10 Hospitality Management jobs in London

Do you have management consultancy experience within the Retail & Hospitality sector and delivered consulting projects to clients in this space? If so, this role could be for you.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

• Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
• Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
• Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
• Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
• Strong stakeholder engagement and communication skills.
• Team leadership or line management experience.
• Contribution to business development and internal initiatives within the Retail & Hospitality sector.
• Passion for mentoring and growing talent.

• Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

• 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
• 2nd Stage Case Study Exercise Interview (1-1.5 hours)
• 3rd Stage Cultural Fit Interview (1 hour)

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

Role: Management Accountant – Global Multichannel Hospitality Business

Location: Central London (hybrid working)

This opportunity is working for a well-established and successful Global Restaurant business with a brilliant brand in the sector and going through a period of sustained growth and site acquisition. You will be a crucial member of the Finance team, reporting into the Financial Controller. The business has a loyal and expanding customer base which operates through its established restaurant sites but also multichannel sales distribution. This is done through its well-known restaurants across the globe, website, and stocked in many wholesale customer outlets and retail stores globally. As a crucial member of the Finance team, reporting into a dynamic Financial Controller you will be responsible for the preparation and analysis of business reports, including monthly management accounts for the businesses group of companies. The main objective of the role is to analyse and report on financial performance, including sales and margin analysis, support in the development of reporting systems, dashboards and KPIs, and to ensure all stakeholders can fully rely upon the financial information provided. This is an exciting and challenging role that comes with a very competitive salary, benefits, and a generous bonus scheme.

Requirements:

• Qualified accountant (CIMA/ACCA/ACA) with minimum two years Management Reporting experience
• Retail/Stock/Margin experience
• Strong commercial acumen with a focus on driving excellent financial and commercial performance
• Proven experience of analysing and interpreting data, with the ability of summarising key points and making recommendations
• Ability to manage and prioritise workload whilst maintaining a strong relationship with key stakeholders
• Highly skilled in Microsoft software, with experience in using finance and reporting software

Company Information

Wayman Finance is a specialist recruitment agency with over 20 years’ experience within the Finance field. We’ve worked hard to establish our reputation with our clients as one of the most reliable Finance and Accounting agencies in London through our core values of honesty and customer excellence.

Application

To be considered for this Management Accountant position please forward a CV as soon as possible.

Job Opportunity: Security Governance and Service Management Specialist

Are you passionate about security governance and service management? Do you want to make a difference in the financial sector? If so, we have an exciting temporary position for you in the heart of London!

Location: City of London
Contract Type: Temporary
Commute: Just a 1-minute walk from Liverpool Street train station!

Join our dynamic team at a leading financial institution and insurance provider! We're looking for a dedicated Security Governance and Service Management Specialist to help us enhance our security posture and ensure top-notch service delivery.

What You'll Do:

Develop and implement security governance frameworks to safeguard our assets.
Collaborate with cross-functional teams to ensure compliance with regulatory requirements.
Monitor and manage security incidents, providing timely reporting and resolution.
Conduct risk assessments and audits to identify vulnerabilities.
Assist in the formulation of security policies and procedures.
Provide training and support to staff on security best practises.

What We're Looking For:

Proven experience in security governance and service management.
Strong understanding of financial regulations and compliance.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with stakeholders at all levels.
A proactive approach to identifying and mitigating risks.

Why You'll Love Working Here:

Vibrant Team Culture: Be part of a cheerful and professional environment where your contributions are valued!
Career Growth: This is a fantastic opportunity to gain experience in a leading financial institution.
Central Location: Enjoy the convenience of being based in the City, with easy access to transport links, shops, and eateries!
Flexible Working: We promote a healthy work-life balance to help you thrive both personally and professionally.

Ready to Make an Impact?

If you are excited about shaping the future of security governance and service management, we want to hear from you! Join us in creating a safer and more secure financial landscape.

How to Apply:

Send us your CV along with a cover letter detailing your relevant experience and why you're the perfect fit for this role.

Don't miss this opportunity to elevate your career while contributing to the security of a major financial institution! Apply today and be part of our journey toward excellence!

Let's secure the future together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Opportunity: Security Governance and Service Management Specialist

Are you passionate about security governance and service management? Do you want to make a difference in the financial sector? If so, we have an exciting temporary position for you in the heart of London!

Location: City of London
Contract Type: Temporary
Commute: Just a 1-minute walk from Liverpool Street train station!

Join our dynamic team at a leading financial institution and insurance provider! We're looking for a dedicated Security Governance and Service Management Specialist to help us enhance our security posture and ensure top-notch service delivery.

What You'll Do:

Develop and implement security governance frameworks to safeguard our assets.
Collaborate with cross-functional teams to ensure compliance with regulatory requirements.
Monitor and manage security incidents, providing timely reporting and resolution.
Conduct risk assessments and audits to identify vulnerabilities.
Assist in the formulation of security policies and procedures.
Provide training and support to staff on security best practises.

What We're Looking For:

Proven experience in security governance and service management.
Strong understanding of financial regulations and compliance.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with stakeholders at all levels.
A proactive approach to identifying and mitigating risks.

Why You'll Love Working Here:

Vibrant Team Culture: Be part of a cheerful and professional environment where your contributions are valued!
Career Growth: This is a fantastic opportunity to gain experience in a leading financial institution.
Central Location: Enjoy the convenience of being based in the City, with easy access to transport links, shops, and eateries!
Flexible Working: We promote a healthy work-life balance to help you thrive both personally and professionally.

Ready to Make an Impact?

If you are excited about shaping the future of security governance and service management, we want to hear from you! Join us in creating a safer and more secure financial landscape.

How to Apply:

Send us your CV along with a cover letter detailing your relevant experience and why you're the perfect fit for this role.

Don't miss this opportunity to elevate your career while contributing to the security of a major financial institution! Apply today and be part of our journey toward excellence!

Let's secure the future together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

My Banking client is seeking to recruit a Security Governance and Service Management Specialist on an initial 6 month contract for a Financial Services client based in London. It is hybrid and will require 3x days onsite per week.

Role Purpose:

• Enhance the Security Intra group Governance and Service Management process for EU entities in line with ECB expectations
• Maintain and update the intra group governance framework, processes and procedures and standard suite, across Information and Cyber Security within EMEA.
• Manage the intragroup relationships across AD and EMEA for Information and Cyber Security, ensuring service levels are met for all services received and/or provided.

Accountabilities & Responsibilities :

• Define intra group security governance and service management framework
• Enhance and embed the operating/engagement model and service level agreement to ensure continuous oversight and service management
• Define and maintain EU specific entity level reporting template, including metrics to support the service performance management and service operations management.
• Embed a centralised ticketing module within ServiceNow for EMEA region. Use cases relevant to security service management, service request and service issue management.
• Coordinate the relevant reporting data points from Information and Cyber Security Committees relevant to EU, including inputs to and actions arising from the committees, the preparation of Security Performance Dashboards, and tracking of improvements.
• Consistently look for improvements in the efficiency and effectiveness of Information and Cyber Security intra group Governance and Compliance reporting

Skills required:

• SME experience in third party service management including developing and maintaining service level agreements, metrics and compliance requirements.
• In depth knowledge of third-party regulations across UK and EU such as ECB's EBA, DORA and related standards
• Information and Cyber Security Frameworks and industry Standards (e.g., NIST/ISO 27001/COBIT/ITIL)
• Experience creating and delivering presentations and concise writing skills to produce clear documentation (security policy, senior management posture reports)
• Excellent inter-personal communication skills, able to liaise with all levels of the business across all regions including key stakeholders and senior management.

Japanese Food Company seeks for:

Position: Sales & Office Manager
Location: North Acton
Employment Type: Full-time

Salary: up to 60K GBP

This is a dual role that combines responsibility for driving sales growth with overseeing the day-to-day operations of our small office. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to manage administrative tasks with efficiency and attention to detail.

Key Responsibilities

Sales Management

• Develop and implement sales strategies to achieve company targets.
li>Build and maintain strong relationships with existing and potential clients.
• Identify new business opportunities and support market expansion.
• Prepare and present regular sales reports and forecasts to senior management
• Analyse sales data to measure performance and identify areas for improvement.
• Manage and support a small sales team, setting clear goals and performance targets to keep the team motivated.
• Represent the company at exhibitions, trade shows, and client meetings.

Office Management

• Oversee the day-to-day administrative operations of a small office, ensuring smooth and efficient functioning.

• Manage office administration, including correspondence, scheduling, and record-keeping.
• Handle basic bookkeeping tasks, including processing invoices, expense reports, and liaising with our external accountant.
• Support finance-related tasks such as invoicing, expenses, and budget monitoring.
• Supervise and support a small team, fostering a positive and efficient working environment.
• Coordinate with suppliers, service providers, and external partners.
• Provide regular reports to senior management and participate in scheduled management meetings.
• Serve as the first point of contact for visitors and calls, providing professional customer service.

Requirements

• Proven experience in sales and/or business development, ideally in food import/export.
• Strong organizational and multitasking skills with attention to detail.
• Experience in office administration or team management.
• Excellent communication and negotiation skills.
• Proficiency in MS Office (Word, Excel, Outlook); familiarity with accounting software is an advantage.
• Ability to work independently and manage multiple priorities.
• Language requirement Business-level English; Japanese other language skills a plus.

Japanese Food Company seeks for:

Position: Sales & Office Manager
Location: North Acton
Employment Type: Full-time

Salary: up to 60K GBP

This is a dual role that combines responsibility for driving sales growth with overseeing the day-to-day operations of our small office. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to manage administrative tasks with efficiency and attention to detail.

Key Responsibilities

Sales Management

• Develop and implement sales strategies to achieve company targets.
li>Build and maintain strong relationships with existing and potential clients.
• Identify new business opportunities and support market expansion.
• Prepare and present regular sales reports and forecasts to senior management
• Analyse sales data to measure performance and identify areas for improvement.
• Manage and support a small sales team, setting clear goals and performance targets to keep the team motivated.
• Represent the company at exhibitions, trade shows, and client meetings.

Office Management

• Oversee the day-to-day administrative operations of a small office, ensuring smooth and efficient functioning.

• Manage office administration, including correspondence, scheduling, and record-keeping.
• Handle basic bookkeeping tasks, including processing invoices, expense reports, and liaising with our external accountant.
• Support finance-related tasks such as invoicing, expenses, and budget monitoring.
• Supervise and support a small team, fostering a positive and efficient working environment.
• Coordinate with suppliers, service providers, and external partners.
• Provide regular reports to senior management and participate in scheduled management meetings.
• Serve as the first point of contact for visitors and calls, providing professional customer service.

Requirements

• Proven experience in sales and/or business development, ideally in food import/export.
• Strong organizational and multitasking skills with attention to detail.
• Experience in office administration or team management.
• Excellent communication and negotiation skills.
• Proficiency in MS Office (Word, Excel, Outlook); familiarity with accounting software is an advantage.
• Ability to work independently and manage multiple priorities.
• Language requirement Business-level English; Japanese other language skills a plus.