 – £3 000 DOE
• Overtime allowance (including Saturdays and bank holidays on a rota)
• 10% annual performance-related bonus
• 25 days annual leave

Customer Feedback & QA Specialist

Hybrid Working | £28,000 – £1,000 DOE | London Bridge

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers.

Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities.

Key Responsibilities

• Investigate and respond to informal and formal complaints
• Carry out quality assurance checks across multiple channels
• Prepare case files for the Financial Ombudsman Service (FOS)
• Manage DSR requests within required timeframes
• Investigate and resolve potential sanction matches
• Collaborate with the Compliance team on key topics
• Stay informed on FOS decisions and share insights with colleagues
• Support team members with customer-related queries
• Occasionally assist with Customer Fulfilment (phone, email, live chat)

About You

• Experience in a customer service or quality assurance role
• Proven ability to handle regulatory complaints in an FCA-regulated environment
• Strong communication and problem-solving skills
• Committed to delivering excellent customer experiences
• Familiar with Treating Customers Fairly principles
• Analytical and detail-oriented

Desirable

• Understanding of the insurance sector and its challenges
• Comfortable working in a fast-paced, evolving environment

What We Offer

• Hybrid working with office days at London Bridge
• Learning resources, mentorship, and tailored development
• Private healthcare, gym discounts, and wellbeing support
• £28, 0 – £3 000 DOE
• Overtime allowance (including Saturdays and bank holidays on a rota)
• 10% annual performance-related bonus
• 25 days annual leave

Customer Feedback & QA Specialist

Hybrid Working | £28,000 – £1,000 DOE | London Bridge

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers.

Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities.

Key Responsibilities

• Investigate and respond to informal and formal complaints
• Carry out quality assurance checks across multiple channels
• Prepare case files for the Financial Ombudsman Service (FOS)
• Manage DSR requests within required timeframes
• Investigate and resolve potential sanction matches
• Collaborate with the Compliance team on key topics
• Stay informed on FOS decisions and share insights with colleagues
• Support team members with customer-related queries
• Occasionally assist with Customer Fulfilment (phone, email, live chat)

About You

• Experience in a customer service or quality assurance role
• Proven ability to handle regulatory complaints in an FCA-regulated environment
• Strong communication and problem-solving skills
• Committed to delivering excellent customer experiences
• Familiar with Treating Customers Fairly principles
• Analytical and detail-oriented

Desirable

• Understanding of the insurance sector and its challenges
• Comfortable working in a fast-paced, evolving environment

What We Offer

• Hybrid working with office days at London Bridge
• Learning resources, mentorship, and tailored development
• Private healthcare, gym discounts, and wellbeing support
• £28, 0 – £3 000 DOE
• Overtime allowance (including Saturdays and bank holidays on a rota)
• 10% annual performance-related bonus
• 25 days annual leave

Customer Feedback & QA Specialist

Hybrid Working | £28,000 – £1,000 DOE | London Bridge

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers.

Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities.

Key Responsibilities

• Investigate and respond to informal and formal complaints
• Carry out quality assurance checks across multiple channels
• Prepare case files for the Financial Ombudsman Service (FOS)
• Manage DSR requests within required timeframes
• Investigate and resolve potential sanction matches
• Collaborate with the Compliance team on key topics
• Stay informed on FOS decisions and share insights with colleagues
• Support team members with customer-related queries
• Occasionally assist with Customer Fulfilment (phone, email, live chat)

About You

• Experience in a customer service or quality assurance role
• Proven ability to handle regulatory complaints in an FCA-regulated environment
• Strong communication and problem-solving skills
• Committed to delivering excellent customer experiences
• Familiar with Treating Customers Fairly principles
• Analytical and detail-oriented

Desirable

• Understanding of the insurance sector and its challenges
• Comfortable working in a fast-paced, evolving environment

What We Offer

• Hybrid working with office days at London Bridge
• Learning resources, mentorship, and tailored development
• Private healthcare, gym discounts, and wellbeing support
• £28, 0 – £3 000 DOE
• Overtime allowance (including Saturdays and bank holidays on a rota)
• 10% annual performance-related bonus
• 25 days annual leave

Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity’s most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2 and Artificial Intelligence & Robotics.

Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford’s science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose-built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration.

The Pathogen Mission highlights EIT’s transformative approach, using Whole Genome Sequencing (WGS) and Oracle’s cloud technology to create a global pathogen metagenomics system. This initiative aims to improve diagnostics, provide early epidemic warnings, and guide treatments by profiling antimicrobial resistance. The goal is to deliver certified diagnostic tools for widespread use in labs, hospitals, and public health.

EIT Oxford fosters a culture of collaboration, innovation, and resilience, valuing diverse expertise to drive sustainable solutions to humanity’s enduring challenges.

We are seeking to recruit a Data Quality Analyst to support our goal of building a world-leading, high-quality and curated data resource to support our science teams in delivering transformative pathogen metagenomics systems.

You will be responsible for identifying, investigating and resolving data quality issues including inaccuracies, inconsistencies and completeness issues to ensure that our data resource is accurate, reliable and trustworthy. You'll collaborate closely with the data acquisition team and our partnership managers to ensure that our partner network receives the feedback they need to learn from and continuously improve the quality of the data acquisition process.

Key Responsibilities

• Responsible for profiling and analysing the data held within the data platform to identify errors, inconsistencies, duplicates and missing values, ensuring completeness and accuracy of the data sets.
• Curation of data to ensure that data meets the quality requirements of the science teams for their project work.
• Collaborate with the data engineers and science teams to ensure that data quality rules are defined, implemented and monitored in order to deliver a continuous improvement process with data acquisition partners.
• Resolve issues with data quality by investigating root causes with science teams and partners to implement solutions to data quality issues.
• Create and support data quality dashboards to validate the data and share insights on data quality with the science teams.
• Ensure data which has failed as part of the ingest services due to quality issues is actioned in a timely way.
• Work with the Data Governance Manager to support the implementation of data governance policies and standards within the data platform, ensuring that data access is managed correctly and that the data being used by science teams meets the required quality criteria.
• Work with the genomic data scientists, architects and data engineers to understand the data use cases and processing and how the infrastructure can be improved.
• Ensure that data management processes are meeting regulatory requirements and policy.

Requirements

Essential Knowledge, Skills and Experience

• Strong understanding of genomic data and the biological significance of quality metrics.
• Experience with pathogen sample metadata including MIC values and Antimicrobial Susceptibility.
• Experience with data analysis methods and tools, including statistical analysis and SQL querying for structured data.
• Ability to build and support analytical dashboards.

Desirable Knowledge, Skills and Experience

• Experience with Oracle OCI.
• Experience with data quality tooling and profiling.
• Familiarity with data governance in a genomics data domain.
• Strong collaboration and communication skills in order to interact with both technical and science teams.
• Experience with healthcare clinical data and associated standards such as OMOP and SNOMED.
• Experience with designing and building analytical reports using tools such as Oracle Analytics, Tableau, Qlik, or Power BI.

Key Attributes:

• Collaboration
• Ability to work in a fast-paced environment
• Excellent problem-solving, analytical, and communication skills

Benefits

We offer the following benefits:

• Enhanced holiday pay
• Pension
• Life Assurance
• Income Protection
• Private Medical Insurance
• Hospital Cash Plan
• Therapy Services
• Perk Box
• Electrical Vehicle Scheme

 Why work for EIT:

At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact!

 Terms of Appointment:

• You must have the right to work permanently in the UK with a willingness to travel as necessary.
• You will live in, or within easy commuting distance of, Oxford.
• During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.

Are you looking for some further experience in Pharmaceutical QC? Do you have prior experience with GC & HPLC in a cGMP environment?

A Global Pharmaceutical Manufacturer are seeking a QC Analyst to join the team at their site in Kirklees. This is a 6 month FTC and would be ideal if you are immediately available and looking to add to your existing experience in Pharmaceutical QC.

Role Overview

• Full Time , 6 month Fixed term Contract. Day Shifts. £27,000pa.
• Analysis of Raw Materials and Finished Products to SOPs.
• Utilise analytical equipment , predominantly HPLC & GC.
• Interpretation and checking of Analytical Data.
• Monitoring, Calibration and occasional basic troubleshooting/maintenance of instruments and analytical equipment.
• Preparation of all relevant documentation in line with applicable standards.

Requirements

• Prior working experience in a cGMP environment using HPLC and GC is essential.
• Degree or equivalent in relevant scientific discipline (or equivalent working experience) is essential.
• Ability to work independently in time pressured environment.
• Excellent communication skills and attention to detail.

In return

This 6 month FTC is an excellent opportunity to add some additional experience to your CV, working alongside industry leaders in a well renowned pharmaceutical organisation.

For more information, please contact Louis Williams

If this QC Analyst job is not quite right for you, but you’re interested in similar opportunities, please take a look at our other Jobs in the Pharmaceutical Sector. Network Scientific is a multi-award-winning recruitment agency dedicated to connecting top talent with opportunities across the scientific and technical sectors. We specialise in temporary, permanent, and contract placements, and pride ourselves on being an ethical and knowledgeable consultancy with a strong focus on candidate care.

Please note that all applicants for this role should be able to prove that they are legally entitled to work in the country specified. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.

• Job Title: QC Specialist – Biosafety
• Location: Speke, Liverpool.
• Contract: until end of July 2026 initially
• Rate: £15.25 (inclusive of shift uplift)
• Shift : 4 on 4 off, 7am-7pm

SRG are currently working with a global pharmaceutical manufacturer based in Liverpool, looking for QC Analyst (Biosafety) to join the team. The site in Speke specialises in the production of sterile injectable products, for the treatment of the flu. This is a fantastic opportunity for a Biological Science graduate with some experience to further their career.

Main responsibilities:

• Performing a range of tests within a highly regulated Quality Control laboratory to GMP regulations.
• Performing routine QC testing
• Documenting laboratory results in an accurate and timely manner.
• Complying with GMP regulatory requirements at all times.

Key requirements:

• Experience of working to GMP/pharmaceutical regulatory requirements is desirable.
• Biological background either from university degree or relevant work in the field
• Computer skills, excel, word, outlook

Preferrable

• Experience within cell cultures and/or assay testing.
• LIMS and SAP

Are you looking for some further experience in Pharmaceutical QC? Do you have prior experience with GC & HPLC in a cGMP environment?

A Global Pharmaceutical Manufacturer are seeking a QC Analyst to join the team at their site in Kirklees. This is a 6 month FTC and would be ideal if you are immediately available and looking to add to your existing experience in Pharmaceutical QC.

Role Overview

• Full Time , 6 month Fixed term Contract. Day Shifts. £27,000pa.
• Analysis of Raw Materials and Finished Products to SOPs.
• Utilise analytical equipment , predominantly HPLC & GC.
• Interpretation and checking of Analytical Data.
• Monitoring, Calibration and occasional basic troubleshooting/maintenance of instruments and analytical equipment.
• Preparation of all relevant documentation in line with applicable standards.

Requirements

• Prior working experience in a cGMP environment using HPLC and GC is essential.
• Degree or equivalent in relevant scientific discipline (or equivalent working experience) is essential.
• Ability to work independently in time pressured environment.
• Excellent communication skills and attention to detail.

In return

This 6 month FTC is an excellent opportunity to add some additional experience to your CV, working alongside industry leaders in a well renowned pharmaceutical organisation.

For more information, please contact Louis Williams

If this QC Analyst job is not quite right for you, but you’re interested in similar opportunities, please take a look at our other Jobs in the Pharmaceutical Sector. Network Scientific is a multi-award-winning recruitment agency dedicated to connecting top talent with opportunities across the scientific and technical sectors. We specialise in temporary, permanent, and contract placements, and pride ourselves on being an ethical and knowledgeable consultancy with a strong focus on candidate care.

Please note that all applicants for this role should be able to prove that they are legally entitled to work in the country specified. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.