731 Security jobs in London

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**Welcome to our family**



We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.



**The impact youu2019ll make**



Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.



**What youu2019ll do**


Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents



**Perks you deserve**



Weu2019ll support you in and out of the workplace by offering:


Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs



**What weu2019re looking for**


Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details



This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.



**Youu2019re welcomed here**



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youu2019re important to us. Youu2019ll make an impact in your role, and for that, youu2019ll be appreciated and valued.



_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._



Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Welcome to our family**
We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.
**The impact you'll make**
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.
**What you'll do**
+ Patrol all areas of the property and assist guests with room access
+ Monitor security feeds and conduct daily physical hazard inspections
+ Respond to accidents and assist guests/employees during emergency situations
+ Defuse guest disturbances and escort from the property if necessary
+ Conduct investigations, gather evidence, and facilitate interviews with relevant parties
+ Complete required shift reports and maintain confidentiality of all loss prevention documents
**Perks you deserve**
We'll support you in and out of the workplace by offering:
+ Team-spirited coworkers
+ Learning and development opportunities
+ Encouraging management
+ Wellbeing programs
+ Discounts on hotel rooms, gift shop items, food and beverage
+ Recognition programs
**What we're looking for**
+ Strong communication skills
+ A history of thriving in stressful situations
+ A team-first attitude
+ A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
**You're welcomed here**
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras London_**



**As a Loss Prevention Officer at St. Pancras London, you will play a pivotal role in ensuring the safety and security of associates, guests and visitors to this iconic hotel. You will do this through a warm, attentive and professional approach to hospitality and security. You will need to be a great team player, fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fast-paced hotel, that blends in Victorian charm with the 21st century, sounds like a place that you will find motivational and inspiring, then please apply!**



**Youu2019ll be expected to deliver on the following:**


Patrol all areas of the property
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary
Complete incident reports to document all Security/Loss Prevention related incidents
Handle all interruptions and complaints
Resolve safety hazard situations
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
Report to scenes of vehicle accidents/thefts
Call for assistance using proper code responses
Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
Conduct investigations and gather evidence
Conduct interviews with relevant parties as part of wider security investigations
Awards and recognition celebrations and many moreu2026.



**Perks you deserve:**


Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.



**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**



_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras London_**



**As a Loss Prevention Officer at St. Pancras London, you will play a pivotal role in ensuring the safety and security of associates, guests and visitors to this iconic hotel. You will do this through a warm, attentive and professional approach to hospitality and security. You will need to be a great team player, fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fast-paced hotel, that blends in Victorian charm with the 21st century, sounds like a place that you will find motivational and inspiring, then please apply!**



**Youu2019ll be expected to deliver on the following:**


Patrol all areas of the property
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary
Complete incident reports to document all Security/Loss Prevention related incidents
Handle all interruptions and complaints
Resolve safety hazard situations
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
Report to scenes of vehicle accidents/thefts
Call for assistance using proper code responses
Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
Conduct investigations and gather evidence
Conduct interviews with relevant parties as part of wider security investigations
Awards and recognition celebrations and many moreu2026.



**Perks you deserve:**


Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.



**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in Londonu2019s most iconic hotel? Then we look forward to receiving your application_**



_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** The Park Tower Knightsbridge Luxury Collection Hotel London, 101 Knightsbridge, London, England, United Kingdom, SW1X 7RNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**POSITION SUMMARY**



Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.



Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guestsu2019 service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.



PREFERRED QUALIFICATIONS



Education: High school diploma or G.E.D. equivalent.



Related Work Experience: No related work experience.



Supervisory Experience: No supervisory experience.



License or Certification: None



_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._



The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand u2013 a collection of Europe's most celebrated and iconic properties u2013 serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.



From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale u2013 a portal to the destinationu2019s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** The Park Tower Knightsbridge Luxury Collection Hotel London, 101 Knightsbridge, London, England, United Kingdom, SW1X 7RNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**POSITION SUMMARY**



Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.



Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guestsu2019 service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.



PREFERRED QUALIFICATIONS



Education: High school diploma or G.E.D. equivalent.



Related Work Experience: No related work experience.



Supervisory Experience: No supervisory experience.



License or Certification: None



_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._



The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand u2013 a collection of Europe's most celebrated and iconic properties u2013 serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.



From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale u2013 a portal to the destinationu2019s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** St. Pancras London Autograph Collection, Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras London_**
**As a Loss Prevention Officer at St. Pancras London, you will play a pivotal role in ensuring the safety and security of associates, guests and visitors to this iconic hotel. You will do this through a warm, attentive and professional approach to hospitality and security. You will need to be a great team player, fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fast-paced hotel, that blends in Victorian charm with the 21st century, sounds like a place that you will find motivational and inspiring, then please apply!**
**You'll be expected to deliver on the following:**
+ Patrol all areas of the property
+ Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
+ Lock property entrances when required
+ Conduct daily physical hazard inspections
+ Respond to accidents, contact EMS or administer first aid/CPR as required
+ Assist guests/employees during emergency situations
+ Notify appropriate individuals in the event of accidents, attacks, or other incidents
+ Defuse guest/employee disturbances
+ Call for outside assistance if necessary
+ Complete incident reports to document all Security/Loss Prevention related incidents
+ Handle all interruptions and complaints
+ Resolve safety hazard situations
+ Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
+ Report to scenes of vehicle accidents/thefts
+ Call for assistance using proper code responses
+ Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
+ Conduct investigations and gather evidence
+ Conduct interviews with relevant parties as part of wider security investigations
+ Awards and recognition celebrations and many more.
**Perks you deserve:**
+ Free Access to the Gym and spa.
+ Free meals at work
+ Free uniform & dry-cleaning service.
+ Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
+ Discount of 50% in any of the St Pancras outlets.
+ Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
+ Travel Loan.
+ 20 days holiday increasing with service.
+ Annual Performance Review pay.
+ Cycle to work scheme.
+ Pension & Life Assurance.
+ Employee Assistant Program.
+ Comprehensive Training and Development program.
**_Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? Then we look forward to receiving your application_**
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** The Park Tower Knightsbridge Luxury Collection Hotel London, 101 Knightsbridge, London, England, United Kingdom, SW1X 7RNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**

**Job Number**


**Job Category** Loss Prevention & Security


**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Non-Management




**LOSS PREVENTION PATROL OFFICER - EXPLORE MARRIOTT**



Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.



**Grosvenor House** Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 95th anniversary in 2024. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.



**CANDIDATE PROFILE**



**Experience:**


Previous experience working within a Loss Prevention role
Similar environment preferred



**Skills and Knowledge:**


Strong communication skills (verbal, listening, writing)
Pro-active and reliable
Able to work alone and within a team
Maintain a high level of Integrity
Stress tolerance and the ability to make decisions under pressure
Conflict management skills.



**JOB SUMMARY**



Protect and safeguard the hotel guests and associates, their belongings, the hotel building and all hotel assets. Respond rapidly to requests for emergency and non-emergency assistance in a professional manner.



**POSITION SUMMARY**


Patrol all areas of the property, noting unusual circumstances or safety violations.
Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate emergency services if necessary, and documenting incident.
Monitor Closed Circuit Televisions (CCTV), duress alarms, and fire life safety system to ensure that any unusual behavior or emergency situations are responded too suitably, and the appropriate personnel are dispatched/action is taken.
Respond to the scene of guest or employee accidents and determine if first aid is required, administer first aid to guests or employees as required.
Assist guests or employees during emergency situations, such as fire, evacuation, bomb threat, robbery, floods etc.
Document, report and follow up on all safety and security hazards and violations, notifying the Director of Loss Prevention and where applicable, the GM/leadership team, emergency services, or other appropriate individuals as per property policy. This includes the completion of incident reports and accident forms.
Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
Escort any unwelcome persons (e.g., trespassers, loiterers) from the property without interrupting the orderly flow of property operation.
Call for assistance when required.
Enforce the hotel associate entrance policy, bag check policy, red sticker policy and master key procedure.
Complete a Loss Prevention shift summary/daily activity report to ensure that all information is properly logged.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals.
To be empowered to deal with guest problems, through using the LEARN process, and seeking advice when unsure what to do.
Greet all guests and co-workers in a hospitable manner, using appropriate and professional language and in the case of the guest, using the guestsu2019 name as often as possible if known.
Anticipate guests' service needs. Ask questions to better understand their needs and watch/listen to guest preferences, acting on them whenever possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Rotate with the Duty LP officer and Park Street to cover Lunch/ Comfort breaks.



**REWARDS FOR WORKu2026 BENEFITS FOR YOUR LIFESTYLE**



As a world-class leader in the travel industry, thereu2019s no better place than Marriott International to make your mark. Joining us, youu2019ll get to entertain and meet people from all over the world as you build your experience. Youu2019ll find a place where your personality and ideas are appreciated just as much as the work you do. Youu2019ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.



Weu2019ll support you in and out of the workplace by offering:


Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Recognition programs
Meals at work
Uniform provided
Enrolment of Perks at Work - Access to unlimited deals of retailers and more
u00a314.00 per hour + service charge (gratuity)
20 days holiday increasing with service + Bank holidays
Cycle to work scheme
Pension & Life Assurance
Awards and recognition celebrations and many moreu2026.



Our highest priority is making you feel as welcome as our guests. We want you to know youu2019re important to us and that youu2019ll make an impact in your role, and for that, youu2019ll be appreciated and valued.



_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._



Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.