855 Hotel Manager jobs in the United Kingdom

We are looking for a talented and passionate full-time Hotel Manager to join The Connaught Executive team at the award-winning 5-Star deluxe hotel - The Connaught.

Responsibilities

• In conjunction with the relevant Executive members and/or department heads, review daily and weekly activities and priorities to ensure the smooth and efficient operation of the hotel, tailoring service to guest needs and in line with Forbes, LQA and Company service standards.
• Work in conjunction with Rooms Division and Food and Beverage management teams in the analysis, review and updating of The Connaught service and product offering, ensuring the needs of The Connaught guests are its central focus.
• Be a driver of effective communication and co-operation between all departments of the hotel and foster proactive and productive working relationships and common goals between departments.
• Establish short and long-term objectives for department heads and operational departments, ensuring quality and service standards are achieved and departmental goals and priorities are clear.
• Working in conjunction with the Director of Rooms, oversee the guest relations and service approach including the arrival process; room allocations; VIP programmes; guest history and preferences; and ensure associated data is effectively utilised.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous management experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements.

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring a minimum of 40 hours per week.

• Oversee daily hotel operations, ensuring smooth and efficient service delivery.
• Manage and motivate the hotel staff, fostering a culture of excellent customer service.
• Develop and implement strategies to maximise revenue and occupancy rates.
• Ensure all guests receive a high level of service and satisfaction.
• Manage budgets, control expenses, and ensure profitability.
• Oversee the recruitment, training, and performance management of hotel staff.
• Maintain high standards of cleanliness, safety, and presentation throughout the hotel.
• Develop and implement operational policies and procedures.
• Liaise with department heads to ensure seamless coordination between sections.
• Manage supplier relationships and ensure quality of goods and services.
• Handle guest complaints and resolve issues promptly and effectively.
• Ensure compliance with all relevant licensing and health and safety regulations.
• Monitor market trends and competitor activities to identify opportunities.
• Contribute to the marketing and sales efforts of the hotel.

• Proven experience as a Hotel Manager, Operations Manager, or similar senior role in the hospitality industry.
• Strong understanding of hotel operations, including front desk, F&B, housekeeping, and maintenance.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability in financial management, budgeting, and cost control.
• A passion for delivering outstanding customer service.
• Ability to motivate and manage a diverse team.
• Strong problem-solving and decision-making abilities.
• Knowledge of relevant hotel management software.
• Flexibility to work varied hours, including evenings, weekends, and public holidays.
• Professional appearance and demeanour.
• Relevant degree or diploma in Hospitality Management is a plus.
• Experience in a similar boutique or luxury hotel setting is advantageous.

• Manage day-to-day hotel operations, ensuring efficient and seamless service delivery.
• Oversee all departments, including front desk, housekeeping, food and beverage, and maintenance.
• Develop and implement strategies to maximise revenue and minimise costs.
• Ensure high standards of customer service are met and exceeded, addressing guest feedback and resolving issues promptly.
• Manage and motivate the hotel staff, fostering a positive and professional work environment.
• Develop and implement marketing and sales strategies to attract and retain guests.
• Manage budgets, financial performance, and inventory for all hotel operations.
• Ensure compliance with all health, safety, and licensing regulations.
• Build and maintain strong relationships with local businesses, suppliers, and the community.
• Regularly monitor industry trends and competitor activities to identify opportunities for growth.

• Develop and implement strategic plans to achieve optimal operational efficiency and profitability.
• Ensure the highest standards of guest service are maintained across all departments, addressing and resolving guest feedback promptly and professionally.
• Manage and motivate a diverse team, fostering a positive and productive work environment through effective leadership, training, and performance management.
• Oversee the financial performance of the hotel, including budgeting, forecasting, cost control, and revenue management.
• Develop and execute sales and marketing strategies to enhance brand visibility and attract new clientele.
• Maintain strong relationships with suppliers, vendors, and local community stakeholders.
• Ensure compliance with all health, safety, and licensing regulations.
• Stay abreast of industry trends and best practices to continuously improve hotel operations and services.
• Conduct regular performance reviews and identify training needs for staff development.
• Lead by example, embodying the company's values and commitment to excellence in hospitality.

• A minimum of 5 years of progressive management experience in the hospitality industry, preferably in a similar role or as an Assistant General Manager in a larger establishment.
• Proven ability to lead, motivate, and develop a large team.
• Strong financial acumen with experience in budgeting, P&L management, and revenue forecasting.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in hotel management software and general office applications.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• A keen eye for detail and a commitment to maintaining high standards of quality and presentation.
• Demonstrated success in driving revenue and managing costs effectively.
• Valid UK driving license and willingness to travel occasionally for training or events.

• Oversee all hotel departments including front office, housekeeping, food and beverage, and maintenance, ensuring seamless integration and high performance.
• Develop and implement strategic plans to enhance guest experience, increase revenue, and control costs.
• Manage budgets, financial forecasting, and P&L statements, ensuring profitability and financial health.
• Lead, mentor, and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
• Maintain the highest standards of cleanliness, safety, and security throughout the property.
• Develop and maintain strong relationships with guests, suppliers, and local community stakeholders.
• Ensure compliance with all local regulations, licensing, and health and safety standards.
• Implement and monitor service quality metrics, driving continuous improvement initiatives.
• Manage marketing and sales efforts to attract and retain guests, working closely with the sales and marketing teams.
• Handle escalated guest complaints and resolve issues promptly and professionally.

• A minimum of 5 years of experience in a senior hotel management role (e.g., General Manager, Operations Manager).
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Demonstrated success in managing budgets and improving profitability in a hospitality setting.
• Exceptional leadership, communication, and interpersonal skills.
• Strong problem-solving abilities and decision-making capabilities.
• In-depth knowledge of hotel operations, industry trends, and best practices.
• Proficiency in property management systems (PMS) and other relevant software.
• Ability to work under pressure and manage multiple priorities effectively.
• A passion for delivering outstanding customer service and creating memorable guest experiences.
• Flexibility to work varied hours, including evenings, weekends, and holidays, as operational needs demand.

• Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
• Manage and motivate a team of hotel staff, providing training and performance feedback.
• Ensure exceptional guest satisfaction through proactive service and problem resolution.
• Develop and implement strategies to increase occupancy rates and revenue.
• Manage budgets, control costs, and maintain financial records.
• Maintain the highest standards of cleanliness, safety, and ambiance.
• Implement and monitor marketing and sales initiatives.
• Build and maintain positive relationships with guests, suppliers, and the local community.
• Ensure compliance with all relevant regulations and health and safety standards.
• Contribute to a positive and collaborative work environment, fostering a culture of excellence.

• Proven experience in hotel management or a senior hospitality role.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of hotel operations and industry best practices.
• Financial acumen and experience in budget management.
• Passion for providing outstanding customer service.
• Ability to work under pressure and adapt to changing demands.
• Familiarity with property management systems (PMS) is a plus.
• This role requires a hybrid working model, with some days onsite at the hotel in Derby, Derbyshire, UK and potential for remote work on specific tasks.

• Manage all day-to-day operations of the boutique hotel.
• Develop and implement strategies to improve guest satisfaction and profitability.
• Oversee departmental managers and staff, ensuring excellent service delivery.
• Manage budgets, financial reporting, and cost control.
• Ensure compliance with all health, safety, and legal regulations.
• Lead recruitment, training, and performance management of staff.
• Develop and implement marketing initiatives to attract guests.
• Maintain the aesthetic appeal and operational standards of the hotel.

• Minimum 5 years of experience in hotel management, preferably in a boutique setting.
• Strong understanding of hotel operations, finance, and marketing.
• Excellent leadership, communication, and problem-solving skills.
• Proven ability to manage budgets and drive revenue growth.
• Experience with staff training and development.
• Knowledge of relevant health and safety regulations.
• A passion for delivering outstanding guest experiences.
• Flexibility to work varying hours, including evenings and weekends.

• Manage daily hotel operations, including front desk, housekeeping, and F&B.
• Lead, motivate, and develop the hotel staff.
• Ensure exceptional guest service and satisfaction.
• Oversee budget management, financial reporting, and cost control.
• Implement and monitor pricing strategies and revenue management.
• Maintain high standards of cleanliness, safety, and security.
• Manage supplier relationships and inventory.
• Develop and execute local marketing initiatives.
• Handle guest feedback and resolve issues effectively.

• Proven experience as a Hotel Manager or senior management role in the hospitality industry.
• Strong understanding of hotel operations, including F&B and front desk management.
• Excellent financial management and budgeting skills.
• Exceptional customer service and interpersonal skills.
• Strong leadership and team management capabilities.
• Proficiency in hotel management software.
• A passion for creating memorable guest experiences.
• Ability to work flexible hours, including evenings and weekends.