48 Multimedia jobs in the United Kingdom

Job Title: Multimedia Officer / Videographer

Location: Based at Haylock House, Kettering. With some filming between sites Corby & Kettering.

Rate of Pay: 19.23 per hour PAYE

Working Hours: Monday to Friday 37 hours per week (Very occasional out of hours required for events)

Type: Temporary role for up to 4 months

Opus People Solutions are working with North Northamptonshire Council to recruit for a Multimedia Officer / Videographer.

The post-holder will manage the production and delivery of high-quality video, photography and multimedia assets to support the Council in its communication and promotion of council services, as well as its engagement with residents. This includes pre-production planning, ideas generation and development, creating and editing video and photography assets, as well as delivering a range of assets for social media. Working as part of a multi-skilled team the post-holder will have a key role in the creative development process and help to shape marketing campaigns.

Principal responsibilities

• Manage the planning, production, creation and delivery of video and photography assets to meet corporate objectives.
• Undertake filming, photography and editing activities to produce a range of assets for communication and promotion.
• Advise and guide Marketing and Communications staff and senior leaders on best practices in the creation of video, photography and other multimedia assets.
• Have an excellent working understanding of operating video, photography and lighting technologies, as well as industry standard software in order to create content.
• Ensure all assets are appropriately designed and optimised for channels and audiences including social media and website channels.
• Actively engage in creative processes such as campaign development, and lead on idea generation for video, photography and social media assets to support this activity.
• Ensure all assets meet corporate and campaign branding guidelines, as well as other governance requirements such as accessibility, data protection etc
• Develop practices, procedures and systems to ensure the effective and efficient delivery of all assets.
• Support the management of the council's social media channels
• Work as part of a multi-functional team to ensure assets support and enrich wider marketing and communications activity.
• Generate analysis and reports to understand the impact of multimedia assets and support ongoing learning and development of the service.
• Assist the Communications and Marketing Managers in developing and delivering the communications service to ensure that residents, staff, and other stakeholders are kept informed and engaged.
• Under the direction of the Communications and Marketing Managers, take an active role in securing efficiency and continuous improvement of the Communications Service.

Essential Criteria

• Experience of producing high quality video, photography and other multimedia content
• Experience of developing and managing pre-production, production and post-production processes.
• Experience of creating and optimising video and photography for use across multiple channels and formats
• Experience of developing creative and innovative multimedia assets to support campaigns.
• Experience supporting the management and delivery of social media content.
• Use key equipment for the delivery of high-quality video and photography including cameras, lighting, microphones etc
• Using standard creative industry software for video and photography editing, including Adobe Creative Suite.
• Ability to undertake colour correction, colour grading and other post-production techniques

• Project management to ensure timely delivery of assets
• Good interpersonal skills and able to communicate well with clients from all levels across the organisation and interact competently with the staff, members, public, the media and external agencies.

For more information or to process your application for this role, please apply online now.

Location:  London office (5 days per week)

Reports to:  Director of Marketing

Experience:  3-5 years

About On Air

On Air is a pay-per-view concert streaming service bringing live music and cultural experiences to audiences around the world. We're in our scale-up phase with aggressive growth targets, partnering with major artists like Noel Gallagher and All Time Low, alongside labels and event organisers to deliver exceptional performances directly to fans.

The Role

We are seeking a Multimedia Designer with a strong commercial mindset to join the marketing team. You'll be responsible for both executing strategic creative concepts and proactively developing original campaign ideas that drive measurable results. This includes creating social media and web assets for show promotion and advertising, as well as product-focused content showcasing On Air as a streaming service and promoting our services such as production, distribution, and marketing. Part of the role will involve designing high-converting landing pages and presentations in collaboration with the sales team. This position offers significant creative autonomy in a fast-moving environment where your work directly impacts our growth metrics. You'll translate marketing objectives into high-impact visual content across multiple channels, working closely with our marketing team (particularly social) to increase engagement metrics like CTR and CVR.

Key Responsibilities

Creative Strategy & Execution

• Develop original creative concepts for seasonal campaigns, product, and promotional activities
• Execute creative briefs while bringing your own strategic insights and improvements
• Create static, animated, and video assets for email, web, paid media, social, and sales materials
• Proactively propose and test new creative approaches to improve campaign performance

Performance-Driven Design

• Design with clear success metrics in mind - optimising for engagement, click-through rates, and conversion
• Analyse creative performance data to iterate and improve future campaigns
• Stay ahead of platform-specific best practices and algorithm changes

Innovation & Tools

• Leverage AI tools to enhance creative output and efficiency
• Research and propose new design technologies and methodologies
• Maintain and organise comprehensive digital asset libraries with proper version control

Collaboration

• Partner closely with marketing team to ensure creative alignment with strategic goals
• Translate complex product features into compelling visual narratives
• Maintain brand consistency across all touchpoints while pushing creative boundaries

Essential Requirements

Experience & Portfolio

• 3-5 years as a Graphic Designer or Multimedia Designer
• Portfolio must demonstrate social media and web creative that drove measurable results
• Clear examples showing your approach to campaign conceptualisation and strategy

Technical Skills

• Expert proficiency in Adobe Creative Suite  (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects)
• Strong working knowledge of Figma  for digital design
• Knowledge and experience with AI-powered creative tools
• Openness to learning and implementing new design technologies

Core Competencies

• Strong understanding of design principles, typography, colour theory, and layout
• Proven ability to create performance-driven content across social media, email, and web
• Excellent project management skills in fast-paced, deadline-driven environments
• Autonomous working style with strong initiative for driving creative campaigns

Ideal Candidate (Nice To Have)

• Start-up mindset  - comfortable wearing multiple hats and tackling diverse creative challenges
• Data-driven creativity  - excited by using performance metrics to inform creative decisions
• Music passion  - genuine interest in live music, artists, and entertainment culture
• Innovation focus  - always exploring new tools, platforms, and creative approaches
• Experience with UX design and motion graphics would be a plus.
• Experience with asset management systems and digital workflow optimisation

Why Join On Air

• Creative ownership  - significant autonomy to shape our visual identity and creative direction
• Direct impact  - your creative work directly influences our aggressive growth targets
• Industry access  - work with major artists and be part of shaping live music's digital future
• Growth opportunity  - scale your role as we grow, with potential to build and lead a creative team
• Innovation environment  - encouraged to experiment with cutting-edge tools and AI technology

What Success Looks Like

• Measurably improved engagement rates across all marketing channels
• Consistent delivery of scroll-stopping creative that converts viewers to customers
• Proactive creative campaign ideas that align with business objectives
• Streamlined creative processes using innovative tools and AI integration

Ready to help shape the future of live music streaming through powerful creative? We'd love to see your portfolio and understand your approach to performance-driven design.

Location:  London office (5 days per week)

Reports to:  Director of Marketing

Experience:  3-5 years

About On Air

On Air is a pay-per-view concert streaming service bringing live music and cultural experiences to audiences around the world. We're in our scale-up phase with aggressive growth targets, partnering with major artists like Noel Gallagher and All Time Low, alongside labels and event organisers to deliver exceptional performances directly to fans.

The Role

We are seeking a Multimedia Designer with a strong commercial mindset to join the marketing team. You'll be responsible for both executing strategic creative concepts and proactively developing original campaign ideas that drive measurable results. This includes creating social media and web assets for show promotion and advertising, as well as product-focused content showcasing On Air as a streaming service and promoting our services such as production, distribution, and marketing. Part of the role will involve designing high-converting landing pages and presentations in collaboration with the sales team. This position offers significant creative autonomy in a fast-moving environment where your work directly impacts our growth metrics. You'll translate marketing objectives into high-impact visual content across multiple channels, working closely with our marketing team (particularly social) to increase engagement metrics like CTR and CVR.

Key Responsibilities

Creative Strategy & Execution

• Develop original creative concepts for seasonal campaigns, product, and promotional activities
• Execute creative briefs while bringing your own strategic insights and improvements
• Create static, animated, and video assets for email, web, paid media, social, and sales materials
• Proactively propose and test new creative approaches to improve campaign performance

Performance-Driven Design

• Design with clear success metrics in mind - optimising for engagement, click-through rates, and conversion
• Analyse creative performance data to iterate and improve future campaigns
• Stay ahead of platform-specific best practices and algorithm changes

Innovation & Tools

• Leverage AI tools to enhance creative output and efficiency
• Research and propose new design technologies and methodologies
• Maintain and organise comprehensive digital asset libraries with proper version control

Collaboration

• Partner closely with marketing team to ensure creative alignment with strategic goals
• Translate complex product features into compelling visual narratives
• Maintain brand consistency across all touchpoints while pushing creative boundaries

Essential Requirements

Experience & Portfolio

• 3-5 years as a Graphic Designer or Multimedia Designer
• Portfolio must demonstrate social media and web creative that drove measurable results
• Clear examples showing your approach to campaign conceptualisation and strategy

Technical Skills

• Expert proficiency in Adobe Creative Suite  (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects)
• Strong working knowledge of Figma  for digital design
• Knowledge and experience with AI-powered creative tools
• Openness to learning and implementing new design technologies

Core Competencies

• Strong understanding of design principles, typography, colour theory, and layout
• Proven ability to create performance-driven content across social media, email, and web
• Excellent project management skills in fast-paced, deadline-driven environments
• Autonomous working style with strong initiative for driving creative campaigns

Ideal Candidate (Nice To Have)

• Start-up mindset  - comfortable wearing multiple hats and tackling diverse creative challenges
• Data-driven creativity  - excited by using performance metrics to inform creative decisions
• Music passion  - genuine interest in live music, artists, and entertainment culture
• Innovation focus  - always exploring new tools, platforms, and creative approaches
• Experience with UX design and motion graphics would be a plus.
• Experience with asset management systems and digital workflow optimisation

Why Join On Air

• Creative ownership  - significant autonomy to shape our visual identity and creative direction
• Direct impact  - your creative work directly influences our aggressive growth targets
• Industry access  - work with major artists and be part of shaping live music's digital future
• Growth opportunity  - scale your role as we grow, with potential to build and lead a creative team
• Innovation environment  - encouraged to experiment with cutting-edge tools and AI technology

What Success Looks Like

• Measurably improved engagement rates across all marketing channels
• Consistent delivery of scroll-stopping creative that converts viewers to customers
• Proactive creative campaign ideas that align with business objectives
• Streamlined creative processes using innovative tools and AI integration

Ready to help shape the future of live music streaming through powerful creative? We'd love to see your portfolio and understand your approach to performance-driven design.

Requirements

Hourly Lecturer – Content Creation

Location: London

Salary: £25 - £39 per teaching hour (depending on experience)

Hours: Part time

SAE is part of AD Education, which is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, student recruitment and workforce education. SAE London is looking for knowledgeable and engaging educators to teach on our Content Creation degree modules in SAE Higher Education programmes under the guidance of the Academic and Programme Managers. The ability to deliver across a number of modules at all levels is desirable.

Key responsibilities:

-    Preparation of the modules you are timetabled to facilitate, including developing and updating learning objects to be shared with students.

-    Facilitating learning through a variety of methods.

-    Planning students’ learning experience through lesson plans and deliverable course material.

-    Timely marking of assessments, providing useful and on-going feedback to students.

-    Pro-active involvement in campus events which promote SAE and our programmes.

Essential Criteria:

-    Honours degree in a related field or significant relevant industry experience and, either PG Cert Education/HEA Membership,

-    Ability to create and build on industry links.

-    Experience in Content Creation and relevant practices in the field of marketing, graphic design, web development, social media campaigns.

-    Concept development, project management and production skills.

-    Ability to prioritise and manage competing demands.

-    Must have rights to live and work in the UK.

Desirable Criteria:

-    Higher Education teaching experience, within the field of education, including the creation of session plans and preparation of materials.

-    Experience in project-based learning, using technology in learning, including VLE and other similar forms of facilitating learning.

Along with much of the creative sector, at SAE, we celebrate diversity and believe in the power of individuality. We're committed to providing a supportive and inclusive environment where every student can thrive, regardless of background or experience. As a key member of our team, you'll play an important role in shaping the future of our students, empowering them to unleash their creativity and reach their full potential.  Like the industry, we are committed to closing gaps in access and success for underrepresented groups.  To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.

The closing date for this position is close of business  Wednesday 28th August 2024

For more information or an informal discussion please contact:

Antonio De Robertis, London Academic Manager:

Giorgio Pona, London Campus Manager:

Shelley White, Programme Leader Film & Media:

Don't miss this opportunity to inspire the next generation of creative talent!

We are currently interviewing for this post, so please be advised that the position may be filled before the closing date. Due to the volume of the applications, only successful applicants will be contacted.

To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.

Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Please submit your interest by using the Apply button and uploading your latest CV and covering letter.

Benefits

Employee Assistance Program

Auto-Enrolment Pension Scheme

Requirements

Content Creation Lecturer

SAE Creative Media Institute, Leamington Spa

Permanent, Part-time, 32 hours per week

Salary from £27,000 to £33,000 pro rata per annum (dependent on experience)

We are looking for a knowledgeable and engaging educator to teach on our Content Creation degree modules in SAE Higher Education programmes under the guidance of the Programme Leader. The ability to deliver across a number of modules at all levels is desirable.

Key responsibilities

● Preparation of the modules you are timetabled to facilitate, including developing and updating learning objects to be shared with students.

● Facilitating learning through a variety of methods.

● Planning students’ learning experience through lesson plans and deliverable course material.

● Timely marking of assessments, providing useful and on-going feedback to students.

● Pro-active involvement in campus events which promote SAE and our programmes.

Essential Criteria

● Honours degree in a related field or significant relevant industry experience and, either PG Cert Education/HEA Membership,

● Ability to create and build on industry links.

● Experience in Content Creation and relevant practices in the field of podcasting, marketing, graphic design, video production, etc.

● Concept development, project management and production skills.

● Ability to prioritise and manage competing demands.

● Must have rights to live and work in the UK.

Desirable Criteria

● Higher Education teaching experience, within the field of education, including the creation of session plans and preparation of materials.

● Experience in project-based learning, using technology in learning, including VLE and other similar forms of facilitating learning.

● Specialisms can include a variety of skills such as Photography, Video Production, Web and Graphic Design.

For more information or an informal discussion please contact Shelley White, Programme Leader Film & Media:

Along with much of the creative sector, at SAE, we celebrate diversity and believe in the power of individuality. We're committed to providing a supportive and inclusive environment where every student can thrive, regardless of background or experience. As a key member of our team, you'll play an important role in shaping the future of our students, empowering them to unleash their creativity and reach their full potential.  Like the industry, we are committed to closing gaps in access and success for underrepresented groups .  We therefore encourage applications from female and BAME applicants who share in our commitment to diversity, equity and inclusion.

Don't miss this opportunity to inspire the next generation of creative talent!

We are currently interviewing for this post, so please be advised that the position may be filled before the closing date. Due to the volume of the applications, only successful applicants will be contacted.

To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.

Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Please submit your interest by using the Apply button and uploading your latest CV and covering letter.

The closing date for this position is close of business  Friday 6th September 2024 .

Benefits

Employee Assistance Program

Auto-Enrolment Pension Scheme

Cycle to Work Scheme

Discount for Masters Programmes

Occupational Maternity Pay

Occupational Paternity Pay

Occupational Sick Pay

About us

The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future.

The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing.

Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over.

We have an international editorial team with our main offices in London and New York.

In 2024 The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams.

The Licensing and Syndication team

The L&S team is responsible for the sale and republishing of all editorial content from The Independent’s content portfolio, when it appears on brands or platforms outside of those we own and directly control. This includes licensing articles or text feeds to other news brands or other partner platforms; use of our headlines, images, video clips and streaming; and ‘always-on’ digital distribution partnerships to news aggregators. The Team manages multiple high revenue relationships and extended its international reach in September 2020 with the launch of a Spanish language website independentespanol.com. Within the department, the Content Operations Team supports the supply and distribution of all multimedia content to partners and customers through our content API, manages the external distribution feeds of text and images, video clips and streaming. This will involve research and accessing our archives via the internal DAM and some third-party standalone databases and answering enquiries related to published content. The team also provides internal support to the department and the wider business. The team provides the same services to The Standard as an important publisher services partnership.

About you

• Highly technically savvy and astute on managing multiple assets
• Knowledge or experience of syndicating text, video, audio, text and image assets and their onward distribution
• A familiarity with news publishing, multi-channel content distribution and the wider news media ecosystem
• Specific knowledge of managing video content assets and formats and their distribution would be advantageous
• Ability to work accurately under pressure and working in tandem with commercial deadlines
• Organised, unflappable with a logical approach to managing different tasks simultaneously
• Capability to learn quickly and suggest solutions to challenges you see in your everyday work
• Capacity to be clear and communicative with the team and externally when dealing with partner onboarding teams
• Proactive – can spot potential issues and address them before they become problems
• Enthusiasm, flexibility and a natural curiosity are an advantage as our products evolve
• Positive team player able to adapt to a fast-paced news agenda

Job purpose

As a member of the Content Operations Team (within the Licensing & Syndication team), you will be jointly responsible for managing the flow of content to a network of Off Platform channels and partners. You will maintain editorial content in The Independent and The Standard’s digital asset management system (DAM) and support the Department, Editorial teams and the wider businesses by researching and supplying content from The Independent and Evening Standard. You will assist with the supply of multimedia content to a range of partners, monitor use of content and respond to client or reader enquiries (ad hoc).

Key responsibilities

• Provide support for Content Operations to ensure our external partner feeds are functioning consistently correctly
• Monitor and identify issues with existing partner rss and video / mrss feeds and other content transfers
• Communicate directly with partners where necessary when there are delivery issues, or changes to the service
• Assist with setting up feeds for new contracted partners based on specific requirements
• Test tech tickets for bugs and new developments; feedback to Brightsites (external developers), Tech and wider team
• Contribute to daily content promotions and email newsletters for key accounts / partners as required
• Act as first line support for partners to quickly resolve any issues that arise relating to supply and formatting of content
• Maintain the accuracy and integrity of content assets stored in the Digital Asset Management system (DAM)
• Access partner dashboards or moderation platforms to manage content and legal takedowns
• Check and correct published content in the DAM; update assets with legal notices and other changes
• Quality-check work done by others as needed and provide feedback within the team
• Manage the rights and supply of images, stories and video material to allow direct and syndicated licensing of content
• Supply content in response to ad-hoc internal/external enquiries (may involve internal or external archive research)
• Manage logins and provide training for internal and external content databases
• Maintain digital and analogue archived assets; provide support for colleagues seeking to exploit library assets
• Monitor content used by clients: Report on volume and accuracy of use and carry out checks against original content
• Assist with projects to digitise and exploit historical content, including keywording and establishing ownership
• Support Commercial team with picture, text or video research for their projects to deadline
• Regularly provide archived content to Editorial for republication
• Create reports for the Picture Editors and selected agencies to monitor use of agency images
• Other tasks as required to support this busy and fast-moving business area

Skills and experience

• Knowledge of DAM’s, content operations workflows and media asset distribution
• Rigorous and consistent attention to detail and quality
• Solid research skills and knowledge of leveraging archive /back catalogue content
• Demonstrable capability of carrying out repetitive tasks with accuracy
• Excellent organisational and time management skills
• Ability to work to tight deadlines with a high degree of accuracy
• Strong communication skills; evidence of responding quickly and informatively to emails and phone calls
• Familiarity with a range of DAMS, Information Management, and database software is preferred
• Knowledge of xml, html and mrss feeds is a benefit, as is understanding of API technology
• Good general knowledge and an interest in current affairs
• Understanding of copyright laws and how these apply to editorial content

Diversity, Equity and Inclusion

We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone.

We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here.

The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Our values – you will deliver across all our values

Inclusive : We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do.

Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence.

Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

About us

The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future.

The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing.

Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over.

We have an international editorial team with our main offices in London and New York.

In 2024 The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams.

The Licensing and Syndication team

The L&S team is responsible for the sale and republishing of all editorial content from The Independent’s content portfolio, when it appears on brands or platforms outside of those we own and directly control. This includes licensing articles or text feeds to other news brands or other partner platforms; use of our headlines, images, video clips and streaming; and ‘always-on’ digital distribution partnerships to news aggregators. The Team manages multiple high revenue relationships and extended its international reach in September 2020 with the launch of a Spanish language website independentespanol.com. Within the department, the Content Operations Team supports the supply and distribution of all multimedia content to partners and customers through our content API, manages the external distribution feeds of text and images, video clips and streaming. This will involve research and accessing our archives via the internal DAM and some third-party standalone databases and answering enquiries related to published content. The team also provides internal support to the department and the wider business. The team provides the same services to The Standard as an important publisher services partnership.

About you

• Highly technically savvy and astute on managing multiple assets
• Knowledge or experience of syndicating text, video, audio, text and image assets and their onward distribution
• A familiarity with news publishing, multi-channel content distribution and the wider news media ecosystem
• Specific knowledge of managing video content assets and formats and their distribution would be advantageous
• Ability to work accurately under pressure and working in tandem with commercial deadlines
• Organised, unflappable with a logical approach to managing different tasks simultaneously
• Capability to learn quickly and suggest solutions to challenges you see in your everyday work
• Capacity to be clear and communicative with the team and externally when dealing with partner onboarding teams
• Proactive – can spot potential issues and address them before they become problems
• Enthusiasm, flexibility and a natural curiosity are an advantage as our products evolve
• Positive team player able to adapt to a fast-paced news agenda

Job purpose

As a member of the Content Operations Team (within the Licensing & Syndication team), you will be jointly responsible for managing the flow of content to a network of Off Platform channels and partners. You will maintain editorial content in The Independent and The Standard’s digital asset management system (DAM) and support the Department, Editorial teams and the wider businesses by researching and supplying content from The Independent and Evening Standard. You will assist with the supply of multimedia content to a range of partners, monitor use of content and respond to client or reader enquiries (ad hoc).

Key responsibilities

• Provide support for Content Operations to ensure our external partner feeds are functioning consistently correctly
• Monitor and identify issues with existing partner rss and video / mrss feeds and other content transfers
• Communicate directly with partners where necessary when there are delivery issues, or changes to the service
• Assist with setting up feeds for new contracted partners based on specific requirements
• Test tech tickets for bugs and new developments; feedback to Brightsites (external developers), Tech and wider team
• Contribute to daily content promotions and email newsletters for key accounts / partners as required
• Act as first line support for partners to quickly resolve any issues that arise relating to supply and formatting of content
• Maintain the accuracy and integrity of content assets stored in the Digital Asset Management system (DAM)
• Access partner dashboards or moderation platforms to manage content and legal takedowns
• Check and correct published content in the DAM; update assets with legal notices and other changes
• Quality-check work done by others as needed and provide feedback within the team
• Manage the rights and supply of images, stories and video material to allow direct and syndicated licensing of content
• Supply content in response to ad-hoc internal/external enquiries (may involve internal or external archive research)
• Manage logins and provide training for internal and external content databases
• Maintain digital and analogue archived assets; provide support for colleagues seeking to exploit library assets
• Monitor content used by clients: Report on volume and accuracy of use and carry out checks against original content
• Assist with projects to digitise and exploit historical content, including keywording and establishing ownership
• Support Commercial team with picture, text or video research for their projects to deadline
• Regularly provide archived content to Editorial for republication
• Create reports for the Picture Editors and selected agencies to monitor use of agency images
• Other tasks as required to support this busy and fast-moving business area

Skills and experience

• Knowledge of DAM’s, content operations workflows and media asset distribution
• Rigorous and consistent attention to detail and quality
• Solid research skills and knowledge of leveraging archive /back catalogue content
• Demonstrable capability of carrying out repetitive tasks with accuracy
• Excellent organisational and time management skills
• Ability to work to tight deadlines with a high degree of accuracy
• Strong communication skills; evidence of responding quickly and informatively to emails and phone calls
• Familiarity with a range of DAMS, Information Management, and database software is preferred
• Knowledge of xml, html and mrss feeds is a benefit, as is understanding of API technology
• Good general knowledge and an interest in current affairs
• Understanding of copyright laws and how these apply to editorial content

Diversity, Equity and Inclusion

We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone.

We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here.

The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Our values – you will deliver across all our values

Inclusive : We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do.

Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence.

Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

Industry: Software as a Service (SaaS) in AI

Location: 100% Remote, 95% Async, 100% in Writing

About AIPRM: AIPRM is an innovative AI productivity software on a mission to transform productivity landscapes for individuals and teams. With our AI-driven solutions, we're making it simpler to automate tasks, enhance workflows, and make data-driven decisions.

Summary: We're in search of a versatile Multimedia Technical Communicator who can articulate complex software capabilities into clear, actionable content. This role requires a unique blend of technical writing prowess and video production excellence, with an emphasis on creating stunning screencasts and convincing video cuts of it. Experience producing such highly educational and magically convincing content for multiple related software products is a key requirement.

Key Responsibilities:

• Craft and maintain detailed documentation, training and user manuals, and online help systems for AIPRM.
• Produce and edit professional 4K screencasts to visually guide users through features and updates.
• Synthesize and elevate existing materials to create a cohesive and engaging user education journey.
• Keep a pulse on new features and updates, ensuring that all documentation and tutorials reflect the latest enhancements in close cooperation with the development team.
• Uphold the highest standards of quality across all forms of documentation and video content, aligned with our brand's voice and style.

Requirements

Skills and Qualifications:

• Solid background in technical writing and video production within the software sector.
• Mastery in creating instructional videos, with a portfolio demonstrating screencast and video editing skills.
• Exceptional command of the English language in both in written and verbal form, main target market US.
• Adept at understanding and documenting sophisticated software functionalities.
• Agile and proactive in updating content to mirror software iterations and improvements.
• Thrives in a rapid-paced, remote collaboration setting.

Education and Experience:

• At least 3 years of experience in production of instructional technical content with a portfolio to show.
• Being able to shoot convincing unscripted one-shots is a big plus.
• Experience with AIPRM as a plus.

Personal Traits:

• An eye for great design
• A natural gift for persuasive and instructive writing, speaking and filming.
• A hands-on approach in all efforts

Benefits

• Opportunity to work for a rapidly growing AI SaaS company with a 2+ million user audience.
• Flexible working hours (our 100% remote team spans timezones from GMT-5 to GMT+8 currently already).
• Work directly with seasoned SaaS entrepreneurs (20+ years each business experience) and a highly productive, results-oriented team.
• Ability to define the future of AI and learn from the best.
  

Please apply with code AIPRMtechco1 and your timezone in the first sentence of your application.

Please tell us in which role, company and for how long you had a similar responsibility.