895 Sales Supervisor jobs in the United Kingdom

Overview

We are looking for a driven and people-focused Sales Supervisor / Sales Trainer to join our growing Dartford team. This role is perfect for someone who thrives in a fast-paced environment, loves developing others, and understands what it takes to deliver consistent, high-performing sales results.

You’ll work closely with our Sales Lead to oversee performance within one of our sales offices, providing coaching, guidance, and day-to-day motivation to both in-office and some remote team members. You’ll also be responsible for identifying underperformance through data, supporting improvement plans, and delivering practical sales training to help the team hit and exceed targets.

Key Responsibilities

Performance Management & Coaching

• Monitor hourly, daily, weekly, and monthly sales stats to identify performance trends.
• Support and develop team members who are underperforming, providing tailored coaching and feedback.
• Deliver ongoing training on sales techniques, call structure, objection handling, and closing skills.
• Work alongside the Sales Lead to implement performance improvement strategies across the team.
• Conduct regular 1-to-1s and coaching sessions to drive personal accountability and motivation.

Team Supervision & Support

• Take day-to-day responsibility for one of the Dartford sales offices.
• Support a small proportion of remote team members with virtual coaching and feedback.
• Lead by example through proactive involvement in calls, demonstrations, or client conversations when needed.
• Foster a positive and high-energy environment that encourages competition, teamwork, and personal growth.

Reporting & Communication

• Report key performance insights, training needs, and team challenges to the Sales Lead.
• Ensure targets, processes, and expectations are clearly communicated to all team members.
• Maintain accurate tracking of progress following coaching or performance interventions.

Skills & Experience

Essential:

• Proven experience in sales leadership, team supervision, or sales training.
• Strong understanding of sales process, structure, and performance management.
• Excellent communication and coaching skills with a motivational approach.
• Confident analysing data to identify trends and areas for improvement.
• Ability to work full-time, in-office, in Dartford.

Desirable:

• Experience managing both in-office and remote sales teams.
• Background in recruitment, education, or service-based sales environments.
• Familiarity with CRM and performance tracking tools.

Personal Attributes

• Naturally energetic, proactive, and supportive leader.
• Leads by example and sets high standards for effort and attitude.
• Strong sense of accountability and a genuine desire to help others succeed.
• Comfortable balancing coaching with performance management.

Package & Progression

• Competitive salary (dependent on experience) + performance-based incentives.
• Clear progression path into senior sales leadership roles.
• Ongoing training and development opportunities provided.

Overview

We are looking for a driven and people-focused Sales Supervisor / Sales Trainer to join our growing Dartford team. This role is perfect for someone who thrives in a fast-paced environment, loves developing others, and understands what it takes to deliver consistent, high-performing sales results.

You’ll work closely with our Sales Lead to oversee performance within one of our sales offices, providing coaching, guidance, and day-to-day motivation to both in-office and some remote team members. You’ll also be responsible for identifying underperformance through data, supporting improvement plans, and delivering practical sales training to help the team hit and exceed targets.

Key Responsibilities

Performance Management & Coaching

• Monitor hourly, daily, weekly, and monthly sales stats to identify performance trends.
• Support and develop team members who are underperforming, providing tailored coaching and feedback.
• Deliver ongoing training on sales techniques, call structure, objection handling, and closing skills.
• Work alongside the Sales Lead to implement performance improvement strategies across the team.
• Conduct regular 1-to-1s and coaching sessions to drive personal accountability and motivation.

Team Supervision & Support

• Take day-to-day responsibility for one of the Dartford sales offices.
• Support a small proportion of remote team members with virtual coaching and feedback.
• Lead by example through proactive involvement in calls, demonstrations, or client conversations when needed.
• Foster a positive and high-energy environment that encourages competition, teamwork, and personal growth.

Reporting & Communication

• Report key performance insights, training needs, and team challenges to the Sales Lead.
• Ensure targets, processes, and expectations are clearly communicated to all team members.
• Maintain accurate tracking of progress following coaching or performance interventions.

Skills & Experience

Essential:

• Proven experience in sales leadership, team supervision, or sales training.
• Strong understanding of sales process, structure, and performance management.
• Excellent communication and coaching skills with a motivational approach.
• Confident analysing data to identify trends and areas for improvement.
• Ability to work full-time, in-office, in Dartford.

Desirable:

• Experience managing both in-office and remote sales teams.
• Background in recruitment, education, or service-based sales environments.
• Familiarity with CRM and performance tracking tools.

Personal Attributes

• Naturally energetic, proactive, and supportive leader.
• Leads by example and sets high standards for effort and attitude.
• Strong sense of accountability and a genuine desire to help others succeed.
• Comfortable balancing coaching with performance management.

Package & Progression

• Competitive salary (dependent on experience) + performance-based incentives.
• Clear progression path into senior sales leadership roles.
• Ongoing training and development opportunities provided.

Join us as a Senior Personal Banker in Chester or Birkenhead

• You'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
• With no two days the same, you can expect lots of variety as you help us deliver a banking service that's beyond what's expected
• We'll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
• This job does not meet Skilled Worker visa sponsorship requirements

As a Senior Personal Banker aligned to one of our branches, you'll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.

Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you'll make sure they're fully informed when it comes to the products and services we offer.

Day to day, you'll be:

• Meeting and supporting customers via video banking from home or face to face in a branch
• Conducting Financial Health checks and reviewing customer accounts
• Identifying products and services that are right for our customers, helping them to make the most of their money and savings
• Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
• Completing outbound care calls to customers to grow and maintain the relationship

We're looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You'll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you'll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.

We'll also be looking for you to demonstrate:

• Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
• The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
• The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
• Excellent communication and interpersonal skills with a genuine interest in building relationships
• Excellent planning and organisational skills

You'll join us on a competitive salary starting of £26,350, pro rata for the hours you work.

You'll also benefit from:

• A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
• A generous holiday entitlement of 36 days, pro rata for hours worked
• A monthly contribution to your retirement fund

To find out more about the benefits we offer, check out our rewards and benefits page.

You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.

Your journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.

CUSTOMER SERVICE & OPERATIONS ASSISTANT

Job type:

Freelance, part-time

(12 hours per week)

Location:

Remote

Job Structure:

We are looking for someone who can be available ideally at the beginning and the

end of the day for two days a week

About the brand:

Founded by fashion journalist and broadcaster Louise Roe, Sharland England creates

beautiful, hand-crafted rattan furniture, ceramics, linens and glassware. Louise designs

Sharland England's collection with a nostalgic nod to a bygone, charming era of entertaining.

Every item is handcrafted by experienced artisans around the world, from Italy and Portugal, to India, Java and Colombia. Named after her great-grandmother, who lived in Buenos Aires and was the consummate hostess, Sharland England blends informality with elegance, making home feel curated, layered, and warm.

How will you make an impact?

As Customer Service & Operations Associate, you will be the first point of contact for our

customers looking for help placing or tracking their orders, styling their items, or opening a

trade account with us. You will also work closely with representatives from our dropshipper

partners to ensure customer satisfaction across all channels. We are looking for a team

member who will uphold the values of the brand in their interactions with customers, and

who can drive value for the business through forging relationships with key customers &

long-term partners.

The role:

Customer Service

• You'll be the first point of contact for retail and trade customer order queries, offering

support via email and occasionally phone.

• You'll be the day-to-day contact for our dropshipper partners for any issues relating to

their orders or customers.

• You'll take care of VIP customers, looking for ways we can go above and beyond in

our service.

• You'll represent the brand, aiming to grow brand love through your interactions with

customers (both retail and trade).

• We're always improving - you'll help us identify ways to be more effective and provide

even more exceptional customer experiences.

Operations

• Work closely with our warehouse to ensure all orders are shipped in a timely manner.
• Carry out backend order management, plus some order inputting as needed.
• Process customer return in Shopify.
• Support in troubleshooting operational issues relating to shipping/carriers, and

inventory management, duties charges etc

Skills and values we are looking for:

• Excellent communication skills, both written and verbal.
• A passion for providing excellent customer experiences
• Customer service experience is helpful, but we are open to candidates who have

worked in other careers with transferable skills.

• Proficiency with online platforms generally - CMS experience is desirable
• Experience of using customer service management systems such as Gorgias or Zendesk are preferable but not essential
• Confidence in basic Excel work is preferable
• Self-motivated with a positive attitude and the ability to work independently.
• A passion for interiors and an interest in the homeware industry

Benefits:

• As a small brand, we are nimble and growing; it's an exciting time to join the team

and grow with us.

• This role is remote. (Occasionally, we may hold team days in central London.)
• Enjoy a staff discount on products.
• Be part of a small team that works closely together and places importance on having a

kind, collaborative, and constructive working environment.

• Salary dependent on role fit & experience.

Please ensure you have read the job type & hours structure at the beginning of the ad

Role Overview:

The Multilingual Customer Experience Consultant is responsible for delivering exceptional customer support across multiple channels including phone, email, and live chat. This role requires fluency in both German and English and involves handling customer queries with professionalism and empathy.

Key Responsibilities:

- Respond promptly and professionally to customer enquiries via phone, email, and chat.

- Maintain high standards of customer satisfaction and service quality.

- Collaborate with team leaders and colleagues to meet client expectations.

- Represent the company professionally in all communications.

- Continuously seek ways to improve performance and customer experience.

- Work flexibly within the designated shift hours.

Skills & Experience:

- Excellent telephone manner and communication skills.

- Strong numeracy and literacy.

- Good analytical and problem-solving abilities.

- Previous experience in customer service or call centre (desirable).

- Fluency in German and English.

Training & Development:

- Full training provided including systems and interpersonal skills.

- Opportunities for career progression and additional responsibilities.

Benefits:

- Hybrid working model (80% remote)

- Supportive team environment

- Performance-based bonuses

- Opportunities for growth and development

Core Values:

- Customer-Centric Excellence

- Trust and Transparency

- Continuous Improvement

- Team Empowerment

- Prosperity

Position in Organisation:

Reports to the Customer Experience Team Manager with support from nearby colleagues.

Operational Details:

- Contracted hours: 8.00am - 10.00pm, Monday to Sunday (flexibility required)

- Office presence required during client visits, training, and other business needs

Join a dynamic and fun team committed to delivering outstanding customer experiences and driving innovation in customer service.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service
Location: Dundee
Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks

Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.

As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.

We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations

You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.

Shift Patterns
We offer a variety of shift options to suit different lifestyles.

Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Training will be full-time and may include evenings.

Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.

Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday

Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)

Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: £14.00 per hour & Ethical upselling rewards-up to £6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)

About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.

You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.

Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities

Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre

Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Representative – Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.

As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.

We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.

Key Responsibilities:

• Assist customers with bookings, reservations, inquiries, and complaints
• Maintain accurate and up-to-date records of customer interactions
• Provide clear and friendly communication across multiple channels
• Collaborate with internal departments to meet customer needs
• Handle transactions or payment processing as required
• Promote services, products, and special offers when appropriate
• Maintain a positive and professional image at all times

Requirements:

• No prior experience necessary; full training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Ability to multitask and perform well under pressure
• Flexible availability, including evenings and weekends
• A willingness to learn and grow in a team environment

If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?