182 Retail jobs in Leamington Spa

Head of Retail Pricing

Birmingham, West Midlands Zurich Insurance

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Job Description

Working hours

This role is available on a part‑time, job‑share or full‑time basis.

Location

You can be based in our London, Birmingham, or Whitely office. Regular travel to our London office will be required.

Package

Competitive salary + £7,608 car allowance + 25% bonus opportunity

Closing date

31st October 2025

Opportunity

Are you a visionary leader ready to shape the future of retail pricing? Do you have the strategic mindset, curiosity and energy to inspire a high‑performing team, drive innovation and deliver commercial impact? We’re looking for a forward‑thinking Head of Retail and Zurich Municipal Pricing to lead our UK‑based team of approximately 40, challenge the status quo, and deliver pricing excellence across our Retail and Zurich Municipal portfolio.

Our Retail and Zurich Municipal (ZM) portfolios includes high‑volume portfolios, such as traded fast flow and delegated business, as well as oversight of more complex Mid‑Market, case underwritten and High Net Worth (HNW) segments.

This newly created role, reporting directly to the Chief Underwriting Officer (CUO), sits within the underwriting leadership team and plays a pivotal role in shaping the continuous improvement of the pricing function. In this highly visible role, you will balance business‑as‑usual (BAU) priorities with long‑term strategic deliverables, ensuring both immediate and future business impact. You’ll drive regular prioritization of deliverables, collaborating across teams and focussing resources on high‑impact projects. You’ll bring expertise in both direct and delegated authority pricing, ensuring alignment with underwriting performance and our commercial objectives.

Many of our employees work flexibly in a variety of different ways, including part‑time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full‑time. Please talk to us at interview about the flexibility you may need.

Responsibilities
  • Lead and develop a high‑performing pricing team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Set the strategic direction for UK retail pricing, including both strategic and tactical development plans for pricing tools, models, data and analysis, and driving forwards and implementing the actuarial components of the agreed strategy.
  • Lead and manage both BAU and long‑term deliverables, ensuring clear business impact and regular review of priorities with an agile mindset.
  • Translate complex pricing analysis into clear, actionable insight and recommended action plans for Retail and ZM business leaders to deliver outcomes at pace.
  • Provide strategic direction, lead and support the implementation of model price, rate revisions, rate development, competitor benchmarking, rate proposals for case and portfolio rated business.
  • Proactively engage and challenge stakeholders across the business, fostering collaboration, healthy debate and influencing outcomes on strategic portfolio and individual account pricing decisions.
  • Lead pricing governance for Retail and ZM ensuring delivery of pricing activities within UK and group guidelines and ensuring compliance with FCA, CBI and other regulator pricing rules.
  • Lead, mentor and develop department of actuarial professionals, providing input to or leading global training and people development initiatives; implement talent management and succession planning; lead a team with one or more reporting levels; responsible for functional budget and expense management.
  • Work closely with the Head of Commercial Pricing and UK CPA to drive cross‑functional pricing and broader team initiatives.
  • Key Member of the Underwriting Leadership team, bringing experience and influence as a senior leader, while taking ownership and accountability for outcomes.
Qualifications
  • A strategic leader with strong experience in retail pricing and a proven track record of delivering commercial value through data‑driven strategies, while consistently achieving results in a fast‑paced environment.
  • Qualified actuary (or equivalent analytical background), with deep technical expertise and a strong understanding of pricing methodologies, modelling, and digital solutions. (AI/data enrichment highly desirable)
  • Commercial acumen suited to Zurich UK’s strategic focus, with the ability to translate market insights into pricing actions that drive profitable growth.
  • Leadership experience across pricing teams, with proven ability to lead, develop, and inspire high‑performing teams.
  • Strategic mindset, capable of shaping and evolving retail pricing capabilities to support Zurich’s go‑to‑market strategy and business objectives.
  • Change leadership, driving innovation through the use of data, technology, and advanced analytics to enhance pricing sophistication and underwriting performance.
  • Excellent communication skills, with the ability to simplify and communicate complex pricing concepts to both technical and non‑technical audiences.
Certified Persons

This role is a Certification Regime role that is subject to Fitness & Propriety standards under the Senior Managers and Certification Regime (SM&CR). The successful candidate will be offered the position subject to the successful completion of Regulatory Reference requirements.

Benefits

At Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non‑contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Who we are

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long‑standing player in the insurance industry.

Our Culture

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers and so are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

Join Us

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

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Head of Business Development - Retail & E-Commerce

Nuneaton, West Midlands Unipart

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Job Description

Head of Business Development - Retail & E-Commerce

Unipart Nuneaton, England, United Kingdom

Base pay range: £90,000 to £102,500 plus car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, flexible benefits scheme.

About the Job

As our Head of Business Development for Retail & E-Commerce you will drive new business growth and profitability of the business in the sector – this is a hunting role. Responsible both for direct selling and developing existing accounts growth (with account leads) both in the UK and Internationally, you will ensure a competitive advantage is maintained through robust commercial arrangements.

  • Prospect, hunt, and hone targets through to tender and business wins – to meet or exceed set targets
  • Develop a strong matrix relationship and collaboration with all key stakeholders in the business in order to support success
  • Support development of the sector growth strategy identifying key segments and target customers to deliver the target growth
  • Implement the sector business development plan and track success and failures for feedback and strategy evolution
  • Support the creation and evolution of the marketing plan, with the marketing team, with thoughts and ideas on initiatives and topics – social media plans, events and industry bodies
  • Be an active ambassador of Unipart and the Retail and E-Commerce sector, in social media and taking part in podcasts, blogs, videos, posts in line with the marketing plan and supporting driving the Unipart brand and awareness in the Retail and E-Commerce sector
  • Attend and drive events for the Retail and E-Commerce sector to ensure good leads from the events and a return on investment
  • Lead and drive effective tender responses challenging solutions, IT and costs appropriately to arrive at a solution and offer that meets the customer needs, within Unipart’s accepted parameters
  • Lead negotiations through tender processes, ensuring best practice and competitive advantage is maintained.
  • Develop and maintain strong relations with Retail and E-Commerce customers to ensure Unipart are included in tenders and opportunities
  • Lead and engender a culture of open communication, personal responsibility, and accountability in all those employed across the team.
  • Maintain and use Unipart CRM, Hubspot, to drive performance and report on progress and results
About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

  • Proven sales expert in the Retail and E-Commerce sector, with significant experience selling supply chain solutions in the forward/value add fulfilment and/or Reverse/Aftermarket Supply Chains
  • Demonstrable capability of selling the value and benefits of end-to-end supply chain solutions, field engineering and Circular Economy solutions that can meet our customer’s sustainability targets
  • A demonstrable sales professional that sells through a deep understanding of the sector
  • Will inspire trust and respect
  • Will provide strong direction with clear objectives
  • Ability to lead effectively within a matrix structure where influencing is required at times rather than direct line management
  • Adaptable and able to employ a consultative style or a more directive approach as necessary
  • Highly articulate and able to easily translate and communicate complex messages
  • Confident, clear and concise communicator at all levels, with strong and engaging presentation skills

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity – all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other protected characteristic as defined in the Equality Act of England and Wales.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Business Development, and Marketing

Industries

Transportation, Logistics, Supply Chain and Storage and Manufacturing

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Head of Business Development - Retail & E-Commerce

Nuneaton, West Midlands Hireful

Posted 1 day ago

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Job Description

Head of Business Development - Retail & E-Commerce

Customer and Unipart locations globally, as required

£90,000 to £102,500 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

As our Head of Business Development for Retail & E-Commerce you will drive new business growth and profitability of the business in the sector – this is a hunting role. Responsible both for direct selling and developing existing accounts growth (with account leads) both in the UK and Internationally, you will ensure a competitive advantage is maintained through robust commercial arrangements.

Key Responsibilities
  • Prospect, hunt, and hone targets through to tender and business wins – to meet or exceed set targets
  • Develop a strong matrix relationship and collaboration with all key stakeholders in the business in order to support success
  • Support development of the sector growth strategy identifying key segments and target customers to deliver the target growth
  • Implement the sector business development plan and track success and failures for feedback and strategy evolution
  • Support the creation and evolution of the marketing plan, with the marketing team, with thoughts and ideas on initiatives and topics - social media plans, events and industry bodies
  • Be an active ambassador of Unipart and the Retail and E-Commerce sector, in social media and taking part in podcasts, blogs, videos, posts in line with the marketing plan and supporting driving the Unipart brand and awareness in the Retail and E-Commerce sector
  • Attend and drive events for the Retail and E-Commerce sector to ensure good leads from the events and a return on investment
  • Lead and drive effective tender responses challenging solutions, IT and costs appropriately to arrive at a solution and offer that meets the customer needs, within Unipart’s accepted parameters
  • Lead negotiations through tender processes, ensuring best practice and competitive advantage is maintained.
  • Develop and maintain strong relations with Retail and E-Commerce customers to ensure Unipart are included in tenders and opportunities
  • Lead and engender a culture of open communication, personal responsibility, and accountability in all those employed across the team.
  • Maintain and use Unipart CRM, Hubspot, to drive performance and report on progress and results
About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

  • Proven sales expert in the Retail and E-Commerce sector, with significant experience selling supply chain solutions in the forward/value add fulfilment and/or Reverse/Aftermarket Supply Chains
  • Demonstrable capability of selling the value and benefits of end-to-end supply chain solutions, field engineering and Circular Economy solutions that can meet our customer’s sustainability targets
  • A demonstrable sales professional that sells through a deep understanding of the sector
  • Will inspire trust and respect
  • Will provide strong direction with clear objectives
  • Ability to lead effectively within a matrix structure where influencing is required at times rather than direct line management
  • Adaptable and able to employ a consultative style or a more directive approach as necessary
  • Highly articulate and able to easily translate and communicate complex messages
  • Confident, clear and concise communicator at all levels, with strong and engaging presentation skills

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

You may also have experience in the following roles: Director of Business Development, Commercial Director, Sales Director - Retail, Head of Sales - E-Commerce, Business Development Director, Strategic Sales Manager, Head of Commercial Development, Senior Business Development Manager, Head of New Business, Vice President of Sales, Chief Commercial Officer, etc.

REF-224 580

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Senior Product Manager, Retail Savings

Birmingham, West Midlands TSB Bank

Posted 1 day ago

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Job Description

Overview

Senior Product Manager, Retail Savings (Products) at TSB Bank

Location: Gloucester, London or Bristol - hybrid working with frequent attendance in Gloucester

Salary: £Competitive plus excellent benefits

Closing Date: 17 October 2025

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.

Within the retail savings products team, we are passionate about delivering money confidence by helping people with their everyday savings needs. We’re also critical to the success of TSB, as we manage more than half the customer deposits on the balance sheet.

How You'll Make a Difference

This role is responsible for managing a range of aspects across our retail savings business, ensuring we meet business objectives and deliver excellent outcomes for our customers. The role holder will lead a team of specialists and will work with a broad range of stakeholders from across the business. Key areas of responsibility will include (but are not limited to):

  • Delivering product enhancements and pricing changes to develop our customer proposition and to support delivery of P&L and balance sheet objectives.
  • Maintaining compliance with policy and regulation.
  • Identifying key risks and issues and working with stakeholders to provide mitigations.
  • Owning regulatory product reviews, ensuring the product range is performing as intended for its target audience, and implementing improvement actions identified.
  • Working with partners across the business to understand sales and marketing effectiveness and making recommendations to improve performance.
  • Providing information, insights and recommendations to support delivery of issues under management.
What you'll bring
  • Ability to define and drive forward an agenda with the support of a team and broader stakeholders across the bank, including the delivery of complex change.
  • Passion for putting the ‘customer first’ and challenging the status quo to deliver improvements for customers and the business.
  • Strong commercial awareness and understanding; ability to interpret data, draw useful insights and turn these into actions.
  • Strong communication, influencing and stakeholder management skills; confident contributing in group situations and at all levels of the bank.
  • Excellent written / presentation skills; able to articulate complex information as simple written / visual messages.
  • A deep understanding of the consumer financial services market, the economic environment, customer / competitor trends and regulatory context; use this knowledge to identify and deliver commercial opportunities.
  • Ability to lead and develop a high-performing team, including during periods of complex and fast-paced delivery.
What we offer in return
  • Hybrid and flexible working arrangements to support a healthy work/life balance
  • An attractive reward and benefits package through myTSB, giving you more of what matters to you
  • A diverse, energising, and collaborative working environment
  • A career that’s enriching and full of opportunities

We are TSB. Life Made More.

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.

Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.

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Head of Business Development - Retail & E-Commerce

Nuneaton, West Midlands Unipart Group

Posted 1 day ago

Job Viewed

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Job Description

Job Advert

Head of Business Development - Retail & E-Commerce

Customer and Unipart locations globally, as required

£90,00 to £102,500 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

As our Head of Business Development for Retail & E-Commerce you will drive new business growth and profitability of the business in the sector – this is a hunting role. Responsible both for direct selling and developing existing accounts growth (with account leads) both in the UK and Internationally, you will ensure a competitive advantage is maintained through robust commercial arrangements.

Key Responsibilities
  • Prospect, hunt, and hone targets through to tender and business wins – to meet or exceed set targets
  • Develop a strong matrix relationship and collaboration with all key stakeholders in the business in order to support success
  • Support development of the sector growth strategy identifying key segments and target customers to deliver the target growth
  • Implement the sector business development plan and track success and failures for feedback and strategy evolution
  • Support the creation and evolution of the marketing plan, with the marketing team, with thoughts and ideas on initiatives and topics - social media plans, events and industry bodies
  • Be an active ambassador of Unipart and the Retail and E-Commerce sector, in social media and taking part in podcasts, blogs, videos, posts in line with the marketing plan and supporting driving the Unipart brand and awareness in the Retail and E-Commerce sector
  • Attend and drive events for the Retail and E-Commerce sector to ensure good leads from the events and a return on investment
  • Lead and drive effective tender responses challenging solutions, IT and costs appropriately to arrive at a solution and offer that meets the customer needs, within Unipart’s accepted parameters
  • Lead negotiations through tender processes, ensuring best practice and competitive advantage is maintained.
  • Develop and maintain strong relations with Retail and E-Commerce customers to ensure Unipart are included in tenders and opportunities
  • Lead and engender a culture of open communication, personal responsibility, and accountability in all those employed across the team.
  • Maintain and use Unipart CRM, Hubspot, to drive performance and report on progress and results
About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

  • Proven sales expert in the Retail and E-Commerce sector, with significant experience selling supply chain solutions in the forward/value add fulfilment and/or Reverse/Aftermarket Supply Chains
  • Demonstrable capability of selling the value and benefits of end-to-end supply chain solutions, field engineering and Circular Economy solutions that can meet our customer’s sustainability targets
  • A demonstrable sales professional that sells through a deep understanding of the sector
  • Will inspire trust and respect
  • Will provide strong direction with clear objectives
  • Ability to lead effectively within a matrix structure where influencing is required at times rather than direct line management
  • Adaptable and able to employ a consultative style or a more directive approach as necessary
  • Highly articulate and able to easily translate and communicate complex messages
  • Confident, clear and concise communicator at all levels, with strong and engaging presentation skills
Equal Opportunities Statement

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

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Interim Chief Information Officer - FTC - UK Retail Financial Services

Birmingham, West Midlands ZRG

Posted 1 day ago

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Job Description

Research Consultant, ZRG Interim Solutions - UK & Europe

Interim Chief Information Officer (CIO)

The Opportunity

A UK Retail and Wealth financial services group with deep heritage is resetting its data and technology foundations. With core IT and operations outsourced, the business needs an experienced Interim CIO to simplify the estate, fix data quality, and accelerate delivery to improve customer outcomes and reduce risk.

Reporting to the COO, this role leads Data, Technology, Cyber, and Change Delivery.

Key Responsibilities
  • Define and execute a pragmatic Data & Technology strategy aligned to business goals.
  • Lead enterprise change delivery, embedding a consistent delivery framework.
  • Strengthen cyber resilience and uplift information security.
  • Govern major outsourced IT partners, driving service quality and value.
  • Ensure regulatory and control compliance, engaging effectively at executive and board levels.
Candidate Profile
  • Proven Interim CIO with a track record in retail banking, wealth, or broader financial services.
  • Hands‑on experience leading data transformation, technology modernisation, and outsourced delivery.
  • Skilled in data strategy, governance, and operating model design.
  • Confident working in regulated environments with strong stakeholder influence.
  • Pragmatic, sleeves‑rolled‑up leader who thrives in flat, collaborative cultures.
Terms

Location: Hybrid; typically 1–2 days per week in the West Midlands

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Retail Associate

Coventry, West Midlands TK MAXX

Posted 1 day ago

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Job Description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

We're looking for Retail Associates to join our team in a welcoming environment. Whether you're starting your career or already have experience, we're excited to work with you and help you grow.

Why Work With Us?

  • Enjoy exclusive discounts at our stores-just for you and your eligible family members.
  • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
  • Training and development resources that are designed to help you learn, grow, and succeed.
  • Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
What You'll Do:

  • Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.
  • Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.
  • Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.
  • Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
About You:

  • Friendly and approachable - creates a warm and inclusive environment, making everyone feel comfortable and appreciated.
  • A committed teammate - supports colleagues, communicates openly, and is always ready to lend a hand.
  • Great communicator - explains things clearly, listens actively, and addresses concerns with care.
  • Flexible and adaptable - stays organized, manages time well, and thrives in a busy, ever-changing environment.
  • No experience? No problem! We'll provide all the training you need.
If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 1 Central Six Retail Park Warwick Road

Location:

EUR TK Maxx UK Store 273 - Coventry (Central Six) #J-18808-Ljbffr
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Assistant Store Manager

Coventry, West Midlands Poundland & Dealz

Posted 1 day ago

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Job Description

3 days ago Be among the first 25 applicants

Assistant Store Manager Opportunity

Lead, inspire, and excel – creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.

Salary: Up to £31,110.05 + Benefits
Contract Type: Full Time
Working Pattern: Permanent
Hours: 40.0

Why Choose Us?

  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
  • Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
  • Enhanced Family friendly benefits and life assurance.
  • In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Access to Employee Assistance to support your well‑being.
Your Impact

Love our customers:

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.

Care For Our Colleagues:

  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on‑the‑job coaching.

Protect The Pounds (and Euros):

  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
Ready to Join Us?

This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us.

About Us… Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!

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Assistant Store Manager - Birmingham Bullring (40 hours)

Birmingham, West Midlands Rituals

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Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision-making and problem-solving skills.
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Retail Associate

Redditch, West Midlands TK MAXX

Posted 2 days ago

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Job Description

Overview

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe offers opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritises your development across our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense. We are a Fortune 100 company and the world’s leading off-price retailer.

Job Description: We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.

Why Work With Us?
  • Enjoy exclusive discounts at our stores—just for you and your eligible family members.
  • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
  • Training and development resources that are designed to help you learn, grow, and succeed.
  • Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
What You'll Do
  • Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.
  • Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.
  • Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.
  • Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
About You
  • Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.
  • A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.
  • Great communicator – explains things clearly, listens actively, and addresses concerns with care.
  • Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.
  • No experience? No problem! We'll provide all the training you need.

If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 43 Evesham Walk

Location:

EUR TK Maxx UK Store 193 - Redditch

#J-18808-Ljbffr
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