Explore exciting Service Desk Analyst positions. These roles are vital for providing technical support and resolving IT issues for end-users. Service Desk Analysts act as the first point of contact, troubleshooting hardware, software, and network problems. Strong communication and problem-solving skills are needed to succeed in this field.
Job duties include logging and tracking incidents, escalating complex issues to higher-level support, and documenting solutions in a knowledge base. Service Desk Analysts work with various operating systems, applications, and IT infrastructure components. Opportunities exist for career advancement into roles such as IT Support Specialist, Systems Administrator, or Network Engineer.
If you have a passion for technology and enjoy helping others, a career as a Service Desk Analyst could be a great fit. Search for Service Desk Analyst jobs and start your journey in IT support. Many companies are looking for talented individuals to join their teams and provide excellent customer service.
Job duties include logging and tracking incidents, escalating complex issues to higher-level support, and documenting solutions in a knowledge base. Service Desk Analysts work with various operating systems, applications, and IT infrastructure components. Opportunities exist for career advancement into roles such as IT Support Specialist, Systems Administrator, or Network Engineer.
If you have a passion for technology and enjoy helping others, a career as a Service Desk Analyst could be a great fit. Search for Service Desk Analyst jobs and start your journey in IT support. Many companies are looking for talented individuals to join their teams and provide excellent customer service.
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What People Ask
| What qualifications are needed to become a Service Desk Analyst? |
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Typically, a degree in computer science or a related field is preferred, but relevant experience and certifications can also be sufficient. Strong problem-solving, communication, and customer service skills are needed. Familiarity with ITIL frameworks is advantageous.
| What are the common responsibilities of a Service Desk Analyst? |
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Service Desk Analysts handle incoming support requests, troubleshoot technical issues, and document solutions. They escalate complex problems to appropriate teams and maintain a knowledge base. They also ensure timely resolution of incidents and provide excellent customer service.
| What is the average salary for a Service Desk Analyst in the UK? |
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The average salary for a Service Desk Analyst in the UK ranges from £22,000 to £35,000 per year. This can vary based on experience, location, and the specific company. Certifications and specialized skills can also influence earning potential.
| What career progression opportunities are available for Service Desk Analysts? |
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Service Desk Analysts can advance to roles such as IT Support Specialist, Systems Administrator, or Network Engineer. They can also move into team lead or management positions within the IT support department. Continuous learning and professional development are important for career advancement.
| Who are the top employers for Service Desk Analysts in the UK? |
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Date Posted
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558 Service Desk Analyst jobs in the United Kingdom
0
Trainee Service Desk analyst - Weekend Support
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Contract
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Hampshire, South East
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Manpower UK Ltd
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Salary : £15 Hourly
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Posted 1 day ago
1
Trainee Service Desk analyst - Weekend Support
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Contract
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PO9 Havant, South East
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Manpower UK Ltd
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05.04.2025
2
Service Desk Analyst
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Temporary
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North Yorkshire, North East
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Adecco
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Salary : £18 Hourly
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Posted today
3
Service Desk Analyst
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Permanent
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Wiltshire, South West
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CMD Recruitment
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Salary : £24000 - £24600 Annually
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Posted 1 day ago
4
Service Desk Analyst
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Permanent
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Nottinghamshire, East Midlands
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In Technology Group
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Salary : £30000 Annually
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Posted 1 day ago
5
Service Desk Analyst
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Temporary
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North Yorkshire, North East
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Adecco
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Salary : £18 Hourly
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Posted 1 day ago
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6
Service Desk Analyst
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Temporary
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Cheshire, North West
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Adecco
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Salary : £13 Hourly
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Posted 1 day ago
7
Service Desk Analyst
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Temporary
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Cheshire, North West
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Adecco
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Salary : £13 Hourly
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Posted 1 day ago
8
Service Desk Analyst
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Contract
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Cheshire, North West
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Adecco
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Posted 1 day ago
9
Service Desk Analyst
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Permanent
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Greater London, London
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VIQU Limited
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Salary : £26000 - £30000 Annually
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Posted 1 day ago
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