1,245 Hotel Manager jobs in the United Kingdom

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Hotel
Old Town Chambers, part of Marriott's Autograph Collection, is not just a place to stay - it's a place to experience. Nestled in the heart of Edinburgh's historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.
Hotel Manager
As Hotel Manager at Old Town Chambers, Edinburgh - Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, you'll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburgh's leading destinations.
Why this role matters?
As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.
What you'll be doing?
Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.
Core Responsibilities
Operational & Financial Leadership
Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability
Monitor financial performance, identify opportunities, and implement strategies to drive results
Foster a dynamic, guest-focused environment across all departments
Food & Beverage & Guest Experience
Champion F&B innovation and consistency, aligning with the hotel's identity and local culture
Partner with culinary and F&B teams to create standout dining concepts and events
Drive a culture of personalised service, anticipating and exceeding guest expectations
Team Leadership & Talent Development
Inspire and mentor department heads to deliver high performance and accountability
Promote a positive and equitable workplace, supporting growth through feedback and recognition
Recruit and develop leaders with creativity, agility, and operational expertise
Brand Alignment & Service Culture
Communicate clear operational goals and uphold the Autograph Collection brand vision
Embed the brand's unique service philosophy in every aspect of the guest journey
Actively engage with guests and teams to enhance service delivery and cultural alignment
Why You'll Love This Role
It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. You'll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburgh's most distinctive luxury properties.
Plus, you'll be backed by RBH's supportive culture - a company that puts its people first and offers incredible career growth opportunities.
The Recruitment Process:
At RBH, we see recruitment as a two-way journey - an opportunity to connect with talented individuals and explore whether we're the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first-stage interview with our hiring managers in the coming weeks.
Proven experience in leading daily hotel operations at a senior management level
Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability
Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence
Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture
Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs
Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable
Experience in talent development, recruitment, and fostering a positive, equitable workplace
Creative and agile approach to operational problem-solving and strategy execution
Ability to communicate operational goals clearly and ensure brand alignment
Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands
Strong interpersonal skills, with confidence to engage with both guests and team members directly
High level of professionalism, adaptability, and resilience in a dynamic environment
Perks You'll Love:
Discounted hotel stays for you and your loved ones-yes, even at our iconic Edinburgh properties.
An extra day off to celebrate your birthday in style.
30% off food and drink at RBH hotels.
Refer a Friend scheme-earn up to £250 per referral.
Wagestream-flexible access to your pay, when you need it.
Life Insurance, Employee Assistance Programme, and year-round social and wellness events.
Free meals on duty, saving you over £1000 per year.
_This company is an equal opportunity employer._
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description

Hotel Manager – Luxury Hotel (Day-to-Day Operations)

Location: UK (Confidential) • Salary: Competitive + Bonus + Benefits

Recruiter: James Webber Recruitment

A rare opportunity for a polished Hotel Manager to take ownership of the day-to-day running of a prestigious luxury hotel. You’ll be the visible leader on the floor—driving standards, service, and team engagement across Rooms, F&B, Spa/Leisure, and Events.

The Role

• Lead daily operations, delivering consistently exceptional guest experiences.
• Coach, motivate and develop HODs; build a high-performance, service-led culture.
• Ensure brand/AA standards, SOPs, H&S, and compliance are met at all times.
• Oversee service delivery across Front Office, Housekeeping, F&B, and M&E.
• Manage rotas, payroll controls, and operational efficiencies to agreed KPIs.
• Act as Duty Manager presence; resolve issues swiftly with a guest-first mindset.
• Partner with the GM on projects, refurbishments, and continuous improvement.

About You

• Proven leadership in high-end hotels (4/5-star, red star or luxury independent).
• Strong floor presence with excellent standards, detail, and guest recovery skills.
• Confident people manager with a track record of team development and engagement.
• Solid knowledge of Rooms & premium F&B, events operations, and luxury service.
• Calm, hands-on operator with superb communication and owner/stakeholder relations.

What’s on Offer

• Competitive base + performance bonus + benefits
• Autonomy to shape daily operations and guest journey
• Career progression within a respected luxury portfolio

An exciting opportunity has arisen for a skilled and passionate Boutique Hotel Manager to lead operations at a charming property located in **Sheffield, South Yorkshire, UK**. This is a hands-on role requiring a dedicated individual to oversee all aspects of daily hotel management, ensuring an exceptional guest experience and operational efficiency. You will be responsible for managing front desk operations, housekeeping, food and beverage services, and maintaining the property's high standards of presentation and service. This role demands a strong leader with a proven track record in hospitality management, capable of motivating and developing a diverse team of staff. You will manage staff schedules, recruitment, training, and performance, fostering a positive and productive work environment. Key responsibilities include budgeting, cost control, inventory management, and ensuring compliance with health and safety regulations. Building strong relationships with guests, addressing their needs promptly, and resolving any issues to ensure their satisfaction are paramount. You will also be involved in marketing initiatives and local engagement to drive business and enhance the hotel's reputation within the community. A keen eye for detail, excellent organizational skills, and a proactive approach to problem-solving are essential. The ideal candidate will possess a deep understanding of hotel operations, a passion for delivering outstanding customer service, and the ability to lead by example. Experience in managing a boutique or independent hotel setting is highly desirable. You will work closely with owners and stakeholders to achieve business objectives and ensure the long-term success of the establishment. This role is integral to maintaining the unique character and high standards of our boutique hotel, offering a rewarding career for the right individual.
Responsibilities:

• Oversee all daily hotel operations, including front desk, housekeeping, and F&B.
• Manage staff recruitment, training, scheduling, and performance evaluation.
• Develop and implement operational budgets and control costs.
• Ensure high standards of guest service and satisfaction.
• Maintain property standards, including cleanliness and maintenance.
• Manage inventory and procurement of supplies.
• Ensure compliance with health, safety, and licensing regulations.
• Drive sales and marketing initiatives to increase occupancy and revenue.
• Build and maintain positive relationships with guests, staff, and local suppliers.

Qualifications:

• Proven experience in hotel management, preferably in a boutique setting.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of hotel operations, finance, and human resources.
• Proficiency in hotel management software.
• Ability to manage budgets and control expenses effectively.
• A passion for delivering exceptional customer service.
• Flexible working hours to meet operational needs.

Our client is looking for a passionate and experienced Boutique Hotel Manager to oversee the operations of a charming establishment in **Norwich, Norfolk, UK**. This is a hands-on role requiring exceptional leadership and a commitment to providing unparalleled guest experiences. You will be responsible for all aspects of hotel management, including front-of-house operations, staff supervision, budget management, and ensuring the highest standards of service excellence. The successful candidate will have a deep understanding of the hospitality industry, a keen eye for detail, and the ability to inspire a team to achieve their full potential. This role requires a permanent on-site presence to ensure smooth daily operations and direct guest engagement.

Key Responsibilities:

• Oversee all daily hotel operations, ensuring efficiency and guest satisfaction.
• Manage and motivate a diverse team of hotel staff, including front desk, housekeeping, and F&B.
• Develop and implement operational strategies to enhance guest services and loyalty.
• Manage hotel budgets, revenue streams, and cost control measures.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest complaints and resolve issues promptly and professionally.
• Oversee marketing and sales efforts to drive bookings and increase occupancy rates.
• Maintain relationships with suppliers and service providers.
• Conduct regular staff training and performance reviews.
• Develop and implement standard operating procedures (SOPs).
• Plan and execute special events and promotions within the hotel.
• Ensure the aesthetic appeal and maintenance of the hotel property.
• Monitor online reviews and implement strategies for reputation management.
• Report on key performance indicators to senior management.
• Stay updated on industry trends and best practices in hotel management.

Qualifications and Experience:

• Proven experience as a Hotel Manager or senior management role in hospitality.
• Strong understanding of hotel operations, including F&B, front office, and housekeeping.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in hotel management software and systems.
• Experience with budgeting, financial management, and revenue forecasting.
• A passion for customer service and creating memorable guest experiences.
• Ability to work under pressure and handle challenging situations.
• Degree or diploma in Hospitality Management or a related field is preferred.
• Demonstrated ability to manage and motivate a team.
• Knowledge of marketing and sales strategies within the hospitality sector.

Our client is seeking a dynamic and experienced Executive Hotel Manager to lead their flagship property in Wolverhampton, West Midlands, UK . This senior leadership position requires a passionate individual with a proven track record in hotel management, exceptional operational skills, and a commitment to delivering outstanding guest experiences. You will be responsible for the overall management and profitability of the hotel, overseeing all departments including front office, housekeeping, food & beverage, and maintenance. The ideal candidate will possess strong leadership qualities, a strategic mindset, and the ability to inspire and motivate a diverse team. This role demands a hands-on approach, with a focus on driving revenue, controlling costs, maintaining impeccable service standards, and ensuring the continued success and growth of the hotel. Responsibilities include:

• Directing and managing all hotel operations to achieve optimal efficiency and profitability.
• Developing and implementing strategic business plans to enhance market share and guest satisfaction.
• Overseeing the recruitment, training, and development of hotel staff.
• Ensuring all departments operate in compliance with company policies, brand standards, and local regulations.
• Managing the hotel's budget, P&L statements, and financial performance.
• Maintaining and enhancing the hotel's reputation for exceptional service quality.
• Developing and executing sales and marketing strategies to attract and retain guests.
• Conducting regular inspections of the property to ensure high standards of cleanliness, maintenance, and presentation.
• Building and fostering strong relationships with guests, local businesses, and community stakeholders.
• Implementing and monitoring guest feedback mechanisms to drive continuous improvement.
• Leading by example, promoting a positive and productive work environment.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional qualification is advantageous.
• Minimum of 8 years of progressive experience in hotel management, with at least 3 years in a senior management role (e.g., General Manager, Hotel Manager).
• Proven ability to manage budgets, P&L, and drive profitability.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of hotel operations, sales, marketing, and customer service principles.
• Demonstrated ability to motivate and manage teams effectively.
• Proficiency in hotel management software and systems.
• A passion for hospitality and a commitment to delivering excellence.
• Problem-solving skills and the ability to handle challenging situations with professionalism.

This is a prime opportunity for a seasoned hospitality professional to take the helm of a prestigious establishment. We offer a competitive salary, excellent benefits, and significant opportunities for career advancement within our esteemed organization.

Our client, a charming boutique hotel renowned for its exceptional guest service and unique ambiance, is seeking an experienced and charismatic Boutique Hotel Manager to oversee operations in Coventry, West Midlands, UK . This is a hands-on leadership role demanding a passion for hospitality, a keen eye for detail, and the ability to inspire a team to deliver unforgettable experiences for every guest.

The successful candidate will be responsible for all aspects of hotel management, including front desk operations, housekeeping, food and beverage service, staff management, financial performance, and ensuring guest satisfaction. You will champion the hotel's brand values, cultivate a welcoming atmosphere, and drive revenue growth through strategic initiatives and impeccable service delivery. This role is based entirely on-site at the hotel premises.

Key Responsibilities:

• Overseeing daily hotel operations, ensuring smooth and efficient service delivery.
• Recruiting, training, motivating, and managing hotel staff to achieve high performance.
• Developing and implementing operational policies and procedures to enhance guest experience and service quality.
• Managing the hotel budget, controlling expenses, and maximizing profitability.
• Monitoring guest feedback and implementing strategies to address concerns and enhance satisfaction.
• Ensuring compliance with all health, safety, and licensing regulations.
• Developing and executing sales and marketing strategies to attract new guests and retain existing ones.
• Managing relationships with suppliers and vendors.
• Maintaining the aesthetic appeal and upkeep of the hotel property.
• Acting as the primary point of contact for guests, resolving issues promptly and professionally.

Qualifications and Experience:

• Proven experience in hotel management, preferably in a boutique or independent hotel setting.
• Strong leadership, team management, and interpersonal skills.
• Excellent understanding of hotel operations, including front office, housekeeping, and F&B.
• Demonstrated ability to manage budgets and drive financial performance.
• Customer-centric approach with a passion for delivering exceptional service.
• Knowledge of hotel management software and systems.
• Strong problem-solving and decision-making abilities.
• Excellent communication and presentation skills.
• A degree in Hospitality Management or a related field is preferred.

This is a rewarding opportunity for a dedicated hospitality professional to take ownership of a thriving boutique hotel in the heart of Coventry, West Midlands, UK . Our client values innovation and provides a supportive environment for managers to excel and contribute to the hotel's continued success.

Our client, a highly-regarded boutique hotel located in the heart of Wolverhampton, West Midlands, UK , is seeking an experienced and dynamic Hotel Manager to oversee all aspects of its operations. This is a pivotal role requiring a hands-on leader with a passion for delivering exceptional guest experiences and driving profitability. The successful candidate will be responsible for managing day-to-day operations, including front desk, housekeeping, food and beverage, and event services, ensuring seamless coordination and the highest standards of service delivery. You will lead and motivate a diverse team, fostering a positive and productive work environment, and conducting regular training to enhance skills and service quality. Financial management is a key aspect of this role, involving budget preparation, cost control, revenue forecasting, and ensuring profitability targets are met. Strategic planning for future growth, service improvements, and maintaining brand standards will also be crucial. You will engage with guests to resolve any issues promptly and professionally, ensuring their satisfaction and fostering loyalty. Additionally, you will manage supplier relationships, inventory control, and ensure compliance with all health, safety, and licensing regulations. A strong understanding of the hospitality industry, coupled with excellent leadership, communication, and problem-solving skills, is essential. The ideal candidate will have a proven track record in hotel management, ideally within a boutique setting, and a commitment to operational excellence. Experience with hotel management software and POS systems is highly desirable. This role requires a proactive individual with a keen eye for detail and a dedication to maintaining the unique charm and reputation of this esteemed establishment.

Our client, a charming independent boutique hotel, is seeking an experienced and passionate Hotel Manager to lead their operations in the heart of Aberdeen, Scotland, UK . This is a hybrid role, requiring a blend of on-site presence and remote administrative work. You will be responsible for overseeing all aspects of hotel management, from guest services and staff supervision to financial performance and marketing initiatives. The ideal candidate will have a proven track record in hospitality management, with a keen eye for detail and a commitment to delivering exceptional guest experiences. You will manage day-to-day operations, ensuring smooth and efficient service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. This includes setting service standards, implementing operational procedures, and ensuring compliance with health and safety regulations. You will lead, motivate, and develop a dedicated team, fostering a positive and productive work environment. Recruitment, training, and performance management of staff will be key responsibilities. Financial oversight is crucial, involving budget management, cost control, revenue maximization, and accurate financial reporting. You will also be involved in developing and implementing marketing strategies to attract new guests and build customer loyalty. Building strong relationships with suppliers and local businesses will be essential. The role requires excellent problem-solving skills, the ability to handle guest complaints with tact and professionalism, and a proactive approach to identifying and resolving operational challenges. You will work closely with the owners to align operations with the hotel's vision and strategic goals. This is an exciting opportunity for a motivated individual to make a significant impact on a well-regarded establishment.
Key Responsibilities:

• Oversee all hotel operations, ensuring high standards of service and guest satisfaction.
• Manage and lead the hotel staff, including recruitment, training, and performance evaluation.
• Develop and manage departmental budgets, control costs, and maximize revenue.
• Implement and maintain operational policies and procedures, ensuring compliance with regulations.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Develop and execute marketing and sales strategies to drive occupancy and revenue.
• Maintain relationships with suppliers, vendors, and local community partners.
• Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and functionality.
• Prepare regular financial reports and performance analyses for senior management.

Qualifications:

• Proven experience in hotel management or a senior hospitality leadership role.
• Strong understanding of hotel operations, including front office, housekeeping, F&B, and sales.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in hotel management software (PMS) and standard office applications.
• Strong financial acumen, including budgeting, P&L management, and revenue forecasting.
• Exceptional customer service and problem-solving abilities.
• Valid UK driving license and willingness to travel as needed for hybrid duties.
• A passion for the hospitality industry and a commitment to excellence.

Our client, a prominent hospitality group, is seeking an experienced and dynamic Senior Hotel Manager to oversee operations at a flagship establishment in the heart of Newcastle upon Tyne, Tyne and Wear, UK . This is a critical role responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will have a proven track record in hotel management, with a deep understanding of all aspects of the business, including front desk operations, housekeeping, food and beverage, sales, and marketing.

Key Responsibilities:

• Direct and manage all hotel departments to ensure profitability and guest satisfaction.
• Develop and implement strategic business plans to achieve revenue and profitability goals.
• Oversee budgeting, forecasting, and financial reporting.
• Maintain and improve the operational standards of the hotel.
• Lead, motivate, and develop the hotel management team and staff.
• Ensure compliance with all health, safety, and legal regulations.
• Handle guest complaints and resolve issues promptly and effectively.
• Forge strong relationships with local businesses, tourism boards, and community stakeholders.
• Implement and monitor quality control measures across all guest touchpoints.
• Drive sales and marketing initiatives to enhance the hotel's market presence.

Qualifications:

• Minimum of 5 years of experience in a senior hotel management role.
• Demonstrable experience in P&L management and financial acumen.
• Exceptive leadership and interpersonal skills.
• Strong understanding of hotel operations, revenue management, and customer service principles.
• Proficiency in hotel management software and MS Office Suite.
• Excellent problem-solving and decision-making abilities.
• A passion for the hospitality industry and a commitment to excellence.
• Relevant degree in Hospitality Management, Business Administration, or a related field is preferred.

This is an excellent opportunity for a results-oriented manager to join a growing organization and make a significant impact. The role requires a hands-on approach and a commitment to delivering exceptional guest experiences.