What Jobs are available for Credit Controller in the United Kingdom?

• Ensure timely and effective collection of all debts and customer payments.
• Reconcile customer accounts and resolve discrepancies or disputes.
• Recommend accounts for escalation, legal action, or write-offs when necessary.
• Support internal and external audits with necessary documentation.

• Previous experience within Credit Control.
• Strong interpersonal and negotiation skills with the ability to build internal and external relationships.
• Good knowledge of Microsoft Excel (VLookups, pivot tables).
• Ability to work under pressure, manage a varied workload and meet deadlines.

• Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
  
• Monitor queries and disputes, ensure the appropriate escalation
  
• Ensure consistent application of the firm’s debt provisioning policy
  
• Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
  
• Ensure that there are minimal unallocated cash receipts
  
• Enforce consistent BDO credit control procedures
  
• Review and analyse aged debt against defined metrics
  
• Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
  
• Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
  
• Prepare daily / weekly / monthly summary reports
  
• Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
  
• Where necessary, engage and manage the process of debts that need to go legal.
  

• Professional services experience, Workday experience would be preferred.
  
• Excel skills to a competent level.
  
• Excellent written and verbal communication skills and ability to present confidently and convincingly to management
  
• Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
  
• Commitment to delivering exceptional client service to internal and external stakeholders
  

• Daily cashbook reconciliation and weekly cash flow reporting.
• Manage all AR activities including posting and allocation of payments, debt collection, and new customer setup.
• Resolve pricing and shortage claims promptly.
• Partner with Sales to manage new SKU creation and order blocks.
• Lead monthly AR reviews, credit insurance checks, and KPI reporting.
• Support month-end close, reporting, and group requirements.
• Drive process improvements and support AR-related projects.

• Previous Credit Control/Accounts Receivable experience, ideally within an FMCG environment.
• Strong attention to detail and ability to manage high volumes of work.
• Excellent communication and stakeholder management skills.
• Ability to prioritise and work effectively in a fast-paced environment.

• Proactively follow up on overdue payments via phone and email, accurately documenting all interactions and outcomes.
• Address customer inquiries related to invoices and payment discrepancies, including performing account reconciliations as needed.
• Liaise with sales teams regarding customers with outstanding payments.
• Review and approve sales orders that exceed credit limits or are on hold
• Establish and regularly reassess credit limits based on credit reports and customer performance.
• Notify customers promptly about any modifications to their credit limits.
• Keep customer account information current and ensure data accuracy.
• Manage overdue debtor balances
• Minimise bad debt provisions and mitigate future financial risks.
• Support the Credit team with month-end reporting and related activities.

• Experience in setting credit limits and approving orders.
• Managing customers across EMEA
• Knowledge of a European language such as German, Spanish, or Italian
• Strong IT skills with proficiency in Microsoft Office applications. Excel
• Hybrid working model & good company benefits

Are you a confident Credit Controller with a keen eye for detail and a proactive approach to managing client relationships?

Our client, a growing alternative finance provider based in Oldham, is looking for an experienced professional to join their close-knit operations team.

The Company

This innovative lender provides tailored funding solutions to SMEs across the UK, including invoice finance, asset-based lending, and trade finance facilities. They pride themselves on offering flexible, relationship-led support that helps businesses thrive where traditional banks can’t.

The Role

As a Credit Controller, you’ll play a key role in managing client accounts, ensuring smooth cashflow, and maintaining strong relationships with borrowers and their customers. You’ll be responsible for minimising debtor days, identifying risks early, and supporting the wider operations and risk teams to maintain portfolio quality.

Key Responsibilities

• Manage day-to-day credit control for a portfolio of clients.
• Liaise with client debtors to ensure timely payments and resolve disputes.
• Monitor debtor ledgers and escalate potential issues promptly.
• Work closely with the Operations and Risk teams to identify and mitigate potential credit risks.
• Produce regular reports on aged debt and cash collection performance.
• Build strong relationships with clients and maintain excellent customer service standards.

About You

• Previous experience in credit control, invoice finance, or commercial lending preferred.
• Strong communication and negotiation skills.
• Excellent attention to detail and organisational ability.
• Confident working with financial systems and Excel.
• A proactive team player who thrives in a fast-paced, dynamic environment.

Benefits

• Competitive salary
• Supportive, people-first culture
• Opportunities for progression within a growing finance business

If this is you then please apply to this job advert or email

Company

FI Real Estate Management is an asset and property management company with over 30 years’ experience in the UK and European real estate markets. Our Property Support team are excited to be recruiting for a Credit Controller to join their team in a full time, permanent basis. The right candidate will have excellent numeracy and organisational skills and the ability to prioritise.

Why choose Acepark Group?

Do you want to join one of the UK’s most established names in commercial property and asset management? Then look no further…

With decades of experience in the industry, Acepark Group is growing from strength to strength and has a real presence in the commercial and industrial property market. People are in the heart of everything we do and we understand that our talented workforce is at the core of our achievements. We are looking for ambitious and hardworking individuals who are seeking a rewarding career.

To anyone who joins us we provide opportunities to develop and the benefit of being trained and supported by an experienced team.

With a vast portfolio of commercial and industrial real estate spanning over 15 million sq ft and an additional 4.5 million sq ft in the pipeline, we’re constantly growing and are actively seeking driven individuals to join our team.

Your key duties as a Credit Controller will be…

· Managing a portfolio of accounts

· Actively pursue overdue debt, rents, service charge, insurance, utilities, plus any other billed sums by telephone and email in relation to commercial property.

· Liaise with property and asset managers to resolve any queries

· Attend weekly debt meetings with Manager

· Reconciling of accounts

· Monitoring customer accounts

· Liaising with Solicitors, Enforcement Agents and liquidators

· Raising customer invoices and taking any card payments

· Legal Proceedings

· Follow correct procedures and guidelines

· Complete any other ADHOC duties

Personal Profile

· Have a minimum of 2 years credit control experience within the property sector.

· Excellent Excel skills and general MS Office knowledge

· Strong communication skills and be able to work to strict deadlines

· The ability to work well as part of a team

Benefits

· 25 Holidays per year, plus UK bank holidays

· 37.5 hours per week, Monday to Friday 9am – 5.30pm

· Employee Assistance Programme

· Company Pension Scheme

· Free parking

· Study support can be provided for the right candidate

Please note this role is Office based and the right candidate will be able to commute to Chorley.

To maintain the company's creditors ledger by ensuring accurate and timely reconciling of creditors accounts. The role involves matching PO's, Delivery Dockets and invoices to statements to be ready and approved for payment by Financial

Responsibilities

With over 100 creditor accounts it is important that the following is adhered to:

• Maintain accurate records of all entries to accounts package Xero.
• Enter to accounts software, all purchase invoices. This includes matching of Po's to delivery dockets to Purchase Invoice.
• Ensure all proforma invoices are replaced with Vatable Invoices once received.
• Scan on to system all purchases and statements and file appropriately on same.
• Chase up any discrepancies that raised, liaise with supplier on same.
• Maintain a purchase ledger that is signed off appropriately by relevant Manager./
• Backup of all information behind the purchase with regards to quotes, prices, authorisations.
• Sign off all invoices to statements to accounts package.
• Maintain a positive relationship with suppliers with regards to payments and queries.
• Flag potential risks to management promptly.
• Review and assess new credit applications and accounts.
• Take control of opening new credit accounts.
• Prepare regular creditors reports for management to review, highlighting risks and potential problems.
• Work alongside Senior Accounts Officer with relevance to VAT records or queries.
• Any other tasks a Senior Manager may request.

Skills & Qualifications

• Proven experience in credit control, accounts payable of similar role.
• Strong communication and negotiation skills.
• Good numeracy skills and financial awareness.
• Experience in excel, and/or Xero
• Team player with positive attitude

We are looking for a Credit and Collections Analyst will be responsible for the creation and analysis of aged debt reports and the collection of debt within the Credit Control team.

Key responsibilities

• Taking a proactive role in managing and collecting debts of company debtors
• Evaluating new credit requests and reviewing customers' credit rankings with banks
• Setting up of terms and conditions of credit
• Ensuring timely payment of debts
• Following up payments as needed
• Negotiating re-payment plans
• Responding to relevant client enquiries
• Processing and reconciliation of invoices
• Checking and posting of receipts to accounting systems
• Other reporting as and when required
• Credit Control
• Updating of master data information
• New account applications
• New address / account set up
• Other ad-hoc duties when needed

Essential

• Credit Control experience in a fast-moving corporate environment
• Previous experience of working in a finance team
• Excel Skills

Desirable

• Knowledge of Oracle
• Experience of working a multi-currency transactional environment
• Knowledge of Incorta Reporting

Person Specification

• Good at following set processes
• A team player who is happy to work in an environment of mutual support
• Able to prioritise own workload and manage time
• Able to bring energy and enthusiasm
• Flexible and willing to assist where required
• Approachable in nature and able to work well with non-financial areas of the business
• Good interpersonal skills and a high level of customer service
• Good attention to detail

What can we offer?

• Discretionary annual performance bonus
• 25 days' holiday plus bank holidays'
• Hybrid working
• 1 day paid leave to work on charitable projects
• 1 day Celebratory leave (to use for a day of celebration i.e birthday, anniversary)
• Half Day for Health (encouraging you to take time away for you & your wellbeing)
• 5% employer pension contributions
• A reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Employee Assistance Programme (EAP)

Light & Wonder are an Equal Opportunity Employer and encourage applications from all walks of life regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you are invited to an interview, please let us know if there are any reasonable adjustments, we can make to the recruitment process that will enable you to perform to the best of your ability.