The demand for Bilingual Customer Service Representatives is on the rise, reflecting the increasing globalization of businesses. These roles require fluency in at least two languages, along with excellent communication and problem-solving skills. Candidates should be adept at handling customer inquiries, resolving complaints, and providing support across various channels, such as phone, email, and chat.45,325 Bilingual Customer Service Representative jobs in the United Kingdom
Corporate lawyer (Russian-speaking) 4 years’ PQE LONDON
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Customer Service Representative (Bilingual Spanish & English)
Posted 3 days ago
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Customer Service Representative (Bilingual Spanish & English)
Location: Remote but within commutable distance of London
Start Date: ASAP
Contract Type: Temporary, approx. 4-6 week contract
Pay Rate: 15 per hour
Hours: 37.5 hours per week, Monday to Friday shifts
Application Deadline: Wednesday, 20th August
Interview Process:
* Initial screening call
* Telephone interview
* Final interview via MS Teams with the hiring manager
Job Overview:
We are seeking confident and bilingual (Spanish & English) Outbound Information Advisors to join a fast-paced team on a temporary basis. This role involves making outbound calls to clients who have recently received written updates regarding changes within the business. Advisors will ensure clients have received and understood the communication, providing clarity and support where needed.
This is a highly scripted role, ideal for individuals who are comfortable spending the majority of their day on the phone and can deliver consistent, professional communication.
Key Responsibilities:
* Make outbound calls to clients in both Spanish and English, following a provided script.
* Confirm receipt of recent company communications and ensure clients understand the updates.
* Provide clear and concise information regarding business changes.
* Record call outcomes accurately and maintain detailed notes in the system.
* Escalate any client concerns or queries to the appropriate internal teams.
* Maintain a high level of professionalism and customer service throughout all interactions.
* Collaborate with team members and attend virtual meetings as required.
* Be available for occasional office presence if based near London.
Key Competencies & Requirements:
* Fluency in Spanish and English (spoken and written).
* Able to reasonably commute to London when required
* Excellent communication skills - clear, confident, and professional.
* Confidence in handling high volumes of outbound calls.
* Ability to follow scripts while maintaining a natural and engaging tone.
* Comfortable working remotely and independently.
* Previous experience in customer service, call centre, or outbound calling roles is desirable.
* Reliable internet connection and suitable home working setup.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Call Center Manager
Posted today
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About HONOR
HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (honor.com/uk/)
Job Title: Call Centre Manager
Job Location: Manchester / Liverpool (North-West)
Frequent business trips to various customer locations (including some international travel)
Contract Type: 1 year Fixed-term Contract(Renewal)
About the Role
In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviors to provide exceptional customer service that reflects our brand values but ultimately to drive sell out of our focus models.
This role will require extensive travel to various locations across the UK and internationally as some of our UK customers call centers are based abroad.
Our Head office is based in London where you will also be required to attend for important meetings and business updates.
Responsibilities
- Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures.
- Own the call center targets by retailer as your own KPI’s
- Build and design incentives with our internal departments to then own and drive with the retailers call center’s
- Facilitate interactive training sessions, incorporating a variety of methods such as classroom instruction, role-playing exercises, and e-learning modules.
- Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries.
- Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the latest brand information with offers.
- Identify skill gaps within the team and develop targeted training initiatives to address them.
- Collaborate with call center management across multiple retailers in the UK and internationally who support the UK market, and leadership to ensure training programs align with overall business objectives and customer service goals.
- Stay current on brand developments, industry best practices, and customer service trends to continuously improve training content.
- Evaluate the effectiveness of training programs and make adjustments as needed.
- Review sales numbers by department to then target your focus by team (retentions/sales/webchat/inbound and outbound)
Qualifications
- Minimum 5 years of experience in call center training or a related field.
- Proven ability to develop and deliver engaging, interactive training programs.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Passion for our brand and a commitment to providing exceptional customer service.
- Experience working in a fast-paced, customer-service oriented environment (a plus).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits
We offer a competitive compensation and benefits package, including:
- Friendly atmosphere and teamwork spirit
- Interesting and challenging international work environment
- Flexible, open-minded management and a dedicated team
- Opportunity for self-realization in a company with great potential
Why You'll Love Working Here
- Opportunity to make a real impact on the success of our brand's customer service experience.
- Dynamic and fast-paced work environment.
- Opportunity to develop your training and development skills.
- Be part of a team that is passionate about delivering exceptional customer service.
Ready to Join Our Team?
If you are a passionate and experienced trainer who is excited to make a difference, we encourage you to apply!
Please, send resume in ENGLISH version, thank you.
Start a new journey with HONOR to go beyond!
At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to
Please, send us your resume in English.
Start a new journey with HONOR to go beyond!
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Call Center Representative
Posted 2 days ago
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Location: South Jordan, UT br>Duration: 12+ Months br> br>Preference for 1 of the following criteria:
• College Degree < r>• Previous contact center experience < r>
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
Ability to contribute in a fast-paced, team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center
Call Center Representative
Posted 19 days ago
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Location: Columbus, OH br>Duration: 6+ Months
Duties may include:
Engage internal clients via both inbound and outbound phone calls
Act as initial and ongoing support during account opening and the lifecycle of the account
Providing world-class service to internal clients
Build relationships with internal clients while providing solutions that adhere to internal policies and procedures
Address issues promptly and effectively
Ability to maintain success in an evolving environment
The successful candidate will have 1-2 years of experience in financial services or a related field, such as customer service. Prefer a 4-year college degree and an interest in career development.
Top Skills Manager is Looking For: Attention to detail, dependable, service-oriented, self-starter who can work in a fast-paced environment
Call Center Representative
Posted 19 days ago
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br>Location: Columbus, OH br>
Duration: 12 Months
br>
Duties may include:
Engage internal clients via both inbound and outbound phone calls
Act as initial and ongoing support during account opening and the lifecycle of the account
Providing world-class service to internal clients
Build relationships with internal clients while providing solutions that adhere to internal policies and procedures
Address issues promptly and effectively
Ability to maintain success in an evolving environment
#indeed #CB
The successful candidate will have 1-2 years of experience in financial services or customer service. Prefer a 4-year college degree and an interest in career development.
Call Center Agent (Panama)
Posted 414 days ago
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This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.Call Center Agent (Panama)
Posted 414 days ago
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Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.Be The First To Know
About the latest Bilingual customer service representative Jobs in United Kingdom !
Call Center Agent (Panama)
Posted 414 days ago
Job Viewed
Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.Call Center Agent (Paraguay)
Posted 414 days ago
Job Viewed
Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.