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Job Description
EA and Operations Manager Job Summary The EA and Ops Manager provides high-level executive assistance to our Executives while managing the day-to-day administrative and operational functions of the agency. Working closely with the Director of Operations, this role requires an experienced and efficient individual who has a strategic mindset and is able to support the Director of Operations, helping to inform and help the Exec Board roll-out vital business decisions and initiatives. This is a hands-on, proactive role that acts as the "agency ear to the ground," supporting everything from agency planning, management of business critical work, employee onboarding, internal communications and event planning. The role is integral to ensuring the smooth and efficient running of the agency. Key Responsibilities Executive & Senior Leadership Support: Provide full EA support to 3 Managing Partners, including diary management, prioritisation, and email support. Act as a sounding board and agency "ear to the ground" for senior leaders and junior staff. Support in prepping for all major moments, including company meetings, financial reviews, and major client meetings. Strategic Planning: Work with the Director of Ops to develop and support key strategic initiatives on the running of the agency. Serve as a project manager for the annual business plan, breaking down objectives and driving collaborative delivery across the agency. Support planning and strategic initiatives for three business areas - working closely with Managing Partners to deliver Feed into and help create presentations and action plans for all executive and agency-wide meetings. People & Culture: Design and lead the settling-in process for all new hires, coordinating introductions and IT/HR setups. Support the annual "Table Programme" recruitment, from reviewing submissions to onboarding new recruits. Arrange and manage all staff events and programs. Champion the DE&I, Sustainability, and Wellbeing agenda Systems Management: Act as the primary point of contact for the Finance and Global Ops team, helping to navigate any issues. Partner with the Head of Strategy & Innovation to identify, test, and roll out new tools and technology. Clients & Awards Run agency awards programme - includes working with client leads to identify worthy work, briefing creative and design and submitting Client survey lead Please note, we try to respond to as many applications as possible but, if you do not hear from us within two weeks of submitting your application, please assume we are unable to proceed with your application for this specific role. VCCP DE&I STATEMENT We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via . CRIMINAL RECORDS INFORMATION As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.
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