6 Security Guard jobs in London
Loss Prevention Officer
Posted 28 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Loss Prevention & Security
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras London_**
**As a Loss Prevention Officer at St. Pancras London, you will play a pivotal role in ensuring the safety and security of associates, guests and visitors to this iconic hotel. You will do this through a warm, attentive and professional approach to hospitality and security. You will need to be a great team player, fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fast-paced hotel, that blends in Victorian charm with the 21st century, sounds like a place that you will find motivational and inspiring, then please apply!**
**You'll be expected to deliver on the following:**
+ Patrol all areas of the property
+ Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
+ Lock property entrances when required
+ Conduct daily physical hazard inspections
+ Respond to accidents, contact EMS or administer first aid/CPR as required
+ Assist guests/employees during emergency situations
+ Notify appropriate individuals in the event of accidents, attacks, or other incidents
+ Defuse guest/employee disturbances
+ Call for outside assistance if necessary
+ Complete incident reports to document all Security/Loss Prevention related incidents
+ Handle all interruptions and complaints
+ Resolve safety hazard situations
+ Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
+ Report to scenes of vehicle accidents/thefts
+ Call for assistance using proper code responses
+ Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
+ Conduct investigations and gather evidence
+ Conduct interviews with relevant parties as part of wider security investigations
+ Awards and recognition celebrations and many more.
**Perks you deserve:**
+ Free Access to the Gym and spa.
+ Free meals at work
+ Free uniform & dry-cleaning service.
+ Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
+ Discount of 50% in any of the St Pancras outlets.
+ Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
+ Travel Loan.
+ 20 days holiday increasing with service.
+ Annual Performance Review pay.
+ Cycle to work scheme.
+ Pension & Life Assurance.
+ Employee Assistant Program.
+ Comprehensive Training and Development program.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? Then we look forward to receiving your application_**
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Director of Loss Prevention Grosvenor Square

Posted 5 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Loss Prevention & Security
**Location** London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom, W1K 6JPVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE**
Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.
We are now recruiting for a dynamic and driven **Director of Loss Prevention** to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.
**ARE YOU ELIGIBLE TO WORK IN THE UK?**
A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details.
**JOB SUMMARY**
As a Director of Loss Prevention, you will be responsible for safeguarding guests, associates and assets, and ensuring that security and loss prevention protocols align with Marriott brand standards. Reporting directly to the Director of Operations, you will lead the security team, develop preventive strategies, manage risk, and contribute to a safe and welcoming guest experience.
**CANDIDATE PROFILE**
**Education and Experience**
+ Significant experience (ideally 5+ years) in security, loss prevention or risk management within a luxury environment in hospitality, retail or related sectors
+ Leadership experience managing a team, with ability to develop talent and enforce standards
+ Strong analytical, problem solving and decision making skills, especially under pressure
+ Excellent communication and interpersonal skills, capable of influencing at all levels
+ Solid knowledge of UK health & safety, security legislation, data protection, licensing, etc.
+ Discreet, proactive, with a strong sense of integrity and professionalism
+ holding an SIA badge is a requirement
+ First Aid CPR certification desirable
+ Ability to work flexible hours, including nights, weekends and bank holidays
**CORE WORK ACTIVITIES**
+ Assists in the development and implementation of emergency procedures.
+ Oversee all security and loss prevention operations across the hotel (public areas, back-of-house, guest rooms, external perimeters).
+ Develop, implement, and monitor emergency response procedures (fire, medical, evacuation, security threats).
+ Lead investigations into incidents of loss, theft, damage or safety concerns; maintain accurate records and reports.
+ Supervise, train and mentor security officers and associates, ensuring professionalism, vigilance and discretion.
+ Liaise with local law enforcement, emergency services and external stakeholders; and ensure compliance with UK legal requirements, Marriott policies, and industry best practices.
+ Conduct regular risk assessments, threat analyses and audits; propose and execute mitigation plans.
+ Provide strategic guidance to senior leadership on safety & security matters.
+ Partner with HR on incident reporting, claims, disciplinary actions, and associates safety training.
+ Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
+ Maintains required reports and documentation within the Loss Prevention department.
+ Provides means for obtaining necessary medical attention on a timely basis.
+ Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
+ Encourages and builds mutual trust, respect, and cooperation among the departments.
+ Serves as a role model to demonstrate appropriate behaviors.
+ Utilises interpersonal and communication skills to lead, influence, and encourage others; demonstrating integrity whilst leading by example.
+ Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
+ Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.
**WHAT WE CAN OFFER YOU:**
A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.
+ Competitive Salary + 31 days holiday including bank holidays increasing to a maximum of 35 days
+ Attractive Bonus plan
+ Complimentary private medical via AXA
+ Accommodation Service Charge upon successful completion of probation
+ 12.5% Service charge upon completion of probation
+ Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat
+ Length of service rewards and invitations to recognition events
+ Monthly/yearly recognition schemes
+ World-class international career opportunities within Marriott hotels tailored to your specific needs
+ Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!
+ Professional learning and development opportunities - because a fulfilling career is so much more rewarding
+ Complimentary meals on duty
+ Complimentary dry cleaning - we do like to make an impression!
+ Complimentary use of Gym - because your wellbeing is important
+ Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
+ Enhanced Pension scheme to help you save for the future
+ Life assurance x 3 salary
+ Competitive car lease schemes
+ Cycle to work scheme
+ Access to major high street discounts so you can treat your friends and family
**#LI-Onsite**
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Night Loss Prevention Officer - London Marriott Hotel County Hall
Posted 21 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Loss Prevention & Security
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
We are looking for a passionate Casual Loss Prevention Officer to join our amazing team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott.Be you.
**The impact you'll make**
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.
**What you'll do**
+ Patrol all areas of the property and assist guests with room access
+ Monitor security feeds and conduct daily physical hazard inspections
+ Respond to accidents and assist guests/employees during emergency situations
+ Defuse guest disturbances and escort individuals from the property if necessary
+ Conduct investigations, gather evidence, and facilitate interviews with relevant parties
+ Complete required shift reports and maintain confidentiality of all loss prevention documents
**Perks you deserve**
+ We'll support you in and out of the workplace by offering:
+ Team-spirited coworkers
+ Learning and development opportunities
+ Encouraging management
+ Wellbeing programs
+ Discounts on hotel rooms, gift shop items, food and beverage
+ Recognition programs
**What we're looking for**
+ Strong communication skills
+ A history of thriving in stressful situations
+ A team-first attitude
+ A gift for paying attention to the smallest details
+ Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
**LONDON MARRIOTT COUNTY HALL**
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London's former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillray's Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in London's most photographed destination!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Security/ Loss Prevention Patrol Officer - JW Marriott Grosvenor House

Posted 6 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Loss Prevention & Security
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**LOSS PREVENTION PATROL OFFICER - EXPLORE MARRIOTT**
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
**Grosvenor House** Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 95th anniversary in 2024. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
**CANDIDATE PROFILE**
**Experience:**
+ Previous experience working within a Loss Prevention role
+ Similar environment preferred
**Skills and Knowledge:**
+ Strong communication skills (verbal, listening, writing)
+ Pro-active and reliable
+ Able to work alone and within a team
+ Maintain a high level of Integrity
+ Stress tolerance and the ability to make decisions under pressure
+ Conflict management skills.
**JOB SUMMARY**
Protect and safeguard the hotel guests and associates, their belongings, the hotel building and all hotel assets. Respond rapidly to requests for emergency and non-emergency assistance in a professional manner.
**POSITION SUMMARY**
+ Patrol all areas of the property, noting unusual circumstances or safety violations.
+ Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate emergency services if necessary, and documenting incident.
+ Monitor Closed Circuit Televisions (CCTV), duress alarms, and fire life safety system to ensure that any unusual behavior or emergency situations are responded too suitably, and the appropriate personnel are dispatched/action is taken.
+ Respond to the scene of guest or employee accidents and determine if first aid is required, administer first aid to guests or employees as required.
+ Assist guests or employees during emergency situations, such as fire, evacuation, bomb threat, robbery, floods etc.
+ Document, report and follow up on all safety and security hazards and violations, notifying the Director of Loss Prevention and where applicable, the GM/leadership team, emergency services, or other appropriate individuals as per property policy. This includes the completion of incident reports and accident forms.
+ Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
+ Escort any unwelcome persons (e.g., trespassers, loiterers) from the property without interrupting the orderly flow of property operation.
+ Call for assistance when required.
+ Enforce the hotel associate entrance policy, bag check policy, red sticker policy and master key procedure.
+ Complete a Loss Prevention shift summary/daily activity report to ensure that all information is properly logged.
+ Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals.
+ To be empowered to deal with guest problems, through using the LEARN process, and seeking advice when unsure what to do.
+ Greet all guests and co-workers in a hospitable manner, using appropriate and professional language and in the case of the guest, using the guests' name as often as possible if known.
+ Anticipate guests' service needs. Ask questions to better understand their needs and watch/listen to guest preferences, acting on them whenever possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
+ Rotate with the Duty LP officer and Park Street to cover Lunch/ Comfort breaks.
**REWARDS FOR WORK. BENEFITS FOR YOUR LIFESTYLE**
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. You'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
We'll support you in and out of the workplace by offering:
+ Team-spirited co-workers
+ Encouraging management
+ Wellbeing programs
+ Comprehensive Training and Development program
+ Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
+ Recognition programs
+ Meals at work
+ Uniform provided
+ Enrolment of Perks at Work - Access to unlimited deals of retailers and more
+ £14.00 per hour + service charge (gratuity)
+ 20 days holiday increasing with service + Bank holidays
+ Cycle to work scheme
+ Pension & Life Assurance
+ Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Security/Loss Prevention Officer - JW Marriott Grosvenor House London

Posted 6 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Loss Prevention & Security
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Welcome to our family**
We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.
**The impact you'll make**
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.
**What you'll do**
+ Patrol all areas of the property and assist guests with room access
+ Monitor security feeds and conduct daily physical hazard inspections
+ Respond to accidents and assist guests/employees during emergency situations
+ Defuse guest disturbances and escort from the property if necessary
+ Conduct investigations, gather evidence, and facilitate interviews with relevant parties
+ Complete required shift reports and maintain confidentiality of all loss prevention documents
**Perks you deserve**
We'll support you in and out of the workplace by offering:
+ Team-spirited coworkers
+ Learning and development opportunities
+ Encouraging management
+ Wellbeing programs
+ Discounts on hotel rooms, gift shop items, food and beverage
+ Recognition programs
**What we're looking for**
+ Strong communication skills
+ A history of thriving in stressful situations
+ A team-first attitude
+ A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
**You're welcomed here**
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Coordinator – Loss Prevention, Legal & Insurance - London, Greater London, United Kingdom
Posted 2 days ago
Job Viewed
Job Description
Job Purpose
To assist the EUA Legal & Insurance Assistant Manager with providing legal, documentary and P&I-related support and guidance within the Europe & Africa region (EUA), including effective liaison with General Headquarters (GHQ) Singapore (primarily GHQ Legal), and Regional EUA Teams, including regularly liaising with and monitoring of the service provided by P&I Club Regional Correspondents and their principal P&I Club(s).
Primary Job Responsibilities and Measurement
Loss Prevention & Claims
- To assist with monitoring local investigation of incidents and claims handling within ONE EUA Offices and Third-Party Agents (TPAs), providing guidance and assistance where necessary whilst communicating effectively with all interested parties.
- To assist with coordinating with other involved parties, such as the P&I Club, surveyors, fire-experts, lawyers, etc., in the event of any ONE or Consortium vessels being involved in a major incident.
- To assist with planning and coordinating Claims and Loss Prevention workshops on a rolling basis as and when they are required within the EUA region.
- Monitor and, where appropriate, circulate relevant P&I and Insurance market / industry news to pertinent EUA Departments.
- Proactively build productive and mutually supportive links with P&I and Insurance Colleagues in other Regions and GHQ to foster best practice across the organisation.
- Answering day-to-day documentation queries of varying complexity, including bill of lading issues, ship certificates, indemnities, and letters of credit queries.
- To monitor the standard and content of survey reports for ONE’s P&I related incidents within EUA, raising specific questions with surveyors and correspondents as necessary to ensure ONE’s interests are fully protected.
- Assist with monitoring trend statistics and contributing to loss prevention initiatives to improve risk awareness and encourage risk management practices within EUA (e.g., to alert and coordinate with external specialist providers on serious theft and fraud investigations).
- Support the ‘EUA Loss Prevention Officer’ network by providing pertinent training and guidance to actively facilitate the LPO’s scaffolded support to their own specific EUA country/region.
- Assist with reviewing relevant Customer Contract / Maritime Contract(s) upon request of pertinent ONE teams.
Skills, Qualifications and Expertise
- Must be able to demonstrate a thorough understanding of documentation procedures.
- IT literate with at minimum intermediate skills in Google suite.
- Experience within the shipping industry would be ideal.
Competencies
- Business Awareness
- Customer Focus
- Communication
- Problem Solving
- Planning and Organisation
- Decision Making
- Innovation and Improvement
- Team Work
- Performance Management
- Independent
- Self-motivated
- Enthusiastic
What we Offer
- Paid annual leave of 25 days per annum plus UK bank and public holidays.
- Hybrid working arrangement.
- Membership of the Company’s Group Personal Pension Plan.
- Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review.
- Permanent Health Insurance.
- Death in Service.
- Private Medical Cover (BUPA) after two years’ service.
- Employee Assistance Programme, with free independent confidential support and virtual GP services.
- An interest free annual travel season ticket loan.
- Family leave policies enhanced above statutory.
- Access to the UK’s TaxFree Childcare scheme.
- Enhanced company sick pay policy.
- Medical health check.
- Annual eye test and contribution towards glasses for VDU prescriptions.
- Online employee discount platform.
Application
The closing date for this vacancy is 22nd October 2025 but if a significant number of applications are received, it will close sooner.
Applicants must have an existing and permanent right to live and work in the UK.
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