Explore exciting Hotel Manager job opportunities in 65 Hotel Manager jobs in London
Hotel Operations Manager
SW1A 0 London, London
£55000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their flagship property in the heart of London, England, UK . This vital role is responsible for ensuring the highest standards of service excellence, guest satisfaction, and operational efficiency across all hotel departments, including front office, housekeeping, food & beverage, and maintenance. The ideal candidate will possess a comprehensive understanding of hotel operations, exceptional leadership skills, and a proven ability to manage and motivate a diverse team. Key responsibilities include developing and implementing operational strategies, managing departmental budgets, controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will be instrumental in enhancing the guest experience, resolving customer issues promptly, and driving revenue growth. Experience with hotel management software and a strong grasp of industry best practices are essential. The ability to foster a positive and collaborative work environment, promote employee development, and maintain strong relationships with suppliers and stakeholders is paramount. This is a hands-on role requiring a proactive approach and a passion for delivering memorable experiences. If you are a seasoned hospitality professional with a talent for operational excellence and a commitment to exceeding expectations, we invite you to apply. This is an exceptional opportunity to lead operations in one of the world's most exciting cities.
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0
Hotel Operations Manager
WC2B 5AA London, London
£50000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a strategic and results-oriented Hotel Operations Manager to oversee the daily operations of a prestigious hotel in the heart of London, England, UK . This senior leadership role demands exceptional organizational skills, a deep understanding of the hospitality industry, and a passion for delivering unparalleled guest experiences. The Operations Manager will be responsible for managing multiple departments, including Front Office, Food & Beverage, Housekeeping, and Banqueting, ensuring seamless service delivery, cost efficiency, and high staff morale.
Key Responsibilities:
Key Responsibilities:
- Lead, motivate, and manage department heads to ensure operational excellence and achievement of financial targets.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and revenue generation.
- Oversee departmental budgets, control costs, and optimize resource allocation.
- Ensure compliance with all health, safety, licensing, and employment regulations.
- Manage and resolve guest complaints and service issues promptly and effectively.
- Monitor operational performance through key performance indicators (KPIs) and implement corrective actions as needed.
- Collaborate with the General Manager on strategic planning, capital expenditure, and business development.
- Drive initiatives to improve operational efficiency and introduce innovative service practices.
- Recruit, train, develop, and appraise the performance of operational staff.
- Maintain high standards of presentation, cleanliness, and maintenance throughout the hotel.
- Foster a positive and collaborative work environment that encourages teamwork and professional growth.
- Develop and maintain strong relationships with suppliers and external stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with a proven track record in a similar capacity.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and MICE.
- Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to manage and motivate diverse teams in a fast-paced environment.
- Proficiency in hotel management systems (PMS) and relevant software.
- Strong problem-solving and decision-making abilities.
- A commitment to delivering exceptional customer service and upholding brand standards.
- Fluency in English is essential; knowledge of additional languages is an advantage.
- Availability to work flexible hours, including evenings, weekends, and holidays as required.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
SW1A 0AA London, London
£45000 annum + ben
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client, a prestigious luxury hotel in the vibrant heart of **London, England, UK**, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of various departments. This pivotal role requires a leader with a comprehensive understanding of hotel management, exceptional guest service skills, and a proven ability to drive operational efficiency and profitability. You will be responsible for ensuring seamless service delivery across Front Office, Housekeeping, Food & Beverage, and other operational departments, while upholding the hotel's high standards of excellence. This hybrid role allows for a balance of on-site presence and remote administrative tasks, offering flexibility.
Responsibilities:
Responsibilities:
- Oversee and manage the daily operations of Front Office, Housekeeping, Food & Beverage, and other guest-facing departments.
- Ensure the delivery of exceptional guest service, addressing and resolving guest concerns promptly and professionally.
- Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and revenue generation.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of service excellence.
- Develop and maintain high standards of service, presentation, and cleanliness across all operational areas.
- Collaborate closely with other department heads, including Sales, Marketing, and HR, to achieve overall hotel objectives.
- Ensure compliance with all health, safety, and security regulations.
- Conduct regular staff meetings and performance reviews.
- Implement and monitor key performance indicators (KPIs) for operational departments.
- Manage vendor relationships and ensure timely procurement of supplies and services.
- Identify opportunities for process improvements and implement best practices.
- Contribute to the development and execution of strategic plans for the hotel.
- Maintain strong relationships with guests and anticipate their needs.
- Handle emergency situations effectively and professionally.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with a proven track record in a luxury hotel environment.
- Comprehensive knowledge of hotel operations, including Front Office, Housekeeping, F&B, and Revenue Management.
- Strong leadership, interpersonal, and communication skills.
- Excellent problem-solving and decision-making abilities.
- Proven ability to manage budgets and control costs effectively.
- Experience with hotel management systems (PMS) and other relevant software.
- A passion for delivering outstanding guest experiences.
- Ability to work under pressure and adapt to changing demands.
- Strong understanding of health, safety, and licensing regulations.
- Fluency in English; additional languages are a plus.
- Flexibility to work varied hours, including evenings, weekends, and holidays as required by business needs.
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2
Hotel Operations Manager
SW1A 0AA London, London
£45000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client, a prestigious luxury hotel in the heart of London, England, UK , is seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of daily hotel operations. This crucial role ensures the highest standards of guest service, operational efficiency, and staff performance across various departments, including front desk, housekeeping, food and beverage, and facilities. The ideal candidate will possess a strong background in hotel management, a proven ability to lead and motivate teams, and a deep understanding of the hospitality industry's best practices. Responsibilities include developing and implementing operational strategies, managing budgets and financial performance, ensuring compliance with health and safety regulations, recruiting, training, and managing departmental managers, and resolving guest issues promptly and professionally. You will be responsible for driving service excellence, optimizing profitability, and maintaining the hotel's reputation for quality and luxury. Exceptional leadership, communication, and problem-solving skills are essential. A degree in Hospitality Management or a related field is preferred, along with a comprehensive understanding of hotel operations software systems. We are looking for a proactive, results-oriented individual with a keen eye for detail and a commitment to exceeding guest expectations. This is an exciting opportunity to lead a dedicated team and contribute to the success of a world-class establishment.
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3
Senior Hotel Operations Manager
SW1A 0AA London, London
£50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
A distinguished hotel in central London, England, UK is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee its day-to-day operations. This hybrid role offers a unique blend of strategic oversight and on-the-ground management, ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will possess a comprehensive understanding of hotel management, exceptional leadership qualities, and a passion for delivering unforgettable guest experiences.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure seamless operations.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Oversee budget preparation and financial management, driving revenue growth and cost control.
- Ensure compliance with all health, safety, and licensing regulations.
- Recruit, train, motivate, and develop a high-performing team of hotel staff.
- Conduct regular operational assessments and implement improvements to service delivery.
- Manage relationships with suppliers and service providers.
- Handle guest complaints and resolve issues effectively and professionally.
- Contribute to the hotel's marketing and sales efforts.
- Maintain the hotel's brand standards and reputation for excellence.
- Proven experience in a senior management role within the hospitality industry.
- Strong knowledge of hotel operations, revenue management, and financial reporting.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs.
- Proficiency in hotel management software.
- A commitment to providing exceptional guest service.
- Ability to work effectively in a fast-paced, demanding environment.
- Strategic thinking and problem-solving capabilities.
- A degree in Hospitality Management or a related field is preferred.
- Passion for the hospitality sector and driving operational success.
This advertiser has chosen not to accept applicants from your region.
4
Luxury Hotel Operations Manager
SW1A 0AA London, London
£50000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
We are seeking a highly motivated and experienced Luxury Hotel Operations Manager to oversee the daily operations of a prestigious hotel in the heart of London, England, UK . This role demands exceptional leadership skills, a keen eye for detail, and a passion for delivering unparalleled guest experiences. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and concierge, ensuring seamless service delivery and adherence to the highest standards of hospitality.
Key responsibilities will include developing and implementing operational strategies to enhance efficiency and guest satisfaction, managing staff performance through effective training, motivation, and performance reviews, and overseeing budgeting and financial control for operational departments. You will also be tasked with maintaining stringent health and safety standards, managing supplier relationships, and resolving escalated guest issues with professionalism and tact. The ideal candidate will have a proven track record in hotel management, with at least 5 years of experience in a similar role. A strong understanding of hotel operations, including P&L management and yield management, is essential. Excellent communication and interpersonal skills are crucial for interacting with guests, staff, and stakeholders. A degree in Hospitality Management or a related field is preferred. This is a fantastic opportunity for a seasoned professional to make a significant impact in a world-class establishment. The ability to work effectively under pressure and adapt to a dynamic environment is key. You will be instrumental in upholding the hotel's reputation for excellence and driving its continued success. Opportunities for professional development and career progression within our esteemed organization are abundant for the right candidate. We value innovation, teamwork, and a commitment to service. Join our dynamic team and help us redefine luxury hospitality.
Key responsibilities will include developing and implementing operational strategies to enhance efficiency and guest satisfaction, managing staff performance through effective training, motivation, and performance reviews, and overseeing budgeting and financial control for operational departments. You will also be tasked with maintaining stringent health and safety standards, managing supplier relationships, and resolving escalated guest issues with professionalism and tact. The ideal candidate will have a proven track record in hotel management, with at least 5 years of experience in a similar role. A strong understanding of hotel operations, including P&L management and yield management, is essential. Excellent communication and interpersonal skills are crucial for interacting with guests, staff, and stakeholders. A degree in Hospitality Management or a related field is preferred. This is a fantastic opportunity for a seasoned professional to make a significant impact in a world-class establishment. The ability to work effectively under pressure and adapt to a dynamic environment is key. You will be instrumental in upholding the hotel's reputation for excellence and driving its continued success. Opportunities for professional development and career progression within our esteemed organization are abundant for the right candidate. We value innovation, teamwork, and a commitment to service. Join our dynamic team and help us redefine luxury hospitality.
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5
Senior Hotel Operations Manager
SW1A 0AA London, London
£70000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a distinguished and experienced Senior Hotel Operations Manager to oversee and enhance the operational excellence of their prestigious establishments in **London, England, UK**. This key leadership role is responsible for managing all day-to-day hotel operations, ensuring exceptional guest experiences, and driving revenue growth and profitability. You will lead and mentor department heads across various functions, including front office, housekeeping, food and beverage, and maintenance, fostering a culture of outstanding service and efficiency. Key responsibilities include developing and implementing strategic operational plans, managing departmental budgets, controlling costs, and ensuring compliance with brand standards and health and safety regulations. You will be instrumental in developing innovative guest service initiatives, resolving complex guest issues, and maintaining high standards of quality and presentation. This hybrid role allows for a balance of on-site leadership and strategic remote planning, providing flexibility in managing this demanding role. The ideal candidate will possess a comprehensive understanding of the hospitality industry, with a proven track record of success in managing large-scale hotel operations. Exceptional leadership, communication, and interpersonal skills are paramount, along with strong financial acumen and a passion for delivering unparalleled guest satisfaction. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. Extensive experience in senior hotel management, including experience with luxury brands, is highly desirable. A minimum of 8 years of progressive experience in hotel operations, with at least 4 years in a senior management position, is essential. Our client offers a competitive remuneration package, comprehensive benefits, and significant opportunities for career advancement within a globally recognized hospitality group. This is an exciting opportunity to shape the future of a leading hotel brand in one of the world's most dynamic cities.
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6
Senior Hotel Operations Manager
SW1A 0AA London, London
£60000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a world-renowned luxury hotel group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the daily operations of their flagship establishment in the heart of London, England, UK . This is a crucial on-site role with a hybrid work component, allowing for strategic planning and leadership blending executive presence with operational oversight. You will be responsible for ensuring the highest standards of service delivery across all hotel departments, including Rooms Division, Food & Beverage, and Front Office. Your leadership will directly impact guest satisfaction, employee engagement, and financial performance. The ideal candidate will possess a comprehensive understanding of hotel operations, exceptional leadership skills, and a proven ability to manage complex teams and drive operational excellence. You will work closely with department heads to set performance goals, implement best practices, and foster a culture of continuous improvement. This role involves managing budgets, controlling costs, and identifying opportunities for revenue enhancement. A strong focus on guest experience, service standards, and staff development is essential. You will be instrumental in maintaining the hotel's reputation for luxury and impeccable service. This position requires a hands-on approach, excellent problem-solving abilities, and the capacity to thrive in a high-pressure, fast-paced environment. The hybrid aspect allows for strategic work outside the immediate operational demands, enabling broader planning and analysis. Experience in luxury hospitality is a must, along with a commitment to developing talent and upholding brand values. You will play a key role in shaping the guest journey and ensuring operational efficiency aligns with the brand's global standards.
Responsibilities:
Responsibilities:
- Oversee and manage all day-to-day hotel operations.
- Ensure consistent delivery of exceptional guest service standards.
- Lead, mentor, and develop a team of department managers and staff.
- Manage operational budgets and control expenses effectively.
- Implement and maintain high standards of quality and cleanliness across all departments.
- Drive operational efficiency and identify areas for process improvement.
- Monitor guest feedback and implement service recovery strategies when necessary.
- Collaborate with other departments to ensure seamless guest experiences.
- Ensure compliance with health, safety, and legal regulations.
- Contribute to strategic planning and business development initiatives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of progressive experience in hotel operations management.
- Proven experience in a luxury hotel environment.
- Strong understanding of Rooms Division, Food & Beverage, and Front Office operations.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs.
- Proficiency in hotel management systems (PMS).
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a hybrid work model and manage operational demands.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hotel Operations Manager
SW1A 0AA London, London
£55000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hotel Operations Manager to oversee and optimize the day-to-day operations of a prestigious hospitality establishment in the heart of London, England, UK . This pivotal role requires a strategic thinker with a proven track record in leading large teams, enhancing guest satisfaction, and driving profitability within the competitive hospitality sector. The successful candidate will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and adherence to the highest standards. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and identifying opportunities for revenue growth. You will also play a crucial role in staff recruitment, training, and performance management, fostering a positive and productive work environment. The ideal candidate will possess exceptional leadership and communication skills, a keen eye for detail, and a deep understanding of hotel management best practices. A passion for delivering outstanding guest experiences is paramount. This role involves a hybrid work model, blending essential on-site presence with flexible remote work options, allowing for strategic planning and administrative tasks to be managed effectively from a remote location when appropriate, while maintaining crucial oversight and team engagement within the physical premises.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, including front office, F&B, housekeeping, and maintenance.
- Develop and implement strategic plans to improve operational efficiency and guest satisfaction.
- Manage departmental budgets, control expenses, and identify cost-saving opportunities.
- Ensure compliance with health, safety, and licensing regulations.
- Lead, mentor, and develop a high-performing team of hospitality professionals.
- Monitor guest feedback and implement service improvements.
- Drive revenue generation through strategic sales and marketing initiatives.
- Maintain strong relationships with suppliers and vendors.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a culture of excellence, service, and teamwork.
- Minimum of 5 years of experience in a senior hotel management role.
- Proven experience in budget management and financial reporting.
- Strong understanding of hotel operations and industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Proficiency in hotel management software.
- Ability to work effectively under pressure and adapt to changing demands.
- A commitment to delivering exceptional customer service.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hotel Operations Manager
SW1A 0AA London, London
£50000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a rapidly growing hospitality group, is seeking an experienced and forward-thinking Remote Hotel Operations Manager to oversee their portfolio of boutique hotels. This pivotal role will manage daily operations, ensure exceptional guest experiences, and drive profitability, all managed remotely. You will be responsible for setting operational standards, implementing best practices, and leading on-site teams through effective virtual communication and leadership. This position offers the unique opportunity to manage hotel operations without being tied to a single physical location, leveraging technology to ensure seamless service delivery.
Key responsibilities include:
The ideal candidate will have a minimum of 5 years of experience in hotel management, with a proven track record of successful operational oversight. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel operations software and a deep understanding of the hospitality industry are critical. While this role is remote, you must be highly organized, self-motivated, and comfortable using digital communication tools to manage teams effectively. The ability to travel to properties occasionally for strategic oversight may be required. This is a demanding yet rewarding role for a seasoned professional passionate about delivering world-class hospitality experiences remotely.
Key responsibilities include:
- Overseeing the day-to-day operations of multiple hotel properties, ensuring high standards of service, cleanliness, and safety.
- Developing and implementing operational policies and procedures to optimize efficiency and guest satisfaction.
- Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
- Leading, motivating, and training on-site hotel management teams through regular virtual check-ins and performance reviews.
- Monitoring guest feedback and online reviews, implementing action plans to address any issues and continuously improve the guest experience.
- Ensuring compliance with all health, safety, and licensing regulations.
- Collaborating with sales, marketing, and revenue management teams to achieve financial targets.
- Implementing and managing property management systems (PMS) and other relevant technologies.
- Conducting virtual property inspections and performance audits.
- Developing and executing strategic plans for service improvement and operational excellence.
The ideal candidate will have a minimum of 5 years of experience in hotel management, with a proven track record of successful operational oversight. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel operations software and a deep understanding of the hospitality industry are critical. While this role is remote, you must be highly organized, self-motivated, and comfortable using digital communication tools to manage teams effectively. The ability to travel to properties occasionally for strategic oversight may be required. This is a demanding yet rewarding role for a seasoned professional passionate about delivering world-class hospitality experiences remotely.
This advertiser has chosen not to accept applicants from your region.
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